Do you have a question about the VS 113 and is the answer not in the manual?
Questions and answers
DOROTHY M HARRIS
April 26, 2025
THE PHONE RINGS I ANSWER BUT THE DOES NOT CONNECT IT GOES TO VOICE MAIL
1 comments:
Mr. Anderson
May 14, 2025
The VTech VS 113 phone may ring but not connect when answered, going to voicemail instead, if the built-in answering system is set to answer after more rings than your voicemail service. In this case, voicemail picks up the call before the phone's answering system can. To fix this, set the phone's answering system to answer at least two rings earlier than voicemail.
This answer is automatically generated
DOROTHY M HARRIS
April 26, 2025
ThE PHONE RINGS I ANSWER AND NO ONE IS THERE,THE CALL GOES TO VOICE MAIL
1 comments:
Mr. Anderson
May 14, 2025
The VTech VS 113 phone may ring with no one on the line and go to voicemail because the paired cell phone has its own voicemail service. If the answering system is turned on, it answers calls and records messages on the home line. However, if the cell phone's voicemail is active, callers may be directed there instead, even if the call rings on the VTech phone.
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113-2 113-2S 113-3 113-3S 113-4 113-4S 113-5 113-5S Click on the in the manual to watch the video tutorials. User’s manual Scan the QR code to go and subscribe our tutorial channel...
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• If the product has been exposed to rain or of this innovative and feature rich VTech product. 3. Unplug this product from the wall outlet before water. For support, shopping, and everything new at cleaning.
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In Canada, go to phones.vtechcanada.com or call la clientèle de VTech dans les cas suivants : working electrical outlet. The electrical outlet 5. Ne déposez pas ce téléphone sur un chariot, 1 (800) 267-7377.
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À propos des téléphones sans fil 20. N’utilisez que les adaptateurs inclus avec ce Operation is subject to the following two conditions: VTech’s participation makes it easy for you to drop Confidentialité : Les mêmes caractéristiques qui produit. L’utilisation d’un adaptateur dont la...
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This Class B digital apparatus complies with Canadian practical, you will be notified as soon as possible. You Industry Canada California Energy Commission battery requirement: will be given the opportunity to correct the problem This device contains licence-exempt transmitter(s)/ charging testing instructions CAN ICES-3 (B)/NMB-3(B).
Review a redial list entry Glossary of terms Telephone base Transfer a call via intercom Redial a call from list VTech Connect to Cell™ application Telephone base alert tones Push-to-talk (PTT) Save a redial entry to the Operate phonebook...
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Auto connection Review block list Contents Device list and connection Save a caller ID log entry to block list Reset all your screening Annoucement Review the device list Edit a block list entry announcements Connect/disconnect an active Default announcement device Voice guide to set Smart call Unblock a telephone number Record your own announcement...
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Sound settings General product care Contents Set listening volume Taking care of your telephone Set key tone Avoid rough treatment Set QUIET mode Avoid water Electrical storms Answering system settings Cleaning your telephone Set your built-in answering system Technical specifications Voice guide to set up answering DECT 6.0 digital technology 123 system...
Install the battery Connect the telephone base Install | Set up NOTES NOTES What is in the box • Use only the battery provided. • Use only the adapters provided. • Charge the battery provided with this • Make sure the electrical outlets are Your telephone package contains the product only in accordance with the not controlled by wall switches.
Connect the charger Check the battery level Once you have installed the battery, the NOTES handset LCD display indicates the battery • Place the handset in the charger will After you have installed the battery, NOTES status (see the table below). bypass the set date and time, and check the battery level on the handset •...
Before use Set up Smart call blocker through Voice Alternate way to set up • After a power outage, the telephone base prompts you to set the date and Guide (Before use) 1. Press CALL BLOCK on the telephone Set date and time time.
Install Set up Answering System through Voice Alternate way to set up Operating range Guide (Before use) This feature is an alternative way for you This cordless telephone operates with Mount the telephone base (optional) This feature assists you to do the basic to do the basic setup of the answering the maximum power allowed by the setup of the answering system.
Overview • Press to display the • Press to block the • Review the redial list. menu. incoming call when • Insert a dialing pause Handset REDIAL/ • Once in the menu, telephone while dialing PAUSE press to select an item ringing.
Handset display icons Handset alert tones • Press to make or • Press to switch to tone answer a cell call. dialing temporarily • The battery is low • A key is pressed. • During a cell call, during a call if you and needs charging.
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Telephone base • Press to scroll down • Press to display the PTT • Press to initiate an while in a menu. menu to begin a PTT intercom conversation • Press to review the call. or transfer a call. caller ID log when the •...
Operate Press to turn the built-in • When the telephone • Press repeatedly answering system on or is not in use, press to to view the last 10 ANS ON Make, answer or end a home off. activate the voice- numbers dialed.
Make, answer or end a cell Using a Bluetooth headset to answer a Predial a cell call • The screen shows the elapsed time home call: as you talk (in hours, minutes and call 1. Enter the telephone number. seconds). You can use a Bluetooth headset to The VS113/VS113-2/VS113-2S/VS113-3/ 2.
Call waiting on the home line Call waiting on the cell line Sound Temporary ringer silencing When the telephone is ringing, you If you subscribe to call waiting service If you subscribe to call waiting service Use speakerphone can temporarily silence the ringer of from your telephone service provider, from your cell phone service provider, Handset speakerphone...
Temporary tone dialing View dialing options Join a call in progress Mute the microphone The mute function allows you to hear the Though the caller ID log entries have Another handset or the telephone If you have pulse (rotary) service only, other party but the other party cannot 10 digits (the area code plus the seven- base can join you on home call.
Find handset Intercom Using the telephone base try again, or the initiating handset displays Unable to call, and returns This feature helps you find all system Use the intercom feature for conversations 1. Press INT on the telephone base. to idle mode. handsets.
To answer a cell call during an intercom To answer a cell call during an intercom show Intercom. CELL on the telephone base. call using the cordless handset: call using the telephone base: • To transfer call, press The outside call is still on hold. Both MENU/SELECT on the telephone devices now show Intercom.
Push-to-talk (PTT) Turn PTT on or off PTT call to a single device you can press and hold PTT to continue speaking or the destination You can directly broadcast messages Using a cordless handset: Using a cordless handset: device can respond (see Answer a to the speakerphone of any device.
Answer a PTT call Using the telephone base: PTT call to multiple devices 2. Press and hold PTT/FLASH. A chirp indicates your microphone is on. You can respond to a PTT call, as When there are multiple handsets 1. You have three ways to call multiple Speak towards telephone...
Answer an incoming call during a PTT call Make an outgoing call during PTT call End or leave a PTT call After speaking, release PTT on your handset PTT/FLASH your When you receive an outside call during • During a one-to-one PTT call, press For one-to-one PTT calls, both initiating telephone base.
Use the phone menu Phonebook 5. Press MENU/SELECT to move on to Add a phonebook entry the name. The phonebook stores up to 1,000 1. Press MENU/SELECT when the phone 1. Press MENU/SELECT on the handset 6. Use the dialing keys to enter a name entries with up to 30 digits for each is not in use.
Add a predialed telephone number to the Search by name Review the phonebook entries Dial a phonebook entry phonebook 1. Press p when the handset is in Entries are sorted alphabetically. You can dial a directory entry on either 1. While the telephone is not in use, use idle mode.
Redial list Edit a phonebook entry Delete all phonebook entries • Press VOICE/MUTE/DELETE on the handset or X/DELETE on the Each handset stores the last 10 dialed 1. While reviewing a phonebook entry, 1. Press MENU/SELECT on the handset telephone base to erase a character. numbers (up to 30 digits each) in the press MENU/SELECT.
Chain dialing Redial a call from list Save a redial entry to the phonebook • Press and hold VOICE/MUTE/DELETE on the • When the desired redial entry Use this feature to initiate a dialing 1. Press REDIAL/PAUSE on the handset handset or X/DELETE on the displays on the handset, press sequence from numbers stored in the...
Caller ID Access a number from the redial list Review the caller ID log Save a caller ID log entry to the while on a call phonebook Review the caller ID log to find out who The telephone stores caller ID information called, to return the call, or to copy the about the last 50 incoming calls in the 1.
Save a caller ID log entry to allow list Save a caller ID log entry to call block • Press 0 to add a space. • Press and hold list • Press VOICE/MUTE/DELETE on 1. Search for the desired caller ID log VOICE/MUTE/DELETE on the the handset or X/DELETE on the entry (See...
Save a caller ID log entry to star name Dial a caller ID log entry Delete caller ID entries • Press and hold list VOICE/MUTE/DELETE on the To delete an entry 1. Search for the desired caller ID log handset or X/DELETE on the 1.
5S telephone system with Bluetooth by Advanced American Telephones and its 5S cannot improve the reception. wireless technology. parent, VTech Holdings Limited, is under license. However, if there is a location in your VTech house with better reception, you can Holdings Limited is a member of Bluetooth SIG, Inc.
Connect To Cell application. pair and connect it with the telephone CELL 1 and/or CELL 2/HEADSET light on base. The VS113/VS113-2/VS113-2S/ VTech Connect to Cell comprises Caller Glossary of terms the telephone base is/are off. VS113-3/VS113-3S/VS113-4/VS113 ID manager and Alerts manager that Below are some terms used in this user’s...
5. Once your cell phone finds your VTech Y represents the device name of Add a cell phone Add a headset phone (VTech DECT 6.0), press the your paired headset) If you press Before you begin, make sure that you...
Device list and connection Connect/disconnect an active device Remove a paired device NOTES Up to 2 devices can be paired to the While in the device list menu, you When you already have 2 devices on the • The pairing process may take up to telephone base.
Remote voice control • If there is no cell phone paired to • When downloading the directory Download phonebook the system, the handset displays from your Bluetooth enabled cell If you have connected a cell phone to You can download cell phone directory Pair cell first and then returns to the phone, some data may not transfer.
About Smart call blocker* • Your cell phone’s data or Wi-Fi signal • Please check the cell phone user’s • If you receive a landline or cell is in full strength and your cell phone manual and the voice app’s help line incoming call when you have If you have subscribed to caller ID service, can connect to the Internet.
Call categories Calls without numbers (for home calls Call handling NOTES only) Calls are classified into four categories: • Smart call blocker is set to on, and to • Smart call blocker is on, once you Calls without numbers are calls that are allow all incoming calls by default.
Call handling /Set profile options Call handling /Set profile options NOTE Set Smart call blocker on/off • The telephone rings when there is You can select one of the following five • You can set to screen, allow, or block The Smart call blocker feature is set to an incoming home call with number profile options for handling all unknown...
Set profile Block list home calls and asks the callers to NOTES press the pound key (#) before There are five profile setting options, • If you set SCB On/Off to Off, selected Add numbers that you want to prevent putting the calls through to you.
Save a caller ID log entry to block list Review block list • Press and hold handset or X/DELETE on the VOICE/MUTE/DELETE on the telephone base to erase all 1. Search for the desired caller ID log 1. Press CALL BLOCK on the handset or handset or X/DELETE on the characters.
Allow list Delete all block list entries 5. To edit the name: Press REDIAL/PAUSE to copy a number from the redial list. Press • Use the dialing keys to enter Add numbers that you want to allow 1. Press CALL BLOCK on the handset or press characters.
Save a caller ID log entry to allow list Review allow list telephone base to erase all 5. To edit the name: characters. • Use the dialing keys to enter 1. Search for the desired caller ID log 1. Press CALL BLOCK on the handset or •...
Star name list Delete all allow list entries Review star name list a key repeatedly until the desired character appears. The first character There are many organizations like schools, 1. Press CALL BLOCK on the handset or 1. Press CALL BLOCK on the handset or of every word is capitalized.
Screening announcements Save a caller ID log entry to star name Delete all star name entries • Press TONE to change the next list letter to upper or lower case. If you have set profile to screen all 1. Press CALL BLOCK on the handset 4.
Play your current announcement of Record your name for all screening Reset all your screening announcements You can use these announcements, screening without caller name announcements or record your own name to replace 1. Press CALL BLOCK on the handset “this number”...
Voice guide to set Smart call Call handlings with Smart from caller ID log and save it to the NOTES star name list. See Save a caller ID log blocker call blocker • The screening feature of Smart call entry to star name list.
Blocked calls Screen unknown home calls • After you picked up a screened home NOTES call and the telephone is announcing If Smart call blocker is on, incoming home If Smart call blocker is on, and you have • You can set Smart call blocker to the screening options, you can press or cell calls with numbers saved in your set profile to screen unknown home...
Screen robocalls • The telephone can respond to remote Send this call to the answering system: This option is suitable for you to filter access code while it is playing the • Press 4 to forward the call to the calls that uses autodialers to deliver If Smart call blocker is on, and you screening announcement.
Retrieve voicemail Answering system Option while on a call • After you have picked up a screened home call, the telephone checks When you are on a home or cell call Difference between built-in When you received a voicemail, the whether the call waiting number is and speaking to the caller, and you do answering system and voicemail service...
Use your built-in answering system Using the telephone base: Playback messages The main differences between them are: Voicemail • Press ANS ON to turn the answering Built-in New message indication To listen to messages at the telephone from system on or off. When the answering Category answering base:...
Options during playback Screen a call • Press HOME/FLASH to answer NOTES When messages are playing on the the call. • Only one handset or the telephone To screen calls at the telephone base: telephone base: base can access the answering system If the answering system and call Call intercept while using answering at a time.
Delete all messages Record a memo Answering system remote access NOTES A two-digit security code is required to Using the telephone base: • If you do not press any keys after Memos are your own recorded messages access the answering system remotely you enter the remote access code, used as reminders for yourself or others 1.
Annoucement Play your announcement Delete your announcement When your announcement is reset, the system answers calls with the Using the handset: 1. Press MENU/SELECT when the phone Default announcement default announcement, as described is not in use. The telephone is preset with a greeting above.
Configure | Settings Set voice language Set date and time Use caller ID to automatically set date and time NOTE NOTE Set languages • This feature is exclusive for Canada • Make sure you set the date and If you subscribe to caller ID service, version.
Caller ID announce Dial modes Temporary tone dialing • Pronunciation of names may vary with this feature. Not all names may be If you have pulse (rotary) service only, The caller ID announce feature lets you Set dial mode pronounced correctly. you can switch from pulse to touch- know who’s calling without having to •...
Area code settings Ringer 5. Press q CID or p to choose from NOTE 6, 5, 4, 3, 2 or Toll saver. • If, in the future, your telephone Set home area code Set number of rings • Toll saver - the answering system service provider requires you to dial If you dial your local calls using only You can set the answering system to...
Sound settings Set ringer tone Set ringer volume Telephone base ringer volume You can select the ringer tones for You can select the ringer volume for When the telephone base is idle, press Set listening volume incoming home and cell calls. incoming home and cell calls.
Answering system settings Set key tone Set QUIET mode 3. Press q CID or p to scroll to Voice guide, then press MENU/SELECT. You can turn the key tone on or off for You can turn on the quiet mode for a Set your built-in answering system You hear a voice prompt, “This voice...
Screen calls | Call screening Alert setting Message playback settings Set remote access code If you have new messages, the telephone You can set your own remote access Turn on or off the call screening Turn on or off the message alert tone plays only the new messages (oldest code from 00 to 99.
Voicemail settings Add and register handset Voicemail (visual message waiting) Clear voicemail indicator/indication indicator [Telephone service provider] Use this feature when the telephone When your handset is deregistered If you subscribe to a voicemail service indicates there is new voicemail but from the telephone base, follow the Set speed dial voicemail number offered by your telephone service...
General product care Technical specifications DECT 6.0 digital technology Simulated full-duplex handset and base speakerphones The VTech DECT 6.0 products offer Frequency • Crystal controlled PLL Taking care of your telephone unsurpassed range performance and The simulated full-duplex speakerphone control synthesizer sound clarity.
Frequently asked questions Below are the questions most frequently asked about the cordless telephone. If you cannot find the answer to your question, visit our U.S. website at www.vtechphones.com or call 1 (800) 595-9511 for customer service. In phones.vtechcanada.com Canada, go to or call 1 (800) 267-7377.
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The limited warranty period for the Product extends The warranty exclusively describes all of VTech’s systems outside the unit. for ONE (1) YEAR from the date of purchase. If VTech responsibilities regarding the Product. There are no replaces a Materially Defective Product under the other express warranties.
Need help?
Do you have a question about the VS 113 and is the answer not in the manual?
Questions and answers
THE PHONE RINGS I ANSWER BUT THE DOES NOT CONNECT IT GOES TO VOICE MAIL
The VTech VS 113 phone may ring but not connect when answered, going to voicemail instead, if the built-in answering system is set to answer after more rings than your voicemail service. In this case, voicemail picks up the call before the phone's answering system can. To fix this, set the phone's answering system to answer at least two rings earlier than voicemail.
This answer is automatically generated
ThE PHONE RINGS I ANSWER AND NO ONE IS THERE,THE CALL GOES TO VOICE MAIL
The VTech VS 113 phone may ring with no one on the line and go to voicemail because the paired cell phone has its own voicemail service. If the answering system is turned on, it answers calls and records messages on the home line. However, if the cell phone's voicemail is active, callers may be directed there instead, even if the call rings on the VTech phone.
This answer is automatically generated