Wisenet HRX Series User Manual
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Wisenet HRX Series User Manual

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DIGITAL VIDEO RECORDER
User Manual
HRX Series

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  • Page 1 DIGITAL VIDEO RECORDER User Manual HRX Series...
  • Page 2 Digital Video Recorder User Manual Copyright ©2019 Co., Ltd. All rights reserved. Hanwha Techwin Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved.

  • Page 3: Product User Manual Description

    This document is a user manual for Wisenet Recorder product. Before using this product, please read this document consult an electrician for replacement of the obsolete outlet.

  • Page 4: Table Of Contents

    overview contentS StartIng web vIewer What is Web Viewer? Connecting Web Viewer overvIew Important Safety Instructions Product User Manual Description Target Audience lIve vIewer How to Use the Product Live Viewer Contents Control of connecting Network Camera lIve Getting Started SearcH vIewer Search viewer Live Screen Configuration...

  • Page 5: Live

    live gettIng Started Install wizard As shown below, proceed through each step of the <Install wizard>. Starting the system Install Wizard can only be accessed at factory reset. If you do not want to proceed, click <cancel>. 1. In the <language> screen, select the language and press the <next> button. 1.
  • Page 6 live 3. Set the administrator password on the <recorder Id/pw> screen and click the <next> button. 6. To set the recommended resolution on the <resolution> screen, click <apply> followed by the <next> Click < > to view the basic guide for setting a password. Refer to the password setup rules. button.
  • Page 7 Shutting down the System login 1. In the live screen menu, select <Shutdown>. To use the Recorder menu, you are required to login as a user that is authorized to access the applicable menu. 2. The “Shutdown” confirmation pop-up window will appear. 1.

  • Page 8: Live Screen Configuration

    live lIve Screen confIguratIon Name Description It is displayed when there is firmware to update the server. Icons on the live Screen FULL RAID RAID SCSI It is displayed when the network is overloaded. You can check the status or operation with the icons on the live screen. It occurs when the max receiving allowance is exceeded, causing an overload to the CPU.
  • Page 9 error Information FULL Name Description FULL This icon is displayed for a channel that a PTZ-featuring camera is connected to. • If the built-in HDD is not connected, the “NO HDD” icon ( ) will be displayed in the top left corner. In this case, make sure you contact the service center for assistance as this may cause a failure of recording, Displays AUDIO ON/MUTE.
  • Page 10 live Split mode menu Menu Description In Live split mode, right-click to display this context menu as shown. Enter the main menu. Menu The look of the split mode menu is different for each Recorder product and it also depends on the login/logout Menu Setup "...

  • Page 11: Live Screen Mode

    lIve Screen mode view the launcher menu The Launcher menu appears on the bottom of the live screen. You can display your camera's live video in various split modes. 1. Select <Show launcher> in the context menu of the Live screen. Displayed a camera resolution on the screen when analog camera is automatically registered.

  • Page 12: Status

    CH12 CH15 CH16 CH16 CH10 CH11 CH12 CH13 CH16 CH19 CH16 - S and V represent Wisenet protocol while O represents ONVIF. CH19 CH10 CH11 CH12 CH13 CH19 CH10 CH11 CH12 CH13 - If connected using the RTSP protocol, then only RTSP is displayed without any product name.
  • Page 13 connection record Status Right-click on the live screen and select <connection> in the <Status> menu to check the status of cameras Right-click on the live screen and select <record> in the <Status> menu to check each channel's profile, connected to each channel. record type, input/recording frame count, allowed/input/recorded amount of data.

  • Page 14: Zoom

    CH10 CH11 CH12 CH13 CH14 CH15 CH16 live CH19 CH10 CH10 CH13 CH13 CH14 CH14 CH10 CH10 CH13 CH13 CH14 CH14 CH10 CH11 CH12 CH13 check network status CH11 CH11 CH12 CH12 CH15 CH15 CH16 CH16 CH11 CH12 CH15 CH16 example) If double-clicking cH 3.

  • Page 15: Layout

    layout audIo on/off In the live screen, you can set the layout for each channel. You can turn the sound on/off corresponding to the channel in Live mode. Setting up the live layout audIo on/off in Single mode This section outlines how to select a series of channels based on their purpose/accessibility and monitor them Click on the audio icon ( ) on the screen to turn it ON/OFF.

  • Page 16: Event Monitoring

    live event monItorIng Select <Alarm Stop> to initialize the status of alarm output and release the event function. If your product supports a remote controller, then press the [ALARM] button to reset the alarm output status. For products that support remote controls, see page 4 “Products supporting each feature” of the Product Specification This will display the channel in sync with a specific event (Sensor/Motion/Video Loss) if it occurs.

  • Page 17: Maintain The Screen Ratio

    maIntaIn tHe Screen ratIo dISplay text The screen ratio for a live video can be changed. You can monitor texts regarding the sales record received from POS in real time. maintain a screen ratio for all channels change text output Video screen ratio for all channels can be changed in live split screen mode.
  • Page 18 live using the ptZ camera using digital ptZ (d-ptZ) function You can use a single PTZ camera to perform the Pan, Tilt and Zoom operations to monitor multiple places, and 1. Register a came ra t hat supports the D-PTZ profile. configure the custom settings of the presets in a desired mode.

  • Page 19: Backup

    to change or delete a registered preset • Backup Range : Sets the <Start> and <end> time for the backup. - Start time : Set the backup start time to your desired time. If you click the [Start] button, the Backup start time is set to the starting time of the last video recording. However, the Start time will not be displayed on the screen.

  • Page 20: Menu Setup

    menu setup Sets the camera, recording, event, device, network, and system environment. • Holiday : A user can select specific dates as holidays according to their own preferences. Holidays are applied in the <Recording Schedule> or <Alarm Schedule> setting too. SYSTEM SETUP You can setup Date/Time/Language, User, System Properties and Log.
  • Page 21 User User setting You can create a group or set permissions for each group. You can set permissions of each user over the Recorder's specific function and settings. You can add a user and edit the registered user information. Setting the Administrator Menu >...
  • Page 22 menu setup Setting Permissions If you want to register a user You can set restricted access for all general users. Items with restrictions will require logging in for use. Menu > System > User > Permission Setup 1. Click on the [ ] button to launch the user addition popup window.
  • Page 23 If the user has restricted access System Management If a new group is restricted to access the entire menus, the users belonging to the group can access only the You can check the system version, update to a newer version, as well as data backup and initialization. basic menus and can change only their respective password.
  • Page 24 menu setup Settings To upgrade the current software versio You can copy and import the Recorder settings by using a storage media. Menu > System > System Management > Settings 1. Connect a device storing the software to be updated. It may take about 10 seconds to recognize the device.
  • Page 25 Log Information Checking the event log You can search recorded events including alarms, camera events and video loss. You can browse logs on the system and events. It also shows the log and its timestamp. Checking the system log Menu > System > Log Information > Event Log System Log shows log and timestamp on every system start up, system shutdown, and changes on system settings.

  • Page 26: Setting The Camera

    menu setup SETTING THE CAMERA Checking the backup log You can find out who backed up and the details (backup time, channel, device to use, file format, etc.). Sets the contents related to the camera, channel, profile, and camera password. Menu >...
  • Page 27 Setting the Analog Camera Registering a Network Camera 1. In the <Channel Setup> field, click on the <Auto detect> button. 1. In the <Channel Setup> field, click on the <Analog> button. 2. Select a camera to register in the <Searched Camera> list and press the <Register> button. 2.
  • Page 28 The supported address type may differ depending on the type of the connected product. - Static(IPv4)/Static(IPv6) : Used to provide the IP address of the camera manually. - Wisenet DDNS : This is available only if the camera is registered with the Wisenet DDNS(ddns.hanwha- security.com) server. Provide the registered domain for DDNS ID.
  • Page 29 2. Displays the upgradeable channel list among the connected cameras. user set the model to <Wisenet Camera>. In case if automatic registration fails, user can change the model If newer firmware exists on the remote server, the upgrade version is displayed, and the check box is automatically selected.
  • Page 30 You can use this feature in the following cases: After adding a user, click on the <OK> button to add them to the list. 1. A camera connected to Wisenet protocols. 2. A camera connected with admin privileges. • Delete : After selecting the user to delete, click on the <Delete> button to delete the selected user.
  • Page 31 Day/Night You can configure the settings only for the profiles that are supported by the camera. You can change the mode to adjust the color and contrast. If the profiles used for recording and network are different, camera's video feed may not comply with the frame rate as You can set Mode, Dwell time, Negative color, Duration, Alarm input, Switching brightness, Simple Focus After specified in the camera.
  • Page 32 menu setup Setting the Remote Profile Editing the Profiles You can set the video profile transmitted to the network. You can change the video settings of a registered network camera for each channel. Menu > Camera > Profile > Remote Menu >...
  • Page 33 Dewarping Setup Dynamic GOV/FPS setup Press the <Dewarping> button at the bottom of the <Detailed profile configuration> window to go to the Dynamic GOV can be used to automatically change the length of GOV depending on the video condition. For distortion correction setup popup window for each channel.

  • Page 34: Setting The Device

    menu setup SETTING THE DEVICE Setting Camera Password You can change the passwords of all registered cameras at once. Sets the content for storage device, remote device, monitor, text, and serials. You can register the camera’s ID and password. Storage Device Menu >...
  • Page 35 The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the • Replace Alarm Output Port : If HDD generates replace alarm, the alarm signal will output to the specified Wisenet protocol.
  • Page 36 menu setup Remote Devices Monitor This function is only available for products that support the use of a remote controller. For products that support You can set the information displayed on the monitor as well as the output system. remote controls, see page 4 “NVR products supporting each feature” of the Product Specification Manual) Menu >...
  • Page 37 Expansion monitor settings Display position settings This function is only available for products that support the use of an extended monitor. Some monitors many not display information (camera name, icon, time information, etc.) about the Recording, For products that support extended monitor, see page 4 “Products supporting each feature”of the Product depending on the condition.
  • Page 38 menu setup Text Event Settings You can set up event keywords. Device and events can be set up. Menu > Device > Text > Event Device Settings Relevant values of a device connected to Recorder can be set. Menu > Device > Text > Device •...

  • Page 39: Setting The Recording

    SETTING THE RECORDING Record Setup You can set resolution, IPS, and quality of recordings by channel, and by recording type of standard / event. You can setup scheduled recording, event recording and other recording related settings. You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, Recording Schedule and set the transfer limit for recordings.

  • Page 40: Setting The Event

    menu setup SETTING THE EVENT Record Option When the HDD capacity is full, you can set whether to stop recording or start overwriting. You can make the setup for record in case of sensor detection, camera event or video loss detection. Menu >...
  • Page 41 Camera Event Motion detection setup You can set the activation of events (motion detection, video analysis, audio event) sent from the camera, alarm output method and alarm time. Menu > Event > Camera Event • Area : Click the Setup button to set a motion detection area. •...
  • Page 42 menu setup Video Analysis Setup Analog camera setup You can configure detailed settings for motion detection of analog cameras. • Area: Click the Setup button to set a video analysis area. • Enable motion detection : Check the box to set motion detection. •...
  • Page 43 Tampering detection Video Loss Detection You can set up an event signal when camera tampering is detected, such as when the screen is obstructed or You can set the camera so that the camera can trigger the alarm if it is disconnected or the video is lost due to the camera location is changed.

  • Page 44: Network Configuration

    menu setup NETWORK CONFIGURATION Alarm Out Schedule You can set the conditions and operating hours for scheduled alarms. It provides networked monitoring of Live screen from a remote place, and supports mail forwarding function with events. You can configure the network environment which enables such functions. Menu >...
  • Page 45 Connecting and Setting the Network • Setting the DHCP IP Address of the Broadband Router 1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected Networking may differ from the connection method, check your environment before setting the connection to the Broadband Router and enter the router's address (ex : http://192.168.1.1).
  • Page 46 menu setup DDNS To check Quick Connect status A progress bar and its message appears for a Quick Connect. If a remote user accesses the network, you can set whether or not to use DDNS and the site to be connected. •...
  • Page 47 IP Filtering You can prepare the list of IP addresses to allow or block access to a specific IP address. You can select a security connection system or install public certificates. Menu > Network > IP Filtering Menu > Network > SSL •...
  • Page 48 menu setup 802.1x E-mail When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding You can send an e-mail to a Recorder-registered user at a specific time interval, or if an event occurs. certificate.
  • Page 49 Event Setting SNMP You can set the interval and type of the event that will be sent to the user. Using the SNMP protocol, the system or network administrator can monitor the network devices remotely as well as the operating environment. Menu >...
  • Page 50 3. Enter the starting IP and end IP in the <Dynamic IP address range> field. 2. When the connection is successful, search for Wisenet Mobile from the smart phone, and then install and 4. Fill in the <IP Lease Time> field.

  • Page 51: Search & Play

    search & play SEARCH 3. The record data on the specific date will be listed. The display bar is different according to the data type. So check the data type for the color in the left pane. You can perform the search for recorded data by the time or by the search criteria such as an event. If DST (Daylight Saving Time) is configured, overlapping multiple recordings may be produced for a certain moment of time.
  • Page 52 To use Smart Search, set "Menu > Event > Camera Event > Smart Search" to <ON> and set the "Motion Detection" or "IVA" area of the camera to the whole area. However, to perform Smart Search for the Wisenet X series camera or later models, go to the camera's "Setup >...
  • Page 53 Backup Search ARB Search Searches for backup data in the connected backup device. You can search ARB data and export it to a file on your preferred storage device or play it back. Only data in the format of Recorder is included in the search. This function is supported only when a network camera is connected.

  • Page 54: Playback

    search & play PLAYBACK Using the Playback Button Play You can play data stored in the HDD and backup a desired portion of the data. b c d e f g h i j kl m n o p q Name Description Play Timeline...

  • Page 55: Starting Web Viewer

    starting web viewer whaT iS wEB viEwEr? CONNECTiNg wEB viEwEr 1. Open your web browser and type the IP address or URL of Recorder into the URL address box. WebViewer is a software program with which the operator can access a remote Recorder for real-time monitoring, PTZ control (if configured) or search.

  • Page 56: Live Viewer

    live viewer LivE viEwEr Menu Description You can check the video from camera registered in the Recorder connected from a remote PC. Also, you can adjust Shows the selected Channel Information. the camera and check the network transfer status. If a PC monitor does not support 60Hz at a certain high resolution, or if the HDMI cable does not support HDMI 2.0, it will not output more than 60fps in Channel information.
  • Page 57 Checking the system status Camera Layout Setup The icon at the top of the screen indicates the status of the system. Check Camera List Name Description Displays the camera type, status, and name registered in the recorder. Displayed when a problem occurs with the pan or recording status. Monitoring >...
  • Page 58 live viewer Layout setup Check Event list According to the purpose of use and convenience, the desired channels can be grouped in a layout so that Check Event list they can be checked immediately when needed. Monitoring > List Check the event list set under Setup Device Text >...
  • Page 59 video Export Check the recorded video status Click the < > button, followed by the <record> tab. You can back up the recorded video by manually inputting the desired channel, date, and time. You can check the profile, recording type, input/recording rate, and setting/input/recorded data rate by channel. 1.
  • Page 60 live viewer Capture Using pTZ You can control PTZ of the selected channel. Select a channel to capture video and click the < > button. Select a channel and click the < > button. The captured image is saved as .png file in the download folder. The PTZ control screen will appear.

  • Page 61: Control Of Connecting Network Camera

    CONTrOL OF CONNECTiNg NETwOrk CaMEra To utilize the digital pTZ (D-pTZ) function 1. Register a camera that supports the D-PTZ profile. pTZ Control You can utilize the D-PTZ feature only for cameras that support the D-PTZ profile. 2. In addition to cameras that support normal PTZ, cameras that support D-PTZ can also control Live video If the connected network camera is a PTZ camera, the <...
  • Page 62 search viewer SEarCh viEwEr Name Description You can search and play the recorded video stored in the recorder by connecting the recorder remotely. Turns on/off the section setup. Configuration of Search viewer Screen Saves the video of the selected channel in the designated path in AVI format. Time search screen The date of the recorded video is displayed in orange, and the current date is displayed in a Calendar...
  • Page 63 Search for time Text Search screen You can search recorded data by setting the desired date and time. To search by date You can use the calendar to select a search date. 1. Click <<,>> to select the year and month to search. Dates with data appear in orange, and current dates appear in orange circle.
  • Page 64 search viewer Export search results Text search You can export the searched results to a file. You can search data entered into the POS device connected to the recorder. To search text 1. Select a POS device to search. 2. Select the date and time to search. 3.
  • Page 65 To play Text Search play button names and functions Select the desired list from the text search list to check the recorded video and details. pause status play status Name Description Previous Event Moves back by event. To adjust the time line Backward Moves to Step Backward.

  • Page 66: Setup Viewer

    setup viewer SETUp viEwEr System You can configure the various settings of the Recorder system. You can configure the Recorder settings remotely on the network. To configure the Recorder settings, click <Setup>. Settings Screen Date/Time/Language See the "Setting the Date/Time/Language" page under "Menu Setup > System Setup" in the Table of Contents.
  • Page 67 User System Management See the "User" page under "Menu Setup > System Setup" in the Table of Contents. See the "System Management" page under "Menu Setup > System Setup" in the Table of Contents. administrator System information You can change the admin ID or the password. You can see information of the current system.
  • Page 68 setup viewer Log information Camera System Log You can check a list of cameras that are connected to the Recorder and configure the necessary settings. Click <Camera> in the menu screen. Data recorded in the system log displays various system-related logs/date/time such as system starts, system For more detailed setup, see the "Menu Setup >...
  • Page 69 Camera Setup profile Setup You can set the profile for a network camera. You can change the settings of a connected network camera. record You can set the recording profile for a network camera. When you click the [Camera website] button, a new camera web browser window is opened. - This is not supported if the camera is connected to the RTSP protocol.
  • Page 70 setup viewer Camera password hDD alarm You can set the alarm output port and the duration in case an error occurs. You can change the passwords of all registered cameras at once. Monitor Device You can configure the monitoring screen settings and set the output system. You can check a list of devices that are connected to the Recorder and configure the necessary settings.
  • Page 71 Text record Device For more detailed setup, see the "Menu Setup > Setting the recording" page in the Table of Contents. Relevant values of a device connected to Recorder can be set. recording Schedule If you set a recording schedule for a specific date and time, the recording will start at that specific time. Event It is possible to set total amount conditions and keywords to display events of a text device.
  • Page 72 setup viewer Event video Loss Detection You can set to trigger the alarm if a video loss occurs. For more detailed setup, see the "Menu Setup > Setting the Event" page in the Table of Contents. Sensor Detection recorder / Camera You can set the sensor operation mode and the synchronized camera as well as the alarm output type and the duration.
  • Page 73 Network DDNS You can set DDNS. For more detailed setup, see the "Menu Setup > Network Configuration" page in the Table of Contents. interface A remote user can access the Recorder via the network to check the current mode and the IP address. Network Specify the network connection path.
  • Page 74 setup viewer 802.1x recipient You can set groups and recipients to receive emails. When connecting to a network, you can select whether to use the 802.1x protocol and install corresponding certificate. SNMp E-mail Using the SNMP protocol, the system or network administrator can remotely monitoring the network devices and sets the environment.
  • Page 75 DhCp Server Network You can set the internal DHCP server and assign an IP address to the network camera. Check ip You can check the IP and MAC currently used through the DHCP server, and the connected network port. This function is only available for products that support P2P. For products that support P2P function, see page 4 “products supporting each feature”...

  • Page 76: Backup Viewer

    backup viewer backup viewer SEC BaCkUp viEwEr f g h i You can play a file that is backed up in the format of SEC. Backup in SEC format produces backup data file, library file and self-executable viewer file. If you run the backup file viewer, the backup data file will be played. Recorder_CAM 01 2019-01-01 16:17:49 VIDEO:H264(2048x1536)/AUDIO:NONE...
  • Page 77 Item Description Enlarge the image by up to 100 times as big as the current one. Press the Zoom In ( ) button the enlarge the image; press the Zoom Out ) button to shrink the image. You can also use the slide bar ( ) in the pop-up window to zoom in/out.

  • Page 78: Using A Remote Controller

    appendix USiNg a rEMOTE CONTrOLLEr Using the Numeric buttons CHANNEL 1–9 This function is only available for products that support the use of a remote controller. For products that support Press each button between 1 to 9. remote controls, see page 4 “products supporting each feature” of the Product Specification Manual. CHANNEL 10 Press the [+10] button first, then press the 0 button again within 3 seconds.

  • Page 79: Use Joystick

    USE JOYSTiCk USiNg virTUaL kEYBOarD The function is only available for the product that supports a joystick. For products that support joy stick, see page 4 “products supporting each feature” of the Product Specification Manual. The SPC-2000 joystick is operated as follows: 1.

  • Page 80: Troubleshooting

    appendix TrOUBLEShOOTiNg Problem Action Problem Action The camera is not connected or the PC fails to connect y Check if the network cable is connected properly. to the product. y Ensure that you have set Network – Connection Mode. Live video will be slow or cut off. y The frame number set for multiple data transmission set in camera or y Check the IP setting of the PC or camera.
  • Page 81 Problem Action Problem Action Backup data is just not played by the PC or Recorder. y When you are backing up data, you have choices about the player either: PC Recording is not performed in accordance with the y If the recording status displays 'Exceeds the maximum hard disc or Recorder.
  • Page 82 Hanwha Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Hanwha Techwin's devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive. Correct Disposal of This Product (Waste Electrical &...
  • Page 83 Head Office 6, Pangyo-ro 319 beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 463-400 Rep. of KOREA Tel : +82.70.7147.8753 Fax : +82.31.8018.3740 www.hanwha-security.com Hanwha Techwin America 500 Frank W. Burr Blvd. Suite 43 Teaneck, NJ 07666 Toll Free +1.877.213.1222 Direct +1.201.325.6920 Fax +1.201.373.0124 www.hanwhasecurity.com Hanwha Techwin Europe Heriot House, Heriot Road, Chertsey, Surrey, KT16 9DT, United Kingdom...

This manual is also suitable for:

Hrx-1620Hrx-1621Hrx-821Hrx-421Hrx-420Hrx-820

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