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WARRANTY CONDITIONS
Hisense South Africa Warranty:
Major Household Appliances
Dear Customer,
Thank you for the purchase of a Hisense product.
The following conditions apply to the warranty on your Hisense product, which replaces any
other conditions printed or published elsewhere.
Please read through the conditions carefully and make sure you understand them.
If you have any questions regarding the warranty, please make contact with us on
0860 447 3673 or send us an e- mail on service@hisense.co.za.
Major Household Appliances include products such as Tv, Fridge and Freezers, Washing
Machines, Built in and freestanding ovens, hobs and stoves (excl. mini ovens) etc.
FAILURE TO USE A CERTIFIED ELECTRICIAN, CERTIFIED GAS INSTALLER OR
HISENSE AUTHORISED SERVICE AGENT OR GENUINE PARTS FOR
INSTALLATION OR SERVICE VOIDS THE GUARANTEE
Conditions of your Warranty:
From January 2014, Hisense warrants the product against faulty manufacture and / or
defective material and the working of your product for 36 months (3 years) from the date of
purchase, provided it is used for its intention and for domestic use only. A further 12 months
warranty can be obtained (4th year warranty) if the consumer has registered their warranty
successfully with Hisense South Africa within the first 6 months of date of purchase.
Please visit us on www.hisense.co.za for product registration or SMS the word HICARE to
48868 and you will receive a link to our mobi site with easy to follow instructions to complete
registration.
Bar fridges, mini ovens, free standing stoves, extractors ,sound bars and microwaves carry a
2-year warranty — please refer to our latest Small Appliances warranty conditions.
Units that are supplied through rental channels carry a 2-year warranty only, please consult
with these channels or Hisense South Africa regarding the warranty period and conditions.
The warranty does not apply to Hisense air conditioners, please contact our agents / original
retaileror distributor for warranty conditions for air conditioners.
NOTE: The 4-year warranty does not apply to all dealers, please refer back to the dealer or
distributor where the unit was purchased from for the correct warranty period and conditions
or contact Hisense South Africa.
For warranty conditions, period and queries in any other country, outside South Africa, please
consult the in country local Distributor.
1. For product purchased before January 2014, we warrant the working of the unit for a
minimum of 12 months (1 year), but may vary from retailer to retailer. Please consult with
the original dealer the unit was purchased from to confirm the warranty period or contact us
if you unsure regarding your warranty on service@hisense.co.za.
2. Hisense bar fridges, microwaves, extractors and mini-ovens, are not repaired. Kindly return
13
Augustus 2017
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