Chapter 1: Introduction; Purpose; Product Registration; Warranty - Avaya Pod Fx Troubleshooting Manual

Chapter 1: Introduction

Purpose

This document contains advice, solutions, and procedures for dealing with common issues
encountered while using the Avaya Pod Fx. This document is intended for the following audience:
• end users
• Avaya certified technicians
• Avaya partners
• Avaya Sales Engineer (SE)
• Avaya System Integrator (SI)

Product registration

To prevent service interruption, you must register your Avaya Pod Fx products.
Following are the available methods for product registration:
• Implementation as a service. If Avaya Professional Services provided implementation services
on site, Avaya Professional Services also performs product registration on your behalf.
• Avaya Partner and Customer implementation. For information about the step-by-step
registration process, see the Avaya Classic Global Registration Process Help Document on the
Avaya Product Support Registration page. The document ID is 100162279.
Product registration is a required element for effective Avaya customer support. You must follow the
Partner and Customer Guidance in the Avaya Global Registration Process to help ensure the
seamless support you have come to expect from Avaya.

Warranty

Avaya provides a limited warranty on its Hardware and Software ("Product(s)").
Refer to your sales agreement to establish the terms of the limited warranty.
October 2017 Troubleshooting the Avaya Pod Fx
Comments on this document? infodev@avaya.com
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