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Model Shaula-PJ1 RICOH PJ X5770/WX5770/WU5760/ X600/KW600/KU600/KU650 Machine Codes: Y0BG/Y0BH/Y0BJ/Y0BM/ Y0BN/Y0BP/Y236 Field Service Manual May, 2017...
Important Safety Notices Important Safety Notices Prevention of physical injury 1. Before disassembling or assembling parts of the main machine and peripherals, make sure that the power cord of the main machine is unplugged. 2. The wall outlet should be near the machine and easily accessible. 3.
Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Screw Shoulder screw Black screw (TCRU) Connector FFC (Flat Film Connector) Harness clamp Clip E-ring C-ring Timing belt Spring Trademarks •...
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• Other product and company names mentioned in this manual may be the trademarks or registered trademarks of their respective holders.
TABLE OF CONTENTS Important Safety Notices........................... 1 Important Safety Notices..........................1 Prevention of physical injury......................... 1 Health safety conditions........................1 Observance of electrical safety standards..................1 Safety and Ecological Notes for Disposal....................1 Symbols, Abbreviations and Trademarks......................2 Trademarks..............................2 1. Introduction Overview/Specifications...........................9 Before Handling the Unit..........................
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Front Cover (Including IR Sensor and IR Sensor Cover)................32 IR Sensor and IR Sensor Cover......................34 Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board).........34 HDBaseT Board (Only for WUXGA model)..................36 Sub Board............................37 Connector List............................37 Shielding Bracket with Rear Cover and LVPS....................40 Right Fan ..............................
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Waveform Download and Fan Calibration....................74 PC Calibration..............................75 Calibration Procedure.........................75 Pattern Check............................76 Re-write Lamp Hours Usage ...........................78 Color Wheel Index............................81 Rod Adjustment..............................83 Test Inspection Procedure..........................84 Check Points..............................84 OSD Reset..............................84 Method 1............................. 84 Method 2............................. 85 5. Firmware Update System Firmware Update..........................87 Equipment Needed............................87 Preparation..............................87...
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Firmware Update Procedure........................105 Updating the Network Firmware.....................105 Version Check after Updating......................107...
1. Introduction Before Handling the Unit • About the handling of this machine, follow the contents with reference to Safety Information in the user manual. Installation The user must set this projector up. Refer to the user's manual if related action is needed. Precautions Please follow all warnings, precautions and maintenance as recommended in this manual.
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Before Handling the Unit • This product should be operated only from the type of power source which does not exceed the voltage range specified on the rating label and the power cord. • Do not use the polarized plug with an extension cord, receptacle, or other outlet unless the blades can be inserted completely with three wire grounding type to prevent blade exposure.
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The top and bottom surface of this product increase in temperature during normal use and may damage the other unit. • Do not use attachments not recommended by RICOH. Use of incompatible attachments could cause hazards or damage to the product.
Before Handling the Unit • This product incorporates glass components, including a lens and a lamp. Avoid any broken pieces of glass since they may cause injury. In the unlikely event that the lamp ruptures, thoroughly clean the area around the projector and discard any edible items placed in that area since they may be contaminated.
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1. Introduction • Use under the following conditions: • Extremely heat, cold or humidity. • Ensure that the ambient room temperature is within 0°C to 40°C • Relative humidity is 10% to 80% • In areas susceptible to excessive dust and dirt. •...
2. Replacement Special Tools Make sure that engineers are equipped with the following tools, which will be necessary in order to update the firmware, and to perform adjustments that are necessary after replacing the main board (page 34 "Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board)"). 1.
Replaceable Part Hierarchy Replaceable Part Hierarchy The flow chart below shows what parts must be removed to access each replaceable part in the projector. The parts on the first level (e.g., Lens cap) are accessible without removing any other parts. The more levels down that a part is, the more parts you need to remove in order to access it.
Part Replacement Part Replacement • This process is protective level II. Operators should wear electrostatic chains. Lens Cap Untie the string of the lens cap from the bottom cover. Filter Remove the filter [A] from the right cover.
2. Replacement Adjustable Feet (Front x1, Rear x2) Remove the 3 adjustable feet [A] from the bottom cover [B]. • The foot at the front [A] is thicker than the other feet. Lamp Cover, Lamp Module Loosen the 2 screws. ( ×2)
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Part Replacement Remove the lamp cover [A]. Remove the protection sheet [A]. Disconnect the connector. ( ×1)
2. Replacement Loosen the screw. ( ×1) Lift up the lamp handle [A] and remove the lamp module [B]. Top Cover (Including Mini HDMI Cable and Keypad Rubber) Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove 5 screws from the bottom cover. ( ×5)
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Part Replacement Lift up the top cover [A].(hook x 10) Disconnect the connector to separate the top cover [A]. ( ×1)
2. Replacement Mini HDMI Cable Release the mini HDMI cable [A] from the cable guides on the top and bottom of the top cover. Pull out the mini HDMI Cable [A] from the top cover [B]. Keypad Rubber Place the top cover upside down, and remove the keypad rubber [A]. (hook x 2)
Part Replacement Left Fans (1 and 2) Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Disconnect the 2 connectors. ( ×2) Remove the left fans 1 [A] and 2 [B]. •...
2. Replacement Color Wheel Module (Including Photo Sensor and Color Wheel) Remove the lamp cover and lamp module. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Disconnect the connector and FFC. ( ×1,...
2. Replacement Color Wheel Remove the bracket [A]. ( ×2) Separate the color wheel [A] from the housing [B]. ( ×3) Front Cover (Including IR Sensor and IR Sensor Cover) Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove the top cover.
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Part Replacement Disconnect the connector. ( ×1) Remove the 2 screws. ( x 2)
2. Replacement Remove the front cover [A]. (hook x 4) IR Sensor and IR Sensor Cover Remove the IR sensor [A] (hook x2). Remove the IR sensor cover [A] (hook x2). Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board) Remove the lamp cover.
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Part Replacement Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Remove all screws and all connectors. ( x 6, ×9, Remove 4 screws (red circles) and 8 hex screws (yellow circles). ( x 4, hex screws x8)
2. Replacement Remove the main board [A]. ( HDBaseT Board (Only for WUXGA model) Place the main board upside down, and remove the HDBaseT board [A]. (hexagonal post x 2)
Part Replacement Sub Board Place the main board upside down, and remove the sub board [A]. ( x 2) Connector List Connectors on the top side...
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2. Replacement Connectors on the bottom side Refer to the table as below for details of each connector. Item Connector on Main Board Key Feature Figure Red/Black/Yellow wire, with green wire tube Right fan (3 pin) Red/White/Black/Green wire, with black USB cable wire tube (4 pin) Red/Black/Yellow wire, with silver wire tube...
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Part Replacement Item Connector on Main Board Key Feature Figure Interlock switch Red/Blue wire, black wire tube (2 pin) Color wheel LVPS cable Black wire tube (5 pin) Right speaker Red/Black wire, black wire tube (2 pin) Left speaker Red/Black wire, black wire tube (2 pin) Red/Black/Yellow wire, with green wire tube Left fan (3 pin)
2. Replacement • Each end connector of the harness linking the main board and PSU must be connected to the matching board. After disconnecting the harness, if you connect the main board to the PSU, the power will fail to turn on. Mark the connectors and boards as shown in the red frame so as to indicate the matching pairs of connectors and boards.
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Part Replacement Turn over the shielding bracket [A]. ( x 2 (red circles), hexagon postx2 (yellow circles), hook x3) Disconnect the 2 connectors on the LVPS [A] to remove the shielding bracket [B]. ( ×2)
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2. Replacement Separate the rear cover [A] from the shielding bracket [B]. • The rear panel is fixed to the bracket with adhesive at the areas shown by red squares (back of the HDMI 1/2 port). Separate the LVPS [A] from the shielding bracket [B].(...
Part Replacement Remove the 4 spacers (yellow circles) from the shielding bracket. (Plastic hex screw x4). Remove the cable [A] from the LVPS. ( Right Fan Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Remove the main board.
2. Replacement Remove the right fan [A]. • Hold the frame of the fan [A]. Holding the fan shaft [B] may break the fan. Speaker (Front) and Speaker Rubber Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Remove the main board.
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Part Replacement Release the grounding wire [A]. ( ×1) Remove the speaker (front) [A]. Remove the speaker rubber [A] from the speaker.
2. Replacement Speaker (Rear) and Speaker Rubber Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Remove the main board. (page 34 "Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board)") Remove the shielding bracket.
Part Replacement Remove the main board. (page 34 "Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board)") Remove the shielding bracket. (page 40 "Shielding Bracket with Rear Cover and LVPS") Remove the color wheel module. (page 30 "Color Wheel Module (Including Photo Sensor and Color Wheel)") Remove the 3 screws.
2. Replacement Remove the main board. (page 34 "Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board)") Remove the shielding bracket. (page 40 "Shielding Bracket with Rear Cover and LVPS") Remove the color wheel module. (page 30 "Color Wheel Module (Including Photo Sensor and Color Wheel)") Remove the lamp housing.
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Part Replacement Remove the color wheel module. (page 30 "Color Wheel Module (Including Photo Sensor and Color Wheel)") Remove the main board. (page 34 "Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board)") Remove the shielding bracket. (page 40 "Shielding Bracket with Rear Cover and LVPS") Remove the 4 screws.
Part Replacement Remove the lens shift dial [A] and bracket [B]. ( ×2) Remove the lens [A]. ( ×3) Blower Unit (Including Thermistor and Interlock Switch) Remove the lamp cover and lamp module. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Remove the main board.
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2. Replacement Disconnect the 2 connectors on the PSU and release the ground wire.( Remove the blower unit [A]. (...
Part Replacement Thermistor and Interlock Switch Remove the thermistor [A]. ( ×1) Remove the interlock switch [A] from the duct [B]. Remove the lamp cover. (page 24 "Lamp Cover, Lamp Module") Remove the top cover. (page 26 "Top Cover (Including Mini HDMI Cable and Keypad Rubber)") Remove the main board.
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2. Replacement Disconnect the 3 connectors on the PSU.( Remove the PSU [A]. ( ×5) Remove the cables [A] (to the main board) and [B] (to the LVPS) from the PSU. ( ×2)
Part Replacement • Each end connector of the harness linking the main board and PSU, or LVPS and PSU, must be connected to the matching board. After disconnecting the harness, if you connect the main board or LVPS to the PSU, the power will fail to turn on. Mark the connectors and boards as shown in the red frame so as to indicate the matching pairs of connectors and boards.
2. Replacement Item Destination The connector feature Figure Black/White wire, white connector and To power connector black wire tube (2-pin) Black/White wire, white connector and To thermistor Black/Silver wire tube (2-pin) To safety interlock switch Red/Blue wire, white connector and black (on the blower duct) wire tube (2-pin) To main board...
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Part Replacement Remove the cushion [A], which is fixed with adhesive at the bottom. Remove the 6 screws. (...
2. Replacement Slightly lift up the insulating plate [A], and remove the AC inlet [B] and bracket [C]. Bottom Shielding Plate Remove the lens cap. (page 23 "Lens Cap") Remove the lamp cover and lamp module. (page 24 "Lamp Cover, Lamp Module") Remove the top cover.
Part Replacement Peel off the aluminum tape [A] as much as needed. Separate the bottom shielding plate [A] from the bottom cover [B]. Bottom Cover Remove the lens cap. (page 23 "Lens Cap") Remove the filter. (page 23 "Filter") Remove the adjustable hoot. (page 24 "Adjustable Feet (Front x1, Rear x2)") Remove the lamp cover and lamp module.
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2. Replacement Remove the front cover. (page 32 "Front Cover (Including IR Sensor and IR Sensor Cover)") Remove the main board. (page 34 "Main Board (Including HDBaseT Board (WUXGA model only) and Sub Board)") Remove the shielding bracket. (page 40 "Shielding Bracket with Rear Cover and LVPS") Remove the rear speaker.
3. Troubleshooting LED Display LED status and meanings Power LED Lamp LED Temp LED Message Blue Standby state Steady light (Input power cord) Power on Flashing (Warming up) (0.5 sec) Power on & lamp Steady light lighting Power off Flashing (Cooling down) (0.5 sec) Programming...
3. Troubleshooting Main Procedures Symptom Procedure • Ensure the power cord and AC power outlet are securely connected • Ensure all connectors are connected securely and correctly, and aren’t broken No power • Check LVPS • Check PSU • Check Main board •...
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Main Procedures Symptom Procedure • Ensure all connectors are connected securely and correctly, and aren’t broken • Check Lamp cover, Interlock switch • Check Lamp module • Check LVPS No light on • Check PSU • Check Main board • Check Color wheel •...
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3. Troubleshooting Symptom Procedure • Ensure the projection screen without dirt • Ensure the projection lens is clean Poor uniformity/ • Ensure the brightness is within spec Shadow • Check rod alignment (page 83 "Rod Adjustment") • Check Optical system unit •...
4. Adjustment Required Action after Replacing Parts After replacing parts, please execute the related items shown in the table below. Changed parts Software Action after Description Optical After Main Lamp Blower Color repair page system LVPS firmware board module wheel unit update Chapter 4.
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4. Adjustment Changed parts Software Action after Description Optical After Main Lamp Blower Color repair page system LVPS firmware board module wheel unit update Chapter 4. (page 84 OSD reset "OSD Reset") Chapter 5. Firmware (page 87 update "Firmware Update") This action is not always required.
Test Equipment and Conditions Test Equipment and Conditions Test Equipment Needed • PC support HDTV resolution & Independent graphic card • Blue- ray DVD player support “S-Video”, “3D source files”, ”HDMI” and “Video” • Illuminance meter • Video generator Recommended Test Condition •...
4. Adjustment Service Mode How to Enter the Service Mode Turn on the projector. Press the "Power [1]", "Left [2]", "Left [2]" and "Menu [3]" keys sequentially. The service menu appears.
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Service Mode Adjust the settings as needed. • You can use the remote controller to enter the service mode in the same way. • To exit from the service mode, press the "Power" key.
4. Adjustment Service Mode Settings • Here is a summary of common terms. Term What It Means Denotes "Design/Factory Use". Do not change this value. Service Menu Setting Item Description Read only Model Name Shows the name of the projector. Read only DDP ver.
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Service Mode Setting Item Description Analog Settings See the below table. Optical Settings See the below table. Other Settings See the below table. Read SNID Use this to adjust the R/G/B value to improve the image when Color Wheel Index the color reproduction is not correct.
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4. Adjustment Optical Settings Setting Item Description Waveform ID Read only Use this to adjust the R/G/B value to improve the Color Wheel Index image when the color reproduction is not correct. (page 81 "Color Wheel Index") Spoke On Test Pattern Waveform Index Sequence Group Gamma...
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Service Mode Setting Item Description Component Phase Boot/Init access time(ns) Read only Thermal Setting See the below table. EQ Setting See the below table. Dust Chamber Test Thermal Settings Setting Item Description System Fan Volt (1/10) Read only System Fan RPM Read only Factory Blower RPM Read only...
4. Adjustment Calibration Waveform Download and Fan Calibration After replacing LVPS, the main board, the blower fan, or updating the firmware, do the following steps. While pressing the "Power" key, plug in the power cord. When the "Power LED" flashes blue, release the "Power" key. When the "Power LED"...
Calibration PC Calibration After replacing the Main Board, PC Calibration should be done as well. • Test equipment: video generator • Test signal analog: 800 x 600@60Hz • Test Pattern:94% White (up)/6% Black (down) (See below.) Calibration Procedure Get into service mode. (page 68 "How to Enter the Service Mode") Choose "Analog Settings"...
4. Adjustment Select “Return to Service Menu” and press "Enter" to confirm the setting. • The calibration pattern should be in full screen. Pattern Check After finishing PC calibration, check the 64 gray RGBW pattern. • Test signal: 800 x 600 @60Hz •...
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Calibration • There should not be any lack of RGBW. The color should appear normal and sort in the right order. • Color levels should be sufficient and normal. (The unidentified color levels on both left and right sides should not be over 8 color levels.)
4. Adjustment Re-write Lamp Hours Usage After replacing the main board or optical system unit, you must rewrite the lamp hours. Write down the lamp hours before the replacement and put back the same value after replacing the board. Get into service mode. (page 68 "How to Enter the Service Mode") Select "Other Settings", and then press the "Enter"...
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Re-write Lamp Hours Usage Select “System Hours (total)”, then use the “Left” or “Right” keys to re-write the System Hours. • “Left” key = decrease lamp hours • “Right” key = increase lamp hours • By repeatedly pressing the "Enter" key, you can select the order of magnitude. Each press steps to the next order in the sequence "1"...
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4. Adjustment Select “Lamp Hours (full)”, then use the “Left” or “Right” keys to re-write the Lamp Hours. Select “Lamp Hours (eco)”, then use the “Left” or “Right” keys to re-write the Lamp Hours. Select “Return to Service Menu” and press "Enter" to confirm the setting.
Color Wheel Index Color Wheel Index After replacing the main board, optical system unit, or color wheel, "Color Wheel Index" should be done. Get into service mode. (page 68 "How to Enter the Service Mode") Select "Color Wheel Index", and then use the "Left" or "Right" keys to adjust the color balance of the projected image.
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4. Adjustment • This adjustment procedure can be executed as well in the following steps: Optical Settings > Color wheel Index...
Rod Adjustment Rod Adjustment If either of the defects ringed in red appears when projecting an image, perform the adjustment described below. Environment • The size of screen is 60. • This process should be done in a dark environment (under 2 lux). Procedure 1.
4. Adjustment Test Inspection Procedure Check Points Check item Check point Firmware version All firmware version must be the latest version TB implementation Related TB must be implemented Exterior The exterior must be undamaged. Missing logo, missing prints and blurred prints are Logo unacceptable Lamp cover...
Test Inspection Procedure Select "Setting" and then execute the "Reset" function. Select "OK" and press"Enter". Method 2 Get into service mode. (page 68 "How to Enter the Service Mode")
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4. Adjustment Select "Factory Reset", and then press the "Enter" key. Select "OK" and press "Enter" key.
5. Firmware Update System Firmware Update Equipment Needed Software • DLP Composer Lite • Firmware (*.img) • FlashDeviceParameters.txt • Download "DLP Composer Lite" and "FlashDeviceParameters.txt" from website before you start the update FW procedure. Hardware 1. Projector 2. Power cord 3.
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5. Firmware Update Execute “DLP Composer Lite v** Setup” Program. Click “Next”. Read the “License Agreement”, and then choose “I accept and agree to be bound by all the terms and conditions of this License Agreement” and click “Next”.
5. Firmware Update The program is executing “installing” status. Click “Finish”. Getting into Firmware Download Mode Set up the following procedure. While holding down the “Power” key, plug in the power cord. The status of the LEDs changes as follows: 1.
System Firmware Update After all LEDs light red, as shown in the photo below, release the “Power” key. USB Driver Update Procedure Execute “Install DLP Device Drivers” in the start menu. Select one of the following depending on the OS type, then click “install”. •...
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5. Firmware Update • For 64bit OS: Microsoft WinUSB Click “Next”.
System Firmware Update Click “Finish”. Connection to the PC Get into firmware download mode. (page 90 "Getting into Firmware Download Mode") Connect the Projector and PC with a mini USB cable. The Found New Hardware Wizard appears. Select "No, not this time", then click "Next".
5. Firmware Update Select "Install the software automatically (Recommended)”, then click "Next". Click "Finish". Firmware Update Procedure Updating the System Firmware Get into firmware download mode. (page 90 "Getting into Firmware Download Mode") Connect the Projector and PC with a mini USB cable. Execute the “DLP Composer Lite **”...
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System Firmware Update Select the file “FlashDeviceParameters.txt”. Put “FlashDeviceParameters.txt” file into the folder where you set up “DLP Composer Lite **”. Click “Edit” and “Preferences”.
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5. Firmware Update Click “Communications” and select “USB” then click “OK”. Choose “Flash Loader” and click “Browse”. Search the firmware file (*.img) and click “Open”. Select the item “Complete Image Download”. Select the item “Skip Boot Loader Area” and select “64KB”.
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System Firmware Update Click “Reset Bus” to erase the flash memory. If the firmware is ready, click “Start Download” to execute the firmware update. Click “Yes” to erase the flash memory. . It takes about several minutes, the firmware update process is finished, “Download completed” will appear on the screen.
5. Firmware Update Unplug the USB cable and power cord. Version Check after Updating Re-connect the power cord, and then restart the projector. Get into the Service Mode. (page 68 "How to Enter the Service Mode") Check the system firmware version.
MCU Firmware Update MCU Firmware Update After updating the system firmware, continue to update the MCU (micro controller) firmware by the following procedure. Equipment Needed Hardware 1. Projector with system firmware update 2. Power cord Firmware Update Procedure Updating the MCU Firmware Power off the projector and disconnect the power plug.
5. Firmware Update Wait until the status of each indicator is as shown below. Update of MCU firmware is completed and the unit is automatically in standby mode. • Power indicator: lights in red • Lamp indicator, Temp indicator: off Version Check after Updating Re-connect the power cord, and then restart the projector.
Network Firmware Update Network Firmware Update Equipment Needed Software • ***_Network firmware_***.bin (*.bin) • For updating Network firmware, use IE7.0 or a later version. Hardware 1. Projector 2. Power cord 3. LAN Cable 4. PC / Laptop Preparation Projector's IP Address Setting Unzip the LAN firmware update file.
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5. Firmware Update Plug the LAN cable into the projector. Connect the power cord and turn on the projector. Press the "Menu" key to get into the OSD menu. Use the down key to select "Setting". Select "Network", and then press the "Enter" key. Make sure that these items are set as shown below: •...
Network Firmware Update If you need to change these settings, refer to the user manual. PC Network Setting Double click “Local area connection”, then choose “Properties”.
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5. Firmware Update Select “Internet protocol (TCP/IP)”, and then click “Properties”. Modify the IP address to 192.168.0.101, and modify the subnet mask to 255.255.255.0. The subnet mask of the PC must be the same as the projector. • The HOST ID or IP address (192.168.0.XXX) of the PC must be different from the projector IP address written down earlier.
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Network Firmware Update Firmware Update Procedure Updating the Network Firmware Open the web browser and visit "http://192.168.0.100". The LAN control top page appears. Choose "Admin" on the left of the page [A], and enter the password in the "Password "field [B]. Logs into the LAN control page.
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5. Firmware Update Check the latest firmware version [A], and click "Update"[B] if it is newer than the currently installed one. Click "Browse". Select the network firmware file (*.bin) which you saved, and then click “Open”. Click “Update” to start updating. A progress bar appears while updating.
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Network Firmware Update The following appears when the firmware update procedure is complete. Version Check after Updating After finishing updating, click "ReLogin" to re-login to the LAN control page. The LAN control top page appears. • If “ReLogin” does not appear, or you cannot login after choosing "ReLogin", retry updating the LAN firmware.
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5. Firmware Update Choose "Admin" on the left of the page [A], and enter the password in the "Password "field [B]. Logs into the LAN control page. Choose "System States" on the left of the page [A] to check the LAN firmware version [B]. •...
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