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Maintenance
9.7 Fault rectification
9.6
Deleting the data of the connectivity module
Carefully delete all data on the data storage medium before you return your IPC for repair or you
dispose of it. Use the script provided to delete any data on the data storage medium.
Prerequisites
● A Remote Desktop connection has been established from the local service PC to the IPC.
● You have administrator rights
Deleting system-related data using a script
1. Create a backup copy of the data storage medium for the IPC.
2. Activate the service mode (Page 41).
3. On the IPC desktop, open folder "Troubleshooting".
4. Select script "21_wipe_all_dsc_data_secure".
5. In the shortcut menu, execute command "Run as administrator".
The operation may take several minutes.
Result
System-related data is reliably deleted according to the NCSC-TG-025 standard of the National
Computer Security Center.
See also
Documentation of the components (Page 15)
9.7
Fault rectification
Troubleshooting information is provided in the documentation (Page 15) for the particular
component.
9.7.1
Restart service "Drive System Connect"
Service "Drive System Connect" must be restarted after replacing parameter lists and alarm
lists on the converter Control Unit. Further, we recommend that the service is restarted when
you encounter connection problems with the Control Unit.
Procedure
1. Open application "Drive System Connect Diagnose".
2. Select menu command "Tools > Start / Stop service".
44
SINAMICS CONNECT 500
Operating Instructions, 10/2019
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