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The information in this document is subject to change without notice. All contents in this document, including statements, information, and recommendations, are believed to be accurate, but they are presented without warranty of any kind, express or implied. H3C shall not be liable for technical or editorial errors or omissions contained herein.
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Preface This document describes the installation procedure for H3C MSR810 routers, covering the procedures for preparing for installation, installing the router, and troubleshooting. This preface includes the following topics about the documentation: • Audience. • Conventions. • Documentation feedback. Audience This documentation is intended for: •...
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Symbols Convention Description An alert that calls attention to important information that if not understood or followed WARNING! can result in personal injury. An alert that calls attention to important information that if not understood or followed CAUTION: can result in data loss, data corruption, or damage to hardware or software. An alert that calls attention to essential information.
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Documentation feedback You can e-mail your comments about product documentation to info@h3c.com. We appreciate your comments.
Preparing for installation This document is applicable to the router models in Table1-1. Table1-1 H3C MSR810 router series models Model (marked on the front panel) Product code RT-MSR810-W RT-MSR810-W-DB H3C MSR810 RT-MSR810-LM RT-MSR810-W-LM RT-MSR810 RT-MSR810-10-PoE-Plus RT-MSR810-LM-HK RT-MSR810-LM-CNDE-SJK RT-MSR810-W-LM-HK RT-MSR810-LM-GL H3C MSR810 Series...
Safety symbols When reading this document, note the following symbols: WARNING means an alert that calls attention to important information that if not understood or followed can result in personal injury. CAUTION means an alert that calls attention to important information that if not understood or followed can result in data loss, data corruption, or damage to hardware or software.
Examining the installation site The router can only be used indoors. To ensure correct operation and a long lifespan for your router, the installation site must meet the requirements in this section. Temperature and humidity Maintain the temperature and humidity in the equipment room as described in Table1-2. •...
Table1-3 Router requirement for cleanliness Substance Particle diameter Concentration limit ≥ 0.5 µm ≤ 1.8 × 10 Dust particles particles/m Corrosive gas limit Corrosive gases can accelerate corrosion and aging of metal components. Make sure the corrosive gases do not exceed the concentration limits as shown in Table1-4. Table1-4 Corrosive gas concentration limits Average concentration (mg/m Maximum concentration (mg/m...
• Use electromagnetic shielding, for example, shielded interface cables, when necessary. Lightning protection To protect the router from lightning, follow these guidelines: • Make sure the router is reliably grounded by using a grounding cable. • Make sure the power receptacle is reliably grounded. •...
Installation accessories (RT-MSR810-LME/RT-MSR810- LMS/RT-MSR810-LMS-EA/RT-MSR810-LUS) Figure1-3 Installation accessories RT-MSR810-LME MSR810-LME [LMS] Rubber feet Ring terminal [LMS] [LUS] data [LUS] power adapter cable Stick 4G antenna (shipped with the RT- MSR810-LMS-EA/RT- MSR810-LME and 4G-LTE magnetic mount 4G antenna extension optional for other models) antenna (optional) cable (optional) The RT-MSR810-LMS and RT-MSR810-LUS routers are not shipped with 4G antennas.
Figure1-5 Installation tools and equipment Pre-installation checklist Item Requirements Result • There is a minimum clearance of 100 mm (3.94 in) around the air inlet and outlet vents. Ventilation • An adequate ventilation system is available at the installation site. •...
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Item Requirements Result RT-MSR810-LM-HK RT-MSR810-W-LM-HK RT-MSR810-LME RT-MSR810-LMS RT-MSR810-LMS-EA RT-MSR810-LUS RT-MSR810-LM-GL RT-MSR810-W-LM-GL RT-MSR810-CNDE-SJK • 5% to 95% (noncondensing): RT-MSR810-10-PoE- Plus Dust concentration ≤ 1.8 × 10 Cleanliness particles/m • The router and floor are reliably grounded. •...
• Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.
Figure2-1 Installation flowchart Start Determine the installation position Mount the router on a Mount the router on a Mount the router in a rack workbench wall Connect the grounding cable Install antennas Connect interface cables Connect the router to a configuration terminal Connect the power adapter or power cord...
Figure2-2 Mounting the router on a workbench Mounting the router on a wall Only the following routers support wall mounting: • RT-MSR810 • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-DB • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL •...
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Table2-1 Wall mounting hole spacing Spacing Device models RT-MSR810, RT-MSR810-LM, RT-MSR810-LM-CNDE-SJK, RT- MSR810-W-DB, RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-LM- 160 mm (6.30 in) HK, RT-MSR810-W-LM-HK, RT-MSR810-LM-GL, RT-MSR810-W-LM- GL, RT-MSR810-CNDE-SJK RT-MSR810-SI, RT-MSR810-EI, RT-MSR810-LM-SI, RT-MSR810-LM- 152 mm (5.98 in) EA, RT-MSR810-LM-EI Drill holes with a minimum depth of 22 mm (0.87 in) in the marked locations. Hammer an anchor into each hole until the anchor is flush with the wall.
Installing the router in a rack CAUTION: The mounting brackets can support only the weight of the router. Do not place objects on the router. Mounting brackets and screws are provided with the RT-MSR810-10-PoE-Plus and are optional for the other models. The RT-MSR810-LME, RT-MSR810-LMS, RT-MSR810-LMS-EA, and RT-MSR810-LUS routers do not support rack mounting.
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Figure2-5 Installing cage nuts Attach mounting brackets to both sides of the router, as shown in Figure2-6. Figure2-6 Attaching mounting brackets to the router Use M6 screws to attach the mounting brackets on the router to the front rack posts, as shown in Figure2-7.
Figure2-7 Securing the router to the rack Grounding the router CAUTION: • Correctly connecting the grounding cable is crucial to lightning protection and EMI protection. When you install and use the router, first ground the router reliably. • Ensure a minimum resistance of 5 ohms between the router and the ground. A grounding cable is provided with the RT-MSR810-SI, RT-MSR810-EI, RT-MSR810-LM-SI, RT- MSR810-LM-EA, or RT-MSR810-LM-EI router.
Figure2-8 Attaching the grounding cable to the ring terminal Grounding cable Ring terminal Insulation covering 5 mm (0.20 in) Grounding the router with a grounding strip Remove the grounding screw from the grounding hole in the chassis. Use the grounding screw to attach the ring terminal of the grounding cable to the grounding hole.
Grounding the router with a grounding conductor buried in the earth ground If the installation site does not have any grounding strips, but earth ground is available, hammer a 0.5 m (1.64 ft) or longer angle iron or steel tube into the earth ground to serve as a grounding conductor.
For more information about the sim switch-to command, see Layer 2—WAN Access Command Reference in H3C MSR810[830][[2600][3600] Comware 7 Command References. The SIM card slots on the RT-MSR810-LME and RT-MSR810-LMS routers support 2G/3G/4G network mode provided by all carriers.
• RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL • RT-MSR810-CNDE-SJK To install a Micro SD card: Use a PH2 screwdriver to remove the M3 × 4 mm (0.16 in) countersunk screw on the Micro SD card slot cover and then take off the cover. Insert the Micro SD card into the Micro SD card slot along the guide rails.
Figure2-15 Connecting a 4G antenna extension cable Installing a WLAN antenna Only the following routers support WLAN antennas: • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-W-DB • RT-MSR810-W-LM-HK • RT-MSR810-W-LM-GL You can install two WLAN antennas for the RT-MSR810-W, RT-MSR810-W-LM, RT-MSR810-W- LM-HK, and RT-MSR810-W-LM-GL routers and four WLAN antennas for the RT-MSR810-W-DB router.
Figure2-16 Installing WLAN antennas Installing a GPS antenna Only the routers support a GPS antenna: • RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL To install a GPS antenna: Attach the male connector of the GPS antenna to the GPS antenna port on the router. Do not use excessive force to avoid antenna damage.
Connect one end of the cable to an Ethernet port on the router. Connect the other end of the cable to the Ethernet port on a terminal. Examine the port LEDs on the router. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.
Connect one end of the cable to an Ethernet port on the router. Connect the other end of the cable to the Ethernet port on a host. Examine the port LEDs on the router. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications.
Connecting the console cable and setting terminal parameters Connecting the console cable CAUTION: The serial ports on PCs do not support hot swapping. To connect a PC to an operating router, first connect the PC end. To disconnect a PC from an operating router, first disconnect the router end. To connect the console cable: Select a configuration terminal, which can be an ASCII terminal with an RS-232 serial port or a PC.
• RT-MSR810-LM • RT-MSR810-LM-CNDE-SJK • RT-MSR810-W-DB • RT-MSR810-W • RT-MSR810-W-LM • RT-MSR810-LM-HK • RT-MSR810-W-LM-HK • RT-MSR810-LM-GL • RT-MSR810-W-LM-GL • RT-MSR810-LME • RT-MSR810-LMS • RT-MSR810-LMS-EA • RT-MSR810-LUS • RT-MSR810-CNDE-SJK • RT-MSR810-SI • RT-MSR810-EI • RT-MSR810-LM-SI • RT-MSR810-LM-EA • RT-MSR810-LM-EI The RT-MSR810-10-PoE-Plus router uses a power cord for power input. Connecting the power adapter CAUTION: To avoid power adapter damage, use the power adapter provided with the router.
Figure2-21 Connecting the power adapter (RT-MSR810/MSR810-LM/RT-MSR810-LM- CNDE-SJK/RT-MSR810-W-DB/RT-MSR810-W/RT-MSR810-W-LM/RT-MSR810-LM-HK/RT- MSR810-W-LM-HK/RT-MSR810-LM-GL/RT-MSR810-W-LM-GL/RT-MSR810-CNDE- SJK/RT-MSR810-SI/RT-MSR810-EI/RT-MSR810-LM-SI/RT-MSR810-LM-EA/RT-MSR810- LM-EI) Figure2-22 Connecting the power adapter (RT-MSR810-LME/RT-MSR810-LMS/RT- MSR810-LMS-EA/RT-MSR810-LUS) Connecting the power cord Make sure the router is reliably grounded. Connect the power cord to the AC receptacle. Insert the AC output plug of the power cord to the power adapter receptacle on the router. 2-20...
During the booting process, verify the following items: The LEDs on the front panel indicate normal operation. For more information about the LEDs, see H3C MSR810 Routers Hardware Information and Specifications. The configuration terminal displays information correctly. The router first initializes its memory at startup and then runs BootWare.
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H3C MSR810 BootWare, Version 1.03 **************************************************************************** Copyright (c) 2004-2018 New H3C Technologies Co., Ltd. Compiled Date : Mar 20 2018 CPU ID : 0xa CPU L1 Cache : 32KB CPU L2 Cache : 256KB Memory Type : DDR3 SDRAM Memory Size...
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Press ENTER to get started. Press Enter. The router is ready to configure when you see the following prompt: <Sysname> Configure basic settings for the router. For information about configuring basic setting for the router, see the configuration guides and command references for the router.
• Keep the tamper-proof seal on a mounting screw on the chassis cover intact, and if you want to open the chassis, contact H3C for permission. Otherwise, H3C shall not be liable for any consequence.
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Parity—None. Stop bits—1. Flow control—None. If the issue persists, contact H3C Support. No response from the serial port Symptom The serial port on the router does not respond Solution To resolve the issue: Verify that the serial cable is in good condition and the serial port settings are correct.
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Restoring the factory settings Scenario 1 Symptom When you replace the router, the router password is lost. As a result, you cannot log in to the router and do not know the router configuration. Solution Because the router is replaced, you do not need to save the configuration of the router. In this case, you can press the RESET button for more than 4 seconds to reboot the router and restore the factory settings.