TANDBERG 770 MXP User Manual
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TANDBERG 770 MXP User Manual

Tandberg video conferencing user manual
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User Manual
Software version F1
D13356.01
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Summary of Contents for TANDBERG 770 MXP

  • Page 1 User Manual Software version F1 D13356.01 This document is not to be reproduced in whole or in part without permission in writing from:...

  • Page 2: Table Of Contents

    Table Of Contents User Manual ..........................1 Trademarks and Copyright ......................1 Environmental Issues ........................ 2 Operator Safety Summary......................3 1 Introduction ..........................5 1.1 At a Glance ........................6 1.2 Menu Structure ......................8 2 Installation..........................10 2.1 Unpacking and Mounting ..................... 11 2.2 Connecting Cables.......................
  • Page 3 Table Of Contents 3.12.5 Assign Floor and Release Floor from Participant ..........51 3.12.4 Chair Control ....................... 50 3.12.6 View Site and End View ..................51 3.12.7 Disconnect Participant..................51 3.12.8 Terminate Meeting ....................51 3.12.9 More about MultiSite (embedded MCU).............. 51 3.13 Control Panel .......................
  • Page 4 TANDBERG 770_880_990MXP User Manual 4.5.6 Alert Tones and Volume..................85 4.6 Video ..........................86 4.6.1 Camera Tracking Mode..................86 4.6.2 MCU Status Line ....................87 4.6.3 Floor to Full Screen ....................87 4.6.4 Web Snapshots ..................... 87 4.6.5 MultiSite Picture Mode ..................88 4.6.6 Picture Control.......................

  • Page 5: User Manual

    The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however...

  • Page 6: Environmental Issues

    Waste handling No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations, marking recyclable parts so the waste station can disassemble and re-use these parts.

  • Page 7: Operator Safety Summary

    User Manual Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 8 TANDBERG 770_880_990MXP User Manual  Servicing - Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

  • Page 9: Introduction

    1 Introduction The TANDBERG 770/880/990 MXP system offers superior audio and video quality in a fully featured unit. MXP stands for Media Experience and indicates the new TANDBERG platform. Main Features:  Supports videoconferencing via both IP and ISDN networks.

  • Page 10: At A Glance

    TANDBERG 770_880_990MXP User Manual 1.1 At a Glance Camera The built-in camera includes a high quality colour camera with a fast pan/tilt/zoom action. The camera is controlled by the system’s infra-red remote control and operates pan/tilt, focus and zoom. Codec The Codec is the heart of the system.
  • Page 11 1 Introduction Table microphone The high quality table microphone is designed to use on a table during a videoconference. You can connect up to three microphones. The ideal location for the microphone is on a flat surface at least 2m (6.5 ft) from the front of the system. The microphone cable should always point towards the system.

  • Page 12: Menu Structure

    TANDBERG 770_880_990MXP User Manual 1.2 Menu Structure The menu structure is divided in two. The Main Menu is available for all users and contains all functionality of the system. The Administrator Menu contains all the settings of the system. Enter Administrator Settings from Main Menu - Control Panel. Making changes to the Administrator Settings will change the behavior of the system.
  • Page 13 1 Introduction...

  • Page 14: Installation

    2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 15: Unpacking And Mounting

    2 Installation 2.1 Unpacking and Mounting Unpacking The TANDBERG 7700/ 8800/990 MXP consists of the following items:  Videoconferencing system with built-in camera  Table Microphone  Remote Control  Batteries  User Manual on CD  Cables Place the system centrally, on top of the monitor, close to the front and ensure it is stable.

  • Page 16: Connecting Cables

    TANDBERG 770_880_990MXP User Manual 2.2 Connecting Cables...
  • Page 17 2 Installation 1. Microphone cable  Connect the microphone to the microphone cable.  Connect the microphone cable to microphone input 1 on the system. 2. Monitor cable(s) Scart (Europe):  Connect the Scart adapter to one of the Scart connectors on your monitor. Scart (Europe) &...
  • Page 18 TANDBERG 770_880_990MXP User Manual Note! Make sure you insert the card in the right direction (with the product logo pointing upwards). Push the card into the slot until the Eject button pops up. See chapter 4.8.2.4 Wireless LAN Settings for configuration.

  • Page 19: Monitor Configuration

    2 Installation 2.3 Monitor Configuration Power on Power on the monitor and use the monitor remote control to select the Audio/Video input used (refer to your monitor manual). If you are using S-video from the system, remember to select S-Video input to avoid a black and white picture. Select Audio/Video input on monitor Selection of Audio/Video input used is generally performed by pressing the 0/AV button on the TV remote control several times.

  • Page 20: System Configuration

    TANDBERG 770_880_990MXP User Manual 2.4 System Configuration The system must be configured for each installation. Configuration settings can be made via the system menu. Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save your changes. Press Cancel (x) to return to the previous Menu.
  • Page 21 6. Screen Settings When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9). TANDBERG also recommends setting Picture Layout to Picture outside Picture when using 16:9 monitors. Picture outside Picture provides a display layout optimized for wide screen monitors. The display layout may be changed at any time using the Layout button on the remote control.

  • Page 22: General Use

    3 General Use Wake up the system When the system is not in use, it is in standby mode and the screens are black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote will also wake up the system.

  • Page 23: The Welcome Screen

    3 General Use 3.1 The Welcome Screen When the system is switched on, you will see the welcome screen. The welcome screen presents the Main Menu and displays your Main Camera image in the background (Main Camera is system default). Your dial in numbers and system name are displayed in the upper right corner.

  • Page 24: Using The Remote Control

    TANDBERG 770_880_990MXP User Manual 3.2 Using the Remote Control The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and OK to navigate the menu. The system’s most commonly used functions are also accessible directly from the remote control.

  • Page 25: Navigation

    3 General Use 3.2.1 Navigation Arrow keys and OK Navigate in the menu with arrow keys. The yellow selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.
  • Page 26 TANDBERG 770_880_990MXP User Manual How to use Layout with Picture in Picture: 1. Press Layout once to bring up a picture in picture. 2. Press Layout three more times to move it around in the corners of the screen. 3. The fourth time you press Layout, it will disappear.

  • Page 27: Mic Off

    3 General Use Example of Side by Side 3.2.4 Mic Off To mute your microphone during a call, press Mic off. An on-screen indicator appears when the microphone is off. In a call, if audio is detected, the on-screen symbol will start to flash. Pressing Mic off one more time will activate the microphone again.

  • Page 28: Number And Letter Keys

    TANDBERG 770_880_990MXP User Manual 3.2.6 Number and Letter keys Pressing a number key when you are outside a call will take you to the call menu. When you are in a call, the number keys are used for Camera Presets. Press a number and you go to the corresponding Camera Preset (see chapter 3.10.3 Camera Presets).

  • Page 29: On Screen Indicators

    3 General Use 3.3 On Screen Indicators The system has a number of icons signaling different settings: Volume Off This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on. Microphone Off This indicator is shown when the microphone is turned off.

  • Page 30: Using The Menu

    TANDBERG 770_880_990MXP User Manual 3.4 Using the Menu Main menu outside a call and in a call. The menu is the Interface you will use to control the system. The main menu contains: Make a Call, Standby, Phone Book, Move Camera, Presentation, MultiSite Services and Control Panel.

  • Page 31: Make A Call

    You can enter a number manually in the input field or select the book icon to select a contact from the phone book. The TANDBERG system can make both video calls and telephone calls. For video calls, choose Place Video Call in the call menu. For telephone calls, choose Place Telephone Call.

  • Page 32: Telephone Call

    TANDBERG 770_880_990MXP User Manual 3.5.2 Telephone Call The TANDBERG system has great audio- as well as video performance. Use the system both as a videophone and a telephone! How to make a telephone call: 1. Press the green key on the remote or choose Make a Call from the Main Menu to open the Call menu.

  • Page 33: Call Settings

    3 General Use 2. Choose Add Video Call or Add Telephone Call from the menu line. An extra number field appears. Press the Add button until you have the desired number of participants (press Cancel inside an empty input field to delete the field). 3.
  • Page 34 TANDBERG 770_880_990MXP User Manual Call Type Call Type can be set to Video Call (default) or Telephone Call. Using Video, the system will try to connect as a video call. Some network configurations will cause the fallback to a telephone call to fail. In these cases, you should set the call type to telephone and the call will be placed as a telephone type only.
  • Page 35 3 General Use Type of calls* Auto: 384 kbps on ISDN/768 kbps on LAN Max: 512 kbps on ISDN-BRI 2Mbps (1920 kbps, IP only) 1472 kbps = 23B, IP only 1152 kbps = 18B, IP only 768 kbps = 12B, IP only 512 kbps = 8B 384 kbps = 6B 320 kbps = 5B...

  • Page 36: Answer An Incoming Call

    TANDBERG 770_880_990MXP User Manual 3.6 Answer an incoming Call You can receive calls anytime, even when the system is in standby mode. But remember to switch the system on using the On/Off switch located at the rear of the system as described in chapter 3 General Use.

  • Page 37: End Call

    3 General Use 3.7 End Call The remote control works much like a mobile/cellular phone. Press End Call from the main menu or the red key on the remote control. In the End Call dialog box, press End Call again. Press Cancel (x) to continue the call.

  • Page 38: Standby

    TANDBERG 770_880_990MXP User Manual 3.8 Standby The system will automatically go to Standby mode when it is not in use. You can also choose Standby from the main menu (outside a call) to put the system to standby. In standby mode, the screen(s) are black.

  • Page 39: Phone Book

    3 General Use 3.9 Phone Book The local Phone Book stores up to 200 contacts including the last numbers dialed. Using the Phone Book is time saving and makes sure you do not inadvertently call the wrong number. The contacts are sorted alphabetically. Navigate the phone book with arrow keys or letter keys, searching on the first letter (like on a mobile/cellular phone).

  • Page 40: Global Phone Book

    TANDBERG 770_880_990MXP User Manual 3.9.1 Global Phone Book If your system is connected to an external management system like the TANDBERG Management Suite (TMS), it is possible to use a central contact list from the management system. These contacts can not be changed locally by the system, only from the management system.

  • Page 41: Multisite

    3 General Use 3.9.3 MultiSite (optional feature) It is possible to pre-define MultiSite meetings using the phone book. You can have up to 6 video participants (including yourself) and 5 telephone participants in a meeting. All sites will then be connected automatically instead of having to add sites one by one. You can store up to 50 MultiSites in the phone book.

  • Page 42: Edit

    TANDBERG 770_880_990MXP User Manual 3.9.4 Edit To edit a contact, highlight the contact and press arrow left. Press arrow key down to select the Edit button. In the edit window you can edit Name, Call Type, Number, Network, Bandwidth and Restrict (56k). Press OK to save.

  • Page 43: Move Camera

    (when you are in a call). See chapter 3.10.3 Camera Presets.  Use Automatic Camera Tracking. See chapter 3.13.5 Automatic Camera Tracking.  Use the TANDBERG tracker (see separate documentation). 3.10.1 Zoom The zoom key on the remote control will zoom the picture in and out (+ and -).

  • Page 44: Camera Presets

    TANDBERG 770_880_990MXP User Manual Example: You cannot see what the far end is writing on their whiteboard. Choose Move Camera from the main menu. Choose Far End from the dialog box. Use Zoom and arrow keys to move the far end camera. Press OK when done to go back to normal.
  • Page 45 Saving Presets for the TANDBERG Tracker: (see separate TANDBERG Tracker instructions included with the tracker): 1. Select which Camera Preset to be used on the TANDBERG Tracker. 2. Move the camera to the position you want to save on the tracker.

  • Page 46: Presentation

    TANDBERG 770_880_990MXP User Manual 3.11 Presentation The Presentation Functionality in the system enables you to show PC, Document Camera, VCR, AUX and VNC in addition to your Main Camera. This is perfect for meetings where you would like to show a PowerPoint presentation for instance. You can even use arrow keys up and down on the remote control to activate Page Up/Down on the PC (this only applies when using VNC).

  • Page 47: Presentation Menu

    3 General Use 3.11.2 Presentation Menu The Presentation menu offers you all available video sources; Main Camera, PC, Document Camera, VCR, AUX and VNC. All these sources can be used as Main Video or Presentation (Duo Video). Press the Main Video button to change Main Video, press the Presentation button to choose Presentation Video.

  • Page 48: Pc Presenter (Dvi/Xga Input)

    TANDBERG 770_880_990MXP User Manual How to stop a Presentation (Duo Video): 1. Choose Stop Presentation from the Presentation menu. 2. Press OK to stop the presentation. 3.11.3 PC Presenter (DVI/XGA Input) (Optional feature) Users often have their presentations on a laptop that is brought into the meeting room.

  • Page 49: Pc Soft Presenter And Vnc

    3 General Use VGA-formats supported on 'DVI-I in'. (VESA compliant) SVGA 800X600 60,72,75,85 Hz 1024X768 60,70,75 Hz SXGA 1280x1024 60Hz 3.11.4 PC Soft Presenter and VNC (Optional feature) PC SoftPresenter is used to display PC images on your system without using a VGA cable (PC Presenter).

  • Page 50: Duo Videotf/H.239

    TANDBERG 770_880_990MXP User Manual 3.11.5 Duo VideoTF/H.239 (Optional feature) With Duo Video you have the opportunity to show two different live video streams simultaneously, main video and Duo Video. This is handy when showing a presentation. You see the live presentation and the live video of the presenter simultaneously. When you start a presentation, Duo Video starts automatically if both local and remote system supports Duo Video.

  • Page 51: Take New Snapshot

    3 General Use 3.11.6 Take New Snapshot The system can take a snapshot of your live video. Snapshot is handy when you are in a call with a system that does not support Duo Video. Use Snapshot to show a snapshot of your presentation and continue the meeting with main camera.

  • Page 52: Multisite Services

    A Multipoint Control Unit (MCU) enables several sites to participate in the same conference. See chapter 3.5.3 Add Call for how to make a MultiSite call. In TANDBERG's embedded MCU, MultiSite, you can have a maximum of 4 video- and 3 telephone-participants including yourself (the host).

  • Page 53: Request Floor And Release Floor

    3.12.2 MultiSite Layout (Only supported by TANDBERG MultiSite) With a TANDBERG MultiSite you can choose between the layouts: Auto Split, 4 Split, 3+1 Split and Voice Switched view. Auto Split displays all participants on the screen simultaneously. 4 Split displays the 4 last speaking Participants. 3+1 Split displays the speaking participant in a big picture and the 3 other participants in small pictures.

  • Page 54: Terminal Names

    Cancel to go back. 3.12.4 Chair Control (Not supported by TANDBERG MCU or MultiSite) As chairman, you have access to more MultiSite Services. Select Chair Control to assume the role of chairman of the conference. Select Release Chair to end the role as chairman. A Chair...

  • Page 55: Assign Floor And Release Floor From Participant

    3.12.6 View Site and End View (Not supported by TANDBERG MCU or MultiSite) View Site allows you to view any participant in the conference regardless of whom having floor and chair. Choose End View to go back to normal.
  • Page 56 TANDBERG 770_880_990MXP User Manual  The MultiSite has specific numbers for each call that participates in the conference. To find the dial-in numbers for the MultiSite, choose Information from the main menu and open System Information from the bottom menu line.
  • Page 57 3 General Use By connecting MultiSite systems together, it is possible to connect even more sites in a cascaded MultiSite (see example below). All connections can use any combination of ISDN/IP. The host can connect up to 5 other video systems with MultiSite functionality. The cascaded systems can connect to 4 other video sites.

  • Page 58: Control Panel

    TANDBERG 770_880_990MXP User Manual 3.13 Control Panel The Control Panel contains the features:  User Guide  Streaming  Far End Control  Camera Preset  Camera Tracking  Text Chat  System Information  Administrator Settings  Restart 3.13.1 User Guide The on screen user guide takes you through a quick step-by-step introduction to videoconferencing.

  • Page 59: Streaming

    3 General Use 3.13.2 Streaming Streaming lets you broadcast your meeting to participants on web. The web participants can listen to the meeting, see snapshots, but not participate themselves. Snapshots of current stream (if MultiSite), selfview, far end and DuoVideo streams are accessible via http. See Appendix 6 for descriptions of the possible snapshot files.

  • Page 60: Far End Control

    TANDBERG 770_880_990MXP User Manual  Remote: Only the far end video will be streamed. Local and far end audio is always streamed.  On: Streaming can be started from external user interfaces Allow Remote Start like the Web-browser or Telnet session.

  • Page 61: Camera Preset

    3 General Use Far End Camera Presets works just like your own camera presets. When Far End is on, use the number keys to activate far end camera presets. You are however not allowed to save far end camera presets. Far End Presentation Pressing the Presentation key or choosing a presentation from the presentation menu while Far End is on, will result in opening a far end presentation.

  • Page 62: Text Chat

    TANDBERG 770_880_990MXP User Manual The camera position stored at Preset 7 must be related to Microphone 1. Therefore all participants who are located closest to Mic1 should be included in the Preset 7 camera position etc. When camera tracking is activated and a person close to Mic1 speaks, Preset 7 will be automatically selected.

  • Page 63: Administrator Settings

    3 General Use  Channel Status  View Administrator Settings For more information, see chapter 4.9 Diagnostics. 3.13.8 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system.

  • Page 64: Administrator Settings

    4 Administrator Settings Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the access to Administrator Settings to prevent occasional users from making crucial changes to the system, see chapter 4.2.9 Administrator Password.

  • Page 65: General Settings

    4 Administrator Settings 4.1 General Settings When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see chapter 2.4 System Configuration. General Settings contain:  Language  System Name ...

  • Page 66: System Name

    Follow the installation procedure to enter a System Name. 4.1.3 Dual Monitor TANDBERG systems can be used with both one or two monitors. If you use two monitors, make sure that Dual Monitor is set to On. Selfview, snapshots and Duo Video will be displayed on the second monitor.

  • Page 67: Max Call Length

    4 Administrator Settings 4.1.5 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off. 4.1.6 Global Phone Book Settings Global Global Phone Book is available in the menu.

  • Page 68: Screen Settings

    TANDBERG 770_880_990MXP User Manual Far End Control The far end will be able to: • Control your camera • Select your video sources • Activate your camera presets • Request snapshots The far end can access none of the four features above on the local system. You will however still be able to control the camera on the far end.
  • Page 69 4 Administrator Settings Pressing the Layout button on the remote will result in one large image and one or two smaller pictures placed outside the big picture. Press Layout once more to get a side by side view. Press Layout again to go back to normal full screen view.
  • Page 70 TANDBERG 770_880_990MXP User Manual VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide. Note that you should only change this setting if your VGA monitor is a wide screen (16:9) monitor or projector.
  • Page 71 4 Administrator Settings Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available. Supported formats are: SVGA (800x600) 75Hz SVGA (800x600) 90Hz XGA (1024x768) 60Hz XGA (1024x768) 75Hz SVGA VGA output format is forced to SVGA format (800x600) 75Hz 800x600 72Hz VGA output format is forced to XGA format (1024x768) 60Hz 1024x768...

  • Page 72: Software Options

    TANDBERG 770_880_990MXP User Manual 4.1.9 Software Options The system requires a valid option key to activate MultiSite and/or Presenter functionality. In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used.

  • Page 73: Menu Settings

    4 Administrator Settings 4.2 Menu Settings Menu Settings contain the settings:  Menu Timeout In Call  Welcome Menu  Welcome Picture  Logo  Menu on TV  Menu on PC  Display Welcome Text  Welcome Text  Administrator Password 4.2.1 Menu Timeout In Call Main menu appears on the bottom line of the screen.

  • Page 74: Welcome Menu

    TANDBERG 770_880_990MXP User Manual 4.2.2 Welcome Menu The Welcome Menu contains the Main Menu, System Status, your System Name and dial in numbers. The Welcome Menu is shown when the system wakes up from standby mode. The Welcome Menu is not shown when the system wakes up from standby mode.

  • Page 75: Menu On Tv

    4 Administrator Settings 4.2.5 Menu on TV The Menu on TV setting decides if the menu shall be displayed on the TV screen or not. For optimal layout of the menu, 'Menu on TV' should be Off if 'Menu on PC' is On and vice versa. The menu is available on the TV screen.

  • Page 76: Administrator Password

    TANDBERG 770_880_990MXP User Manual 4.2.9 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.

  • Page 77: Presentation Settings

    4 Administrator Settings 4.3 Presentation Settings Presentation Settings contain:  Presentation Start  H.239  Startup Video Source  Presentation Source  Snapshot Source  Auto-Display Snapshot  PIP Appearance  PIP Placing  VNC Settings 4.3.1 Presentation Start If your system has Duo Video capabilities, you can show two video streams at the same time (see also chapter 3.11.5 Duo Video).

  • Page 78: Startup Video Source

    Duo Video. In this way you can choose manually if you want to use Duo Video or not. 4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Duo Video. Enabled: Enables H.239 Disabled: Disables H.239...

  • Page 79: Auto-Display Snapshot

    4 Administrator Settings 4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Maual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.

  • Page 80: Vnc Settings

    TANDBERG 770_880_990MXP User Manual 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter 3.11.4 PC Soft Presenter and VNC for more about how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.

  • Page 81: Call Quality

    4 Administrator Settings 4.4 Call Quality Call Quality contains the settings:  Video Algorithm  Audio Algorithm  AAC-LD 128kbps  Natural Video  Video Quality  Default Call Settings 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system.

  • Page 82: Audio Algorithm

    TANDBERG 770_880_990MXP User Manual 4.4.2 Audio Algorithm The system will automatically select the best audio algorithm based on the call rate and the capabilities of the remote system. Use this menu to disable audio algorithms in case you want to remove “low quality” audio, or if you have interoperability issues calling other systems.

  • Page 83: Aac-Ld 128Kbps (Stereo Audio)

    4 Administrator Settings 4.4.3 AAC-LD 128kbps (stereo audio) Specify a call rate for 128kbps AAC-LD. From this call rate and above, "128kbps AAC-LD" is available. On lower call rates "64kbps AAC-LD" is available. Stereo audio requires twice the bandwidth as mono CD-quality audio. Therefore we recommend to enable stereo audio on high call rates only.

  • Page 84: Default Call Settings

    TANDBERG 770_880_990MXP User Manual 4.4.6 Default Call Settings Default Call Settings are connected with Call Settings in the call menu. If you leave Call Settings unchanged when making a call, the system will use the Default Call Settings in the call.

  • Page 85: Audio

    4 Administrator Settings 4.5 Audio Audio contains the settings:  Inputs  Outputs  Echo Control  Stereo Settings  Audio Leveling (AGC)  Alert Tones and Volume 4.5.1 Inputs Mic 1- 2 and Audio input 3-4 By default, all inputs are enabled. Just plug in an audio source and it is active. Audio inputs that are On will automatically be mixed.

  • Page 86: Outputs

    TANDBERG 770_880_990MXP User Manual Mix Mode Auto The adjustment of each microphone signal is done automatically to obtain the best possible audio and minimize the background noise. Fixed Fixed will maintain a constant weighting of all microphones. VCR Ducking If VCR Ducking is activated, the VCR audio level will be attenuated if someone talks into the microphone or at the far end.

  • Page 87: Echo Control

    If Out 1 Mode is set to Auto, the system will select analog or digital (SPDIF) mode dependent on the detected Audio Module. If a TANDBERG Digital NAM is detected, SPDIF mode will be selected, otherwise analog mode will be selected.

  • Page 88: Stereo Settings

    TANDBERG 770_880_990MXP User Manual Tips for improving the echo canceller performance:  Place all microphones as far as possible from the loudspeaker. Minimum loudspeaker-microphone distance should be 2 meters.  It is recommended to place the microphones between 1 and 2 meters away from the persons speaking.

  • Page 89: Alert Tones And Volume

    4 Administrator Settings Example: In most conferences, the participants will speak at different levels, and be at different distances from the microphones. As a result, some of the participants would be harder to hear than others. The AGC corrects this problem by automatically increasing the microphone levels when “quiet”...

  • Page 90: Video

    TANDBERG 770_880_990MXP User Manual 4.6 Video Video contains the settings:  Camera Tracking Mode  MCU Status Line  Floor to Full Screen  Web Snapshots  MultiSite Picture Mode  Picture Control  Video Name 4.6.1 Camera Tracking Mode Slow: The system waits a while before zooming in on a single person speaking.

  • Page 91: Mcu Status Line

    4 Administrator Settings 4.6.2 MCU Status Line The MultiSite/MCU/DuoVideo indicators will be displayed and provide information about the conference. The MultiSite/MCU/DuoVideo indicators will not be displayed. Auto The MultiSite/MCU/DuoVideo indicators will be displayed for a few seconds and then timed out. When grabbing the remote control, the indicators will be shown again.

  • Page 92: Multisite Picture Mode

    TANDBERG 770_880_990MXP User Manual 4.6.5 MultiSite Picture Mode MultiSite Picture Mode decides the default layout of a multipoint call. Choose between the layouts: Auto Split, Voice Switched, 4 Split and 3 +1 Split. You can change the layout during a call using the layout option in Multipoint Services.

  • Page 93: Picture Control

    4 Administrator Settings 4.6.6 Picture Control Focus, Brightness and White balance are set for auto focus, auto brightness and auto white balance by default. If you need to set focus, brightness and white balance manually, go to Picture Control in Video Settings. Focus Auto In Auto mode the focus is continuously updated.

  • Page 94: Security

    TANDBERG 770_880_990MXP User Manual 4.7 Security Security contains the settings:  Encryption  Encryption Mode  Passwords 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted.

  • Page 95: Encryption Mode

    4 Administrator Settings The system will only send and receive encrypted data. The call will not be established if not all participants support encryption. The system will not send or receive encrypted data. Technical encryption information like encryption algorithm and encryption check code can be found in the Call Status menu.

  • Page 96: Network

    TANDBERG 770_880_990MXP User Manual 4.8 Network The network menu contain:  ISDN-BRI Settings  LAN Settings  Network Profiles  Data Port 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2.
  • Page 97 4 Administrator Settings Example: Numbers SPIDS ISDN BRI 1: 67838498 016783849800 67838498 016783849810 ISDN BRI 2: 23478060 012347806000 23478070 012347807000 ISDN BRI 3: 23478420 012347842000 23478430 012347843000 ISDN BRI 4: 23478520 012347852000 23478530 012347853000 4.8.1.3 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line.

  • Page 98: Lan Settings

    TANDBERG 770_880_990MXP User Manual The system will not send Sending Complete. 4.8.2 LAN Settings LAN Settings contain:  IP Settings  H.323 Settings  SNMP Settings  Wireless LAN Settings 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. Changes in IP Settings menu will not have any effect before the system is restarted.
  • Page 99 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”. 4.8.2.2 H.323 Settings 4.8.2.2.1 E.164 alias...
  • Page 100 This must be the external/global IP-address to the router with NAT support. Packets sent to the router will then be routed to the codec. In the router, the following ports must be routed to the codec’s IP-address: Port 1720 Port 5555- 5560 Port 2326-2365 Please contact your TANDBERG representative for further information.
  • Page 101 4 Administrator Settings RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference. Resource Reservation Protocol is switched off. QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used.
  • Page 102 TANDBERG 770_880_990MXP User Manual Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls.

  • Page 103: Network Profiles

    4 Administrator Settings WLAN Mode AdHoc: Used when not communicating with an access point. Managed: Used when communication is made through an access point. Make sure the corresponding settings are programmed into the access point. Press “Restart” from Control Panel in order to activate the settings. Required cards •...

  • Page 104: Data Port

    Provides a transparent data channel. This channel can be used for many different purposes such as file transfer, application sharing and more. When using this mode, it is necessary to have a TANDBERG system at the far end. Control The control interface provided by the data port supports a subset of the Hayes command set as well as a comprehensive set of system specific commands.

  • Page 105: Diagnostics

    4 Administrator Settings 4.9 Diagnostics Diagnostics allows testing of individual system components and displays the current system settings. Diagnostics contain:  System Information  Call Status  Channel Status  System Selftest  View Administrator Settings  Restore Default Settings ...

  • Page 106: Call Status

    Normal, unspecified No circuit/channel available Temporary failure Bearer capability not presently available Bearer service not implemented Requested facility not implemented Invalid call reference value Incompatible destination Invalid information element contents Recovery on timer expiry Internetworking, unspecified TANDBERG specific. undefined cause code...

  • Page 107: System Selftest

    4 Administrator Settings PRI Red Alarm Red alarm or Loss of signal (LOS) means that there is no signal and thus no framing info received (this has same effect as pulling out the PRI cable). PRI Yellow Alarm Yellow alarm or Remote Alarm Indicator (RAI) means that the system is receiving framing info, but in this framing info the other side tells the system that it is not reading the system’s transmitted framing info.
  • Page 108 TANDBERG 770_880_990MXP User Manual Fallback to Telephony Screen Settings TV Monitor Format Picture Layout VGA Monitor Format VGA Out Quality PC Picture Format Allow VGA 50Hz Software Options Options Installed Hardware Serial Number Current Option Key Menu Settings Menu Timeout in Call...
  • Page 109 4 Administrator Settings Mic2 Mic3 Audio4 Audio Leveling (AGC) Mic1-3, Audio4 Audio5 (AUX) Audio6 (VCR) Received Audio Alert Tones & Volume Video Call Alert Tone Telephone Alert Tone Alert Speaker Key Tones Video Settings Camera Tracking Mode MCU Status Line Web Snapshot MultiSite Picture Mode Picture Control...
  • Page 110 TANDBERG 770_880_990MXP User Manual E1 CRC-4 Advanced ISDN PRI Settings NSF Code Video NSF Code Telephone Call Leased E1/T1 Settings Call Control Network Interface Max Channels Start Channels T1 Line Coding Line Settings External network configuration Call Control RS66 RS449/V.35 Compatible...

  • Page 111: Restore Default Settings

    4 Administrator Settings Mode Data Port 2 Baud rate Parity Databits Stopbits Mode 4.9.6 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers. 4.9.7 IP Address Conflict Check The system will give a warning if there is an IP conflict.

  • Page 112: Peripheral Equipment

    5 Peripheral Equipment Using the optional peripheral devices outlined in this chapter and the many others available, you will be able to build your own applications for use with the system, thereby better integrating the system into your business environment. This chapter will explain how to connect peripheral equipment to your system.

  • Page 113: Interfaces

    5 Peripheral Equipment 5.1 Interfaces 5 Video Inputs  1 video input used by the built-in camera.  1 video input supporting S-Video through a Mini-DIN connector.  2 video inputs supporting composite signals through RCA connectors.  1 VGA/DVI-I (DVI = Digital Video Interface, I = Integrated Digital & Analog) input supporting resolutions VGA (640x480), SVGA (800x600), XGA (1024x768) and SXGA (1280x1024), analog or digital.
  • Page 114 TANDBERG 770_880_990MXP User Manual  1 VCR output (line level) via RCA connector providing a mixed signal between audio from the local side (except from the VCR input) and audio from the far end. This output is intended for connection to a VCR.

  • Page 115: Document Camera

    5 Peripheral Equipment 5.2 Document Camera A document camera can be used for showing text, diagrams and a variety of graphical material as well as small three-dimensional objects. How to use a document camera with your system: 1. Connect the document camera to the Doc Cam input on the system. 2.

  • Page 116: Video Cassette Recorder (Vcr)

    TANDBERG 770_880_990MXP User Manual 5.3 Video Cassette Recorder (VCR) VCR/DVD - Playback Mono For playback, connect a cable between Video Out on the VCR and Video In (VCR) on the system. Connect a cable between Audio Out on the VCR and the Audio In (VCR) on the system.

  • Page 117: Telephone Add-On

     Connect the audio input from the conference telephone to audio output 2, which provides a mixed signal between local and far end. *optional MultiSite package available (not on TANDBERG 770) ** require a conference pohone with external audio input and output...

  • Page 118: Additional Cameras

    TANDBERG 770_880_990MXP User Manual 5.5 Additional Cameras Extra fixed Cameras You can connect extra fixed cameras to your system, for example, a whiteboard camera. Connect the video output of the additional camera to one of the available Video inputs on the...

  • Page 119: Additional Microphones

    5 Peripheral Equipment 5.6 Additional Microphones If your environment is such that you require more than one microphone for your room, e.g. you have a whiteboard at a distance from your table microphone; it is possible to connect additional microphones to your system. See Appendix 5 for more information. If your environment is such that you require more microphones for your room, e.g.

  • Page 120: Web Interface

    TANDBERG 770_880_990MXP User Manual 5.7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable. How to configure your system for web interface: 1.

  • Page 121: Dual Monitor

    5 Peripheral Equipment 5.8 Dual Monitor It is possible to install the system in a Dual Monitor configuration. The Dual Monitor can be used to show full screen selfview, still images and Duo Video. To use the system in the Dual Monitor configuration: 1.

  • Page 122: Xga Monitors And Projectors

    TANDBERG 770_880_990MXP User Manual 5.9 XGA Monitors and Projectors (Optional) The system can be delivered with optional single or dual TV/XGA monitors. It can also be connected to any DVI/VGA/PAL or NTSC display. Note that the unit supports VESA Display Power Management on the DVI/VGA output (see chapter 5.10 VESA Display Power Management) and can be used to put your VGA...

  • Page 123: Vesa Display Power Management

    5 Peripheral Equipment 5.10 VESA Display Power Management Because of the tremendous amount of energy consumed by monitors when operating, the system will reduce power consumption and extend monitor lifecycle by suspend (switch off) monitors and projectors when the system goes into sleep/standby. This apply for all VESA Display Power Management comlient displays that are connected to the VGA/DVI output of the system Note that this requires the display device to comply with VESA display Power Management...

  • Page 124: Extended Display Identification Data (Edid)

    TANDBERG 770_880_990MXP User Manual 5.11 Extended Display Identification Data (EDID) Extended Display Identification Data (EDID) is a VESA standard data format that will allow the system to communicate its capabilities, including vendor information like the supported VGA- formats and frequency range limits to a PC connected to the XGA/DVI input.

  • Page 125: Appendix

    6 Appendix Appendixes:  Appendix 1: Connecting the system to ISDN using NT1 network adapters  Appendix 2: Connecting the system to the Switched 56 network  Appendix 3: Connecting the system to PRI/T1  Appendix 4: Environmental considerations  Appendix 5: Guidelines for setting up videoconferencing rooms ...
  • Page 126 TANDBERG 770_880_990MXP User Manual 6.1 Appendix 1 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
  • Page 127 6 Appendix 6.2 Appendix 2 Connecting the system to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapter Connecting the system to the SW56 network using a Telesync Adapter is described below. There are different Telesync Adapters for different configurations of SW56 networks. The network types tested with the system are SW56 2Wire and 4Wire.
  • Page 128 TANDBERG 770_880_990MXP User Manual 6.3 Appendix 3 Connecting the system to PRI/T1 Using CSU adapter Connecting the system to the ISDN network via the E1/T1- interface using an Adtran T1 ESF CSU ACE or equivalent CSU, will allow up to 1.54 Mbps connection.
  • Page 129 6 Appendix 6.4 Appendix 4 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting.
  • Page 130 TANDBERG 770_880_990MXP User Manual 6.5 Appendix 5 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting: Audio:  Low Contrast desired for light ...
  • Page 131 6 Appendix The microphone should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.
  • Page 132 TANDBERG 770_880_990MXP User Manual 6.6 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm...
  • Page 133  Restart the far end system. The far end system should now be upgraded. For further information, please contact your TANDBERG representative. Custom logos  Go to the folder where your logo is located.  Type “ftp <IP-address of your local system>”.
  • Page 134 By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. This password can be enabled from telnet or dataport using the command: ippassword <ip-password>. The default IP password is "TANDBERG".
  • Page 135 Encryption All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 136 TANDBERG 770_880_990MXP User Manual The TANDBERG AES implementation is validated as conforming to the Advanced Encryption Standard (AES) Algorithm, as specified in Federal Information Processing Standard Publication 197, Advanced Encryption Standard, by The National Institute of Standards and Technology (NIST).
  • Page 137 6 Appendix 6.8 Appendix 8 (Not for set top systems) Pinouts and Connectors WAVE II Camera: 8-PIN RJ (shielded modular jack): This connector is used for the power and control signals to the main camera. Pin-8 +12V (presence when connected in daisy chain) Pin-7 Pin-6...
  • Page 138 The figure below is an example of how multiple cameras should be connected: Ethernet: To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). If no LAN is available and the codec is connected directly to a computer, use a crossover cable.
  • Page 139 6 Appendix PRI ISDN Interface: To connect the system to PRI, use the ISDN cable provided by TANDBERG (or a standard PRI cable). The pinout of the E1/T1 interface is: Pin-1 TIP RX Pin-2 RING RX Pin-4 RING TX Pin-5...
  • Page 140 2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
  • Page 141 6 Appendix 6.10 Appendix 10 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
  • Page 142 TANDBERG 770_880_990MXP User Manual (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range. If this functionality is required through a firewall, the range of TCP ports can be extended past 5564.
  • Page 143 6 Appendix 6.11 Appendix 11 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

  • Page 144: Glossary

    Audio input 5: Intended for connection to external playback devices or to telephone add-on hybrids. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment or to a telephone add-on hybrid.
  • Page 145 Chair control: Enables one participant to control the meeting by selecting which of the conference participants that is to be broadcasted to the other participants. Channel Hunting: Normally used in conjunction with PRI daisy-chaining with TANDBERG units in the daisy-chain.
  • Page 146 TANDBERG 770_880_990MXP User Manual Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference. Do Not Disturb: When Do Not Disturb is active the system will not accept any incoming calls.
  • Page 147 Glossary Gateway: The gateway enables sites on IP and sites on ISDN to participate in meetings with each other. Global Phone Book: A phone book provided by TMS. H.261: Video algorithm for legacy video compression and decompression. The system will always transmit H.261 H.263: Video algorithm for normal video compression and decompression H.264: Video algorithm for bandwidth-efficient video compression and decompression...
  • Page 148 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 5 video calls and 5 telephone calls. MultiSite cascading: By connecting up to 4 MultiSite systems together to achieve a higher number of participants in a multipoint call.
  • Page 149 Glossary Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call. PC PresenterTF: An easily accessible PC connection plug. When connected the PC image is displayed on the monitor. PC SoftPresenterTF: Shows PC images via the LAN connection. PIP: Picture-In-Picture point-to-point call: A call with two participants including your self POP: Picture Outside Picture.
  • Page 150 TANDBERG 770_880_990MXP User Manual SNMP traps: Generated by the agent to inform the manager about important events. SoftMux: Ensures high reliability and includes the unique Downspeeding feature. It also makes it possible to dial to another videoconferencing equipment, phones and mobile phones in a uniform way, and provides an on-screen, real-time feedback on the progress of a call.
  • Page 151 Glossary TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers ect. during a call, use touch tones in order to get tones instead of preset on the number keys. Tracker: The tracker is a small infrared remote control device made to steer the camera to any desired location within the room.

  • Page 153: Index

    Index Microphone .......... 114 Add Another Call........28 MultiSite ..........51 Additional microphone ......114 MultiSite (Built-in)........51 Administrator Password......71 Alert Tones and Volume ......85 Natural Video ......... 79 Answer an incoming Call ......31 Number keys .......... 24 Assign Floor to Participant......50 Audi Algorithm ........77 PC Presenter .........
  • Page 154 TANDBERG 770_880_990MXP User Manual Zoom ............39...

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