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NTI RACKMUX Series Installation Manual

Kvm drawer with built-in 4k video usb kvm switch
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RACKMUX
Series
RACKMUX-4K17-N-xHD4K
Rackmount KVM Drawer with Built-In
4K Video USB KVM Switch
Installation Manual
RACKMUX-4K17-N-16HD4K
(Front and Rear View)
MAN324
Rev Date 12/13/2018

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  • Page 1 ® RACKMUX Series RACKMUX-4K17-N-xHD4K Rackmount KVM Drawer with Built-In 4K Video USB KVM Switch Installation Manual RACKMUX-4K17-N-16HD4K (Front and Rear View) MAN324 Rev Date 12/13/2018...
  • Page 2 TRADEMARK RACKMUX is a registered trademark of Network Technologies Inc in the U.S. and other countries. COPYRIGHT Copyright © 2011, 2018 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.

  • Page 3: Table Of Contents

    Remote Connection ..............................17 Baud Rate ................................17 Command Protocol ..............................17 NTI Switch Control Program For Windows 9X, NT, 2000, XP, Vista,7, 8 and 10 ............ 19 SerTest- RS232 Interface Test Program ........................19 Main Options................................19 Firmware Update ............................... 21 Display Functions ................................
  • Page 4 TABLE OF FIGURES Figure 1- Adjustable rail assemblies ..............................2 Figure 2- Install the cage nuts................................3 Figure 3- Install the rail assemblies ..............................3 Figure 4- Check spacing of the rails ..............................4 Figure 5- Rail guides..................................4 Figure 6- Apply remaining screws to complete installation ........................ 5 Figure 7- Connect each CPU and video source..........................

  • Page 5: Introduction

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH INTRODUCTION ® The RACKMUX KVM Drawer with 4K Video USB KVM Switch combines a rackmount 4K LCD monitor, keyboard, and touchpad mouse (RACKMUX) with 4K Video USB KVM switch (UNIMUX) in a space-saving 1RU industrial strength drawer. Available with 4, 8 or 16 port 4K Video USB KVM switch.

  • Page 6: Rackmux Single-Person Installation

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH RACKMUX SINGLE-PERSON INSTALLATION Your NTI RACKMUX Drawer was designed for easy installation by one person with a minimum of tools and effort. Follow the simple steps below to quickly install your RACKMUX Drawer.

  • Page 7: Figure 2- Install The Cage Nuts

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH 3. Install six #10-32 cage nuts at the front of the rack in positions where the RACKMUX will be mounted (three in each side). Install four more cage nuts at the rear of the rack in positions straight across from the upper and lower cage nuts installed in front.

  • Page 8: Figure 4- Check Spacing Of The Rails

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH 6. Measure the distance between the inside of the rails at the front of the rack. Adjust the distance to 17-1/4” and tighten the flat- head screws to the rail flanges securely.

  • Page 9: Figure 6- Apply Remaining Screws To Complete Installation

    Figure 6- Apply remaining screws to complete installation 9. Tighten securely the four screws applied to the rear rail flanges in step 4. 10. Make your cable connections according to your RACKMUX Drawer instructions. Your NTI RACKMUX Drawer is now installed and ready for cable connections.

  • Page 10: Cable Connections

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH CABLE CONNECTIONS Connect Video Sources 1. Connect each of the HDMI video sources to the ports on UNIMUX marked “HDMI Inx” (x = 1-16). 2. Connect the power cord to the AC input and plug it in.

  • Page 11: Terminal Connection For Rs232

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Terminal Connection for RS232 If control via serial connection is going to be used, serial control can be achieved by connecting a control terminal to the “RS232” port . To use the “RS232” port, connect one end of a CAT5 patch cable (supplied) to the port labeled “RS232” on the rear of the UNIMUX.

  • Page 12: Features And Functions

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH FEATURES AND FUNCTIONS LABEL PHYSICAL DESCRIPTION Button press to turn only the LCD monitor ON and OFF Power Green/Red LED Indicates operation status Green = Power-ON, Video Input Signal OK...

  • Page 13: Control Methods

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH CONTROL METHODS The UNIMUX, when built into a RACKMUX, can be controlled using any of three methods;  Command Mode using the local keyboard, and touchpad mouse  Mouse clicks from within some menus of Command Mode ...

  • Page 14: User Access Functions

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH USER ACCESS FUNCTIONS Introduction The OSD menu enables a user to name the CPUs connected to the UNIMUX and connect to them using that name from a single keyboard and mouse. The OSD is positioned on the user's monitor, displaying 8 CPU names at a time. The screen can be used for switching as well as editing the CPUs’...

  • Page 15: Settings Menu

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH To change the way the port list is displayed, the user can click on the "#" sign to have the list displayed numerically, or click in "Name" to have the list displayed alphabetically.

  • Page 16: Broadcast Mode

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH To respond to the Stop USB Device warning, either click "Enter" or "Esc" with the mouse, or use keyboard keys. Figure 13- Stop USB Device Reminder warning From the Setting Menu the user can also toggle the OSD menu to either be Opaque (have solid color) when on the display, or to be translucent (see-through).

  • Page 17: Scan Mode

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Figure 15- Broadcast List From the Broadcast List, click on a port number to toggle its status. Ports displayed in green are included in the broadcast, ports in red are not.

  • Page 18: Normal Mode

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Note: The keyboard and mouse must remain idle for the full scan dwell time before the switch selects the next active port. Figure 17- Scan List From the Scan List, click on a port number to toggle its status. Ports displayed in green are included in the scanned, ports in red are not.

  • Page 19: Administrator Settings

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Administrator Settings The Administrator Settings menu provides access to specific administrative functions of the UNIMUX. From the Main Menu select Settings, then Administrator Settings. Figure 18- Administrator Settings Click the Port Name List to bring up a page where the names displayed for the UNIMUX and for each port can be edited.

  • Page 20: Port Name List

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Port Name List The Port Name List is provided to enable the user to edit the names of the ports and switch. Port names and the switch name can be up to 30 characters in length. The user can customize the UNIMUX to make switching to frequently used ports more easily.

  • Page 21: Rs232 Control

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH RS232 CONTROL RS232 enables the UNIMUX to be remotely controlled via RS232. To control the UNIMUX via RS232 the user has three options:  write a program that runs on a PC using the Command Protocol ...

  • Page 22: Figure 20- Rs232 Communication Illustrated

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH SWITCH AT UNIT ADDRESS 01 (COMMAND SENT) RS232 (COMMAND RECEIVED) CS 01,01,03<CR> CS 01,01,03<CR> (ECHO) CS 01,01,03<CR> (RESPONSE RECEIVED) (RESPOND) RS232 CS 01,01,03<CR> * <CR> * <CR> Figure 20- RS232 Communication Illustrated...

  • Page 23: Nti Switch Control Program For Windows 9X, Nt, 2000, Xp, Vista,7, 8 And 10

    Locate the Setup.exe in the directory the program was downloaded to and double-click on it Follow the instructions on the screen Note: In order to use the NTI Switch Control Program to control the UNIMUX, the UNIMUX RS232 port must be set at a baud rate of 9600 bps.
  • Page 24 NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Change Volume for Audio Output/User (not applicable to this model) - change Audio port output volume Read Connection for Output/User - read what input is connected to the specified output...

  • Page 25: Firmware Update

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Firmware Update RS232 is also used when upgrading the firmware for the UNIMUX. To upgrade the firmware, the user must first access the bootloader menu. To access the bootloader menu, 1.
  • Page 26 NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH >d Restoring configuration to default. Please wait..........>u Erasing application memory... Send .hex file using XModem protocol... File transfer OK! >i Send .bin file using XModem protocol... Configuration image file successfully programmed >...

  • Page 27: Display Functions

    DISPLAY FUNCTIONS An NTI RACKMUX with a 17” monitor supports resolutions up to 3840 x 2160 @ 30Hz (1080p @ 60Hz). The quality of the image on the LCD monitor is adjustable using an On Screen Display (OSD) menu using the control buttons on the RACKMUX.

  • Page 28: Osd Main Menu

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH OSD Main Menu The Main Menu is broken into eight sections, Input Source, Brightness/Contrast, Color, Picture Quality, Display, Audio, Multi- Window and Other (Misc). Press one of the arrow buttons to move between them.
  • Page 29 NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH...
  • Page 30 NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH...
  • Page 31 NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Note: the Audio option is not be applicable to this product.
  • Page 32 NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Note: the Multi-window option is not be applicable to this product.

  • Page 33: Keyboard Functions

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH KEYBOARD FUNCTIONS Numeric Keypad This RACKMUX has a standard Windows keyboard with 17-key numeric keypad. Figure 22- U.S. (English) keyboard with numeric keypad Figure 23- Keyboard LED Indications...

  • Page 34: Safety

    This NTI product has been designed and fully tested with user safety of the utmost importance. As with all electronic devices, this NTI product should be handled and operated with care. In order to avoid possible injury and to reduce any risk of damage to this product, please read and follow each of these safety instructions.

  • Page 35: Rackmux-Kvm Drawer Standard Specifications

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH RACKMUX-KVM DRAWER STANDARD SPECIFICATIONS General Specs Case Material..........Electro-galvanized steel black powder coated Dimensions WxDxH (in.).......19 x 23.9 x 1.75 Supported Rack Depths………………………..Adjustable 24” – 40” Weight……………………………………………26 lbs. Input Power............AC 100-240V, 50 – 60 Hz Operating Temperature........0-40˚C...

  • Page 36: Touchpad

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH Touchpad Motion Detection Method .......capacitance sensing X/Y Position Sensing Resolution ....40 counts/mm X/Y Position Reporting........Relative (Similar to mouse) Tracking Speed..........Up to 1016 mm/sec Touch Force...........No Contact pressure required Lifetime (Plastic Overlay) .......Minimum 10,000,000 strokes...

  • Page 37: Troubleshooting For Kvm Drawer

    NTI RACKMUX-4K17-N-16HD4K RACKMOUNT DRAWER WITH 4K VIDEO USB KVM SWITCH TROUBLESHOOTING FOR KVM DRAWER Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this...

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