Troubleshooting Support - DURAVIT Combi-System L Operating Instructions Manual

9. Troubleshooting Support

CAUTION
The whirltub may be repaired only by a qualified plumber and electrician.
Problem
Foaming
Whirltub system does not
start?
Control panel does not
respond?
After the water has drained,
the Durapearl jets start
automatically and the
"Durapearl" button flashes.
Sound of motor during fill-
ing / after draining the tub.
There are 4 short signal
tones when activating the
air-water or water massage.
There are short continuous
signal tones when activat-
ing the air-water or water
massage.
Sound volume / quality can-
not be changed.
Potential cause
Soap or shampoo in the bath-
water.
Water level too low.
Mains switch is switched off.
Mains fuse is switched off.
Ground-fault switch (RCD) or
circuit breaker has tripped.
System error
The floor jets' blower auto-
matically starts a 2-minute
drying mode to remove any
remaining water from the
pipes.
Residual water drain pipes
and actuators are open /
closed.
UV hygiene management is
defective.
UV hygiene management is
defective.
Data not compatible.
Solution
>
Switch off the whirltub sys-
tem.
>
Fill the tub with fresh water.
>
Add water until the water
level is about 5 cm above the
uppermost jet.
>
Switch on at the mains.
>
Switch on the mains circuit
breaker.
>
Disconnect the tub from the
mains.
>
Call customer service.
>
Disconnect the tub from the
mains.
>
Start up the tub again.
>
Call customer service.
>
Report number of signal
tones.
>
Disconnect the tub from the
mains.
>
Call customer service.
>
Report number of signal
tones.
>
Check whether the audio
source support the A2DP
protocol.
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