Guarantee Conditions - infaco A3M V2.0 Instructions For Using Manual

GUARANTEE CONDITIONS

A3M machines are guaranteed for one year against all faults and manufacturing
defects.
The guarantee is not valid unless the guarantee card has been duly filled in and
returned to the address printed on it.
If the guarantee card has not been returned at the time of the guarantee request,
the ex-works departure date will be used to determine the guarantee period.
INFACO may not be held liable for any machines sold by distributors more than a
year after they have left the factory.
This guarantee covers normal usage of the machine and does not cover:
- damage caused by poor maintenance or a lack of maintenance,
- damage caused by incorrect usage,
- damage caused by normal wear and tear,
- machines that have been dismantled by unauthorised repairers,
- outside agents (fire, flood, lightning, etc...),
- impacts and their consequences,
- machines for which the guarantee card has not been returned at the time of
purchase,
- machines used with a battery or charger other than an A3M brand.
In no circumstances will the guarantee give rise to compensation for the fact that
the machine is immobilised while it is being repaired. Repair or replacement during
the guarantee period does not give the right to an extension or renewal of the
initial guarantee.
The guarantee covers factory labour costs (on the condition that the machine has
always been serviced) but does not necessarily apply to retailer labour costs.
The guarantee on the machine will no longer be valid if the machine has been
worked on by anyone other than an approved A3M agent.
We strongly recommend that, in the event of a breakdown, users of A3M
equipment should contact the retailer who sold the machine or our after-sales
department on 209 367 3885.
To avoid disputes, please note the following procedure:
- for equipment covered by the guarantee, please send it to us carriage paid and
we will return it at our expense,
- for equipment not covered by the guarantee, but which has been serviced during
the previous off-season, please send it to us carriage paid and we will return it at
our expense,
- for equipment not covered by the guarantee, and which has not been serviced
during the previous off-season, please send it to us carriage paid and we will
return it at your expense, cash on delivery. We will send you an estimate if the cost
of the repair is more than 80 € ex-VAT.
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