Replacing A Storage Controller; Identify The Failed Storage Controller - Dell EMC SCv2000 Owner's Manual

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Figure 22. Replacing the Storage Controller Battery
a. Battery
b. Release tab
c. Storage controller
2. Align the replacement battery with the slot on the storage controller.
3. Slide the battery into the storage controller until the release tab clicks into place.
Next steps
Use SupportAssist to send diagnostic data to Dell Technical Support Services.

Replacing a Storage Controller

The SCv2000/SCv2020 storage system supports redundant hot-swappable storage controllers.
Storage controllers provide the following data path and storage management functions for the storage system:
Monitoring and controlling some storage system environment elements such as temperature, fan, power supplies, and storage system
LEDs
Controlling access to hard drives
Communicating storage attributes and states to the storage system
NOTE:
Do not return the storage controller battery with the failed storage controller. A new battery is not included with
a replacement storage controller.

Identify the Failed Storage Controller

To determine which storage controller failed, use the Dell Storage Manager .
Steps
1. Use the Dell Storage Manager to connect to the Storage Center.
2. Click the Hardware tab.
3. In the Hardware tab navigation pane, select the Storage Center.
4. In the Hardware Alerts area, find the hardware alert that identifies the failed storage controller IO module.
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Replacing SCv2000/SCv2020 Storage System Components

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