For Inquiries, Call; Customer Center - AU AQUOS sense3 plus SHV46 Basic Manual

For inquiries, call:

Customer Center

For general information
Business hours: 9:00 to 20:00 (7 days a week)
From au mobile phones:
157
area code not required
In case above numbers are not available, call toll-free:
0120-977-033
0120-977-699
In case of theft, loss, or malfunction
Business hours: 24 hours (7 days a week)
From au mobile phones:
113
area code not required
In case above numbers are not available, call toll-free:
0120-925-314
Repair and Delivery Support Center
For theft, loss, or malfunction
Business hours: 9:00 to 20:00 (7 days a week)
From au mobile phones / non-au mobile phones / general subscriber phones:
0120-925-919
(toll free)
From non-au mobile phones / general subscriber phones:
(except Okinawa)
(Okinawa)
From non-au mobile phones / general subscriber phones:
Cell phone and PHS operators collect and recycle unused
telephones, batteries and battery chargers at stores bearing
the logo regardless of brand and manufacturer to protect
the environment and reuse valuable resources.
0077-7-111
(toll free)
0077-7-113
(toll free)