The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
Waste handling There is no need to send any products or material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on local waste handling and recycling of electronic products.
D1335704_T3000_MXP_User_Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
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User Manual ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord. Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty.
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Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...
1 Introduction The TANDBERG 3000 MXP provides high-end performance features, large monitors and precision audio. This creates a collaborative meeting environment for medium to large-sized meeting rooms. Audio Quality High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality audio.
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Transcoding which supports different call rates for all sites in a MultiSite. The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN connection). Presentations The Natural Presenter Package* (NPP) makes it possible to run presentations and comprises: ...
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The remote control has a simplified look and feel, auto system wake-up and large, easy-to-read keys. Interoperability The TANDBERG 3000 MXP is worldwide compatible with other standards-based videoconferencing systems. * - optional feature. To check which options are installed, select Control Panel - System Information in the menu.
You can also connect a second monitor for displaying self-view, still images and Duo Video. Note that the TANDBERG 3000 MXP is shipped with different monitors depending on product variants and which country the system is shipped to. Hence, the pictures/drawings used in this manual might differ from the actual monitor model shipped with the system.
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Introduction Remote Control The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), wake up the system by picking up the remote control. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control.
D1335704_T3000_MXP_User_Manual 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. The Administrator Settings are accessible from the Main Menu by selecting Control Panel and Administrator Settings.
2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.
Installation 2.1 Unpacking and Mounting Unpacking To avoid damage to the unit during transportation the system is delivered as separate components: Cabinet Top plate (when using two monitors) High quality monitor (one or two, depending on configuration). XGA monitors are optional.
Installation 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to the monitor manual). If using S-video from the system, remember to select S-Video input to avoid a black and white picture. Select Audio/Video input on monitor Selection of Audio/Video input used is generally performed by pressing the 0/AV button on the TV remote control several times.
D1335704_T3000_MXP_User_Manual 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu.
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6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.
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D1335704_T3000_MXP_User_Manual 5. Data Port Please refer to Data Port for details 6. Save changes Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK.
3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.
D1335704_T3000_MXP_User_Manual 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (main camera is system default). The ISDN/IP numbers and the system name are displayed in the upper right corner.
General Use 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.
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D1335704_T3000_MXP_User_Manual 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview. 13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book. 14. Use the red End Call key to end the current call.
General Use 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
D1335704_T3000_MXP_User_Manual 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call, using main camera, this is the image of your self. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any). How to use Selfview: 1.
General Use 3.2.3 Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behaviour of the Layout button is dependent on the Picture Layout setting in Screen Settings.
D1335704_T3000_MXP_User_Manual 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing the Mic off button one more time will activate the microphone again.
General Use 3.2.5 Volume + and - Press the Volume key to adjust the volume level of the codec only and not the monitor. An on- screen indicator will show the current level.
D1335704_T3000_MXP_User_Manual 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera Preset (see Camera Presets).
General Use 3.2.7 Touch Tones If wanting to dial extension numbers during a call, press the Touch tones button to activate the number keys, otherwise the number keys will activate the corresponding camera presets. An indicator will tell that Touch tones are enabled. Finish with OK to exit Touch tone mode.
D1335704_T3000_MXP_User_Manual 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.
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General Use Telephone This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference.
D1335704_T3000_MXP_User_Manual 3.4 Using the Menu Main menu outside a call and in a call. Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system.
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General Use The menu contains the following items: Make a Call/Add Another Call Standby/End Call Camera Control Presentation MultiSite Services Control Panel Close Menu Structure for a full overview of the menu. The functions of the menu are displayed as icons. The currently selected icon is marked by an orange square, and the name of the corresponding function is displayed on the line above, see the figure above.
3.5 Make a Call Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call button on the remote control The TANDBERG system can make both video calls telephone calls. Call Settings specifies the quality of the call.
General Use 3.5.1 Place Video Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant. When dialing manually, toggle between ABC/abc by pressing the # button on the remote control and between abc/123 by holding the # button for one second.
D1335704_T3000_MXP_User_Manual 3.5.2 Place Telephone Call In the Make a Call menu enter the Dial Number either: 1. Manually, or 2. Select the book symbol in order to display the Phone Book and select a conference participant, see Phone Book for details. When entering a Dial Number manually, toggle between abc/123 by pressing the # button on the remote control for one second.
General Use 3.5.3 Add Call (optional feature) Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls simultaneously. It is possible to both set up a conference with many participants and also add participants during a conference.
General Use 3.5.4 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Default Call Settings if the settings are not altered. In this case the field is named Default Call Settings. If the settings for some reason are altered for the current participant in the current call, the name of the field will be changed to reflect this.
D1335704_T3000_MXP_User_Manual 3.5.5 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 descriptions of the possible snapshot files.
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General Use Streaming Auto: Enables streaming of both local and far end video. Source* Selection of which site to be streamed is done using voice switching (the site that speaks is streamed). Local: Only the local video will be streamed. ...
D1335704_T3000_MXP_User_Manual 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Reject icon and press the OK button, or press the End Call button on the remote control.
General Use 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote control to display the menu and select End Call. When the End Call dialog box is displayed either: ...
D1335704_T3000_MXP_User_Manual 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. How to turn on the standby mode manually: ...
General Use 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see Delay Standby for 3...
D1335704_T3000_MXP_User_Manual 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 1 hour, see Delay Standby for 1...
General Use 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, the function Do Not Disturb has to be activated. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.
D1335704_T3000_MXP_User_Manual 3.9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu. Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number.
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General Use Call History My Contacts Global Contacts...
D1335704_T3000_MXP_User_Manual 3.9.1 Call Log The Call Log lists Last Number Dialed, Missed Calls and Call History allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted.
General Use 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts. How to make a call using My Contacts: 1.
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D1335704_T3000_MXP_User_Manual The following functions are available from My Contacts: Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close...
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General Use 3.9.2.1 Add New Contact The New Contact function is available from Contacts. Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters.
D1335704_T3000_MXP_User_Manual 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is available from Contacts. It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All participants in the MultiSite Contact will then be connected automatically instead of having to call the participants one by one.
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The two participants' bandwidth exceeds the maximum bandwidth. The system will then downspeed so that each participant connects with equal bandwidth, i.e. 512kbps/2 = 256kbps. * The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
D1335704_T3000_MXP_User_Manual 3.9.2.3 Edit Contact The Edit Contact function is available from Contacts. How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.
General Use 3.9.2.4 Delete Contact The Delete Contact function is available from Contacts. How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected.
Global Contacts are available if the system is connected to an external management system like the TANDBERG Management Suite (TMS). These contacts cannot be changed locally by the system, only from the management system. If there is a need to modify the number or any settings of a contact before making a call, select the contact and press OK on the remote control.
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General Use 3.9.3.1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is made, by using the Search function, only contacts matching the search text are displayed.
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D1335704_T3000_MXP_User_Manual 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button on the remote control.
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General Use 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Last Number Dialed, Missed Calls, Call History and Global Contacts folders, see Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.
Use Camera Presets, see Camera Presets for details. Adjust focus, brightness and whitebalance, see Picture Control for details. Use Automatic Camera Tracking, see Camera Tracking for details. Use the TANDBERG Tracker, see separate instructions included with the TANDBERG Tracker.
General Use 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it.
D1335704_T3000_MXP_User_Manual 3.10.2 Far End Control Far End Control allows you to control your conference partner’s camera. Far End Camera Control is useful if e.g. it is not possible to see what a participant at the far end is writing on their white board.
General Use 3.10.3 Camera Presets Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera angles in order to present the correct information to the participants at the far end without having to move the camera manually every time.
TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset to be used on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracker. 3. Select Move Camera - Save New Preset in the menu.
General Use 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu. Focus Auto Auto focus continuously updates the focus throughout the call.
D1335704_T3000_MXP_User_Manual 3.10.6 Camera Tracking Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2). How to use Camera Tracking: 1.
General Use 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).
D1335704_T3000_MXP_User_Manual 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*) or the last used presentation source. When holding the presentation key for 1 second, the presentation menu will be displayed.
General Use 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.
D1335704_T3000_MXP_User_Manual 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.
General Use 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.
D1335704_T3000_MXP_User_Manual 3.11.5 Dual Stream (DuoVideoTF/H.239) (Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation.
General Use 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.
D1335704_T3000_MXP_User_Manual 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentation menu. 3.
General Use 3.12 Conference Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. You can make a multipoint conference in different ways. The Conference Services vary depending on how you make the call, see Add call for details.
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Using the system’s internal MCU, MultiSite TF * Most TANDBERG MXP systems has an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The MultiSite supports both Split Screen and Voice Switched mode.
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With an external MCU that does not support H.243, you have the following services: Request/Release Floor Terminal Names * The MultiSIte option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
D1335704_T3000_MXP_User_Manual 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.
Switch between these picture modes using the Conference Layout menu. Continuous Presence layout 4 split Advanced Continuous Presence Layout (5+1). Voice Switched mode * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
D1335704_T3000_MXP_User_Manual 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.
3.12.4 Chair Control (Not supported by TANDBERG MCU, TANDBERG MPS or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...
D1335704_T3000_MXP_User_Manual 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants that is to be broadcasted to all other participants.
General Use 3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of whom having floor and chair. Choose End View to go back to normal.
D1335704_T3000_MXP_User_Manual 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
General Use 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed. Mix ISDN/IP A conference can consist of any combination of ISDN/IP sites. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
General Use 3.13 Control Panel The Control Panel contains the features: Diagnostics Text Chat Audio Demonstration Administrator Settings Restart User Guide...
D1335704_T3000_MXP_User_Manual 3.13.1 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Call Status Channel Status System Selftest View Administrator Settings IP Address Conflict Check Warnings...
General Use 3.13.1.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains: System Name Software Network Hardware...
Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...
General Use 3.13.1.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site.
D1335704_T3000_MXP_User_Manual 3.13.1.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
General Use 3.13.1.5 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Administrator Settings may contain*: General Settings System Name Language Dual Monitor Auto answer Max Call Length Access Code Incoming MCU calls...
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General Use White balance Brightness Video Name Main Cam Doc Cam Network Type ISDN-BRI\PRI\Leased E1\T1\Enternal H331 ISDN Switch Type ETSI (Euro ISDN),… Line1 Setup On Number1 Number2 SPID1 SPID2 Line2 Setup On Number1 Number2 SPID1 SPID2 Line3 Setup On Number1 Number2 SPID1 SPID2...
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D1335704_T3000_MXP_User_Manual IP address IP subnet mask Gateway Ethernet Speed H.323 Settings E.164 Alias Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.323 Settings RSVP NAT Address IP Precedence Audio Video Data Signaling IP Type of Service (TOS) Diffserv Audio Video Data Signaling SNMP Settings SNMP Trap Host1...
General Use 3.13.1.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
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D1335704_T3000_MXP_User_Manual 3.13.1.7 Warnings If any warnings registered by the system it will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. The following warnings are displayed if detected by the system: ISDN BRI warnings ...
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General Use H323 gatekeeper warnings Could not register to the gatekeeper. The gatekeeper rejected to register the system. Another system is already registered with the same alias or H.323 ID. The max capacity on the gatekeeper is reached. Registration failed. ...
D1335704_T3000_MXP_User_Manual 3.13.2 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Control Panel to open the Text Chat window. 2.
D1335704_T3000_MXP_User_Manual 3.13.4 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system. See Administrator Settings for further details.
General Use 3.13.5 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.
D1335704_T3000_MXP_User_Manual 3.13.6 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system.
4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see Administrator Password.
D1335704_T3000_MXP_User_Manual 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name Dual Monitor Autoanswer ...
Administrator Settings 4.1.1 Language The system supports 15 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Chinese Simplified, Chinese Traditional, Japanese, Russian, Korean, Finnish and Thai. Select the preferred language and press OK to save.
D1335704_T3000_MXP_User_Manual 4.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. ...
4.1.3 Dual Monitor TANDBERG systems can be used with both one and two monitors. If you use two monitors, make sure that Dual Monitor is set to "On". Selfview, snapshots and Dual Stream will be displayed on the second monitor.
D1335704_T3000_MXP_User_Manual 4.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press Mic Off to switch the microphone on.
Administrator Settings 4.1.5 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.
D1335704_T3000_MXP_User_Manual 4.1.6 Phone Book Settings Phone Book Phone Book is available in the menu. Phone Book is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book. Path The Path indicates the function of the management system.
Administrator Settings 4.1.7 Permissions Permissions contains settings for incoming MCU Calls, incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
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D1335704_T3000_MXP_User_Manual Remote Software Upgrade It is possible to upgrade software remotely, i.e. a far end system may upgrade software on a local system via http on ISDN. The system to be upgraded must be configured to allow remote software upgrade. It is possible to set a password which is needed for the far end system to be able to accomplish the software upgrade.
Administrator Settings 4.1.8 Screen Settings Auto Layout If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not. Please refer to Layout for more information.
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D1335704_T3000_MXP_User_Manual Example of Picture in Picture. Example of 1+1 Side-by-Side view (wide screen). Example of 1+2 Picture outside Picture (wide screen). Example of 1+3 Picture outside Picture (wide screen).
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Note that if both TV monitor format and VGA format is set to Normal, the system will skip the 1+3 layout, which is not beneficial for 4:3 monitors. Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system.
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D1335704_T3000_MXP_User_Manual Wide screen VGA or TV monitor In Wide (native) mode. VGA Out Mode VGA Out Mode makes it possible to specify which signal to send to the VGA/DVI output. Main Should be used if you want to use a VGA monitor as your main monitor. Dual Should be used if you want to use a VGA monitor as your dual monitor.
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Administrator Settings PC Picture Format (wide screen monitors only) PC Picture Format setting only takes effect when TV or VGA Monitor Format is set to Wide. Use this setting to determine if you want your PC presentations to be shown stretched in full screen, or with correct aspect ratio using part of the widescreen display.
D1335704_T3000_MXP_User_Manual 4.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.
Administrator Settings 4.2 Menu Settings Menu Settings contain the settings: Menu Timeout In Call Welcome Menu Welcome Picture Logo Menu on TV Menu on PC Balloon Help Display Welcome Text Welcome Text ...
D1335704_T3000_MXP_User_Manual 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call. The menu will time out automatically after 15 seconds if there is no activity on the remote control.
Administrator Settings 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. The Welcome Menu is shown when the system wakes up from standby mode. The Welcome Menu is not shown when the system wakes up from standby mode. Press the OK button to open the welcome menu.
D1335704_T3000_MXP_User_Manual 4.2.3 Welcome Picture The Welcome Picture is what you see in the background of the welcome menu. Selfview Selfview is shown in the background of the welcome menu. In most cases this means that main camera is displayed and you can see the video image of yourself.
Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is load and logo is enabled.
D1335704_T3000_MXP_User_Manual 4.2.5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa. The menu is available on the TV screen.
Administrator Settings 4.2.6 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa.
D1335704_T3000_MXP_User_Manual 4.2.7 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window.
Administrator Settings 4.2.8 Display Welcome Text The welcome text displays your system name and dial in numbers by default. It is possible to hide this information by choosing Display Welcome Text Off. Welcome text is displayed on the welcome menu. Welcome text is not displayed on the welcome menu.
D1335704_T3000_MXP_User_Manual 4.2.9 Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text.
Administrator Settings 4.2.10 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.
Administrator Settings 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation. Dual Stream requires the Presenter Option and H.263 video.
D1335704_T3000_MXP_User_Manual 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.239 * The TANDBERG 550 MXP can only receive Dual Video Stream.
Administrator Settings 4.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.
D1335704_T3000_MXP_User_Manual 4.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.
Administrator Settings 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance.
D1335704_T3000_MXP_User_Manual 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.
Administrator Settings 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference. Auto PIP Auto means that Picture In Picture will appear automatically when it is suitable. A picture in picture is nice when you use Duo Video and you need an extra window to see all the pictures.
D1335704_T3000_MXP_User_Manual 4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom PIP is placed in the Bottom Right corner.
Administrator Settings 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.
Administrator Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth efficient video compression and decompression.
* G.722 at 64kbps is used in H.323 (IP) calls only. ** G.711 at 64kbps is used in SIP and H.323 (IP) calls only. *** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems.
Administrator Settings 4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend to enable stereo audio on high call rates only.
D1335704_T3000_MXP_User_Manual 4.4.4 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls. Auto Natural Video Auto will enable transmission of Natural Video from 768 kbps and above.
Administrator Settings 4.4.5 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.
D1335704_T3000_MXP_User_Manual 4.4.6 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion Optimized for smooth motion video (CIF/SIF for low bandwidths, iCIF/iSIF for high bandwidths).
D1335704_T3000_MXP_User_Manual 4.4.7 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call. In addition to the Call Settings Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Default Call Settings.
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Administrator Settings Select ISDN to ensure that the call is set up as an ISDN call. Select H.323 to ensure that the call is set up as an H.323 call. Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the quality of the video picture.
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D1335704_T3000_MXP_User_Manual - as making 2 x 64 kbps or 2 x 56 kbps calls to the same system. Place this type of call by: Set Network to ISDN Set Bandwidth to 128 kbps A field for the 2nd number pops up in Call Settings. ...
D1335704_T3000_MXP_User_Manual 4.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected but unused inputs.
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+3dB (default) Audio Technica AT851R +7dB TANDBERG Audio Science +19.5dB Audio inputs 3 and 4 are set to a default level which is adhered to by most manufacturers of audio-visual equipment and is a level at which most audio-visual equipment (CD-players, VCRs or DVDs) will work.
If Out 1 Mode is set to Auto, the system will select analog or digital (SPDIF) mode dependent on the detected Audio Module. If a TANDBERG Digital NAM is detected, SPDIF mode will be selected, otherwise analog mode will be selected.
Administrator Settings 4.5.3 Echo Control Mic 1-2 Each of the 2 microphone inputs has a separate acoustic echo canceller. One echo canceller per input provides more sophisticated control than having one common canceller for all microphones. In addition to echo cancellation, the system has built-in noise reduction (NR). NR reduces constant background noise (e.g.
D1335704_T3000_MXP_User_Manual 4.5.4 Stereo Settings Settings Output response Out 1 Stereo input Stereo Audio out 1 Audio out 2 Mode* mode Speakers Analog Loudspeaker mono Analog Loudspeaker Loudspeaker left right Analog Loudspeaker mono Analog Loudspeaker Loudspeaker left right SPDIF Loudspeaker mono SPDIF Loudspeaker L+R**...
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Administrator Settings If system is idle and a stereo input signal is connected to the inputs VCR-Left and VCR-Right. If system is in a call with mic off and a stereo input signal is connected to the inputs VCR-Left and VCR-Right, or a stereo signal is received from the Far End.
D1335704_T3000_MXP_User_Manual 4.5.5 Audio Levelling (AGC) Select On to allow automatic adjustments (Automatic Gain Control) of audio levels. When On, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.
Administrator Settings 4.5.6 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the volume level for the selected ringing tone.
D1335704_T3000_MXP_User_Manual 4.6 Video Video contains the settings: Camera Tracking Mode MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name...
Should be used in regular meetings. Fast The system quickly zooms in on a single person speaking. Suitable when close- ups are preferred over wide-angle images. Note that the Camera Tracking Mode entry will not be available if not using the TANDBERG WAVE II Camera.
D1335704_T3000_MXP_User_Manual 4.6.2 MCU Status Line The MultiSite / MCU / DuoVideo indicators will be displayed and provide information about the conference. The MultiSite / MCU / DuoVideo indicators will not be displayed. Auto The MultiSite / MCU / DuoVideo indicators will be displayed for a few seconds and then timed out.
Administrator Settings 4.6.3 Floor to Full Screen When "Floor to Full Screen" is enabled, someone who requests floor will be seen by all participants as full screen. When "Floor to Full Screen" is "Off", someone who request floor in a MultiSite conference using the 5+1 layout will be seen in the large square, rather than full screen.
D1335704_T3000_MXP_User_Manual 4.6.4 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. Snapshots generation is enabled. Snapshots generation is disabled.
Administrator Settings 4.6.5 MultiSite Picture Mode MultiSite* Picture Mode decides the default layout of a MultiSite call. Choose between the layouts: Auto Split, 4 Split, 5+1 Split, and Voice Switched. You can change the layout during a call using the layout option in MultiSite Services. Auto Split Auto Split displays all participants on the screen simultaneously.
Administrator Settings 4.6.6 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters. The names correspond to the video names in the Presentation Menu (Choose Presentation from the main menu and open the Main Video or Presentation Video pop up menu).
Administrator Settings 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption. MultiSite calls*: In order to have encrypted MultiSite calls, all sites must support encryption.
D1335704_T3000_MXP_User_Manual 4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. The system will try to use AES with 128 bits encryption when setting up calls. If AES is not supported by the other site(s), no other type of encryption will be initiated.
Administrator Settings 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
Administrator Settings 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
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D1335704_T3000_MXP_User_Manual call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’. Note that this service has limited access on some ISDN networks. Example: 12345678*2 (up to four digit sub addresses are possible). Validate Numbers / MSN (Multiple Subscriber Number) The use of MSN (Multiple Subscriber Number) enables you to attach different ISDN terminals, with different numbers, to the same physical ISDN telephone line.
D1335704_T3000_MXP_User_Manual 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect before the system is restarted. IP-assignment DHCP (Dynamic Host Configuration Protocol) can be selected when a DHCP server is present.
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Administrator Settings By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”. DNS Settings...
D1335704_T3000_MXP_User_Manual DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names. Example: DNS Domain Name is “example.com”, and the name to lookup is “videosystem”...
Administrator Settings 4.8.2.2 H.323 Settings H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
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This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
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Administrator Settings CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
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Port 1720 Port 5555- 5560 Port 2326- 2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference. Resource Reservation Protocol is switched off.
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Administrator Settings Static When selecting static H.323 ports for TCP connections the ports 5555 to 5565 will be used for Q.931 and H.245 respectively. Dynamic The system will allocate which ports to use when opening a TCP connection. The reason for doing this is to avoid using the same ports for subsequent calls as some firewall consider this as a sign of attack.
D1335704_T3000_MXP_User_Manual 4.8.2.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name. Examples: “Alice Wonderland”...
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Administrator Settings The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided. Server Address: <text field>...
D1335704_T3000_MXP_User_Manual 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
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Administrator Settings Select which of the keys shown below you want to use. Key: Key 1- The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters. Start with a * and then the text.
D1335704_T3000_MXP_User_Manual 4.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
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Administrator Settings 4.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.
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D1335704_T3000_MXP_User_Manual 4.8.2.7 Quality of Service QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority.
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Administrator Settings Auto will provide the following priority: Audio Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls.
D1335704_T3000_MXP_User_Manual 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed. Example: 0 is added as a Call Prefix to the 2nd profile, ISDN.
It maintains communication with the data port’s command interpreter at all times. All features available from the hand-held remote control can be accessed through the data port. Please see Camera Port Settings Interfaces for details on the Camera Port on the TANDBERG 3000 MXP.
D1335704_T3000_MXP_User_Manual 4.8.5 Camera Port Settings Camera Port Mode Auto Select Auto and the system will automatically detect WAVE cameras. VISCA Select VISCA if using a camera supporting the VISCA protocol.
Administrator Settings 4.9 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
Peripheral Equipment 5.1 Interfaces 5.1.1 Video 5 Video Inputs 1 video input used by the camera. 1 video input supporting S-Video through a Mini-DIN connector. 2 video inputs supporting composite signals through RCA connectors. 1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital.
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LCD monitors and high-end video graphics cards. The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or standard analog VGA signals, depending on what type of monitor is connected.
Peripheral Equipment It is possible to extend existing DVI cables by the use of extension cables. The maximum cable length however, is 5 meters. Going beyond that may result in quality loss. DVI-I - Combined Analog and Digital Connector Pin Assignments: Signal Signal Signal...
1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 2 Mbps or 2.3 Mbps depending on the bandwidth option installed. To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable).
ISDN BRI Interface: ISDN I.420 (RJ-45 Jack) Basic Rate Interface S/T (2B+D), 128 kbps per ISDN I/F To connect the system to BRI, use the ISDN cable provided by TANDBERG (or a standard BRI cable). The pinout of the S/T interface is:...
From Ring indicator, RI From 5.1.5 Camera Port The TANDBERG 3000 WAVE II Camera cable consists of two cables, VIDEO CABLE and DATA/POWER CABLE connected together at one end with DSUB CONNECTOR. VIDEO CABLE • Length 1900mm • S-VIDEO connector DATA/POWER CABLE •...
D1335704_T3000_MXP_User_Manual 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input, if available, on the system. 2.
Peripheral Equipment 5.3 DVD / VCR DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system. Choose VCR from the Presentation menu to activate the VCR input.
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D1335704_T3000_MXP_User_Manual Note that a system with one video output and one mixed (local and far end) audio output is required for recording. For playback, a system with one video input and one audio input without integrated echo cancellation is required.
WAVE II -camera number two must be connected to video input 2. Camera number three must be connected to video input 3, and so forth. The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft).
D1335704_T3000_MXP_User_Manual 5.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for more information.
Peripheral Equipment 5.6 The TANDBERG DNAM The TANDBERG Digital Natural Audio Module*: Audio In: S/PDIF or Analog Differential In: Differential Mono input (Analog). Pinout: 1 GND, 2 and 3 signal Loop out: Will always give a mono analog output of the input. Even with S/PDIF in, this output will give an analog mono output.
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D1335704_T3000_MXP_User_Manual *The TANDBERG Digital Natural Audio Module is integrated in some TANDBERG systems. Please contact your TANDBERG representative for more information.
Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.
D1335704_T3000_MXP_User_Manual 5.8 Telephone Add-On The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. Note that this requires a system with mixed audio output (audio from local and far end) and one audio input without integrated echo cancelling.
Peripheral Equipment 5.9 Dual Monitor Note that this requires a system with dual monitor video output. It is possible to install the system in a Dual Monitor configuration. The Dual Monitor can be used to show full screen selfview, still images and Duo Video. To use the system in the Dual Monitor configuration: 1.
D1335704_T3000_MXP_User_Manual 5.10 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.
In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports. TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.
5.12 Digital Monitor Power Management DMPM is monitor power management applied over the digital DVI interface. TANDBERG supports DMPM in software F2 and above. Six monitor power states are defined. Monitor On Power state: Transmitter (TANDBERG codec) and receiver (Monitor) are powered and active.
This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions. In F1 and above, TANDBERG will use the EDID information to decide which resolution to use, 800x600 @ 75Hz or 1024x768 @ 60Hz. Example (1024x768@60Hz)
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D1335704_T3000_MXP_User_Manual Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG have tested and verified against: ADI A715 Dell W1700 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494-HBO IBM G97 IBM E74...
D1335704_T3000_MXP_User_Manual Appendix 1 Technical Specification SYSTEM COMPONENTS EMBEDDED ENCRYPTION 1 or 2 monitors, wireless remote control, W.A.V.E. II H.320 and H.323 point-to-point and multipoint calls camera, microphone, integrated cabling, rollabout stand Standards-based: H.233, H.234, H.235 v2&v3, DES and AES MONITOR NIST-validated AES 27"...
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60 fields per second @ 336 kbps and above (Point-to- T.140 standards-based point) SYSTEM MANAGEMENT MULTISITE FEATURES Support for the TANDBERG Management Suite Audio and Video Transcoding Total management via embedded web server, SNMP, Video rate matching from 56 kbps - 2 Mb Telnet, XML, SOAP and FTP...
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System features vary depending on network selection and software package. All specifications subject to change without notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer, Inc., registered in the U.S.
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Appendices Appendix 2 Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Standard: 1920 / Standard: 768 / 3072 Point to 4096 Option: 1920 / 4096 point ISDN / IP MultiSite Total: 6144kbps Total: 3072kbps 4x768 6x1152 video + 4 audio 3x1536...
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D1335704_T3000_MXP_User_Manual 4x512 video + 3 audio Rate Matching Dual Stream (DuoVideo / H.239) Secure All bandwidths All bandwidths Conference H.264 Up to 2Mbps Up to 2Mbps Picture VS, CP4, CP5+1 VS, CP4, CP5+1 Mode MultiSite Model 990MXP / 990NET 880MXP / 880NET MXP Bandwidth Standard: 1920 (IP Standard: 1152 (IP only)
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Appendices (DuoVideo / H.239) Secure All bandwidths All bandwidths Conference H.264 Up to 768 Up to 768 Picture Not Available Not Available Mode MultiSite Model 550MXP Bandwidth Standard: 768 (IP only) Point to Options: 128 / 768, 384 point / 768 ISDN / IP MultiSite Not Available...
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D1335704_T3000_MXP_User_Manual Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting. In addition to this feature, you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below.
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Appendices Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: Audio: Low Contrast desired for light Noise Floor preferred less than intensity.
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D1335704_T3000_MXP_User_Manual If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.
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Appendices Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call. The system will verify if the entered access code is valid by checking the code with the allowed codes listed in the access.txt file on the ftp-server in the system.
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All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
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Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology...
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D1335704_T3000_MXP_User_Manual Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
3. Start your Web-browser. In the address field type the IP-address of the system. Enter the password and the Web-page of the system will be shown. The default password is TANDBERG. 4. Restart the system. Choose Restart from the Control Panel.
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D1335704_T3000_MXP_User_Manual Appendix 8 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard.
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Appendices Appendix 9 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.
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D1335704_T3000_MXP_User_Manual Appendix 10 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
Appendices Appendix 11 (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 Pin-6...
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D1335704_T3000_MXP_User_Manual This connector is used when cascading cameras: Control (out) signal and external camera detection. Note: It does not provide power for cascaded camera. Pinout Pin-6 Pin-5 Pin-4 RXD (in) Pin-3 TXD (out) Pin-2 Presence (+12V in daisy chain) Pin-1...
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Appendices Appendix 12 Remote Control (TRC 3) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelenght 940nm IR carrier ferquency 30kHz Remote Control keycode map: Button codes...
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D1335704_T3000_MXP_User_Manual ZOOM OUT ZOOM IN VOLUME DOWN VOLUME UP MIC OFF DOWN WAKE UP LEFT BATT RIGHT PROG...
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2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
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D1335704_T3000_MXP_User_Manual Appendix 14 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
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Appendices Function Port Type Gatekeeper Discovery (RAS) 1719 Q.931 Call Setup 1720 H.245* Range 5555-5565 Video Range 2326-2405 Audio Range 2326-2405 Data/FECC Range 2326-2405 (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range.
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Using ISDN A) To upgrade using the the web interface, please do the following steps: 1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
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Appendices Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button. A new page will now be displayed:...
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2. Open a DOS window, and go to the folder where the new software is stored. 3. Type ftp <ip address of the TANDBERG MXP system>. 4. Type in the supplied ‘Release Key’ as user. 5. Type in your IP password (default is “TANDBERG”) as password.
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2. Copy the new software file to a folder on your computer, for instance c:\software. 3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
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Administrator Settings/General/Permissions menu. 7. Enter the password set at the far end for remote upgrade (default password is “TANDBERG”) 8. Press ‘Install Software' .The system will now use about 90% of the call capacity to transfer the software file across.
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Appendices Appendix 16 Declaration of Conformity...
7 Index Access Code........87, 111 Far End Camera Control......59 Add Another Call........33 Far End Control......... 60 Additional microphone ......208 Administrator Password......129 Gatekeeper ..........180 Alert Speaker ...........159 Group Layout ..........77 Alert Tones and Volume ......159 Allowance ..........111 H.239 ........ 70, 131, 132, 134 Answer an incoming Call ......38 H.323 Settings ........
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D1335704_T3000_MXP_User_Manual Postpone 3 hours........42 Telephone Add-On........212 Presentation Telephone Call.......... 32 Presentation Key......66, 134 Terminate Meeting ........83 Presentation Menu .........67 Test Subsystem ........90 Presentation Source ........134 Text Chat ..........98 Presets............61 Timeout ........... 120 Production of products........ iii To connect a PC to Dataport 1 ....
Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
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D1335704_T3000_MXP_User_Manual Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection. Use Leased Line when the handshaking signals DTR and CD are available.
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Glossary Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls. The caller will hear a busy tone when calling the unit.
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H.264: Video algorithm for bandwidth-efficient video compression and decompression Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives. Humfilter: A highpass filter which reduces very low frequency noise. iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second...
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A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
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D1335704_T3000_MXP_User_Manual NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary used in USA, Japan and other countries. Option Key: Required by the system to activate optional features such as MultiSite and Presenter. PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe, Middle East and Asia Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call.
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Selfview: Outgoing video. In most cases, the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen.
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Terminate meeting: The chairman can terminate the conference, i.e. all participants are disconnected. TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones instead of preset on the number keys.
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Glossary WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry. Welcome menu: The welcome menu displays the main menu when you are outside a call. XGA: extended Graphics Array (1024 x 768)
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