Common Problems And Their Solutions - oticon Go Instructions For Use Manual

Common problems and their solutions

Effect
Cause
Squealing
Ear wax accumulated in ear canal
noise
Hearing instrument inserted
improperly
No sound
Clogged sound outlet
Clogged microphone opening
Worn-down battery
Hearing aid switched to telecoil (T)
Dirty or corroded battery
contacts
Dirty or corroded battery
Whirring
contacts
noise or
beeping
Dirty or corroded battery
Worn-down battery
If none of the above solutions solve the problem,
ask your hearing care professional for assistance.
Solution
Have ear canal examined by your doctor
Reinsert hearing instrument
Clean sound outlet
Clean microphone opening with a brush
Replace battery
Switch to microphone signal (M)
Open and close the battery drawer
several times or replace battery
Open and close the battery drawer
several times or replace battery
Clean battery surfaces with dry cloth
or replace battery
Replace battery
(pg. 9)
(pg. 16)
(pg. 12)
(pg. 10)
(pg. 12)
(pg. 12)
(pg. 12)
(pg. 12)