DAINESE AGV ARK User Manual
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DAINESE AGV ARK User Manual

Bluetooth sena, aerodynamic communication system for helmets
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AERODYNAMIC
COMMUNICATION
SYSTEM
FOR AGV HELMETS
USER MANUAL
®

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Summary of Contents for DAINESE AGV ARK

  • Page 1 AERODYNAMIC COMMUNICATION SYSTEM FOR AGV HELMETS USER MANUAL ®...
  • Page 3 Other trademarks and trade names are those of their respective owners. The products shown in the images are considered to be indicative and may differ from the product purchased. Dainese reserves the right to make changes to the product and to the respective documentation without notice. To make sure that you have the documentation in the most recent update available, please...

  • Page 4: Table Of Contents

    INDEX SAFETY INFORMATION �������������������������������������������������������������������� 06 6 PHONE AND GPS ����������������������������������������������������������������������� 22 6�1 Making and answering calls �����������������������������������������������������������������������������������22 6�2 Speed dial �����������������������������������������������������������������������������������������������������������������23 1 INTRODUCTION ������������������������������������������������������������������������� 08 ARK features �����������������������������������������������������������������������������������������������������������������������08 7 STEREO MUSIC �������������������������������������������������������������������������� 24 7�1 Bluetooth stereo music �����������������������������������������������������������������������������������������24 ® 2 COMPONENTS ��������������������������������������������������������������������������� 09 7�2 Music sharing �����������������������������������������������������������������������������������������������������������25 3 ASSEMBLY ����������������������������������������������������������������������������������10...
  • Page 5 12 FM RADIO ���������������������������������������������������������������������������������� 38 15 SOFTWARE CONFIGURATION SETTINGS ���������������������������������� 46 12�1 Switching on and off radio FM���������������������������������������������������������������������������������38 15�1 Assignment of the speed dial ����������������������������������������������������������������������������������46 12�2 Preset stations ���������������������������������������������������������������������������������������������������������38 15�2 Audio source priority setting ����������������������������������������������������������������������������������47 12�3 Station search ����������������������������������������������������������������������������������������������������������39 15�3 Enable/disable the audio boost ������������������������������������������������������������������������������47 12�4 Saving and deleting preset stations �����������������������������������������������������������������������39 15�4 Enable/disable the smart volume control �������������������������������������������������������������47 12�5 Scanning and saving ������������������������������������������������������������������������������������������������40...

  • Page 6: Safety Information

    SAFETY INFORMATION • Do not disassemble, repair or modify the product as this may damage the product and invalidate the product warranty. • Do not store the product in humid environments, especially for long time storage. Please ensure that the product is properly used by observing the warnings and cautions below to prevent any risk and/or PRODUCT USE damage to property.
  • Page 7 BATTERY • In any place where wireless communication is prohibited, such as hospitals or airplanes, turn off the power and refrain from using This product has an irreplaceable rechargeable battery inside. There- the product. In a place where wireless communication is prohibited, fore, when using the product, make sure to adhere to the following: electromagnetic waves may cause hazards or accidents.

  • Page 8: Introduction

    1 INTRODUCTION • Sena SF Utility application ™ • Quick charge • AGV remote control support (accessory not included) ARK is a stereo Bluetooth and intercom headset. Please read ® this User manual carefully before using the device. • Firmware update •...

  • Page 9: Components

    2 COMPONENTS Microphone for full face helmet Microphone for modular helmet and jet with tear-off strip and cover with tear-off strip and cover Micro-USB ( ) ( ) charging slot Support unit Earphones Connection unit accessory not included with tear-off strip and cover Charger cable...

  • Page 10: Assembly

    3 ASSEMBLY B. Locate the connection unit (3) in the slot in the support unit, making sure that the metal contacts (4) are outward- ly oriented. 3.1 ASSEMBLING THE SUPPORT UNIT ON THE HELMET A. Guide the wiring of the connection unit (1) through the wiring passage in the support unit (2).
  • Page 11 C. Cut out the adhesive positioning mask (5) and apply it to the D. Remove the adhesive from the back of the support unit and surface of the shell. The mask is supplied with the instruc- stick it to the helmet shell by aligning it with the edge (6) of tions (the images in this document are for reference only) the adhesive positioning mask.

  • Page 12: 3�2 Assembling Ark On The Support Unit And Installation Of Peripherals

    3.2 ASSEMBLING ARK B. Once the side pads have been removed (refer to the Helmet User Manual), make the wiring connections paying attention ON THE SUPPORT UNIT to the pairing direction of the male and female terminals (9). AND INSTALLATION OF PERIPHERALS Black terminals connect the earphones, and red terminals connect the microphone.
  • Page 13 D. If you have a jet or modular helmet, apply the jet helmet E. If you have a full face helmet, apply the full face helmet mi- microphone (12) to the polystyrene shell using the supplied crophone (14) to the inner surface of the chin guard at the adhesive stripe (13).

  • Page 14: Introductory Notions

    4.2 SWITCHING ON AND OFF 4 INTRODUCTORY NOTIONS To turn on ARK, press the centre button and the (+) button si- multaneously for 1” while increasing beeps and the voice prompt “Hello” are being played. To turn off ARK, press the centre but- 4.1 OPERATION OF THE BUTTONS ton and (+) button for 1”...

  • Page 15: 4�3 Charging

    4.3 CHARGING 4.4 CHECKING THE BATTERY LEVEL 4�4�1 LED indicator To charge ARK, connect the supplied power and data transfer cable to the USB port of a computer or to a USB charger. ARK When the ARK is switched on, the LED flashes rapidly in red, can be charged with most standard micro-USB cables.

  • Page 16: 4�5 Volume Control ���������������������������������������������������������������������������������������������������������16 9�3 Telephone Conference With Three-Way Intercom Participant

    4.5 VOLUME CONTROL 4.7 SUPPORT SOFTWARE 4�7�1 Sena Device Manager Pressing the button (+) or the button (-) allows you to easily ad- ™ just the volume. Sena Device Manager allows you to update the firmware and ™ The volume is independently set and maintained at different lev- configure device settings directly from your PC.

  • Page 17: Pairing With Bluetooth ® Devices

    3. Search for Bluetooth devices on your phone and then select ® “AGV ARK” from the list of devices detected on your phone. 4. Enter 0000 as a PIN (it may not be required or a confirmation may be requested).

  • Page 18: 5�2 Pairing With A Second Smartphone

    5. The phone confirms that pairing has taken place. The voice 3. Search for Bluetooth devices on your phone. Select “AGV ® prompt “Paired devices” is emitted. ARK” from the list of devices detected on your phone. 6. If the pairing process does not end within 3’, ARK returns to 4.

  • Page 19: 5�3 Advanced Selective Pairing A2Dp Stereo Or Hfp Phone

    5.3 ADVANCED SELECTIVE PAIRING A2DP Search for Bluetooth devices on your smartphone. Select AGV ® from the list of devices detected on your phone. STEREO OR HFP PHONE Enter 0000 as PIN (may not be required or confirmation may be When using a smartphone, ARK normally allows both stereo required).

  • Page 20: 5�4 Pairing With Gps Navigator

    3. Search for Bluetooth devices on the GPS navigation screen. ® Select “AGV ARK” from the list of detected devices. 5�4�2 Pairing as mobile phone 4. Enter 0000 as PIN (confirmation may or may not be required). If GPS is also your preferred source of Bluetooth stereo music, ®...

  • Page 21: 5�5 Intercom Pairing With Other Ark Devices

    5.5 INTERCOM PAIRING 4. Following the same procedure described previously, other pairings can be made between ARK A and C and between WITH OTHER ARK DEVICES ARK A and D. ARK can be paired with up to three other ARK devices (or equiva- 5.

  • Page 22: Phone And Gps

    6 PHONE AND GPS 4. To reject a call, press the centre button for 2” until you an acoustic signal is emitted while the phone rings. 5. You can make a call in different ways: A. Enter the number on the phone keypad and make the 6.1 MAKING AND ANSWERING CALLS call.

  • Page 23: 6�2 Speed Dial

    6.2 SPEED DIAL Notice! You can make a speed dial call using the speed dial voice menu. If two mobile phones are connected to ARK and there is a 1. To access the speed dial voice menu, press and hold the call from the second mobile phone during the call from the (+) button for 3”;...

  • Page 24: Stereo Music

    7 STEREO MUSIC 3. Press the center button to select the desired option. 4. If you want to leave the speed dial immediately, press the (+) or (-) button until you hear the “Cancel” voice prompt, then press the centre button. If no button is pressed within 15”, 7.1 BLUETOOTH STEREO MUSIC ®...

  • Page 25: Bluetooth ® 7�2 Music Sharing

    7.2 MUSIC SHARING Notice! You can start sharing Bluetooth stereo music with an intercom ® Once Bluetooth stereo music sharing has started, both the friend during a two-way intercom conversation (see section 8.1, ® user and the intercom friend can control the playback of mu- Two-way intercom).

  • Page 26: Intercom

    8 INTERCOM Notice! The intercom pairing order and the resulting number of friends Make sure that the intercom devices are paired as described in remains the same even if some friends are not connected. For section 5.5, Intercom pairing with other ARK devices. example, if the first intercom friend is not connected, the sec- ond and third intercom friends are always connected respec- 8.1 TWO-WAY INTERCOM...

  • Page 27: Three-Way Intercom

    8.2 THREE-WAY INTERCOM 8�1�2 End two-way intercom You can interrupt an intercom conversation using the center 8�2�1 Start three-way intercom button. User (A) can create a three-voice intercom conference with oth- • Press the centre button once to end the intercom with your er ARK friends (B and C) by establishing two intercom connec- first intercom friend.
  • Page 28 2. Start an intercom conversation with one of the two friends in 4. At this point, the user (A) and the other two intercom friends the intercom group. The user (A), for example, can start an (B and C) are holding a three-way conference intercom. intercom conversation with the intercom friend (B).

  • Page 29: Four-Way Intercom

    8.3 FOUR-WAY INTERCOM 8�2�2 End three-way intercom You can completely end the intercom conference or simply in- 8�3�1 Start four-way intercom terrupt the intercom connection with one of your active intercom You can create a four-voice intercom conference with three friends.

  • Page 30: Phone Call During Intercom Conversation

    9 PHONE AND INTERCOM 2. Press the centre button once or twice to intercom with one of your friends, respectively. However, if you disconnect the SIMULTANEOUSLY second friend (C) by pressing the center button twice, it will also be disconnected from the third participant (D). This is because the third participant (D) is connected to the user via the second friend (C).

  • Page 31: 9�2 Intercom Call During A Telephone Conversation

    9.2 INTERCOM CALL Press the center button Start DURING A TELEPHONE CONVERSATION during a phone call First, terminate intercom Press the center button In the case of an incoming intercom call during a telephone call, Press the center button for 2” 4 high tone beeps are emitted to indicate the arrival of an inter- First, end the phone call or wait for the person...

  • Page 32: Universal Intercom

    11 UNIVERSAL INTERCOM ™ 1. If a non-compatible Bluetooth device does not support a ® dual connection to the phone, it is not able to make a phone call while Universal Intercom is in use. ™ You can create an intercom conversation with devices that 2.

  • Page 33: Pairing

    11.1 UNIVERSAL INTERCOM PAIRING ™ Notice! ARK can be paired with other non-compatible Bluetooth devic- ® Also, the non-compatible device paired with the Universal es for an intercom conversation. You can pair ARK with only one Itercom mode is included in the sequence “Last come, first non-compatible Bluetooth device.

  • Page 34: 11�2 Two-Way Universal Intercom

    11.2 TWO-WAY UNIVERSAL INTERCOM 11.3 THREE-WAY UNIVERSAL INTERCOM ™ ™ You can initiate a Universal Intercom connection with non-com- You can make a three-item Universal Intercom connection with ™ ™ patible Bluetooth devices using the same intercom connection two ARKs and a non-compatible Bluetooth device.
  • Page 35 2. Start an intercom conversation with an incompatible 4. Now the user (A), the non-compatible Bluetooth device (B) ® Bluetooth device (B). For example, it can be the user (A) to and the other ARK (C) are performing a three-way intercom ®...

  • Page 36: 11�4 Four-Way Universal Intercom

    11.4 FOUR-WAY UNIVERSAL INTERCOM 11�4�1 Start four-way intercom - Case 1 ™ Two non-compatible ARKs (A) and (C) and two Bluetooth ® You can make a four-way Universal Intercom connection with ™ devices. two different configurations: 1. The user (A) can initiate an intercom conversation with the •...
  • Page 37 3. The non-compatible Bluetooth device (D) can join the inter- The user can disconnect from a four-way Universal Intercom ® ™ com conference by making an intercom call to ARK (C). in the same way as for a normal four-way Universal Intercom ™...

  • Page 38: Fm Radio ���������������������������������������������������������������������������������� 38 15 Software Configuration Settings

    12.2 PRESET STATIONS 12 FM RADIO You can listen to music from preset stations while on FM radio, up to a maximum of 10. When the FM control is on, press the centre button for 1” to switch to the next stored preset station until the 12.1 SWITCHING ON AND OFF RADIO FM tenth is reached;...

  • Page 39: 12�3 Station Search

    12.3 STATION SEARCH 3. To store the station, press the (+) button for 1”. Then, the voice prompt “Save preset (#)” is emitted followed by the This function allows you to search for stations with different fre- preset number. quencies. To use the Search function, follow the steps below: If you want to delete one of the predefined stations, follow the 1.

  • Page 40: 12�5 Scanning And Saving

    4. To store a station during frequency analysis, press the Notice! center button when that station is playing back. The voice prompt “Save preset (#)” is emitted. After deleting a preset station, an empty position remains in 5. Even after saving a preset station, the scan continues until it the preset station sequence.

  • Page 41: 12�6 Provisional Presetting

    12.6 PROVISIONAL PRESETTING Notice! With the temporary preset function, you can automatically FM sharing will stop if ARK starts a multivoice intercom con- preset stations temporarily without changing existing preset ferencing. stations. When Audio Overlay is enabled, if you make an intercom call Press the (+) button three times to automatically search for 10 ™...

  • Page 42: Priority Functions

    13 PRIORITY FUNCTIONS Notice! If music is selected as the priority audio source (see 15.2), the ARK works in the following order of priority: order of priorities changes as follows: highest priority • Mobile phone / GPS highest priority • Telephone / GPS •...

  • Page 43: Ark Configuration Settings

    14 ARK CONFIGURATION 5. If you want to leave the configuration immediately, press the (+) or (-) button until the voice prompt “Exit Configuration” is SETTINGS heard, then press the centre button. The voice prompts for each menu item are sorted below: ARK configuration can be done using the voice menu instruc- tions, as described below.

  • Page 44: 14�1 Phone Pairing

    14.1 PHONE PAIRING 14.3 GPS PAIRING To access the phone pairing mode, press the (+) or (-) button To access GPS pairing mode, press the (+) or (-) button until the until the “Phone Pairing” voice prompt is heard. For details on “GPS Pairing”...

  • Page 45: 14�5 Media Selective Pairing

    14.5 MEDIA SELECTIVE PAIRING 14.7 REMOTE CONTROL PAIRING To access the media selective pairing mode, press the (+) or (-) To access Remote Pairing mode, press the (+) or (-) button until button until the “Media selective pairing” voice prompt is emit- the “Remote control pairing”...

  • Page 46: 15�1 Assignment Of The Speed Dial

    14.9 FACTORY RESET 15 SOFTWARE To reset ARK to factory settings, press the (+) or (-) button un- CONFIGURATION til the “Factory reset” voice prompt is emitted, then press the centre button to confirm. ARK shuts down by sending a voice SETTINGS prompt “Headset reset, goodbye”.

  • Page 47: 15�2 Audio Source Priority Setting

    15.2 AUDIO SOURCE PRIORITY SETTING 15.3 ENABLE/DISABLE THE AUDIO BOOST (DEFAULT SETTING: INTERCOM) (DEFAULT SETTING: DISABLED) Audio Source Priority allows you to select the priority between Enabling the audio boost increases the overall maximum vol- intercom and music (which includes GPS application instruc- ume.

  • Page 48: 15�5 Enable/Disable The Vox Phone

    15.5 ENABLE/DISABLE THE VOX PHONE Notice! (DEFAULT SETTING: ENABLE) However, if an intercom conversation with voice is initiated If this feature is enabled, you can answer incoming calls with and ended manually by pressing the center button, it will not your voice.

  • Page 49: 15�8 Enable/Disable Hd Intercom

    15.7 ENABLE/DISABLE HD VOICE 15.8 ENABLE/DISABLE HD INTERCOM (DEFAULT SETTING: DISABLED) (DEFAULT SETTING: ENABLE) HD Voice allows you to communicate in high quality during HD Intercom improves the sound quality of a two voice intercom phone calls. This feature increases the quality for clear and conversation from normal to HD.

  • Page 50: 15�9 Setting Of Vox Sensitivity

    15.9 SETTING OF VOX SENSITIVITY 15.11 ENABLE/DISABLE RDS AF SETTING (DEFAULT SETTING: 3) (DEFAULT SETTING: DISABLED) VOX sensitivity can be adjusted to suit your driving environment. RDS AF Setting allows a receiver to automatically tune to an Level 5 is the highest sensitivity setting and level 1 is the lowest. alternate frequency when a radio station signal becomes weak.

  • Page 51: 15�13 Enable/Disable Sidetone

    15.13 ENABLE/DISABLE SIDETONE 15.15 ENABLE/DISABLE AUDIO OVERLAY ™ (DEFAULT SETTING: DISABLED) (DEFAULT SETTING: DISABLED) Sidetone is an audio feedback of the user’s voice. It is useful for Audio Overlay allows you to listen to the audio of two features ™ speaking naturally at the appropriate level, depending on the at the same time.
  • Page 52 Foreground* Background** Notice! Music / The Audio Overlay function is activated during two voice in- ™ Telephone Intercom FM radio Smart tercom conversations with an intercom device that supports Navigation this feature. When the Audio Overlay function is disabled, the background ™...

  • Page 53: Firmware Update

    16 FIRMWARE UPDATE ARK supports firmware updates. You can update the firm- ware using the Sena Device Manager (see section 4.7.1). ™ To check the latest software available for download, go to http://oem.sena.com/agv. Notice! To do this, you need to remove ARK from the carrier unit. 17 TROUBLESHOOTING The reset operation does not reset the headset to the factory settings.

  • Page 54: Quick Reference

    18 QUICK REFERENCE Acoustic Type Function Button control signal Starting / Stopping Press the Type Function Button control Acoustic signal Each intercom center button conversion Press the center Acoustic signals of Interruption of all Press the Switching on button and the Blue increasing intercom...

  • Page 55: Certification And Safety Approvals

    CERTIFICATION Acoustic Type Function Button control signal AND SAFETY APPROVALS Turning FM Press the Double medium Radio on/off (-) button for 1” tone beeps FCC COMPLIANCE STATEMENT Preset Press the Single medium selection center button for 1” tone beep Press button (+) Triple high tone This device complies with part 15 of the FCC rules.
  • Page 56 FCC RF EXPOSURE STATEMENT If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the This product is compliance to FCC RF Exposure requirements equipment on and off, the user is encouraged to try to correct and refers to FCC website: the interference by one or more of the following measures: https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm...
  • Page 57 CE DECLARATION OF CONFORMITY INDUSTRY CANADA STATEMENT This product is CE marked according to the This device complies with Industry Canada license-exempt RSS provisions of the Radio Equipment Directive standard(s). Operation is subject to the following two conditions: (2014/53/EU). 1. This device may not cause interference. Hereby, Sena Technologies, Inc declares 2.

  • Page 58: After Sales Services

    WEEE (WASTE ELECTRICAL AFTER SALES SERVICES AND ELECTRONIC EQUIPMENT) The crossed-out wheel bin symbol on the prod- TECHNICAL ASSISTANCE uct, literature, or packaging reminds you that all electrical and electronic products, batter- Please contact an AGV Service Centre for any need of aftersales ies, and accumulators must be taken to sepa- support.
  • Page 59 +39 0424 410711 support.sena.com www.agv.com www.sena.com Dainese USA Inc� Sena Technologies, Inc� 1001 Brioso Drive 152 Technology Drive 92627 Costa Mesa (CA), U.S.A. 92618 Irvine (CA), U.S.A. ph.: +1 949 645 9500 support.sena.com www.agv.com www.sena.com ARK UserManual EN_Rev00_20190719 © 2019 Dainese S.p.A.

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