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Troubleshooting
•
If you see a No signal message after turning on the projector, make sure
your video device or computer is properly connected.
•
If you see a blank screen, check the following:
•
Make sure the
power light on the projector is blue and not
flashing.
•
Press the
power button to wake the projector from standby or
sleep mode, if necessary.
•
Press one of the Source buttons on the remote control or the
Home and arrow buttons on the projector to switch to the correct
image source, if necessary.
•
If you see a blank screen when a computer is connected, check the
following:
•
On some Windows
®
laptops, you may need to hold down the Fn
key and press F7 or the function key that lets you display on an
external monitor. It may be labeled CRT/LCD or have an icon such
as
.
On Windows 7 or later, hold down the Windows key and press P at
the same time, then click Duplicate.
•
If you're using a Mac laptop, open System Preferences and
select Displays. Click the Arrangement tab and select the Mirror
Displays checkbox.
•
If the keystone correction feature doesn't correct the image, make sure
you first set the lens to the center-top position using the horizontal and
vertical lens shift dials.
•
If 3D images aren't displaying properly, check the following:
•
Press the Menu button on the projector or remote control, select
the Signal menu, then 3D Setup, then select 3D Display. Make
sure that the 3D option is selected. You may also need to set the
Diagonal Screen Size setting in the Signal menu. See the online
User's Guide for more information.
•
Make sure to wear the 3D glasses within 32 feet (10 m) of the
projector.
•
Check that your 3D glasses have not entered standby mode. Slide
the power switch on the 3D glasses into the Off position, then
back to the On position.
•
Check that your video device and media are both 3D-compatible.
Refer to the documentation that came with your video device for
more information.
•
If the projector does not respond to remote control commands, make
sure the batteries in the remote control are installed correctly. Replace
the batteries, if necessary.
Where to get help
Manual
For more information about using the projector, you can view or download
the online manual from the Epson website, as described below.
Internet support
Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada)
and search for your product to download software and utilities, view the
manual, get FAQs and troubleshooting advice, or contact Epson.
Telephone support services
To use the Epson PrivateLine
Support service, call (800) 637-7661. This service
®
is available for the duration of your warranty period. You may also speak with
a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
to 8
, Pacific Time, Monday through Friday, and
am
pm
7
to 4
, Pacific Time, Saturday. Days and hours of support are subject
am
pm
to change without notice. Toll or long distance charges may apply.
Registration
Register today to get product updates and exclusive offers. You can register
online at www.epson.com/webreg.
Optional accessories
For a list of optional accessories, see the online User's Guide.
You can purchase RF 3D glasses (part number V12H548006) or other
accessories from an Epson authorized reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales).
Notices
Bluetooth Safety and Specifications
Contains Bluetooth module model: DBUB-E207
This document provides safety instructions and describes the specifications. Read this
document carefully before use to ensure your safety and product performance. Data
transmission is always initiated by software, which is then passed down through the
MAC, through the digital and analog baseband, and finally to the RF chip. Several
special packets are initiated by the MAC. These are the only ways the digital baseband
portion will turn on the RF transmitter, which it then turns off at the end of the packet.
Therefore, the transmitter will be on only while one of the aforementioned packets is
being transmitted. In other words, this device automatically discontinues transmission in
case of either absence of information to transmit or operational failure.
This equipment is restricted to indoor operation only.
U.S.
Contains FCC ID: BKMAE-E207
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment. Properly shielded
and grounded cables and connectors must be used for connection to host computers
and / or peripherals in order to meet FCC emission limits.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines.
This equipment should be installed and operated keeping the radiator at least 7.8
inches (20 cm) or more away from person's body.
Canada
Contains IC: 1052D-E207
CAN ICES-3(B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSSs. Operation is subject to
the following two conditions: (1) This device may not cause interference; and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This
equipment should be installed and operated keeping the radiator at least 7.8 inches (20
cm) or more away from person's body.
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