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common problems and their solutions
symptom
Possible causes
Worn-out battery
no sound
Clogged sound outlet
Intermittent or
Clogged sound outlet
reduced sound
Moisture
Worn-out battery
Clogged damping filter in hook
squealing noise
Hearing instrument inserted improperly
Ear wax accumulated in ear canal
Worn-out battery
no sound- and LED constant
lit or constant oFF
If none of the above solutions solves the problem, ask your Hearing Care Professional
for assistance.
44
solutions
Change battery
Clean earmould
Clean earmould
Wipe battery and instrument with dry cloth
Change battery
Contact your Hearing Care Professional for assistance
Reinsert hearing instrument
Have ear canal examined by your doctor
Change battery
pg. 7
pg. 31 & 32
pg. 31 & 32
pg. 34
pg. 7
pg. 13
pg. 7
45
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