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User Guide DL-820 Thermal Desktop Label Printer...
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Tally Dascom DL-820 User Guide V1.0 Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. Never carry out maintenance or repair work yourself. Always contact a qualified service technician. Keep this Operator’s Manual in a place which is easily accessible at all times.
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Tally Dascom DL-820 User Guide V1.0 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen. Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker. Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
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Tally Dascom DL-820 User Guide V1.0 Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service. Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié. Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
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Tally Dascom DL-820 User Guide V1.0 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni. Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato.
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Tally Dascom DL-820 User Guide V1.0 Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio. Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico servicio calificado.
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Tally Dascom DL-820 User Guide V1.0 Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера. Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о неисправностях квалифицированным сервисным техникам. Данная инструкция должна быть всегда доступна каждому пользователю.
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Tally Dascom DL-820 User Guide V1.0 Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora. Consulte sempre um técnico qualificado para executar uma reparação . Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
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Tally Dascom DL-820 User Guide V1.0 ÖnemliGüvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatleokuyun. Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zamankalifiyebir uzmanservis-teknisyenine haber verin. Yazıcıyı, üzerinden yere düşmesimümkün olmayacak sabit ve düz bir zemine yerleştirin.
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Tally Dascom DL-820 User Guide V1.0 TRADEMARK ACKNOWLEDGEMENTS “IBM” is a trademark of International Business Machines Corporation. “EPSON” is a trademark of Epson America Incorporated. “DEC” is a trademark of Digital Equipment Corporation. “Centronics” is a trademark of Centronics Data Computer Corporation.
Tally Dascom DL-820 User Guide V1.0 Chapter 1 Introduction Dascom designs this competitive industrial thermal label printer with the resolution of 203 dpi (dots per inch) printing at 8 ips (inches per second). Generous media storage and multiple emulations supporting ZPL, EPL, TSPL best fit for medical, manufacturing, logistics, retail & service, postal and education applications.
Tally Dascom DL-820 User Guide V1.0 1.2 Specifications Direct thermal/Thermal transfer printing Print method Print Max. 108mm Print width Parameter Max. 8 ips (203dpi) Print speed Dot pitch: 0.125mm Print head 203DPIx203DPI Resolution GB18030 24×24 (Simplified/Traditional Chinese) Chinese Resident single byte (ZPL): Font A, Font B, Font D, Font E, Font F, Font G,...
Tally Dascom DL-820 User Guide V1.0 1.4 Size and Weight Width: ~240 mm Length: ~ 440 mm Height: ~255 mm Weight: ~9.8kg Front View Rear View Side View...
Tally Dascom DL-820 User Guide V1.0 1.5 Unpack and Inspect Unpack and inspect if any shipping damage or missing parts compared with the packing list: Save all packing materials. Check if any exterior damages. Open the printer and inspect if any damages in the media compartment.
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Tally Dascom DL-820 User Guide V1.0 Packing List for Standard Order: Parts Quantity Remark Printer 1 set Ribbon 1 roll Wax base Ribbon Rewinding Core 1 piece Media Holder 1 piece Thermal Paper 1 roll Ribbon Spindles 2 pieces Media Width Adjuster...
Tally Dascom DL-820 User Guide V1.0 1.7 Key components Part Names Descriptions Transparent Window Observe quantity of remained media. Top Cover Open to replace media or ribbon. Control Panel Configure the parameters and check the settings. Rear Slot An opening to load fanfold media Power Socket Socket for detachable power cord.
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Tally Dascom DL-820 User Guide V1.0 Part Names Descriptions Media Holder With the Media Width Adjuster, they hold the media roll in position. Adjust it along the shaft of the Media Holder to match the width of the Media Width Adjuster media.
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Tally Dascom DL-820 User Guide V1.0 Part Names Descriptions Media Thickness Dial Turn it to match with the media thickness Media Width Slider Slide it to match with the media width. Release Lever Push it to release the print head/ribbon module.
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Tally Dascom DL-820 User Guide V1.0 Part Names Descriptions Never touch the head surface with fingers which Print head contaminate the head with grease or dirt. In normal position, it guides the media feeding. Lift it up to Sensor Arm load media.
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Tally Dascom DL-820 User Guide V1.0 Part Names Descriptions It corrects ribbon wrinkle on the supply side by changing the tilted angle of the ribbon guide to balance the ribbon Ribbon Supply Leveler left/right tension. Ribbon Guide Shaft A routing pole for ribbon winding.
Tally Dascom DL-820 User Guide V1.0 1.8 Control Panel 1.8.1 Normal/Setup modes operation Normal Mode Setup Mode (Ready to print operation) The 1 and 3 lines constantly shows The 1 line constantly shows the model model name Setup, name.
Tally Dascom DL-820 User Guide V1.0 1.8.2 Four major setup menus Machine Information System Setup Net Config Test Mode 1.8.3 Sample for setup steps Below describes how to change the Print Density setting from 2 to 3 by panel operation.
Tally Dascom DL-820 User Guide V1.0 1.9 Displayed error messages Besides showing the Normal status, the LCD displays error messages when faults occur: LCD Message Causes Print Ready The printer is in good operating condition and ready to print. Setup Pause The ▎▎or ■...
Tally Dascom DL-820 User Guide V1.0 Chapter 2 Installation 2.1 Recommended installation procedures 1. Installation location 2. Adjust the sensors 3. Load the media 4. Load the ribbon 5. Connect the interface 2.2 Suitable installation site Consider the following factors to choose the site to install the printer: Install the printer on a solid, level and stable workbench surface.
Tally Dascom DL-820 User Guide V1.0 2.3 Connect the power Important: Check the voltage rating of the power source complies with that of the printer; incorrect voltage of the power source may cause hazard and damage the printer. Switch off both the PC and the printer.
Tally Dascom DL-820 User Guide V1.0 2.4 Adjust the media sensors 2.4.1 Two types of media sensors The printer makes use of the media sensors to register the media to a precise position relative to the print head. You should activate the correct sensor for your media in use: Gap sensor: for labels or tickets &...
Tally Dascom DL-820 User Guide V1.0 2.4.2 Relocate the Gap Sensor When printing labels or ticket & tag media, activate Gap Sensor in the System Setup menu from the Configuration Tool or Control Panel. Additionally, relocate the sensor position to match the media width in use: Open the top cover and unlock the print head.
Tally Dascom DL-820 User Guide V1.0 2.5 Load the media 2.5.1 Loading procedures Please identify if the media requires a ribbon. Only temperature sensitive media do not require ribbons. Caution: To prevent media jam, always align the media to the left side of the printer.
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Tally Dascom DL-820 User Guide V1.0 ①If new media, read Section 2.4.2 or 2.4.3 to relocate the media sensors. ② Push the blue Engage Handle to lock up the print head module. Making a media calibration ensures the printing starts with the correct position on the fresh media.
Tally Dascom DL-820 User Guide V1.0 2.5.2 Adjust the media thickness and width It is important to set correct thickness and width for media to improve the print quality. When every printout is poor in quality, the thickness is incorrect.
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Tally Dascom DL-820 User Guide V1.0 (2)Adjust the media width Adjusting the position of the Media Width Slider applies an even pressure on the print head across the media width. When the printout is lighter on one side or crook print media, adjust the Slider with different positions.
Tally Dascom DL-820 User Guide V1.0 2.6 Load the ribbon 2.6.1 Loading procedures If dark tracks do not come out by scratches on the media surface, the media is not temperature sensitive and a ribbon is required. Note: Ribbons are required to print on non-thermal-sensitive media.
Tally Dascom DL-820 User Guide V1.0 2.6.2 Resolve the wrinkled ribbon by adjusting the Ribbon Balance Gear When you observe loose ribbon on one side from the front or wrinkled ribbon, adjust the Ribbon Balance Gear resulted in even ribbon tensions on both ends.
Tally Dascom DL-820 User Guide V1.0 2.6.3 Resolve the wrinkled ribbon by adjusting the Ribbon Supply Leveler When you observe loose ribbon on one side from the supply side or wrinkled ribbon, adjust the Ribbon Supply Leveler resulted in even ribbon tensions on both ends of the supply side.
Tally Dascom DL-820 User Guide V1.0 2.7 Connect the interface This printer provides USB and LAN interfaces for standard shipment. Parallel option is available. You may decide to install additional interface to the backside of the printer. The procedures to connect the standard interface: Disconnect or switch off the power supplied to the printer.
Tally Dascom DL-820 User Guide V1.0 Chapter 3 Software Installation 3.1 Installing the Driver Caution: Switch off the printer before installing the Windows printer driver. Run the Windows installation package in the CD came with the printer. (1) Carefully read the license agreement before checking the Accept tab and clicking the Next button.
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Tally Dascom DL-820 User Guide V1.0 (2) Specify the installation folder (C:\\TallyDascom is the default). Then click Next. (3) Click Finish to proceed with the installation wizard.
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Tally Dascom DL-820 User Guide V1.0 (4) Check the Install printer drivers tab and click Next. (5) Select the connection port. Then click Next.
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Tally Dascom DL-820 User Guide V1.0 (6) Confirm the installation information. Then click Finish. (7) Then the printer driver is successfully installed. Click Close.
Tally Dascom DL-820 User Guide V1.0 3.2 Installing the Configuration Tool Before this installation, turn on the computer and the printer. Click Cancel if the PC pops up the new device installation wizard. Run the Configuration Tool package in the CD that came with this printer.
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Tally Dascom DL-820 User Guide V1.0 Decide if you want to create a Start Menu folder. Then click Next. (2) Decide if you want to create a desktop shortcut for this Configuration Tool. (3) Confirm the installation information. Click Install to proceed.
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Tally Dascom DL-820 User Guide V1.0 The Configuration Tool is successfully installed. Click Finish. (5)...
Tally Dascom DL-820 User Guide V1.0 3.3 Using the Configuration Tool You can conveniently setup the printer for your application or upgrade the firmware with this Configuration Tool. 3.3.1Setup for the media with black marks In Config Tool, click Connect; then click Setting. Select...
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Tally Dascom DL-820 User Guide V1.0 When you use the media with notches between labels, select the Sensor.
Tally Dascom DL-820 User Guide V1.0 3.3.2 Setup for the LAN connection In Config Tool, click Connect; then click Setting. Select Config. Fill in the LAN information and then click Write.
Tally Dascom DL-820 User Guide V1.0 3.4 Upgrading the Firmware (1) Connect the printer to the PC with an USB cable. Click Upgrade in the Config Tool menu. (2) Locate the firmware file by clicking Browse. Then click Start. A message box pops up to...
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Tally Dascom DL-820 User Guide V1.0 (3) When the progress bar reaches 100%,the upgrade process is completed and the printer will be restarted.
Tally Dascom DL-820 User Guide V1.0 Chapter 4 Support Utilities 4.1 Configuration list (self-test page) Listing the configurations helps to confirm the printer is properly setup. The procedures to print out this configuration list: Properly load the media. Close the top cover. Turn off the power.
Tally Dascom DL-820 User Guide V1.0 4.2 Hex-dump If the printer fails to print online but can print the configuration list offline, you may set the printer to operate in hex-dump mode to check the communication between the PC and the printer.
Tally Dascom DL-820 User Guide V1.0 Chapter 5 Diagnostics and Maintenance This printer is highly reliable. For precaution, this chapter recommends solutions to problems. In the meantime, we describe some guidelines to maintain the printer in good conditions. Follow the safety guideline to prevent harms to the operators and the printer.
Tally Dascom DL-820 User Guide V1.0 Faults Probable Causes Recommended Solutions Choose proper media sensor sensitivity. If the problem persists, change sensor sensitivity level in System Setup. Winkled ribbon Improper ribbon tension Turn the Ribbon Winding Knob to adjust the ...
Tally Dascom DL-820 User Guide V1.0 To get good print quality, clean the head once every 3 months. 5.5 Cleaning This printer is toughly built to meet heavy load without regular maintenance. However regular cleaning can extend the operating life of the printer.
Tally Dascom DL-820 User Guide V1.0 Chapter 6 Interface Specifications 6.1 USB USB Pin Assignment: Signal Name Color VBUS White Green Black USB B Female Connector: 6.2 Ethernet Pin Assignment Signal Description Name Transmit Data+ Transmit Data- Receive Data+ Not connected...
Tally Dascom DL-820 User Guide V1.0 6.4 Serial The serial interface of this printer is compatible with RS-232, using DB25 hole type socket. Signal Name PIN1 GROUND PIN2 PIN 3 PIN 4 PIN 5 EMPTY PIN 6 PIN 7 SIGNAL GROUND...
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Tally Dascom DL-820 User Guide V1.0 GateWay – User defined. If Static Address Method is selected, type in the gateway address of the network. WiFi Port – Default value = 9100 Specification: Item Parameters Wireless Standard IEEE802.11b/g/n Frequency Range 2.412~2.484 GHz 802.11b: -82 dBm @ 11Mbps (typical)...
Tally Dascom DL-820 User Guide V1.0 Chapter 7 Option introduction 7.1 Using the cutter Cutter is the factory option of the printer. Below is the front view of the printer configured with cutter. cutter Enable the cutter in the setup menu ∷...
Tally Dascom DL-820 User Guide V1.0 7.2 Using the peeler Peeler is the factory option of the printer. Below is the front view of the printer configured with peeler. peeler Load continuous tag 1. Load the continuous tag and press the switch on the swinging arm of the peeler to open it.
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Tally Dascom DL-820 User Guide V1.0 2. Pull out a piece of label paper and tear off the sticker, leaving the base paper. 3. Clamping the base paper without sticker with swinging arm. The base paper should be as straightening as possible to avoid paper jam.
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Tally Dascom DL-820 User Guide V1.0 4. Close the swinging arm and press down the release lever to lock the print head.
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Tally Dascom DL-820 User Guide V1.0 Enable the peeler in the setup menu ∷ 1. The printer originally works in Normal mode. Press button once to enter Setup mode. Press ■ button once to scroll forward getting the System Setup menu.
Tally Dascom DL-820 User Guide V1.0 Chapter 9 Command Codes 9.1 ZPL Command Set Code Description Scalable/Bitmapped Font Use Font Name to Call Font Aztec Bar Code Parameters Code 11 Bar Code Interleaved 2 of 5 Bar Code Code 39 Bar Code...
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Tally Dascom DL-820 User Guide V1.0 Code Description ^CC ~CC Change Caret POSTAL Bar Code ~CD Change Delimiter Change Alphanumeric Default Font Change International Font/Encoding Change Memory Letter Designation Cache On Remove Label Code Validation Font Identifier Download Bitmap Font...
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Tally Dascom DL-820 User Guide V1.0 Code Description Media Darkness Media Feed Maximum Label Length Print Mode Media Tracking Mode Protection Media Type Set Units of Measurement Modify Head Cold Warning Select the Primary Network Device Network Connect Change Network Settings...
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Tally Dascom DL-820 User Guide V1.0 Code Description Set Sensor Intensity Serialization Data Start Print Halt ZebraNet Alert Set Printhead Resistance Set Media Sensors Set ZPL Text Blocks Transfer Object Print Configuration Label Print Directory Label Write Query Examples Start Format...
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Tally Dascom DL-820 User Guide V1.0 FCC STATEMENT Changes or modifications not expressly approved by the responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules.
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