NTI RACKMUX-V17-N-8/4USBHDU-IP Installation Manual

Rackmux series kvm drawer with built-in high density usb kvm switch and kvm on ip
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®
RACKMUX
Series
RACKMUX-V17-N-8/4USBHDU(-IP)
Rackmount KVM Drawer with Built-In
High Density USB KVM Switch and KVM on IP™
Installation Manual
RACKMUX-V17-N-8USBHD-IP
(Front and Rear View)
MAN129
Rev Date 7/2/2014

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Summary of Contents for NTI RACKMUX-V17-N-8/4USBHDU-IP

  • Page 1 ® RACKMUX Series RACKMUX-V17-N-8/4USBHDU(-IP) Rackmount KVM Drawer with Built-In High Density USB KVM Switch and KVM on IP™ Installation Manual RACKMUX-V17-N-8USBHD-IP (Front and Rear View) MAN129 Rev Date 7/2/2014...
  • Page 2 TRADEMARK RACKMUX is a registered trademark of Network Technologies Inc in the U.S. and other countries. COPYRIGHT Copyright © 2011, 2014 by Network Technologies Inc. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Network Technologies Inc, 1275 Danner Drive, Aurora, Ohio 44202.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Introduction..................................1 Materials Included:..............................1 Materials Not Supplied, but REQUIRED ......................... 1 RACKMUX Single-Person Installation ..........................2 Cable Connections ................................6 Connect CPUs ................................6 Login to USB KVM Switch ............................7 Password and User Name............................. 7 Connect CAC Card Reader ............................
  • Page 4 RS232 Command Protocol ............................42 RS232 Command Protocol Quick Reference ......................42 Autostatus................................42 NTI Switch Control Program For Windows 9X, NT, 2000, XP, Vista and 7 .............. 43 SerTest- RS232 Interface Test Program ........................44 Main Options................................44 Matrix Operations..............................44 Setup Options .................................
  • Page 5 TABLE OF FIGURES Figure 1- Adjustable rail assemblies ..............................2 Figure 2- Install the cage nuts................................3 Figure 3- Install the rail assemblies ..............................3 Figure 4- Check spacing of the rails ..............................4 Figure 5- Rail guides..................................4 Figure 6- Apply remaining screws to complete installation ........................ 5 Figure 7- Connect each CPU using a HDUSBVEXT-xx-MM cable ....................
  • Page 6: Introduction

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP INTRODUCTION ® The RACKMUX KVM Drawer with Built-In High Density USB KVM Switch combines a rackmount LCD monitor, keyboard, touchpad mouse, a 4, 8 or 16-port USB switch.
  • Page 7: Rackmux Single-Person Installation

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP RACKMUX SINGLE-PERSON INSTALLATION Your NTI RACKMUX Drawer was designed for easy installation by one person with a minimum of tools and effort. Follow the simple steps below to quickly install your RACKMUX Drawer.
  • Page 8: Figure 2- Install The Cage Nuts

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP 3. Install six #10-32 cage nuts at the front of the rack in positions where the RACKMUX will be mounted (three in each side). Install four more cage nuts at the rear of the rack in positions straight across from the upper and lower cage nuts installed in front.
  • Page 9: Figure 4- Check Spacing Of The Rails

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP 6. Measure the distance between the inside of the rails at the front of the rack. Adjust the distance to 17-1/4” and tighten the flat- head screws to the rail flanges securely.
  • Page 10: Figure 6- Apply Remaining Screws To Complete Installation

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP 8. Apply four more #10-32 x 3/4" pan-head machine screws (two for each) through the holes in the drawer flanges, through the holes in the left and right rails, into the cage nuts in the rack supports. Tighten each securely.
  • Page 11: Cable Connections

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP CABLE CONNECTIONS Connect CPUs 1. For each CPU: • Connect a USB type A cable end of a HDUSBVEXT-xx-MM cable to a USB type A female user device port on a CPU.
  • Page 12: Login To Usb Kvm Switch

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Login to USB KVM Switch Immediately after powering ON the RACKMUX, the OSD splash screen shown below will appear on the monitor if the RACKMUX keyboard is in USB mode (see page 17) : If the OSD Splash screen does not display, press <...
  • Page 13: Connect Cac Card Reader

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Connect CAC Card Reader If the RACKMUX you have purchased includes the USB port option (RACKMUX-V17-N-8USBHD U) , then it supports the connection of a CAC card reader. When used, the CAC card reader will connect to the PC attached to the selected “CPUx” port.
  • Page 14: Remote Pc Connection

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Remote PC Connection If the KVM on IP option was purchased (RACKMUX-V17-N-8USBHD-IP): 1. Make a connection between an available RJ45 Ethernet port on a PC and the “LAN” port on the RACKMUX switch. A five foot patch cable and crossover adapter have been included for this purpose.
  • Page 15: Figure 13- Network Configuration Screen

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP 5. The KVM on IP will open the main menu. If you wish to change the network configuration, go to “Device Settings”, and then “Network” to open the network configuration settings page for the KVM on IP. If you don’t need to change the network settings, skip directly to step 10.
  • Page 16: Figure 14- Remote Console Preview

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Figure 14- Remote Console Preview A connection will be made between your remote PC and the RACKMUX Drawer. The screen that opens is a virtual PC that enables you to control the RACKMUX switch just as if you were actually at the keyboard of the RACKMUX. Using the mouse, switch between the virtual PC and your actual computer interface.
  • Page 17: Features And Functions

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP FEATURES AND FUNCTIONS LABEL PHYSICAL DESCRIPTION Power Button press to turn the LCD monitor ON and OFF Green/Red LED Indicates operation status Green = Power-ON, Video Input Signal OK...
  • Page 18: Display Functions

    DISPLAY FUNCTIONS An NTI RACKMUX with a 17” monitor supports resolutions up to 1280 x 1024, and a 20” monitor supports resolutions up to 1600 x 1200, each with a refresh rate at between 55 and 76Hz. The quality of the image on the LCD monitor is adjustable using an On Screen Display (OSD) menu using the control buttons on the RACKMUX.
  • Page 19: Brightness/Contrast Menu

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Brightness/Contrast Menu Selecting the Brightness/Contrast menu will bring up a screen in which the user can adjust the brightness and contrast levels of the LCD display. Using the Up or Down Arrows to navigate the menu, highlight either the BRIGHTNESS or CONTRAST sections and press the Select button to choose the option to adjust.
  • Page 20: Setup Menu

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Setup Menu Selecting the Setup menu will bring up a screen in which the user can adjust OSD POSITION-the position of the OSD menus on the LCD display...
  • Page 21: Keyboard Functions

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP KEYBOARD FUNCTIONS The keyboard on the RACKMUX-Vxx is a standard condensed Windows format. To reduce the keyboard size, some keys have been assigned multiple functions, accessible via the "Fn" key.
  • Page 22: Numeric Keypad Option

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Numeric Keypad Option This RACKMUX has a standard Windows keyboard with 17-key numeric keypad. The Function (“Fn”) key, (page 16) is only used to toggle between PS/2 and USB keyboard/mouse mode (page 18). When using the RACKMUX-V17-N-8USBHD-IP, the RACKMUX should always be left in USB mode.
  • Page 23: Ps/2-Usb Keyboard/Mouse Mode

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Druck Rollen Pause Entf S-Abf Untbr " & Pos1 Bild Pos1 Bild Bild Ende Bild Ende Enter > Strg AltGr Einfg < Einfg Entf Figure 20- German keyboard with numeric keypad PS/2-USB Keyboard/Mouse Mode The RACKMUX keyboard and mouse can be configured to connect to either a PS/2 or USB enabled CPU.
  • Page 24: Using The Unimux Usb Kvm Switch

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP USING THE UNIMUX USB KVM SWITCH Basic Operation Once the UNIMUX is properly connected, the UNIMUX will enable a connection to be made between the CPUs attached to its CPU ports and the RACKMUX keyboard, monitor and mouse.
  • Page 25: Osd Control

    OFF, then ON. To reset the administrator's password call NTI and have the device serial number of the UNIMUX available. For more on...
  • Page 26: Initial Startup

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Initial startup When the UNIMUX is first powered ON, a splash screen similar to the following will appear: Press any key and the UNIMUX will connect you to the first CPU port with a connected CPU that is powered ON.
  • Page 27: Figure 21- Command Mode Main Menu-User

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP An arrow to the left of a port number in the list indicates Selection the port the user is currently connected to. From left to right, the columns display the following: User •...
  • Page 28: Settings

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Function Keystroke Enter Find Mode, add a character to search string and select the CPU’s name that matches best. Type any alphabetical or numeric character (A-Z, 0-9) Note: use is not case sensitive...
  • Page 29: Osd Settings

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP OSD Settings The OSD Settings screen enables the user to adjust the height of the OSD screen on the monitor and the position of it. The position can be adjusted both horizontally, as well as vertically.
  • Page 30: Help Mode

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Help Mode To enter Help Mode press the <F1> key from the Command Mode menu (see page 13). Help Mode displays a list of commands with a short explanation of their function.
  • Page 31: Broadcast Mode

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP When switching to a new port the port name is displayed by OSD in the left upper corner of the monitor for 5 seconds or until a key is pressed or the mouse is moved, whichever comes first. The scan dwell time is programmable from 2 to 255 seconds (default time-out period is 5 seconds).
  • Page 32: Security

    Once logged-in, follow the instructions on page 28 for setting up users and changing the password. Once the password is setup, if it is lost or forgotten the administrator will have to contact NTI for assistance on clearing the password and set it up again. The administrator can setup each of the users and the limitations of their use of the individual CPUs using the administration menus.
  • Page 33: User Login

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP User Login User Login Mode requires a user to login with a user name and password from the list created by the administrator. The user will only be able to login if security is enabled.
  • Page 34: System Configuration

    Note: If a port is configured as connected to a non-MAC CPU, but is in fact connected to a MAC CPU, the mouse will still work as a generic mouse. No special functions provided by software drivers will be available. Note: MAC mode must be enabled on any CPU ports that are connected to a CPU through an NTI ST-C5USBV extender. Function...
  • Page 35: User Configuration

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP User Configuration To enter the User Configuration menu: press <U> from the Administration menu. The User Configuration menu can only be accessed when the administrator is logged-in. The User Configuration screen lists the users configured to access the UNIMUX. Up to 63 users can be assigned access.
  • Page 36: User Access Control

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP User Access Control To enter the Access Control list for a user, press A from the User Account screen for that user. From the Access Control list the administrator can: •...
  • Page 37: Display Usage

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Display Usage To display usage statistics for the UNIMUX, press <D> from the Administration menu. The Display Usage page shows the user how many times the UNIMUX has been power cycled and how many total hours it has been powered ON.
  • Page 38: Idle Timeout

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Idle Timeout The idle timeout is the amount of time that the user can be idle while in Command Mode before the user is automatically logged out. The idle timeout can be set to any value from 000 to 255 minutes. A value of 000 will disable it. After the idle timeout period has elapsed, the login screen will appear.
  • Page 39: Alternate Command Hot Key

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Alternate Command Hot Key To enable the administrator to assign a key in addition to the <`> (accent/tilde key) to use with <Ctrl> to enter into OSD Command Mode, an Alternate Command Hot Key option is provided. The default factory setting for this option is <`> (disabling the option).
  • Page 40: Select Keyboard Language

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Select Keyboard Language To enter the Select Language menu (see Figure 45) press K from the System Configuration menu described on page 29. Only the administrator has the Select Language menu option.
  • Page 41: Serial Baud Rate

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP If Security is disabled and the user attempts to login to Command Mode with the command key, the login screen will include the instruction “Press F1 to Autologin”.
  • Page 42: Serial Address

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Serial Address To allow multiple UNIMUXs to be controlled from a single control terminal, the RS232 control interface is designed to allow "daisy chaining" up to 15 units. Each unit must be assigned a unique address.
  • Page 43: Keyboard Mapping

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Keyboard Mapping The keyboard configuration of each CPU is saved in the UNIMUX switch. For example, if the CPU attached to Port 4 had CAPS LOCK and NUM LOCK selected the last time that CPU was accessed, then they will automatically be set when that CPU is accessed again.
  • Page 44: Figure 50- Keyboard Layouts

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Backspace Lock Enter Caps Lock Shift Shift Enter Ctrl Ctrl Typical 101 Keyboard Print Scroll Screen Lock Pause SysRq Break Backspace Lock Enter Caps Lock Shift Shift Enter...
  • Page 45: Rs232 Control

    To allow multiple units to be controlled from a single host port, the RS232 control interface is designed to allow "daisy chaining" up to 15 units using an NTI Matrix-Y-1 cable. Connect the Matrix-Y-1 cable between the RJ45-to-DB9 serial adapter and the CPU as shown in Figure 51.
  • Page 46: Figure 51- Rs232 Connection With Matrix-Y-1 Cable

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP RS232 Matrix-Y-1 Matrix-Y-1 Matrix-Y-1 Serial Port Note: The maximum combined RS232 cable length between the RJ45 RJ45 RJ45 TO DB9 CPU and any NTI switch cannot TO DB9...
  • Page 47: Rs232 Command Protocol

    Notes: Message to the administrator will be delayed by any RS232 traffic being received by the switch from the administrator. Autostatus must be disabled before using SerTest or the NTI Switch Control Program (below). By default, Autostatus is disabled and must be manually enabled.
  • Page 48: Nti Switch Control Program For Windows 9X, Nt, 2000, Xp, Vista And 7

    Locate the Setup.exe in the directory the program was downloaded to and double-click on it Follow the instructions on the screen Note: In order to use the NTI NTI Switch Control Program to control the UNIMUX, the UNIMUX RS232 port must be set at a baud rate of 9600 bps (see page 40).
  • Page 49: Sertest- Rs232 Interface Test Program

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP SerTest- RS232 Interface Test Program This software allows a user to test the functions of an NTI server switch, matrix switch or Multi-user/Multi-platform switch RS232 interface. The program SERTEST along with the NTI Switch Control Program (page 43) is installed from the CD packaged with this switch.
  • Page 50: Rmtest-Rs232 Interface Test Program

    RMTEST-RS232 Interface Test Program This software also allows a user to test the functions of an NTI server switch, matrix switch or Multi-user/Multi-platform switch RS232 interface. The RMTEST program is automatically loaded when installing the NTI Switch Control Program as described on page 43.
  • Page 51: Sun Ray Support

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP SUN RAY SUPPORT The UNIMUX fully supports SUN Ray CPUs, however, a lack of horizontal mouse movement may be experienced. If this occurs, enable MAC mode (page 29) for the port that the SUN Ray is connected to. This should enable proper mouse movement.
  • Page 52: Firmware Upgrade Procedure

    This procedure describes how to upgrade the firmware in the UNIMUX switch. If you are not certain whether this UNIMUX has the most up-to-date firmware available, see page 52 for instruction on how to determine what version the UNIMUX has. versions of firmware can be downloaded from the NTI firmware download website at http://www.networktechinc.com/download/d- srvsw-usbu-hd.html ,...
  • Page 53: Preparation For Upgrade

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Preparation For Upgrade 1. With the power to the UNIMUX OFF, connect the computer to the UNIMX as shown in the figure below. Rear View of UNIMUX-USBV-16HDU MONITOR...
  • Page 54: Upgrade Procedures

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Upgrade Procedures Start the Bootloader In the HyperTerminal window on the attached computer, press and hold the <Tab> key and power ON the RACKMUX. The following message (or one similar) will be displayed on the screen: UNIMUX-HD-NxM Bootloader Revision: 1.1...
  • Page 55: Update The User Controller Firmware

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Update the User Controller Firmware Note: The User Controller Firmware update only needs to be done once, whether the UNIMUX switch is a single-user, or a multi-user model.
  • Page 56: Update The Vendor Specific Port Controller Firmware

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP To program only one device (CPU port), the corresponding port number must be typed (two-digit number, zero leading, number between 01 and the last CPU port number, depending on switch size. To program all devices , just press <a>).
  • Page 57: Read The Checksum Of Hid Or Vendor Specific Port Controller Firmware

    The device ID and the checksum will be displayed in the following format: Device ID: 0x001E Device Checksum: 0x3AB1 The checksums for all revisions of UNIMUX firmware can be found on the NTI download webpage at http://www.networktechinc.com/download/d-srvsw-usbu-hd.html , To exit from the bootloader, press <x>.
  • Page 58: Safety

    This NTI product has been designed and fully tested with user safety of the utmost importance. As with all electronic devices, this NTI product should be handled and operated with care. In order to avoid possible injury and to reduce any risk of damage to this product, please read and follow each of these safety instructions.
  • Page 59: Rackmux-Kvm Drawer Standard Specifications

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP RACKMUX-KVM DRAWER STANDARD SPECIFICATIONS General Specs Case Material..........Electro-galvanized steel black powder coated Dimensions WxDxH (in.).......19 x 21.9 x 1.75 Supported Rack Depths………………………..Adjustable 22” – 39” Weight……………………………………………26 lbs. Input Power............AC 100-240V, 50 – 60 Hz Operating Temperature........0-40˚C...
  • Page 60: Touchpad

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP Touchpad Motion Detection Method .......capacitance sensing X/Y Position Sensing Resolution ....40 counts/mm X/Y Position Reporting........Relative (Similar to mouse) Tracking Speed..........Up to 1016 mm/sec Touch Force...........No Contact pressure required Lifetime (Plastic Overlay) .......Minimum 10,000,000 strokes...
  • Page 61: Troubleshooting For Kvm Drawer

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP TROUBLESHOOTING FOR KVM DRAWER Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this...
  • Page 62: Index

    NTI RACKMUX-V17-N-8USBHD-IP RACKMOUNT DRAWER WITH USB KVM SWITCH AND KVM ON IP INDEX A lternate command hot key, 36 numeric keypad, 19 OSD, 22 Apple Mouse, 40 OSD Controls, 13 autologin, 38 Autostatus, 44 Password and User Name, 7, 29...

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