Table of Contents
Advertisement
Advertisement
Table of Contents
Related Manuals for Dell EMC SC5020
Summary of Contents for Dell EMC SC5020
- Page 1 SC5020 and SC5020F Storage System Owner’s Manual...
- Page 2 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
-
Page 3: Table Of Contents
SC5020 Series Storage System Front-Panel View......................6 SC5020 Series Storage System Back-Panel View......................7 SC5020 Series Storage System Drives...........................8 SC5020 Series Storage System Drive Numbering......................8 SC5020 Series Storage Controller Features and Indicators ..................9 SC5020 Series Storage Controller..........................9 2 Replacing Storage System Components.......................12 Safety Precautions................................12 Installation Safety Precautions..........................12... - Page 4 Power Up the Storage Center Hardware........................34 3 SC5020 Series Storage System Technical Specifications................36 Technical Specifications..............................36 Contents...
-
Page 5: About This Manual
Preface About This Manual This manual describes the features and technical specifications of an SC5020 series storage system. Revision History Document Number: 680-138-001 Revision Date Description June 2017 Initial release November 2017 Added the SC5020F storage system, SC460 expansion enclosure, and a Storage... -
Page 6: Sc5020 Series Storage System Hardware
SC5020 Series Storage System Hardware The SC5020 series storage system ships with Dell Enterprise Plus drives, two redundant power supply/cooling fan modules, and two redundant storage controllers. Each storage controller contains the front-end, back-end, and management communication ports of the storage system. -
Page 7: Sc5020 Series Storage System Back-Panel View
Can have up to 30 internal 2.5-inch SAS hard drives SC5020 Series Storage System Back-Panel View The back panel of the storage system contains the storage controller indicators and power supply indicators. Figure 2. SC5020 Series Storage System Back-Panel View Item Name... -
Page 8: Sc5020 Series Storage System Drives
The SC5020 storage controller supports both spinning hard drives and SSDs. • The SC5020F storage controller supports SSDs. The drives in the SC5020 series storage system are installed horizontally. The indicators on the drives provide status and activity information. Figure 3. SC5020 Series Storage System Drive Indicators... -
Page 9: Sc5020 Series Storage Controller Features And Indicators
SC5020 Series Storage Controller Features and Indicators The SC5020 series storage system includes two storage controllers in two interface slots. SC5020 Series Storage Controller The following figure shows the features and indicators on the storage controller. Figure 5. SC5020 Series Storage Controller... - Page 10 Back-end expansion ports 1 and 2. LEDs with the ports indicate connectivity information between the storage controller and the expansion enclosure: • Steady green indicates the SAS connection is working properly. • Steady yellow indicates the SAS connection is not working properly. SC5020 Series Storage System Hardware...
- Page 11 Off – No connectivity • Steady green, left LED – Link (full speed) • Steady amber, left LED – Link (degraded speed) • Blinking green, right LED – Activity NOTE: The mezzanine card does not support DCB. SC5020 Series Storage System Hardware...
-
Page 12: Replacing Storage System Components
Replacing Storage System Components This chapter describes how to remove and install components of the SC5020 series storage system. This information assumes that you have received the replacement component and are ready to install it. Safety Precautions Always follow these safety precautions to avoid injury and damage to Storage Center equipment. -
Page 13: Electrostatic Discharge Precautions
To ensure proper storage system cooling, hard drive blanks must be installed in any hard drive slot that is not occupied. Bezel The front bezel is a cover for the front panel of the SC5020 series storage system. Remove the Front Bezel Before you remove or install hard drives in the storage system, remove the front bezel. -
Page 14: Install The Front Bezel
The SC5020 series storage system supports hot-swappable hard drives. • In the SC5020 storage system, a minimum of 4 SSDs or 7 drives must be installed in the chassis or in an expansion enclosure. • In the SC5020F storage system, a minimum of 4 SSDs must be installed in the chassis or in an expansion enclosure. -
Page 15: Identify The Failed Drive
Find the drive with the status of Down. Record the location of the drive from the Name column. Remove the Failed Drive Use this procedure to remove a failed drive from the SC5020 series storage system. Prerequisites • Before removing the drive, make sure that the following alert is displayed in the Alerts tab of Dell Storage Manager: Drive # is ready to be removed., where # is the drive position in the storage system. -
Page 16: Power Supply And Cooling Fan Modules
Power Supply and Cooling Fan Modules The SC5020 series storage system supports two hot-swappable power supply/cooling fan modules. The cooling fans that cool the storage system and the power supplies are integrated into the power supply/cooling fan module and cannot be replaced separately. - Page 17 Figure 8. Removing the Hook and Loop Strap from the Power Cable Push the release tab on the power supply/cooling fan module to the right and use the handle to slide the module out of the chassis. CAUTION: The power supply/cooling fan modules are heavy. To avoid injury, use both hands while removing the module. Figure 9.
-
Page 18: Storage Controllers
Next step Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. Use Dell Storage Manager to send SupportAssist information to technical support. Storage Controllers Use this procedure to remove a storage controller from the chassis. Remove a storage controller if it fails or if a component inside the storage controller fails. -
Page 19: Storage Controller
Figure 10. Installing the Service Baffle Storage Controller Each storage controller contains the front-end, back-end, and management communication ports of the storage system. Remove a Storage Controller Use this procedure to remove a storage controller from the chassis. Prerequisites Locate the storage controller service baffle. CAUTION: To prevent a thermal shutdown of the storage system, the service baffle must be installed within three minutes of removing the storage controller. - Page 20 Figure 11. Removing and Installing a Storage Controller SC5020 series storage system chassis Storage controller Release lever Install the service baffle into the empty slot in the storage system chassis. Install a Storage Controller Install the storage controller into the storage system chassis.
- Page 21 Next steps Use Dell Storage Manager to send SupportAssist information to technical support. Contact technical support to let them know that you have completed a repair. Replace a Failed Storage Controller Replace a failed storage controller with a replacement storage controller. Prerequisite CAUTION: Do not power down both storage controllers.
-
Page 22: Storage Controller Cover
Next steps Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. Use Dell Storage Manager to send SupportAssist information to technical support Storage Controller Cover The storage controller cover protects the internal components of the storage controller. Remove the Storage Controller Cover Remove the cover of the storage controller to access the components inside. -
Page 23: Battery Backup Unit
Replace the Storage Controller Cover Replace the cover of the storage controller before reinserting it into the storage system chassis. Place the cover on top of the storage controller. Slide the cover towards the back of the storage controller until it locks in place.. CAUTION: Do not operate the storage controller without the cover. - Page 24 • Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Maintenance mode. Steps Shut down the storage controller using Dell Storage Manager. Make sure that all cables plugged into the storage controller are labeled. Disconnect the cables from the storage controller that was shut down.
-
Page 25: Riser 1
Contact technical support to let them know that you have completed a repair. Riser 1 You might need to remove a riser when replacing some of the components of an SC5020 series storage system. Observe proper electrostatic discharge precautions when replacing a riser. - Page 26 Figure 15. Removing Riser 1 Riser 1 Alignment pin casings (2) Alignment pins (2) Install Riser 1 Use this procedure to install riser 1. Prerequisite Install the I/O card into the riser. Steps Use the alignment pegs on the board and the alignment casings on the riser to position the riser over the connector. Lower the riser into place until the riser is fully seated in the connector.
-
Page 27: I/O Card
Next steps Use Dell Storage Manager to edit the Storage Center settings and set the operation mode of the Storage Center to Production mode. Use Dell Storage Manager to send SupportAssist information to technical support I/O Card The storage controller supports a single I/O card in one PCI slot. The following types of I/O cards can be used for front-end connectivity: •... - Page 28 Figure 16. Removing I/O Card From Riser 1 I/O card Latch Thumbscrew Retainer Install an I/O Card in Riser 1 Use this procedure to install an I/O card in riser 1. Steps Unpack the replacement I/O card, and prepare it for installation. For instructions, see the documentation accompanying the I/O card. Holding the I/O card by its edges, position the card so that the card‐edge connector aligns with the I/O card connector on the riser.
- Page 29 Make sure that the I/O card is fully seated in the I/O card connector. An I/O card that is not in full contact with the connector might cause unpredictable failures in the SC5020 series storage system. Swing the I/O card retainer so that the retainer is flush with the back of the I/O card.
-
Page 30: Mezzanine Card
Mezzanine Card Follow these procedures to install or replace a mezzanine card. Observe proper electrostatic discharge precautions when adding or replacing a mezzanine card. The mezzanine card can have SFP+ connections or RJ-45 connections, depending on customer specifications. The following mezzanine card types are currently available: •... - Page 31 Figure 19. Remove Mezzanine Card Mezzanine card Screw Touch point Connector Release latch (Existing mezzanine card only) Press the release latch and lift the back end of the mezzanine card until it becomes free of the connector. Remove the blank slot cover or mezzanine card from the storage controller. Install the Mezzanine Card Use this procedure to install a mezzanine card.
- Page 32 Figure 20. Install the Mezzanine Card Mezzanine card Screw Touchpoint (blue dot) Connector Release latch Press down simultaneously on the release latch and the blue dot on the rear of the mezzanine card until the card is secure in the connector.
-
Page 33: Rack Rails
Rack Rails Rack rails are used to install the storage controller into a rack. Remove the Rack Rails Prerequisites Use SupportAssist to send diagnostic data to technical support. Shut down the storage system using the Dell Storage Manager Client. About this task NOTE: Replacing rack rails must be performed during a scheduled maintenance window when the Storage Center system is unavailable to the network. -
Page 34: Install The Rack Rails
Install the Rack Rails Perform the following steps to install rack rails for an SC5020 series storage system. Steps Install the replacement rack rails in the rack. Install the storage system in the rack. Tighten the screws in the chassis ears that secure the chassis to the rack. - Page 35 The status indicator on the front of the expansion enclosure turns blue when the expansion enclosure is powered up and operational. b Power on any additional expansion enclosures attached to the Storage Center, waiting for each expansion enclosure to become operational before turning on the next expansion enclosure.
- Page 36 SSD within the storage controller. Storage Connectivity SC5020: Supports a total of 222 drives and up to 192 drives on a single SAS chain. Configurations The SAS chain supports up to sixteen SC400 expansion enclosures, eight SC420 expansion enclosures, or three SC460 expansion enclosures.
- Page 37 Up to 0.5 A at +12 V Physical Height 13.34 cm (5.25 in.) Width 44.50 cm (17.5 in.) Depth 78.27 cm (31 in.) Approximate weight (maximum configuration) 43 kg (95 lb) Approximate weight without drives 32.5 kg (72 lb) SC5020 Series Storage System Technical Specifications...
- Page 38 ≤35°C (95°F) Maximum Rating – Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft) Storage 12,000 m (39,370 ft) Airborne Contaminant Level Class G1 or lower as defined by ISA-S71.04-1985 SC5020 Series Storage System Technical Specifications...