Symptom
Possible Cause
Poor
paper/ ribbon.
The
incorrect.
Low
Poor
voltage.
printing
quality.
Print
damaged.
Print
pressure is too
low.
Paper is dirty and
Smears and
low quality.
stains
appear
on
Print head is dirty. Check the print head.
the page.
Platen is dirty.
Inspection
quality
Check
ribbon.
setting
is
Check
setting.
Check the voltage on
supply
print
multitester.
head
is
Perform print test via
setup tool.
head
Adjust the pressure of
screw
assembly.
Check the paper.
Check the platen.
the
paper/
the
printing
head
with
in
ribbon
47
Recovery
Use
recommended
same quality paper/
ribbon.
Improve the printing
density.
Apply the prescribed
voltage.
Replace
the
head.
Adjust the pressure of
screw
in
clockwise. Screw shall
not be over-tight to
avoid decreasing print
head lifetime.
Check and replace the
paper.
Clean the print head.
Clean the platen.
the
or
print
anti-
Need help?
Do you have a question about the DL-210 and is the answer not in the manual?