Your Customer Support Program - Kodak EKTAPRO EM 1012 User Manual

Motion analyzer
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YOUR CUSTOMER
SUPPORT PROGRAM
CUSTOM INSTALLATION AND TRAINING
Installation, on site checkout and operator training are valuable
options for your new motion analysis system. Our Custom
Installation Package provides you with an operator training
seminar and a hands-on laboratory session. This lets your key
operators learn the system in a familiar environment. With this
on-site training they'll immediately see the value of motion
analysis in their real-world applications.
WARRANTY SERVICE
During the initial ninety day warranty period all repairs, adjust-
ments, parts and labor are free of charge as per the Warranty
Statement in the first chapter of this Users Manual.
EQUIPMENT MAINTENANCE AGREEMENT
This agreement provides emergency repair service when you
need it most. The repair work will be performed by our field
service engineers located throughout the United States. For a
period of one year, labor, expenses, replacement parts and
telephone support are included. Magnetic heads and cassettes
are not covered by this agreement.
UNSCHEDULED SERVICE
Whether you choose one of our other service programs, un-
scheduled, emergency repair service is available on a time and
material basis. This service option schedules repairs either at your
site or in our Service Center.
7.4

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