Page 1: User Manual
User Manual Software version F5 D13834.04 June 2006 This document is not to be reproduced in whole or in part without permission in writing from:...
Page 2: Trademarks And Copyright
TANDBERG 3000 MXP Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG.
Page 3 User Manual eCos eCos, the Embedded Configurable Operating System. Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc. Copyright (C) 2002, 2003 John Dallaway Copyright (C) 2002, 2003 Nick Garnett Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary Thomas Copyright (C) 2002, 2003 Bart Veer Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California.
Page 4 The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...
Page 5: Environmental Issues
Our products are low energy consuming products. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.
Page 6 Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge.
Page 7: Operator Safety Summary
NOTE! When mounting and installing the TANDBERG 3000 MXP Profile it is important to follow the guidelines in the enclosed Installation Sheet. The TANDBERG 3000 MXP Profile Installation Sheet is also found on the User Manuals CD for TANDBERG Video Systems.
Page 8 To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN cables). * Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP. viii...
Page 9 Contact us If you have any questions, comments or suggestions, please see the Online Support section at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...
Page 10: Table Of Contents
TANDBERG 3000 MXP Table of Contents Introduction..........................1 1.1 At a Glance ..........................5 1.2 Menu Structure ........................8 Installation ..........................10 2.1 Unpacking and Mounting ..................... 11 2.2 Connecting Cables....................... 13 2.3 Monitor Configuration......................14 2.4 System Configuration......................15 General Use ...........................
Page 11 User Manual 3.11.5 Dual Stream (DuoVideo /H.239) ................79 3.11.6 Take New Snapshot....................80 3.11.7 Display Snapshot ..................... 81 3.12 Services ..........................82 3.12.1 Request Floor and Release Floor................85 3.12.2 Conference Layout....................86 3.12.3 Terminal Names....................... 87 3.12.4 Chair Control......................88 3.12.5 Assign Floor and Release Floor from Participant ............
Page 12 6.2 Document Camera......................233 6.3 DVD / VCR ......................... 234 6.4 Additional Cameras......................236 6.5 Additional Microphones...................... 237 6.6 The TANDBERG DNAM and Speakers................238 6.7 Stereo Speaker Kit......................242 6.8 Telephone Add-On......................244 6.9 Dual Monitor........................245 6.10 XGA Monitors and Projectors ..................246 6.11 VESA Display Power Management .................
Page 13 6.13 Extended Display Identification Data (EDID) ..............249 Appendices........................... 251 Appendix 1: Technical Specifications ..................252 Appendix 2: Bandwidth Information for TANDBERG Endpoints..........255 Appendix 3: Environmental Considerations................257 Appendix 4: Guidelines for Setting up Rooms for Video Meetings.......... 258 Appendix 5: Security ........................
Page 15: Introduction
1 Introduction The TANDBERG 3000 MXP Profile provides high-end performance features, large monitors, high resolution video quality and precision audio. This creates a collaborative meeting environment for medium to large-sized meeting rooms. TANDBERG Precision HD Camera To provide customers with optimal video processing and picture perfect quality, TANDBERG has created the TANDBERG Precision HD Camera custom-designed for videoconferencing.
Page 16 SXGA input and 2 x XGA, up to WXGA or 720p output through DVI-I (analog or digital). H.264 video compression up to 2Mbps. Support for native 16:9 and Wide XGA monitors (1280x768) High Definition (HD) Support on TANDBERG MXP systems with a DVI input and output Network The system supports video meetings via both IP and ISDN networks.
Page 17 Rate matching Transcoding to support different protocols for all sites in a MultiSite. The TANDBERG video communication system can also be used as an audio telephone bridge (assuming ISDN connection(s)). Presentations The Natural Presenter Package* (NPP) makes it possible to include PC presentations in...
Page 18 The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys. Interoperability The TANDBERG 3000 MXP Profile is worldwide compatible with other standards-based video communication systems. * - optional feature. To check which options are installed, select Control Panel – Diagnostics - System Information in the menu.
Page 19: At A Glance
TANDBERG MXP Codec, which give a high definition video quality and are optimized for video meetings. TANDBERG 3000 MXP Profile is also designed to work with the WAVE II (Wide Angle View) Camera. The WAVE II Camera delivers the widest angle of view in the industry.
Page 20 The monitor displays the far-end and near-end videoconferencing sites in addition to the menus, video from connected video sources and high-resolution images. NOTE: The TANDBERG 3000 MXP Profile is shipped with different monitors depending on which configuration is ordered. There are two different configurations of the system: 32”, which has a 32”...
Page 21 Introduction Remote Control The remote control is used to control all functions of the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control. Please follow the guidelines on the packing material for handling and disposal instructions for the batteries.
Page 22: Menu Structure
TANDBERG 3000 MXP 1.2 Menu Structure The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.
Page 23 Introduction Note that the system features and menu settings may vary depending on network selection and software package.
Page 24: Installation
2 Installation Precautions: Never install communication wiring during a lightning storm. Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations. Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.
Page 25: Unpacking And Mounting
Installation 2.1 Unpacking and Mounting Unpacking the System To avoid damage to the unit during transportation the system is delivered as separate components: System Column and Foot Base, optional High quality monitor Wall Brackets Camera Camera stand The Accessories box contains the following: Screws ISDN cables Table Microphone...
Page 26 Mounting Please refer to the Installation sheet provided with the system for details on how to mount the TANDBERG 3000 MXP Profile. Note! The camera should be aligned with the front edge of the monitor to ensure that the IR-...
Page 27: Connecting Cables
4. Camera cable When installing the Precision HD Camera, please follow the instructions in the enclosed Installation Sheet for TANDBERG 3000 MXP Profile. Installation Sheets are also found on the User Manuals CD. NOTE! The enclosed TANDBERG Camera Cables must be used! Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera.
Page 28: Monitor Configuration
TANDBERG 3000 MXP 2.3 Monitor Configuration The monitor is pre-configured and only needs to be switched on.
Page 29: System Configuration
Installation 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu.
Page 30 6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.
Page 31 Installation Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator. For details, follow the instructions in Settings. If there is an H.323 Gatekeeper present on your LAN, refer to H.323 Settings as well.
Page 32: General Use
3 General Use Wake up the system When the system is not in use, it is in standby mode and the screen is black. This is to help protect the monitor display. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.
Page 33: The Welcome Screen
Administrator Settings 3.1 The Welcome Screen When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed in the upper right corner.
Page 34: Using The Remote Control
TANDBERG 3000 MXP 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus.
Page 35 Administrator Settings 11. Use Zoom + and – to zoom the camera in and out.* 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview. 13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book.
Page 36 TANDBERG 3000 MXP The remote control (TRC 4)**: 1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream. 2. Mic Off turns your microphone on and off, see off.
Page 37 Administrator Settings presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see Presentation Key. 12. Press OK/Menu to show the menu and to select menu items, see Navigation. 13. Use Zoom + and – to zoom the camera in and out.* 14.
Page 38: Navigation
TANDBERG 3000 MXP 3.2.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the Menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
Page 39: Selfview
Administrator Settings 3.2.2 Selfview The term “Selfview” means the outgoing image. In a normal call using the main camera, this is the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video (if any). How to use Selfview: 1.
Page 40 TANDBERG 3000 MXP Example: You are using the system as a PC and get an incoming call. When the setting “Use Screen as Local PC monitor” is On, you will keep your PC image displayed locally and the incoming call pops up in a PIP or as smaller images in a 1+3 layout, depending on your system.
Page 41: Picture Layout
Administrator Settings 3.2.3 Picture Layout The layout of the screen can either be shown as Picture in Picture (PIP) or Picture outside Picture (POP) when displaying more than one video image. The behavior of the Layout button is dependent on the Picture Layout setting in Screen Settings.
Page 42: Mic Off
TANDBERG 3000 MXP 3.2.4 Mic Off To mute the microphone during a call, press the Mic off button. An on-screen indicator appears in the upper right corner when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash.
Page 43: Volume + And
Administrator Settings 3.2.5 Volume + and - Press the Volume key to adjust the volume level of the codec only (not the monitor). An on- screen indicator will show the current level.
Page 44: Number And Letter Keys
TANDBERG 3000 MXP 3.2.6 Number and Letter keys Pressing a number key when outside a call will bring up the call menu. When in a call, the number keys are used for Camera Presets. Press a number and go to the corresponding Camera...
Page 45: Touch Tones
Administrator Settings 3.2.7 Touch Tones To activate dialing touch tones during a call, press the Touch tones button. Otherwise the number keys will work as configured in the Number Key Mode, see Control Panel – Menu Settings – Number Key Mode. An indicator will let you know that Touch tones are enabled. Press OK to exit Touch tone mode.
Page 46: Presets And Extension Numbers
TANDBERG 3000 MXP 3.2.8 Presets and Extension Numbers When pressing a number key on the remote control, while in a call, the user can decide what shall happen. The system can be configured to act automatic or manual. While in a call, the user presses a number key to: •...
Page 47: On-Screen Indicators
Administrator Settings 3.3 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Mic Off for details.
Page 48 TANDBERG 3000 MXP Telephone This indicates that there is a telephone participant in the conference. The displayed number indicates how many telephone participants there are in the conference Duo Video / H.239 This indicates that there is a Dual Video Stream sent from you (near end). The feature Duo Video / H239 allows participants at the far end to simultaneously watch a presenter on one screen and a live presentation on the adjoining screen.
Page 49: Using The Menu
Administrator Settings 3.4 Using the Menu Menu outside a call Menu when in a call. Press the Menu button on the remote control to display the menu. The menu contains all functions needed in order to control the system.
Page 50 TANDBERG 3000 MXP The menu contains the following items: Make a Call/Add Another Call Standby/End Call Camera Control Presentation Conference Services Control Panel Close Menu Structure for a full overview of the menu. The functions of the menu are displayed as icons. The currently selected icon is marked by an orange square, and the name of the corresponding function is displayed on the line above, see the figure above.
Page 51: Make A Call
2. Press the green Call button again to initiate the call Display the call menu by either: 1. Select Make a Call from the menu, or 2. Press the green Call button on the remote control The TANDBERG system can make both Video calls Telephone calls.
Page 52: Place A Call
TANDBERG 3000 MXP 3.5.1 Place a Call The TANDBERG system can make both Video calls Telephone calls. A Call Type selector button is placed to the right of the number entry field. The button shows if it is a video call (default) or a telephone call.
Page 53 Administrator Settings Place the call by either: 1. Use the arrow button on the remote control to select the Place Call icon and press OK, or 2. Press the green call button on the remote control. TIP: When dialing a telephone number and pressing the green Call button on the remote control, the system will in most cases automatically interpret the number as a video number and not a telephone number.
Page 54: Add Call
TANDBERG 3000 MXP 3.5.2 Add Call (Optional feature) Conference systems with built-in MultiSite can handle up to 4 video calls and 3 telephone calls simultaneously. It is possible to both set up a conference with many participants and also add participants during a conference.
Page 55: Call Settings
Administrator Settings 3.5.3 Call Settings The Call Settings specifies the quality of the call. Each call will be set up with the Call Settings if the settings are not altered. Usually it is not necessary for the user to alter the settings. The Call Settings are defined in Control Panel - Call Quality - Default Call Settings.
Page 56: Sip Services
TANDBERG 3000 MXP 3.5.4 SIP Services SIP enables you to use the features Add Call and Transfer even if your system doesn’t have multipoint capabilities. To get the SIP Services available, you have to make a call using SIP as your Net.
Page 57: Streaming
Administrator Settings 3.5.5 Streaming Streaming lets you broadcast your meeting to participants on the web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 descriptions of the possible snapshot files.
Page 58 TANDBERG 3000 MXP Source* Selection of which site to be streamed is done using voice switching (the site that speaks is streamed). Local: Only the local video will be streamed. Remote: Only the far end video will be streamed. Local and far end audio is always streamed.
Page 59: Dialing In From Outside The Enterprise
Dialing In From Outside the Enterprise Dialing in Without Being Registered to a TANDBERG Gatekeeper The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.
Page 60: Answer An Incoming Call
TANDBERG 3000 MXP 3.6 Answer an incoming call How to answer an incoming call: To accept an incoming call, press the OK button or the green Call button on the remote control. How to reject an incoming call: To reject an incoming call, select the Reject icon and press the OK button, or press the End Call button on the remote control.
Page 61: End Call
Administrator Settings 3.7 End Call How to end a call: Press the red End Call button on the remote control, or Press the Menu button on the remote control to display the menu and select End Call. When the End Call dialog box is displayed either: Press the red End Call button on the remote control again, or Press the OK button to confirm that the call is to be ended.
Page 62: Standby
TANDBERG 3000 MXP 3.8 Standby The system will automatically go to Standby mode when it is not in use. In standby mode, the screen(s) are black. It is however still possible to receive incoming calls. How to enter standby mode manually: Select Standby from the menu and select Standby Now, or Press the End Call button on the remote control twice.
Page 63: Delay Standby For 1 Hour
Administrator Settings 3.8.1 Delay Standby for 1 hour Delay Standby for 1 hour postpones the system from entering standby mode for 1 hour. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors. It is also possible to postpone the system from entering standby mode for 3 hours, see Delay Standby for 3...
Page 64: Delay Standby For 3 Hours
TANDBERG 3000 MXP 3.8.2 Delay Standby for 3 hours Delay Standby for 3 hours postpones the automatic standby mode for 3 hours. This function is useful when using the monitors for a local presentation to prevent the system from automatically blanking the monitors.
Page 65: Do Not Disturb
Administrator Settings 3.8.3 Do Not Disturb To prevent the system from accepting any incoming calls, activate the Do Not Disturb function. The caller will hear a busy tone when calling the system. The monitor will be black when Do Not Disturb is active, see figure below.
Page 66: Phone Book
TANDBERG 3000 MXP 3.9 Phone Book The Phone Book is available via the Phone Book button on the remote control or from the Make a Call menu. Using the Phone Book is time saving and prevents the user from inadvertently calling the wrong number.
Page 67 Administrator Settings The following information is available from the Phone Book: Placed Calls Missed Calls Received Calls My Contacts Global Contacts...
Page 68: Call Log
TANDBERG 3000 MXP 3.9.1 Call Log The Call Log lists Placed Calls, Missed Calls and Received Calls. That allows the user to see which calls that are made in the past. The lists contain a maximum of 30 numbers and the numbers are stored in these lists until the system is restarted.
Page 69: My Contacts
Administrator Settings 3.9.2 My Contacts My Contacts are the locally stored contacts on the system. This means that it is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts. How to make a call using My Contacts: 1.
Page 70 TANDBERG 3000 MXP The following functions are available from My Contacts: Call Now New Contact New MultiSite Contact Edit Contact Delete Contact Close...
Page 71 Administrator Settings 3.9.2.1 Add New Contact The New Contact function is available from Contacts. Add a new contact to My Contacts by: 1. Select the New Contacts button to open the New Contacts dialog box. 2. Enter Name by using the letter keys on the remote control. Input will automatically be interpreted as letters.
Page 72: New Multisite Contact
TANDBERG 3000 MXP 3.9.2.2 New MultiSite Contact (Optional feature*) The New MultiSite Contact function is available from Contacts. It is possible to pre-define the participants of a conference meeting as a MultiSite Contact. All participants in the MultiSite Contact will then be connected automatically instead of having to call the participants one by one.
Page 73 The two participants' bandwidth exceeds the maximum bandwidth. The system wills then downspeed so that each participant connects with equal bandwidth, i.e. 512kbps/2 = 256kbps. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 74: Edit Contact
TANDBERG 3000 MXP 3.9.2.3 Edit Contact The Edit Contact function is available from Contacts. How to edit a contact in the Local Phone Book: 1. Select the contact that is to be edited. 2. Press the left arrow on the remote control, followed by the down arrow until the Edit Contact icon is selected.
Page 75: Delete Contact
Administrator Settings 3.9.2.4 Delete Contact The Delete Contact function is available from Contacts. How to delete a contact: 1. Select the contact that is to be deleted. 2. Press the left arrow on the remote control, followed by the down arrow until the Delete Contact icon is selected.
Page 76: Global Contacts
Corporate Directory, otherwise the Global Contacts will be displayed. ** The Corporate Directory is available if the system is connected to an external management system like the TANDBERG Management Suite (TMS) and if it is enabled in Phone Book Settings.
Page 77 Administrator Settings 3.9.3.1 Up one Level Global Contacts can be arranged in a tree structure with several sub folders. Use the Up one Level button to navigate up in the tree structure. When a search in the Global Phone Book is made by using the Search function, only contacts matching the search text are displayed.
Page 78 TANDBERG 3000 MXP 3.9.3.2 Search The phone book can contain an unlimited amount of global contacts. Using search makes it easier to find the wanted contact. How to search in the Global Phone Book: 1. Select the Search icon. 2. Enter search text in the dialogue box that appears and press the OK button on the remote control.
Page 79 Administrator Settings 3.9.3.3 Copy Contact to My Contacts The Copy Contact to My Contacts function is available from the Placed Calls, Missed Calls, Received Calls and Global Contacts folders, see Phone Book for details. It may be wise to copy contacts that are often used to My Contacts. Note that the local copy will not be updated if the Global Contacts are updated from the management system.
Page 80: Camera Control
Use Camera Presets, see Camera Presets for details. Adjust focus, brightness and white balance, see Picture Control for details. Use Automatic Camera Tracking, see Camera Tracking for details. Use the TANDBERG Tracker, see separate instructions included with the TANDBERG Tracker.
Page 81: Move Camera
Administrator Settings 3.10.1 Move Camera It is possible to move the camera with the remote control or via the menu. Moving the camera directly with the remote control When the menu is hidden, the arrow keys will work on the camera. If the menu is displayed, press the Cancel button on the remote control to hide it.
Page 82: Far End Control
TANDBERG 3000 MXP 3.10.2 Far End Control Far End Control allows you to control your conference partner’s camera. An example of when this feature could be especially helpful is if it is not possible to see what a participant at the far end is writing on their white board.
Page 83: Camera Presets
Administrator Settings 3.10.3 Camera Presets Use camera presets to easily vary between predefined near end camera angles. This is useful when pictures from many different camera angles have to be sent to the far end. E.g. in a meeting there is a white board, a PC and a small meeting table. Use camera presets to move between these camera perspectives in order to present the correct information to the participants at the far end without having to move the camera manually every time.
Page 84: Tandberg Tracker
TANDBERG Tracker How to save presets for the TANDBERG Tracker: 1. Select which camera preset is to be used on the TANDBERG Tracker. 2. Move the camera to the desired position to store on the tracker. 3. Select Move Camera - Save New Preset in the menu.
Page 85: Picture Control
Administrator Settings 3.10.5 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in the Camera Control menu. Focus Auto Auto focus continuously updates the focus throughout the call.
Page 86 TANDBERG 3000 MXP Backlight is used to compensate for lights shining directly at the camera (usually the sun entering the window) to avoid a too dark image from the room. The Backlight Compensation can be set to Off (default). * The Backlight setting is only valid for Precision HD Cameras...
Page 87: Camera Tracking
Administrator Settings 3.10.6 Camera Tracking Through Camera Tracking and the use of two or three microphones, the camera can automatically position itself on the current speaker. Before using camera tracking, the camera positions used must be stored at Preset 7 (Mic1) and Preset 8 (Mic2). How to use Camera Tracking: 1.
Page 88: Presentation
TANDBERG 3000 MXP 3.11 Presentation The Presentation Functionality in the system enables you to show other available video sources in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation, for example. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).
Page 89: Presentation Key
Administrator Settings 3.11.1 Presentation Key The quickest way to show a presentation is to use the presentation key on the remote control. The presentation key is used to start and stop a presentation. The presentation key will display PC (default*). When holding the presentation key for 1 second, the presentation menu will be displayed.
Page 90: Presentation Menu
TANDBERG 3000 MXP 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video Stream or Dual Video Stream (Duo Video / H.239). Not all systems has all video sources available, see Interfaces for details.
Page 91: Pc Presenter (Dvi/Vga Input)
Administrator Settings 3.11.3 PC Presenter (DVI/VGA Input) (Optional feature - not available on all systems) Users often have their presentations on a laptop that is brought into the meeting room. Remember to connect your PC to the codec before you press the Presentation button. Note that the image will appear smoother on the system if your presentation is already displaying in full screen on your PC prior to connecting your PC to the video system.
Page 92: Pc Soft Presenter And Vnc
TANDBERG 3000 MXP 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter). The system and your PC must be connected to the same LAN. In addition, VNC (Virtual Network Computing) server software must be installed on the PC.
Page 93: Dual Stream (Duovideo /H.239)
Administrator Settings 3.11.5 Dual Stream (DuoVideo /H.239) (Optional feature - not available on all systems) With Dual Stream you have the opportunity to show two different live video streams simultaneously, main video and one additional source. This is handy when showing a presentation.
Page 94: Take New Snapshot
TANDBERG 3000 MXP 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Dual Stream. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.
Page 95: Display Snapshot
Administrator Settings 3.11.7 Display Snapshot The system stores the last sent or received Snapshot. The snapshot is deleted automatically after the call. How to display snapshots: 1. To view a stored snapshot, first choose the Snapshot header. 2. Select Display Snapshot in the Presentation menu. 3.
Page 96: Services
TANDBERG 3000 MXP 3.12 Services A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. During an MCU conference, the status line will provide information about the conference. Services contain the following features: • Request Floor and Release Floor •...
Page 97 Using the system’s internal MCU, MultiSite TF * Most TANDBERG MXP systems have an optional built-in MCU, which is called MultiSite*. It supports up to 6 video calls and 5 telephone calls including yourself for high-end systems, and 4 video calls and 3 telephone calls including yourself for the mid- and lower end systems. The MultiSite supports both Split Screen and Voice Switched mode.
Page 98 Using an external MCU with limited Chair Control Support you may have the following services With an external MCU that does not support H.243, you have the following services: Request/Release Floor Terminal Names * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 99: Request Floor And Release Floor
Administrator Settings 3.12.1 Request Floor and Release Floor When requesting floor, your video will be broadcasted in full screen to all other participants in the conference. Request Floor is useful when you want to speak or display something in front of all participants.
Page 100: Conference Layout
Switch between these picture modes using the Conference Layout menu. Continuous Presence layout 4 split Advanced Continuous Presence Layout (5+1). Voice Switched mode * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 101: Terminal Names
Administrator Settings 3.12.3 Terminal Names Choose Terminal Names to see a list of the participants of the MultiSite conference. Press Cancel to go back.
Page 102: Chair Control
3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...
Page 103: Assign Floor And Release Floor From Participant
Administrator Settings 3.12.5 Assign Floor and Release Floor from Participant Assign Floor allows the chairman to select which of the conference participants are to be broadcasted to all other participants.
Page 104: View Site And End View
3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of who has the floor and chair. Choose End View to go back to normal.
Page 105: Disconnect Participant
Administrator Settings 3.12.7 Disconnect Participant Disconnect Participant allows the chairman to disconnect any participant in the conference. In a multipoint call, this is equivalent to disconnecting a participant from the end call menu.
Page 106: Terminate Meeting
TANDBERG 3000 MXP 3.12.8 Terminate Meeting Terminate Meeting allows the chairman to terminate the conference altogether. In a MultiSite call, this is equivalent to pressing End All Calls from the end call menu.
Page 107: More About Multisite (Embedded Mcu)
Video or H.239 will only receive Main Video or only the dual stream dependent on software options installed. Mix ISDN/IP A conference can consist of any combination of ISDN/IP sites. * The MultiSite option is not available on the TANDBERG 550 MXP, TANDBERG 770 MXP and TANDBERG 1000 MXP...
Page 108: Text Chat
TANDBERG 3000 MXP 3.12.10 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat the Services Menu. Enter text in the displayed window. How to use Text Chat: 1. Choose Text Chat from the Services Menu to open the Text Chat window.
Page 109: Control Panel
Administrator Settings 4 Control Panel The Control Panel contains the features: User Guide Diagnostics Audio Demo Restart Settings* Settings: General Call Quality Security Menu Settings Audio Network Presentation Settings Video Restore Default Settings NOTE: If Administrator Password is On, a Settings button will appear on the menu line together with User Guide, Diagnostics, Audio Demo and Restart.
Page 110: User Guide
TANDBERG 3000 MXP 4.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to the video system. It gives the user basic skills in how to use the system.
Page 111: Diagnostics
Administrator Settings 4.2 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain: System Information Channel Status Call Status System Selftest View Settings IP Address Conflict Check Warnings...
Page 112: System Information
TANDBERG 3000 MXP 4.2.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains:...
Page 113: Channel Status
Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...
Page 114: Call Status
TANDBERG 3000 MXP 4.2.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream or MultiSite is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site.
Page 115: System Selftest
Administrator Settings 4.2.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.
Page 116: View Settings
TANDBERG 3000 MXP 4.2.5 View Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. View Settings may contain*: General Settings System Name Language Dual Monitor Auto answer Max Call Length...
Page 117 Administrator Settings Document Camera Split Screen Default Call Settings Call Type Network Bandwidth Restrict (56k) Auto H320 Bandwidth Auto H323 Bandwidth Mic1 Audio Settings Inputs Mic2 Mic3 Audio4 Audio5 Audio6 Mix Mode VCR Ducking Level Settings Mic1 Mic2 Mic3 Audio4 Audio5 Audio6 Outputs...
Page 118 TANDBERG 3000 MXP Brightness Video Name Main Cam Doc Cam Network Type ISDN-BRI\PRI\Leased E1\T1\External H331 ISDN Switch Type ETSI (Euro ISDN) Line1 Setup On Number1 Number2 SPID1 SPID2 Line2 Setup On Number1 Number2 SPID1 SPID2 Line3 Setup On Number1 Number2...
Page 119 Administrator Settings Gateway Ethernet Speed DNS Settings E.164 Alias H.323 Settings Use Gatekeeper Gatekeeper IP H.323 Prefix Advanced H.323 Settings RSVP NAT Address IP Precedence Audio Video Data Signaling IP Type of Service (TOS) Diffserv Audio Video Data Signaling IEEE802.1x Settings IEEE802.1x Mode Anonymous Identity...
Page 120 TANDBERG 3000 MXP Data Port 1 Baud rate Parity Data bits Stop bits Mode Data Port 2 Baud rate Parity Data bits Stop bits Mode * The settings available will vary within the MXP system range depending on system and what software options installed.
Page 121: Ip Address Conflict Check
Administrator Settings 4.2.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.
Page 122: Warnings
TANDBERG 3000 MXP 4.2.7 Warnings Any warnings registered by the system will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. The following warnings may be displayed if detected by the system, depending on system type...
Page 123 Administrator Settings There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your network connection. (192) There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper warnings Could not register to the gatekeeper. The gatekeeper rejected to register the system.
Page 124: Audio Demo
TANDBERG 3000 MXP 4.3 Audio Demo TANDBERG systems are designed to improve audio quality during a video conference – as if the person is in the same room! Demonstrate the high quality Audio of your system by pressing the Audio Demo button at the...
Page 125: Restart
Administrator Settings 4.4 Restart Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.
Page 126: System Settings
TANDBERG 3000 MXP 5 System Settings The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. It is recommended to password protect the access to the settings to prevent occasional users from making crucial changes to the system, see Control Panel –...
Page 127: General Settings
Administrator Settings 5.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. General Settings contain: Language System Name / International Name* Auto Answer Phone Book Settings External Service Settings Permissions...
Page 128: Language
TANDBERG 3000 MXP 5.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to save.
Page 129: System Name
Administrator Settings 5.1.2 System Name System Name identifies the system: On the welcome page. During an MCU conference call. When using the Web-interface. When the codec is acting as an SNMP Agent. Towards a DHCP server. H323 ID. Other systems can call in using this name instead of IP-number/IP-address. System Name is blank by default.
Page 130: International Name
TANDBERG 3000 MXP 5.1.3 International Name If the System Name contains Asian and non-Latin character text input, the International Name using Latin characters only, must be specified as well. This is in order to make other systems understand the system name.
Page 131: Auto Answer
Administrator Settings 5.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected.
Page 132: Phone Book Settings
TANDBERG 3000 MXP 5.1.5 Phone Book Settings Corporate Directory The Corporate Directory is available in the menu. The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book.
Page 133: External Services Settings
Administrator Settings 5.1.6 External Services Settings External Services When set to On External Services are available. When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External Services provider. The services available are defined by the service provider.
Page 134: Permissions
TANDBERG 3000 MXP 5.1.7 Permissions Permissions contains settings for incoming MCU Calls, incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
Page 135 Administrator Settings Far End Camera Control The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snapshots The far end can access none of the four features above on the local system. You will however still be able to control the camera on the far end.
Page 136: Screen Settings
Dual Monitor TANDBERG systems can be used with both one and two monitors. If you use two monitors, make sure that Dual Monitor is set to "On". Selfview, snapshots and Dual Stream will be displayed on the second monitor.
Page 137 Administrator Settings recommended. You will get optimized picture layouts for wide screen by pressing the Layout button on the remote. Picture in Pressing the Layout button on the remote will result in an extra picture in Picture (PIP) smaller view (Picture in Picture). Press the Layout button to move it around in the corners of the screen and finally hide it.
Page 138 Note that if both TV monitor format and VGA format is set to Normal, the system will skip the 1+3 layout, which is not beneficial for 4:3 monitors. Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system.
Page 139 Administrator Settings wide screen (16:9) monitor or projector. The VGA and DVI output will then be optimized for Wide Screen VGA and High Definition (HD) display. Normal Output format is optimized for Normal VGA monitors (4:3) Wide Output format is optimized for Wide VGA monitors (16:9) Wide screen VGA or TV monitor in Normal (stretched) mode.
Page 140 TANDBERG 3000 MXP Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available. Supported formats are: SVGA (800x600) 75Hz XGA (1024x768) 60Hz / 75Hz WXGA (1280x768) 60Hz SVGA 800x600 VGA output format is forced to SVGA format (800x600) 75Hz...
Page 141 Administrator Settings PC Presentation shown in Wide (stretched) mode.
Page 142: Software Options
TANDBERG 3000 MXP 5.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.
Page 143: Date And Time Settings
Administrator Settings 5.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. IP Services for more details. The NTP IP will be provided by the DHCP server. Auto The NTP IP address is set manually.
Page 144: Menu Settings
TANDBERG 3000 MXP 5.2 Menu Settings Menu Settings contain the settings: Input Editor Language Menu Timeout In Call Menu on TV Menu on PC Balloon Help Number Key Mode Administrator Password Kiosk Mode Settings Startup Icons...
Page 145: Input Editor Language
Administrator Settings 5.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone Book, using the remote control.
Page 146: Menu Timeout In Call
TANDBERG 3000 MXP 5.2.2 Menu Timeout in Call The Menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call.
Page 147: Menu On Tv
Administrator Settings 5.2.3 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa. The menu is available on the TV screen.
Page 148: Menu On Pc
TANDBERG 3000 MXP 5.2.4 Menu on PC The Menu on PC setting decides if the menu shall be displayed on the PC (VGA screen) screen or not. For optimal layout of the menu, Menu on TV should be Off if Menu on PC is On and vice versa.
Page 149: Balloon Help
Administrator Settings 5.2.5 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window.
Page 150: Number Key Mode
TANDBERG 3000 MXP 5.2.6 Number Key Mode When pressing a number key on the remote control, while in a call, the user can decide what shall happen. The system can be configured to act automatic or manual. While in a call, the user presses a number key to: •...
Page 151 Administrator Settings Settings for Remote Control Number Keys while in a call: Add Call While in a call, the Call Menu will automatically appear when a number key is pressed on the remote control. This will enable the user to add another call. Touch tones While in a call, the Touch Tones Mode will automatically become active when a number key is pressed on the remote control.
Page 152 TANDBERG 3000 MXP If you have no stored presets on your system, you are likely not to use presets. Therefore the presets option is not present in the dialog box. Press arrow key to navigate in the list. Press OK on the remote control to select the desired entry.
Page 153: Administrator Password
Administrator Settings 5.2.7 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Settings from the Control Panel.
Page 154: Kiosk Mode Settings
TANDBERG 3000 MXP 5.2.8 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality...
Page 155 Administrator Settings If Language Menu is enabled you will first see the language selection menu. Select language and the Welcome Menu will be displayed with your desired language. In a call, the system will display Far End video in full screen. If Max Call Length is set to a value and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and 10 seconds left of the call.
Page 156 TANDBERG 3000 MXP Kiosk Mode - Auto Dial* The system will automatically dial to the first contact in the Phone Book when he handset is lifted. If this contact is busy, the system will call the second number in the Phone Book and so on.
Page 157: Startup
Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is loaded and logo is enabled.
Page 158 TANDBERG 3000 MXP Display Welcome Text The welcome text displays your system name and dial in numbers by default. It is possible to hide this information by choosing Display Welcome Text Off. Welcome text is displayed on the welcome menu.
Page 159: Icons
Administrator Settings 5.2.10 Icons The following indicator icons may be set to on or off: Mic Off Volume Off On Air Encryption Bad Network Telephone DuoVideo/H.239 On-screen Indicators for details.
Page 160: Presentation Settings
TANDBERG 3000 MXP 5.3 Presentation Settings Presentation Settings contain: Presentation Start H.239 Startup Video Source Presentation Source Snapshot Source Auto-Display Snapshot PIP Placing Presentation Rate VNC Settings...
Page 161: Presentation Start
Administrator Settings 5.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation. Dual Stream requires the Presenter Option and H.263 video.
Page 162: H.239
TANDBERG 3000 MXP 5.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.239...
Page 163: Startup Video Source
Administrator Settings 5.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.
Page 164: Presentation Source
TANDBERG 3000 MXP 5.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.
Page 165: Snapshot Source
Administrator Settings 5.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active. You can change the Snapshot Source to any video source. In this way you can program the snapshot key to apply only for PC for instance.
Page 166: Auto-Display Snapshot
TANDBERG 3000 MXP 5.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.
Page 167: Pip Placing
Administrator Settings 5.3.7 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom PIP is placed in the Bottom Right corner.
Page 168: Presentation Rate
TANDBERG 3000 MXP 5.3.8 Presentation Rate When setting up a call with H.323 the bandwidth can be controlled by the user. The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender.
Page 169: Vnc Settings
Administrator Settings 5.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. Please see chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.
Page 170: Call Quality
TANDBERG 3000 MXP 5.4 Call Quality Call Quality contains the settings: Video Algorithm Audio Algorithm AAC-LD 128kbps Natural Video Max Upstream Rate Video Quality Call Settings...
Page 171: Video Algorithm
Administrator Settings 5.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems. H.264 Bandwidth efficient video compression and decompression.
Page 172: Audio Algorithm
* G.722 at 64kbps is used in H.323 (IP) calls only. ** G.711 at 64kbps is used in SIP and H.323 (IP) calls only. *** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems.
Page 173: Aac-Ld 128Kbps (Stereo Audio)
Administrator Settings 5.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend enabling stereo audio on high call rates only.
Page 174: Natural Video
TANDBERG 3000 MXP 5.4.4 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls.
Page 175: Max Upstream Rate (Kbps)
Administrator Settings 5.4.5 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.
Page 176: Video Quality
TANDBERG 3000 MXP 5.4.6 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion* Optimized for smooth motion video (CIF/SIF or w288p for low bandwidths, 448p/400p, Interlaced CIF (iCIF) / Interlaced SIF (iSIF) or w448p for high bandwidths).
Page 177 Administrator Settings iSIF from NTSC, if Natural Video is ‘x kbps’ and the bit rate is higher than or equal to x kbps w448p will be used from a wide format (HD720p) input VGA/SVGA/XGA from PC, Digital Clarity Sharpness*: Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at lower bandwidths.
Page 178 (768 x 448 pixels) w576p (1024 x 576 pixels) w720p (1280 x 720 pixels) * Note that the TANDBERG 550 MXP and the TANDBERG 1000 MXP do not transmit the following video formats: 448p, 400p, iCIF, iSIF, w288p, w448p, w576p, and w720p.
Page 179: Default Call Settings
Administrator Settings 5.4.7 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the default Call Settings in the call. In addition to the Call Settings Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Call Settings.
Page 180 TANDBERG 3000 MXP Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls.
Page 181 Administrator Settings Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed. Using sub-address / extension address / MCU password Sub-address is used to address different systems on the same ISDN line and is primarily used in European Countries.
Page 182: Audio
TANDBERG 3000 MXP 5.5 Audio Audio contains the settings: Inputs Outputs Echo Control Stereo Settings Audio Leveling (AGC) Alert Tones and Volume Graphical View...
Page 183: Inputs
Administrator Settings 5.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed. Unconnected inputs will automatically be muted. Select Off to prevent audio/noise from connected but unused inputs.
Page 184 TANDBERG 3000 MXP Level Settings It is possible to adjust the audio input levels according to which external audio equipment is connected. The on-screen audio level indicator will make it easier to set the correct input level settings. The input level should be adjusted so that the average level reaches the transition between the green and the yellow area.
Page 185 Administrator Settings TANDBERG Audio Science microphone elements: Audio Technica AT-861PZ and Crown PZM- Signal levels - Clipping level Nominal level microphone inputs Input menu level settings 0.0 dB 83.0 mVpp -28.4 dBu -46.4 dBu 1.5 dB 69.8 mVpp -29.9 dBu -47.9 dBu...
Page 186 TANDBERG 3000 MXP Signal levels - Clipping level Nominal level line level inputs Input menu level settings 0.0 dB 15.5 Vpp 17.0 dBu -1.0 dBu 1.5 dB 13.0 Vpp 15.5 dBu -2.5 dBu 3.0 dB 11.0 Vpp 14.0 dBu -4.0 dBu 4.5 dB...
Page 187: Outputs
If Out 1 Mode is set to Auto, the system will select analog or digital (SPDIF) mode dependent on the detected Audio Module. If a TANDBERG Digital NAM is detected, SPDIF mode will be selected, otherwise analog mode will be selected.
Page 188 TANDBERG 3000 MXP Signal levels - Absolute max. output level Nominal level line level outputs* Output menu level settings 1.2 Vpp -5.5 dBu -23.5 dBu 0.0 dB 1.5 dB 1.4 Vpp -4.0 dBu -22.0 dBu 3.0 dB 1.6 Vpp -2.5 dBu -20.5 dBu...
Page 189: Echo Control
Administrator Settings 5.5.3 Echo Control Mic 1-2 Each of the 2 microphone inputs has a separate acoustic echo canceller. One echo canceller per input provides more sophisticated control than having one common canceller for all microphones. In addition to echo cancellation, the system has built-in noise reduction (NR). NR reduces constant background noise (e.g.
Page 190: Stereo Settings
TANDBERG 3000 MXP 5.5.4 Stereo Settings Settings Output response Out 1 Stereo input Stereo Audio out 1 Audio out 2 Mode* mode Speakers Analog Loudspeaker mono Analog Loudspeaker Loudspeaker left right Analog Loudspeaker mono Analog Loudspeaker Loudspeaker left right SPDIF...
Page 191 Administrator Settings If the system is connected to a Digital NAM, stereo sound on the loudspeakers shall be present if a stereo input signal is connected to the inputs VCR-Left and VCR-Right or a stereo signal is received from the Far End. If the system is not connected to a Digital NAM, stereo sound on the loudspeaker outputs will be present in the following situations: If system is idle and a stereo input signal is connected to the inputs VCR-Left and...
Page 192: Audio Leveling (Agc)
TANDBERG 3000 MXP 5.5.5 Audio Leveling (AGC) Select On to allow automatic adjustments (Automatic Gain Control) of audio levels. When On, the AGC maintains the audio signal level at a fixed value by attenuating strong signals and amplifying weak signals. Very weak signals, i.e. noise alone, will not be amplified.
Page 193: Alert Tones And Volume
Administrator Settings 5.5.6 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls. Alert Volume You may change the volume level for the selected ringing tone.
Page 194: Graphical View
TANDBERG 3000 MXP 5.5.7 Graphical View Graphical View The graphical view is a visual presentation of the audio inputs and audio outputs. • The Inputs + Far End In are listed on the left, showing the name of the input sources.
Page 195: Video
Administrator Settings 5.6 Video Video contains the settings: Camera Tracking Mode MCU Status Line Floor to Full Screen Web Snapshots MultiSite Picture Mode Video Name...
Page 196: Camera Tracking Mode
The system quickly zooms in on a single person speaking. Suitable when close- ups are preferred over wide-angle images. Note that the Camera Tracking Mode entry will not be available if not using the TANDBERG Precision HD Camera or the WAVE II Camera.
Page 197: Mcu Status Line
Administrator Settings 5.6.2 MCU Status Line The MultiSite / MCU / DuoVideo indicators will be displayed and provide information about the conference. The MultiSite / MCU / DuoVideo indicators will not be displayed. Auto The MultiSite / MCU / DuoVideo indicators will be displayed for a few seconds and then timed out.
Page 198: Floor To Full Screen
TANDBERG 3000 MXP 5.6.3 Floor to Full Screen When "Floor to Full Screen" is enabled, someone who requests floor will be seen by all participants as full screen. When "Floor to Full Screen" is "Off", someone who request floor in a MultiSite conference using the 5+1 layout will be seen in the large square, rather than full screen.
Page 199: Web Snapshots
Administrator Settings 5.6.4 Web Snapshots The system is able to generate JPEG snapshots and provide them when requested (as ‘http get’ or via ftp). See Appendix 6 for descriptions of the possible snapshot files. Snapshots generation is enabled. Snapshots generation is disabled. Note that web snapshots are not generated if the conference is encrypted.
Page 200: Multisite Picture Mode
TANDBERG 3000 MXP 5.6.5 MultiSite Picture Mode MultiSite* Picture Mode determines the default layout of a MultiSite call. Available layouts are: Auto Split, 4 Split, 5+1 Split, and Voice Switched. You can change the layout during a call using the layout option in MultiSite Services.
Page 201 Administrator Settings Voice Switched mode...
Page 202: Video Name
TANDBERG 3000 MXP 5.6.6 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters.
Page 203: Security
Administrator Settings 5.7 Security Security contains the settings: Encryption Encryption Mode Passwords Camera Standby Mode...
Page 204: Encryption
TANDBERG 3000 MXP 5.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption.
Page 205: Encryption Mode
Administrator Settings 5.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. The system will try to use AES with 128 bits encryption when setting up calls. If AES is not supported by the other site(s), no other type of encryption will be initiated.
Page 206: Passwords
TANDBERG 3000 MXP 5.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.
Page 207: Camera Standby Mode
Administrator Settings 5.7.4 Camera Standby Mode There is a setting to the Security menu called Camera Standby mode On (default)/Off. When Camera Standby mode is On, the camera turns away when standby is activated. When the system is activated the camera turns back to normal position. The camera will turn away when standby mode is activated and turn back to normal position when the system is active again.
Page 208: Network
TANDBERG 3000 MXP 5.8 Network The network menu contain: ISDN-BRI Settings LAN Settings Network Profiles Data Port Camera Port Settings...
Page 209: Isdn-Bri Settings
Administrator Settings 5.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (and SPIDs, if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
Page 210 TANDBERG 3000 MXP Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’.
Page 211: Lan Settings
Administrator Settings 5.8.2 LAN Settings LAN Settings contain: IP Settings H.323 Settings SIP Settings Wireless LAN Settings SNMP Settings IP Services Quality of Service 802.1X Settings...
Page 212: Ip Settings
TANDBERG 3000 MXP 5.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect until the system is restarted.
Page 213 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.
Page 214: Dns Settings
TANDBERG 3000 MXP DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names.
Page 215 Administrator Settings 5.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address and the H.323 ID of the system.
Page 216 This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
Page 217 Administrator Settings Multiple H.323 Aliases is set to Off. If set to Off, the system will register a single H.323-IDs on the Gatekeeper based on the following priority: • H.323 ID • International Name • System Name The default setting for Multiple H.323 Aliases is Off.
Page 218 TANDBERG 3000 MXP CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
Page 219 In the router, the following ports must be routed to the system’s IP-address: Port 1720 Port 5555-5560 Port 2326-2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference.
Page 220 TANDBERG 3000 MXP H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 to 5574 will be used for Q.931 and H.245 respectively. Dynamic The system will allocate which ports to use when opening a TCP connection.
Page 221: Sip Settings
Administrator Settings 5.8.2.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name.
Page 222 TANDBERG 3000 MXP Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided.
Page 223 Administrator Settings Draft-ietf-avt-rfc2032-bis-06.txt - Draft for advanced video signaling including resolution and mpi. RFC 2190 RTP Payload Format for H.263 Video Streams RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+) Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats.
Page 224: Wireless Lan Settings
TANDBERG 3000 MXP 5.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
Page 225 Administrator Settings Encryption Select Encryption if you want to use WEP encryption on your Wireless LAN connection. Increased encryption level will decrease performance. Select which of the keys shown below you want to use. Key 1- The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters.
Page 226: Snmp Settings
TANDBERG 3000 MXP 5.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
Page 227 Administrator Settings 5.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. This is a requirement for proper operation if H.235 authentication is implemented. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.
Page 228 TANDBERG 3000 MXP 5.8.2.7 Quality of Service QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network. The higher the number, the higher the priority.
Page 229 Administrator Settings Auto will provide the following priority: Audio Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls.
Page 230 TANDBERG 3000 MXP 5.8.2.8 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x Mode to On. 802.1x authentication enabled 802.1x authentication disabled...
Page 231: Network Profiles
Administrator Settings 5.8.3 Network Profiles This menu consists of 7 network profiles; a prefix and a suffix can be added for each profile. If you add a prefix/suffix to a profile, this prefix/suffix will automatically be added in front/back of the number being dialed.
Page 232: Data Port
All features available from the hand-held remote control can be accessed through the data port. Please see Camera Port Settings Interfaces for details on the Camera Port on the TANDBERG 3000 MXP Profile.
Page 233: Camera Port Settings
Administrator Settings 5.8.5 Camera Port Settings Camera Port Mode Auto Select Auto and the system will automatically detect the Precision HD Camera or WAVE cameras. VISCA Select VISCA if using a camera supporting the VISCA protocol.
Page 234: Restore Default Settings
TANDBERG 3000 MXP 5.8.6 Restore Default Settings Restore Default Settings will restore all system settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers.
Page 235: Peripheral Equipment
Codec. Peripheral Equipment contains: Interfaces Document Camera VCR / DVD Additional Cameras Additional Microphones TANDBERG DNAM and Speakers Stereo Speaker Kit Telephone Add-On Dual Monitor XGA Monitors and Projectors VESA Display Power Management Digital Monitor Power Management...
Page 236: Interfaces
TANDBERG 3000 MXP 6.1 Interfaces 6.1.1 Video 5 Video Inputs 1 video input used by the camera. 1 video input supporting S-Video through a Mini-DIN connector. 2 video inputs supporting composite signals through RCA connectors. 1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input, analog or digital.
Page 237 The format of the output will be either PAL or NTSC depending on your country’s standard video format. The VGA/DVI output provides either main monitor video or second monitor video depending on menu configuration. This is the output used in a standard 3000 MXP Profile configuration. Levels: Composite: 1 Vpp, 75 ohm...
Page 238 (analog, R, G & B return) DVI-I - Combined Analog and Digital Connector Pin Assignments. The TANDBERG 6000 MXP Profile and 3000 MXP Profile* systems are shipped with a PC cable with integrated audio: DVI-A Plug + 2*RCA Plug to VGA Plug + 3.5mm Stereo Plug, length 6m.
Page 239 Peripheral Equipment Signal name CON. CON. CON. CON. CON. Cable color 3 Pin 1 Pin 5 Pin 2 Pin 4 Pin DDC Clock Orange DDC Data White Vertical Sync Yellow DDC Power (+5V) 14, 16 Digital return 5, 10 Black RGB Red Red Coax RGB Green...
Page 240 HDD 15P Dust Cover PE Mold [A2T0225] Dust Cover DVI Dust Cover PE Mold [A2E1544] * The TANDBERG 550MXP and TANDBERG 770 MXP do not support VGA in, but the endpoint can be setup to support VGA out for a monitor.
Page 241: Audio
Peripheral Equipment 6.1.2 Audio 4 Audio Inputs 2 microphone inputs (balanced, 24V phantom powered) via XLR connectors. 2 audio inputs (line level) via RCA connectors. All audio inputs are active by default. For further information, refer to chapter Audio. Audio input connector specification: Connector label Microphone(s) Audio input(s)
Page 242 TANDBERG 3000 MXP 2 Audio Outputs 1 output (line level) via RCA connector providing audio from far end in addition to dial tones. This output is used by the monitor. This output also supports S/PDIF. 1 VCR output (line level) via RCA connector providing a mixed signal between audio from the local side (except from the VCR input) and audio from the far end.
Page 243: Network
1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 2 Mbps or 2.3 Mbps depending on the bandwidth option installed. To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable).
Page 244: Data Port
TANDBERG 3000 MXP 6.1.4 Data port The data port(s) are implemented as Data Communications Equipment (DCE). The connector used are female 9-pin D-subs. Signal name Direction Pin number Carrier detect, CD From DCE Receive data, RXD From DCE Transmit data, TXD...
Page 245: Camera Port
6.1.5.1 Using Precision HD Camera The TANDBERG 3000 MXP Profile* system is shipped with a PC cable with integrated audio. See chapter: Interfaces – Video for more information about the camera cable. NOTE! The enclosed TANDBERG Camera Cables must be used! Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera.
Page 246 TANDBERG 3000 MXP PINOUT DIAGRAM .1 SIGNAL DATA/POWER S-VIDEO DSUB NAME CABLE CABLE CONNECTOR CONNECTOR CONNECTOR +12V DC +12V DC +12V DC Y-GND C_GND NO CONNECT S_Video Connection Pinout Description Impedance Level GND Ground (Y) GND Ground (C) Y Intensity (Luminance) 75 Ohms 1V incl.
Page 247: Document Camera
Peripheral Equipment 6.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input, if available, on the system. 2.
Page 248: Dvd / Vcr
TANDBERG 3000 MXP 6.3 DVD / VCR Installing a VCR/DVD-recorder/player DVD/VCR Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.
Page 249 Peripheral Equipment AAC-LD is enabled (see chapter Audio Algorithm) Audio In (VCR) is On (see chapter Audio). If audio from VCR is too low, this level can be adjusted in Audio Settings, Inputs and Level Settings. The audio from the VCR will be audible in the local speaker system.
Page 250: Additional Cameras
2. Camera number three must be connected to video input 3, and so forth. The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft). Note that additional controllable cameras are only available for some roll-about systems. Set-...
Page 251: Additional Microphones
Peripheral Equipment 6.5 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone, it is possible to connect additional microphones to your system. See Appendix 4 for more information.
Page 252: The Tandberg Dnam And Speakers
TANDBERG 3000 MXP 6.6 The TANDBERG DNAM and Speakers TANDBERG 6000 MXP Profile, TANDBERG 6000 MXP, TANDBERG 7000 MXP, TANDBERG 8000 MXP and TANDBERG Maestro The TANDBERG Digital Natural Audio Module, DNAM*: The DNAM audio system is built on two specially designed and separate modules; the DNAM audio amplifier and the DNAM loudspeaker cabinet.
Page 253 The DNAM Amplifier*: 3 x 50W continuous average Center Output Power (load specified by DNAM Center Speakers). 2 x 50W continuous average Stereo Output Power (load specified by TANDBERG Loudspeaker Stereo Kit). Full dynamic range for audio (high fidelity range) Digital Signal Processing and Filtering on all channels for best audio detail clarity Digital Crossover Filtering on center channels.
Page 254 TANDBERG 3000 MXP The DNAM Loudspeaker Cabinet (Center Speakers)*: 3-way Center Speaker system Frequency range 50Hz - 20kHz 2 x 130mm low- and midrange loudspeakers, 8 ohms nominal, high quality 1 x 25mm dome tweeter, 6 ohms nominal, high quality...
Page 255 *Note that there are different solutions on integrated audio modules and speakers included in the larger high-end TANDBERG systems. Please contact your TANDBERG representative for more information. ** These are available with the TANDBERG 3000 MXP Profile and TANDBERG 6000 MXP Profile only.
Page 256: Stereo Speaker Kit
Stereo Speaker Kit. Note that if stereo speakers are enabled in the menu without having any stereo speakers connected to the Digital NAM, or having other speakers than the TANDBERG stereo speakers, it may cause the acoustic echo-canceller to malfunction.
Page 257 Peripheral Equipment...
Page 258: Telephone Add-On
TANDBERG 3000 MXP 6.8 Telephone Add-On The system has a built in audio bridge* that can bring in Voice over IP (VoIP) telephony or normal telephone sites using ISDN. Note that this requires a system with mixed audio output (audio from local and far end) and one audio input without integrated echo cancelling.
Page 259: Dual Monitor
Peripheral Equipment 6.9 Dual Monitor Note that this requires a system with dual monitor video output. It is possible to install the system in a Dual Monitor configuration. The Dual Monitor can be used to show full screen selfview, still images and Duo Video. To use the system in the Dual Monitor configuration: 1.
Page 260: Xga Monitors And Projectors
6.10 XGA Monitors and Projectors (Optional) Some TANDBERG systems can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that this requires a system with minimum one DVI-I output.
Page 261: Vesa Display Power Management
In Off mode some power may still be drawn in order to power indicator lights etc. EDID contains the information on which mode a specific monitor supports. TANDBERG supports all four modes. However, in F1 and above, all monitors not listed below are automatically set to Off.
Page 262: Digital Monitor Power Management
DMPM in software F2 and above. Six monitor power states are defined. Monitor On Power state Transmitter (TANDBERG codec) and receiver (Monitor) are powered and active. This power state is equivalent with the DPMS normal mode. Intermediate Power state...
Page 263: Extended Display Identification Data (Edid)
This standard contains information on product ID, basic display parameters, timing identifications and detailed timing descriptions. In F1 and above, TANDBERG will use the EDID information to decide which resolution to use, 800x600 @ 75Hz or 1024x768 @ 60Hz. Example (1024x768@60Hz)
Page 264 TANDBERG 3000 MXP Tested and verified monitors, EDID & Timing Listed below are some of the monitors TANDBERG have tested and verified against: ADI A715 Dell W1700 Dell W1900 EIZO L367 EIZO F730 ErgoScan 400S Hitachi CM640ET Hitachi CM769ET IBM 9494-HBO...
Page 265: Appendices
Appendix 8: Connecting the system to PRI/T1 Appendix 9: Connecting the system to the Switched 56 network Appendix 10: Connecting the system to ISDN using NT1 network adapters Appendix 11: TANDBERG Cameras Appendix 12: Remote control Appendix 13: Cisco CallManager registration...
Page 266: Appendix 1: Technical Specifications
UNIT DELIVERED COMPLETE WITH: IP NETWORK FEATURES 1 wide flat screen monitor, wireless remote control, IEEE 802.1x/EAP Network Authentication TANDBERG Precision HD Camera, microphone, Digital H.235 Gatekeeper Authentication audio module, integrated speakers, integrated cabling, wall- DNS lookup for service configuration mount, pedestal and optional wheel base.
Page 267 Audio mixer H.239 Automatic Gain Control (AGC) Automatic Noise Reduction SYSTEM MANAGEMENT Audio level meters Support for the TANDBERG Management Suite VCR ducking Total management via embedded web server, SNMP, SSH, Packet loss management Telnet, FTP and SOAP Active lip synchronization...
Page 268 System features vary depending on network selection and software package. All specifications are subject to change without notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer, Inc., registered in the U.S.
Page 269: Appendix 2: Bandwidth Information For Tandberg Endpoints
Appendices Appendix 2: Bandwidth Information for TANDBERG Endpoints Bandwidth information for TANDBERG endpoints Model 8000MXP, 7000MXP 6000MXP, Maestro Bandwidth Standard: 768 / 3072 Standard: 768 / 3072 Point to point Option: 1920 / 4096 Option: 1920 / 4096 ISDN / IP...
Page 270 TANDBERG 3000 MXP H.264 Up to 2Mbps Up to 2Mbps Picture Mode MultiSite VS, CP4, CP5+1 VS, CP4, CP5+1 Model 990MXP / 990NET MXP 880MXP / 880NET MXP Bandwidth Standard: 1920 (IP only) Standard: 1152 (IP only) Point to point...
Page 271: Appendix 3: Environmental Considerations
Appendices Appendix 3: Environmental Considerations Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
Page 272: Appendix 4: Guidelines For Setting Up Rooms For Video Meetings
TANDBERG 3000 MXP Appendix 4: Guidelines for Setting up Rooms for Video Meetings Guidelines for setting up rooms for video meetings The following are a set of guidelines to consider when either building a video meeting room, or using an existing room for video meetings.
Page 273 Appendices How to prepare a typical room for video meeting: The illustration below shows the principles of a typical room designed to obtain the best results when using a videoconference system. If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected.
Page 274: Appendix 5: Security
TANDBERG 3000 MXP Appendix 5: Security Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call.
Page 275 All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
Page 276 Diffie Hellman key distribution via H.320, H.323 and Leased Line connections. The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).
Page 277: Appendix 6: Using The File System
Appendices Appendix 6: Using the File System Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
Page 278: Appendix 7: Web Interface
TANDBERG 3000 MXP Appendix 7: Web Interface Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1.
Page 279: Appendix 8: Connecting The System To Pri/T1
Appendices Appendix 8: Connecting the System to PRI/T1 (Not available on all TANDBERG systems) Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1-interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection. The E1/T1-interface must be connected to a CSU approved according to IEC 60950, UL 1950 or equivalent standard.
Page 280: Appendix 9: Connecting The System To The Switched 56 Network
TANDBERG 3000 MXP Appendix 9: Connecting the System to the Switched 56 Network Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks.
Page 281: Appendix 10: Connecting The System To Isdn Using Nt1 Network Adapters
Appendices Appendix 10: Connecting the System to ISDN using NT1 Network Adapters Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
Page 282 TANDBERG 3000 MXP...
Page 283: Appendix 11: Tandberg Cameras
Appendices Appendix 11: TANDBERG Cameras TANDBERG Precision HD Camera (Available to TANDBERG 8000 MXP, 6000 MXP Profile, 3000 MXP Profile*, Maestro MXP and Edge 75/85/95 MXP) Pin-outs and Connectors...
Page 284 4. Codec – HD Video Out 5. Kensington Lock NOTE! The enclosed TANDBERG Camera Cables must be used! Do not use other camera cables as this might cause problems with the transfer of video signals from the Precision HD Camera.
Page 285 The maximum length of the camera cable for multiple cameras supported by TANDBERG is 20 m (65 ft). * Applies to T3000 MXP Profile with new hardware. ** Disabled when connected to a TANDBERG system using the TANDBERG Camera Cable. This output does not support HDCP (High Bandwidth Digital Content Protection). Precision HD Camera Dimensions:...
Page 286 TANDBERG 3000 MXP Top view:...
Page 287: Wave Ii Camera
Appendices (Not available with set top systems) WAVE II Camera Pinouts and Connectors 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 Pin-6 Pin-5...
Page 288 TANDBERG 3000 MXP Pin-5 Pin-4 RXD (in) Pin-3 TXD (out) Pin-2 Presence (+12V in daisy chain) Pin-1 Dimensions Front view: Side view: Rear view: Underside view:...
Page 289: Appendix 12: Remote Control (Trc3 / Trc4)
Appendices Appendix 12: Remote Control (TRC3 / TRC4) Remote Control (TRC 3 / TRC4) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelength 940nm IR carrier frequency...
Page 290 TANDBERG 3000 MXP Remote Control key code map: Button Remote Control Remote Control TANDBERG TRACKER codes (TRC 3) (TRC 4) Address Button name Address Button name Address Button name NUMBER 1 NUMBER 1 NUMBER 2 NUMBER 2 NUMBER 3 NUMBER 3...
Page 291 Appendices RIGHT RIGHT CALL CALL END CALL END CALL PHONE PHONE BOOK BOOK MENU MENU CANCEL CANCEL LAYOUT LAYOUT MAIN CAM DOC CAM HELP FAR END PRESETS SERVICES WAKE UP WAKE UP LOW BATT LOW BATT PROG VER PROG VER...
Page 292: Appendix 13: Cisco Callmanager Registration
2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
Page 293: Appendix 14: Diagnostics Tools For Ip
Appendices Appendix 14: Diagnostics Tools for Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’. One can get traces for RAS, Q.931 and H.245 with this command.
Page 294 TANDBERG 3000 MXP Function Port Type Gatekeeper Discovery (RAS) 1719 Q.931 Call Setup 1720 H.245* Range 5555-5574 Video Range 2326-2405 Audio Range 2326-2405 Data/FECC Range 2326-2405 MultiSite + Duo Video (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified...
Page 295: Appendix 15: System Upgrade
Using ISDN A) To upgrade using the web interface, please do the following steps: 1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
Page 296 TANDBERG 3000 MXP The following page will now be displayed: Figure 1 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button.
Page 297 1. Copy the new software file to a folder on your harddisk, for instance c:\software. 2. Open a DOS window, and go to the folder where the new software is stored. 3. Type ftp <ip address of the TANDBERG MXP system>. 4. Type in the supplied ‘Release Key’ as user.
Page 298 2. Copy the new software file to a folder on your computer, for instance c:\software. 3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
Page 299 Settings/General/Permissions menu. 7. Enter the password set at the far end for remote upgrade (default password is “TANDBERG”) 8. Press ‘Install Software' .The system will now use about 90% of the call capacity to transfer the software file across.
Page 300 TANDBERG 3000 MXP In the menu on the system under ‘Control Panel/System Information’, the installed software should now be displayed as the ‘Software Version’.
Page 301: Appendix 16: Declaration Of Conformity
EN 61000-3-3: 1995, A1 TBR 3 Layer 1, 2 and 3 TECHNICAL CONSTRUCTION FILE NO.: X13496 YEAR WHICH THE CE-MARK WAS AFFIXED: 2005 For an official, signed version of this document, or details regarding documentation from the technical construction file, please contact TANDBERG.
Page 302: Appendix 17: Dimensions
TANDBERG 3000 MXP Appendix 17: Dimensions Dimensions with Precision HD Camera...
Page 303 Appendices...
Page 304 TANDBERG 3000 MXP...
Page 305 Appendices...
Page 306 TANDBERG 3000 MXP Dimensions with WAVE II Camera Front view, 42'' monitor Front view, 32'' monitor...
Page 307 Appendices...
Page 308 TANDBERG 3000 MXP Top view, with base Top view, 32'' monitor...
Page 309 Appendices Top view, 42'' monitor...
Page 310 TANDBERG 3000 MXP Codec...
Page 311: Appendix 18: How To Remove The Codec
Appendices Appendix 18: How to Remove the Codec How to remove the codec Pull out codec and remove cables...
Page 312 TANDBERG 3000 MXP Unscrew bolts as indicated and change codec...
Page 313: Appendix 18: Protocols Supported
(Max. number of simultaneous connection = 8, in addition to the RS232 connection). TELNET Challenge TMS (Tandberg Management Suite) uses MD5-Challenge Response algorithm (RFC-1321) Telnet access for encryption of password over the IP network. SNMP - Simple Network Management Protocol A standard network protocol for management and surveillance of TCP/IP networks (RFC 1157 SNMP v1, RFC 1213 MIB-II).
Page 314 TANDBERG 3000 MXP WAN – Wide Area Network A communications network connecting geographically separated computers, printers, and other devices. SSL - Secure Sockets Layer SSL is a proposed open standard for establishing a secure communications channel to prevent the interception of critical information.
Page 315: Appendix 19: Cable Specifications
Appendices Appendix 19: Cable Specifications TANDBERG MXP and Classic Endpoints that support External Network External Network Pinout With respect to signals on the NET port: • For balanced signals a “0”=low voltage is defined as terminal A positive with respect to terminal B.
Page 316 TANDBERG 3000 MXP Cable Specification V.35 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on cable at Codec end: Female 26 pin high-density DSUB with thumbscrews. • Connectors on cable at V.35-adapter end: Male 34 pin Winchester (AMP part number 201357-1 or equivalent).
Page 317 Appendices Cable Specification V.35/RS-366 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on cable at Codec end: Female 26 pin high-density DSUB with thumbscrews. • Connectors on cable at V.35-adapter end: Male 34 pin Winchester (AMP part number 201357-1 or equivalent) and Male 25 pin DSUB with thumbscrews.
Page 318 TANDBERG 3000 MXP Cable Specification RS-449 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male Signal Name...
Page 319 Appendices Cable Specification RS-449/RS-366 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male • Connector on RS-366:...
Page 320 TANDBERG 3000 MXP Cable Specification RS-530 Cable TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-530: DSUB 25 pin Male •...
Page 321 Appendices Cable Specification RS-530/RS-366 TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-530: DSUB 25 pin Male • Connector on RS-366: DSUB 25 pin Male •...
Page 322 TANDBERG 3000 MXP Cable Specification RS-449 Cable to KIV-7 TANDBERG MXP and Classic Endpoints that support External Network • Connector on Tandberg End: Female 26pin High Density DSUB Newark P/N 50F2055 or Equivalent • Connector on RS-449: DSUB 37 pin Male...
Page 323: Glossary
Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
Page 324 TANDBERG 3000 MXP Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection.
Page 325 Glossary Diagnostics: Allows testing of individual system components and displays the current system settings. Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference.
Page 326 H.264: Video algorithm for bandwidth-efficient video compression and decompression Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives. Humfilter: A highpass filter which reduces very low frequency noise. iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second...
Page 327 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
Page 328 TANDBERG 3000 MXP Non Standard Facility: The network provider may require service selection in your ISDN configuration. Valid NSF codes are from 1 to 31. 0 will disable NSF service codes. NR: Noise Reduction. Reduces constant background noise (e.g. noise from air-conditioning systems, cooling fans, etc.).
Page 329 Selfview: Outgoing video. In most cases, the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen.
Page 330 Terminate meeting: The chairman can terminate the conference, i.e. all participants are disconnected. TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones instead of preset on the number keys.
Page 331 Glossary VNC: Virtual Network Computing. Voice Switched: The active site will be displayed in full screen during a MultiSite conference. WAVE II Camera: Wide Angle View Camera - delivers the widest angle of view in the industry. Welcome menu: The welcome menu displays the Menu when you are outside a call. XGA: extended Graphics Array (1024 x 768)
Page 332: Index
TANDBERG 3000 MXP 9 Index Access Code........98, 120 H.239 ........ 79, 147, 148, 150 Additional microphone ......237 Hardware serial number ......98 Administrator Password......139 Alert Speaker ...........179 Indicators ..........33 Alert Tones and Volume ......179 Interfaces ..........222 Allowance ..........120 IP Address Conflict Check ......
Page 333 Index Release Floor from Participant ....89 Timeout ........... 132 Request Floor ..........85 To connect a PC to Dataport 1 ....218 Restart .............111 Touch Tones ..........31 Restore defaults........220 User Guide..........112 Screen Settings ........122 Search ............64 Video Algorithm........157 Selfview .............25 Video Call..........

TANDBERG 3000 MXP Profile User Manual

1 Introduction

2 Installation

3 General Use

4 Control Panel

5 System Settings

6 Peripheral Equipment

7 Appendices

Appendix 1: Technical Specifications

Appendix 2: Bandwidth Information for TANDBERG Endpoints

Appendix 3: Environmental Considerations

Appendix 4: Guidelines for Setting up Rooms for Video Meetings

Appendix 5: Security

Appendix 6: Using the File System

Appendix 7: Web Interface

Appendix 8: Connecting the System to PRI/T1

Appendix 9: Connecting the System to the Switched 56 Network

Appendix 10: Connecting the System to ISDN Using NT1 Network Adapters

Appendix 11: TANDBERG Cameras

Appendix 12: Remote Control (TRC3 / TRC4)

Appendix 13: Cisco Callmanager Registration

Appendix 14: Diagnostics Tools for IP

Appendix 15: System Upgrade

Appendix 16: Declaration of Conformity

Appendix 17: Dimensions

Appendix 18: How to Remove the Codec

Appendix 18: Protocols Supported

Appendix 19: Cable Specifications

8 Glossary

9 Index

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Summary of Contents for TANDBERG 3000 MXP Profile