Avaya 1600 Series Application Notes page 2

1. Introduction
These Application Notes describe the configuration steps required to integrate the Sennheiser
CEHS-AV 03 EHS (Electronic Hook Switch) Adapter with Avaya 1600 Series IP Deskphones.
Sennheiser designs and develops professional headsets for the Corporate, Financial, Health,
Government, Educational, Industrial, Hotel & Hospitality and Contact Centre market sectors.
The following headsets and accessories were tested:
• CEHS-AV 03 EHS (Electronic Hook Switch) Adapter – Provides wireless headsets the
ability to hear ring tones, answer and end calls, and mute/un-mute calls directly from the
headset including situations when the user is away from their desk.
• SD Pro1 – Monaural wireless headset.
• SD Pro 2 – Binaural wireless headset.
• SD Office – Monaural wireless headset.
2. General Test Approach and Test Results
The interoperability compliance test included feature and serviceability testing. The feature
testing focused on placing calls to and from the Avaya 1600 Series IP Deskphones with
Sennheiser CEHS-AV 03 EHS Adapter and SD Pro1, SD Pro2, SD Office wireless headsets and
verifying two-way audio. The call types included calls to voicemail, to and from local
extensions, to and from the PSTN.
The serviceability testing focused on verifying the usability of the Sennheiser SD Pro1, SD Pro2,
SD Office wireless headsets after restarting the Avaya 1600 Series IP Deskphones.
DevConnect Compliance Testing is conducted jointly by Avaya and DevConnect members. The
jointly-defined test plan focuses on exercising APIs and/or standards-based interfaces pertinent
to the interoperability of the tested products and their functionalities. DevConnect Compliance
Testing is not intended to substitute full product performance or feature testing performed by
DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or
completeness of a DevConnect member's solution.
Avaya's formal testing and Declaration of Conformity is provided only on the headsets/handsets
that carry the Avaya brand or logo. Avaya may conduct testing of non-Avaya headset/handset to
determine interoperability with Avaya phones. However, Avaya does not conduct the testing of
non-Avaya headsets/handsets for: Acoustic Pressure, Safety, Hearing Aid Compliance, EMC
regulations, or any other tests to ensure conformity with safety, audio quality, long-term
reliability or any regulation requirements. As a result, Avaya makes no representations whether a
particular non-Avaya headset will work with Avaya's telephones or with a different generation
of the same Avaya telephone.
Since there is no industry standard for headset interfaces, different manufacturers utilize different
headset interfaces with their telephones. Therefore, any claim made by a headset vendor that its
RS; Reviewed:
SPOC 9/13/2013
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
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