AU AQUOS SHV31 Basic Manual

Basic Manual
• The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
• For exemptions, refer to "Notes on Usage" available on the au homepage.
For inquiries, call:
Customer Service Center
For general information, charges, and operation assistance
Business hours: 9:00 to 20:00 (7 days a week)
From fixed-line phones:
Pressing "zero" will connect you to an operator, after calling
"157" on your au cellphone.
For service cancelation procedure in case of loss or theft
Business hours: 24 hours (7 days a week)
From fixed-line phones:
In case above numbers are not available, call toll-free:
0120-977-033
0120-977-699
Keitai Guarantee Service Center
For loss, theft or damage
Business hours: 9:00 to 21:00 (7 days a week)
From fixed-line phones/au cell phones:
0120-925-919
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
From au cell phones:
area code not required
From au cell phones:
area code not required
(except Okinawa)
(Okinawa)
(toll free)
January 2015, 1st Edition
Cell phone and PHS operators
collect and recycle unused
telephones, batteries and
battery chargers at stores
bearing the logo regardless
of brand and manufacturer to
protect the environment and
reuse valuable resources.
(toll free)
(toll free)