AU AQUOS sense3 plus SHV46 Basic Manual page 55

◎ Warranty covers only the SHV46. Included accessories and
complimentary samples are not covered by the free-of-charge repair
warranty.
For Pioneer-brand headphones (complimentary sample) warranty, see
the quick start guide included with the headphones, or an instruction
manual at the URL below.
(
h ttps://jp.pioneer-audiovisual.com/support/purpose/manual_catalog/
manualdl/product_select_n.php?p_nm=1595)
■ Performance Parts for Repair
The Company retains performance parts for repair of the SHV46 main unit and
its peripheral devices for 4 years after discontinuation of production.
"Performance parts for repair" refers to parts required for maintaining the
functions of the product.
■ Terms of services of the free-of-charge repair warranty
1. When applying for repairs, the serial number (IMEI number) is required. You
can check it on the main unit or sticker pasted on outer box.
2. If malfunctions occur even though you have properly operated following
notes on the instruction manual during the warranty period, you are not
charged a repair fee.
3. In the following cases, you are charged a repair fee even during the
warranty period. (Or repairs may not be possible.)
① When you have not properly operated following instruction manuals.
② When malfunctions or damages have caused by unwarranted repairs or
modifications.
③ When the product has been repaired at a location other than an
authorized repair location designated by the company.
④ When you have made mistaken operation while handling or malfunctions
or damages have caused by accidents. Also, the product has traces of
being dropped, water intrusion, humidity, etc.
⑤ When malfunctions or damages have arisen from earthquakes, storms,
floods or other natural disasters, as well as fires, salt damages, abnormal
voltage, etc.
4. Repairs may not be possible depending on the damage state.
(Japanese)
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