Phonak Audéo V90-10 User Manual
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Phonak Audéo V90-10 User Manual

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February 7, 2025

Can I connect my Audeo V90 directly to my I phone?

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Summary of Contents for Phonak Audéo V90-10

  • Page 1 (V90/V70/V50/V30) User Guide...

  • Page 2: Table Of Contents

    Contents Your hearing aid Your hearing aid details Welcome Quick guide Parts of the hearing aid Using the hearing aid Left & right hearing aid markings On/Off Batteries Putting on the hearing aid Removing the hearing aid 10. Push button 11.

  • Page 3: Your Hearing Aid Details

    1. Your hearing aid details If no box is checked and you do not know the model of your hearing aid, please ask your hearing care professional. Model Battery type Audéo V-10 Audéo V-312 Audéo V-312T Audéo V-13 Your hearing care professional:...

  • Page 4: Welcome

    2. Welcome Your new hearing aid was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market. Please read these user instructions thoroughly in order to benefit from all the possibilities your new hearing aid has to offer.
  • Page 5 This user guide is valid for: Wireless models CE mark applied Phonak Audéo V90-10 2014 Phonak Audéo V90-312 2014 Phonak Audéo V90-312T 2014 Phonak Audéo V90-13 2014 Phonak Audéo V70-10 2014 Phonak Audéo V70-312 2014 Phonak Audéo V70-312T 2014 Phonak Audéo V70-13 2014 Phonak Audéo V50-10...

  • Page 6: Quick Guide

    3. Quick guide Left & right hearing aid markings Blue marking for left hearing aid. Red marking for right hearing aid. Audéo V-10, V-312, Audéo V-13 V-312T Changing batteries Remove the Open the Place battery in sticker from the battery door. the battery door new battery.

  • Page 7: Push Button

    On/Off Push button The push button on your hearing aid can have various functions. The function for your hearing aid is indicated in your individual instructions. Volume control To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards.

  • Page 8: Parts Of The Hearing Aid

    4. Parts of the hearing aid The pictures below show the models described in this user guide. You can identify your personal model by: • Checking “Your hearing aid details” in chapter 1. • Or comparing your hearing aid with the models shown below.
  • Page 9 Push button Tube Anchor (optional) Battery door Speaker (without earpiece attached) Push button Tube Volume control Anchor (optional) Battery door Speaker (without earpiece attached)

  • Page 10: Left & Right Hearing Aid Markings

    5. Left & right hearing aid markings Open the battery door. To do this, pull down on the ridge at the bottom of the hearing aid. There is a red or blue marking inside the battery door. This will tell you if it is a left or a right hearing aid. Blue marking for left hearing aid.

  • Page 11: On/Off

    6. On/Off The battery door is also the on/off switch. Closed battery door = hearing aid is on Open battery door = hearing aid is off When you switch on the hearing aid you may hear a start-up melody.

  • Page 12: Batteries

    7. Batteries Remove the Open the Place battery in sticker from the battery door. the battery door new battery. with the “+” symbol facing upwards. If it is difficult to close the battery door: Check the battery is inserted correctly and the “+” symbol is facing upwards.
  • Page 13 • Checking the marking on the inner side of the battery door. • Or checking the following table. Model Zinc air Color ANSI battery marking on code code size package Phonak Audéo V-312, V-312T brown PR41 7002ZD V-10 yellow PR70 7005ZD V-13 orange PR48 7000ZD Please ensure you use the correct type of battery in your hearing aids (zinc-air).

  • Page 14: Putting On The Hearing Aid

    8. Putting on the hearing aid Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.

  • Page 15: Removing The Hearing Aid

    9. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind the ear. In very rare cases, your earpiece can remain in your ear canal when removing the hearing aid from the ear.

  • Page 16: Push Button

    10. Push button The push button on your hearing aid can have various functions or is not active. This depends on the programming of the hearing aid, which is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for this printout.

  • Page 17: Volume Control

    11. Volume control To increase the volume, press the volume control upwards. To decrease the volume, press the volume control downwards. The volume control can be disabled by the hearing care professional.

  • Page 18: Care And Maintenance

    12. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline. Further information regarding product safety, see chapter 18.2. General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 19 • The battery door is fully closed. Ensure that no foreign object such as hair is caught in the battery door when it is closed. • After exposure to water, sweat or dust, the hearing aid is cleaned and dried. •...
  • Page 20 Daily Inspect the earpiece for earwax and moisture deposits. Clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying capsules.

  • Page 21: Wireless Accessories

    Phonak DECT phone Phonak TVLink connected to TV * The Phonak ComPilot with neckloop or ComPilot Air with clip to attach to clothing. They also have basic remote control functionalities. For advanced control they can be used with the Phonak RemoteControl App.

  • Page 22: Service And Warranty

    International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.

  • Page 23: Warranty Limitation

    Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 24: Compliance Information

    Terminal Equipment Directive 1999/5/EC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide locations). Australia: Supplier Code Number...
  • Page 25 The wireless models listed in chapter 2 are certified under: Phonak Audéo V-10 FCC ID: KWC-WHSRIC1 IC: 2262A-WHSRIC1 Canada Phonak Audéo V-312 FCC ID: KWC-WHSRIC2 IC: 2262A-WHSRIC2 Canada Phonak Audéo V-312T FCC ID: KWC-WHSRIC3 IC: 2262A-WHSRIC3 Canada Phonak Audéo V-13...
  • Page 26 Notice 2: Changes or modifications made to this device not expressly approved by Phonak may void the FCC authorization to operate this device. Notice 3: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and ICES-003 of Industry Canada.
  • Page 27 no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 28: Information And Description Of Symbols

    16. Information and description of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC as well as the R&TTE Directive 1999/5/EC on radio and telecommunications equipment.
  • Page 29 EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 30 Temperature during transportation and storage: –20° to +60° Celsius (–4° to +140° Fahrenheit). Humidity during transportation: Up to 90% (non condensing). Humidity during storage: 0% to 70%, if not in use. See instruction in chapter 18.2 regarding drying the hearing aid after use.

  • Page 32: Troubleshooting

    17. Troubleshooting Problem Causes Hearing aid not functioning Flat battery Blocked speaker/earpiece Battery not inserted correctly Hearing aid switched off Hearing aid whistles Hearing aid not inserted correctly Cerumen in ear canal Hearing aid not loud enough Volume too loud or distorted Low battery Speaker/earpiece blocked...
  • Page 33 What to do Change battery (chapter 3 + 7) Clean speaker opening/earpiece Insert battery correctly (chapter 3 + 7) Switch hearing aid on by completely closing the battery door (chapter 6) Insert hearing aid correctly (chapter 8) Contact your ENT/GP or hearing care professional Decrease volume (chapter 10 + 11) Change battery (chapter 3 + 7) Clean speaker opening/earpiece...

  • Page 34: Important Safety Information

    18. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.

  • Page 35: Hazard Warnings

    Phonak are compensate for impaired not permitted. Such hearing. The hearing aids changes may damage your (specially programmed for ear or the hearing aid.
  • Page 36 If you feel pain in or Hearing programs in the behind your ear, if it is directional microphone inflamed or if skin mode reduce background irritation and accelerated noises. Please be aware accumulations of earwax that warning signals or occur, please check with noises coming from your hearing care behind, e.
  • Page 37 IECXXXXX standards. Only • Keep magnets (i.e. battery handling tool, EasyPhone use accessories approved by Phonak AG, to avoid any magnet, etc.) at least electrical shock. 15 cm (6 inches) away from the active implant. The following is only •...

  • Page 38: Information On Product Safety

    Never immerse a window or in the car). your hearing aid in water! Never use a microwave or Phonak hearing aids are not other heating devices to specifically designed for dry your hearing aid. Ask extended periods of water...
  • Page 39 hearing aid after use. Store The batteries used in these the hearing aid in a safe, hearing aids should not dry and clean place. exceed 1.5 Volts. Please do not use silver-zinc or Li-ion Do not drop your hearing (lithium-ion) rechargeable aid! Dropping onto a hard batteries as these may surface can damage your...
  • Page 40 Special medical or dental Do not use your hearing examination including aid in areas where radiation described below, electronic equipment may adversely affect the is prohibited. correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: •...

  • Page 41: Important Information: Cell Phones

    19. Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the...
  • Page 42 Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.

  • Page 43: Us Market Only, Complies With Fda Regulations

    20. For the US market only, complies with the FDA regulations Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the...
  • Page 44 (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. (viii) Pain or discomfort in the ear. Special care should be exercised in selecting and fitting a hearing aid whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining...
  • Page 45 medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid.
  • Page 46 Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.

  • Page 47: Important Notice For Prospective Noise Generator Users

    21. Important notice for Prospective Noise Generator users The Tinnitus Balance noise generator is a broadband sound Generator which may have been enabled in your hearing aid. It provides a means of sound enrichment that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus.
  • Page 48 Should you develop any side effects whilst using the noise generator such as headaches, nausea, dizziness or heart palpitations or experience a decrease in auditory function, you should discontinue use and seek a medical evaluation. According to OSHA (Occupational Safety & Health Administration, U.S.
  • Page 50 Notes...
  • Page 52 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com Your hearing care professional:...

This manual is also suitable for:

Audéo v90-312tAudéo v90-312Audéo v70-10Audéo v70-312Audéo v70-312tAudéo v70-13 ... Show all

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