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H239
Installing and administering
Avaya H239 Installing And Administering
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
Chapter 1: Introduction
Purpose
Change History
Chapter 2: Overview
Safety Guidelines
Dimensions
Chapter 3: Initial Setup and Connectivity
Power Supply Connectivity
Device Connections
IP Address Configuration
Checking IP Address Information
Avaya Aura Configuration for Failover
Chapter 4: Web Portal Navigation
Accessing the Web Portal
System Tab
Information Page
Account Page
Configurations Page
Restoring Factory Default Settings
Upgrade Page
Auto Provision Page
Tools Page
Network Tab
Basic Page
Service Port Page
Advanced Page
VPN Page
Line Tab
SIP Page
Dial Plan Page
Basic Settings Page
SIP Hotspot Page
Configuring the SIP Hotspot Server and Phone Client
Phone Settings Tab
Features Page
Audio Page
MCAST Page
Time/Date Page
Advanced Page
Trusted Certificates Page
Device Certificates Page
Call Logs Tab
Function Key Tab
Configuring the Customizable Function Keys
Function Key Subtypes
Chapter 5: Phone Settings Configuration and Management
Configuring Automatic Phone Provisioning
Configuring Automatic Provisioning for Phone Display Background Image and Icons
Accessing the Web Portal
Configuring the Phone Using the DHCP or Static Provisioning Server
Configuring Phone Provisioning by Using Plug and Play
Managing Phone Reboots
Chapter 6: Avaya H249 Phone Screen Customization
Screen Navigation
Obtaining a Screen Capture for the H249 Phone
Modifying the Screen Picture
Modifying Display Icons
Modifying the Logo
Deleting a Picture
Adding a Greeting on the Display Screen
Adding the Hotel Address on the Display Screen
Configuring Function Keys
Chapter 7: Troubleshooting
Device Does Not Start up
Device Registration Fails
Audio Issues with the Handset
Choppy Audio on Speaker Phone
Phone Stops Responding
Greeting Words Parameter in the Configuration File Causes the Web Administration Portal to Get Stuck and the H249 Phone to Reboot
The Hotline Feature Does Not Work When the H249 Phone Is in Screen Saver Mode
Cannot Receive Incoming Calls after Failover Occurs
Chapter 8: Resources
Documentation
Finding Documents on the Avaya Support Website
Support
Using the Avaya Insite Knowledge Base
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Quick Links
1
Ip Address Configuration
2
Checking Ip Address Information
3
Accessing the Web Portal
4
Restoring Factory Default Settings
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Installing and Administering the Avaya
H239 and H249 Phones
Release 1.0
Issue 3
October 2019
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