Appendix 14: Diagnostics Tools For Ip - TANDBERG 770 MXP User Manual

Appendix 14: Diagnostics Tools for
IP
Diagnostic Tools for IP
To use these tools, will require using a PC and setting up a telnet session towards the system.
Q.931
To show Q.931 trace during a call you need to issue the command 'syslog on'. One can get
traces for RAS, Q.931 and H.245 with this command. It is a complex trace and requires an
extensive knowledge in H.323 signaling to be understood.
Ping
Ping is used to see if the system is able to reach a specific IP-address, using a mechanism in IP
called ICMP. If the system is unable to register to its gatekeeper, or if it is unable to dial a specific
endpoint, one can use ping to see if there is at least an IP-route to the gatekeeper or to the
endpoint. In case you have problems, one would first ping the default gateway, then the
gatekeeper, and then the other endpoint.
Traceroute
Traceroute does exactly that; it traces the route an IP-packet takes to reach its destination and
displays all router hops. Traceroute is very useful for seeing exactly where there is a routing-
problem in the IP-network, and for checking where transport-delay is introduced.
Layer 4 Ports used in H.323 calls
The layer 4 ports used by the system in a H.323 call can be defined as follows:
Dynamic: The ports are allocated at random from 2048 to 65535.
Static: Will use the predefined layer 4 ports listed in the tables below.
Function
Gatekeeper Discovery (RAS)
Q.931 Call Setup
H.245
Video
Audio
Data/FECC
Point-to-point + Duo Video
Port
1719
1720
Range 5555-5574
Range 2326-2341
Range 2326-2341
Range 2326-2341
Appendices
Type
UDP
TCP
TCP
UDP
UDP
UDP
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