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Summary of Contents for Avaya H209
- Page 1 Using the Avaya H209 Phone Release 1 Issue 1 December 2019...
- Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
- Page 3 PARTNER IS HOSTING ANY PRODUCTS THAT USE OR EMBED written consent of Avaya can be a criminal, as well as a civil offense THE H.264 CODEC OR H.265 CODEC, THE AVAYA CHANNEL under the applicable law.
- Page 4 Documentation, Hosted Service(s), and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its 1. It is possible that this equipment or device may not cause affiliates, its licensors, its suppliers, or other third parties. Users are...
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Page 5: Table Of Contents
Retrieving voice mail messages Chapter 4: Troubleshooting....................15 ..........15 Call cannot be transferred if you pressed hold while transferring ...... 15 Avaya H209 analog phone redials incorrect number after completing call transfer Chapter 5: Resources......................17 ........................17 Documentation ............. 17 Finding documents on the Avaya Support website .......................... -
Page 6: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document describes the Avaya H209 analog phone and its features. The document also includes the procedures on how to use the Avaya H209 analog phone. The intended audience are the customers who want to learn how to use the phone. -
Page 7: Chapter 2: Overview
Chapter 2: Overview The Avaya H209 phone is an analog phone. The phone supports a variety of telephony operations: • Making a call • Answering a call • Ending a call • Redialing a number • Placing a call on hold •... -
Page 8: Physical Layout
Overview Physical layout December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com... -
Page 9: Buttons
Buttons Buttons Avaya H209 has the following buttons on the handset: Button Name Transfer Hold Volume increase Volume decrease Redial Indicators Avaya H209 has the following indicators: December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com... - Page 10 Overview Indicator Name Message Waiting and Visual Ring Hold December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com...
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Page 11: Chapter 3: Telephony Operations
Chapter 3: Telephony operations This chapter describes how to make and manage calls with the Avaya H209 phone. Making a call Procedure 1. Lift the handset. 2. Ensure that you can hear the dial tone. 3. Dial the number. Answering a call About this task When you receive a call, the phone rings and the Visual Ring indicator flashes. -
Page 12: Placing A Call On Hold
Use this procedure to transfer a call to a person without talking to that person to inform that you are transferring the call. Procedure 1. During an active call, press This places your call on hold and you hear a dial tone. December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com... -
Page 13: Performing An Attended Transfer
Making a conference call About this task You can make and manage a conference call by using the Avaya H209 phone. Conference call is a telephony option when at least three persons can speak over the phone. Note: To complete the conference call on some phones, you must dial the conference Feature Access Code (FAC). -
Page 14: Adjusting The Ringer Volume
• Press the appropriate voice mail button. 2. Follow the voice prompts to access the voice mailbox and retrieve your messages. After you retrieve your messages, the Message Waiting Indicator stops flashing. December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com... -
Page 15: Chapter 4: Troubleshooting
1. During an active call, press 2. Press Solution 1. Press switchook. 2. Press Avaya H209 analog phone redials incorrect number after completing call transfer Condition There are three users, A, B, and C. 1. A calls B. B answers the incoming call. - Page 16 Troubleshooting Solution Avaya confirms that this functionality is as intended. December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com...
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Page 17: Chapter 5: Resources
H209 and Avaya H219 phones. personnel and administrators Using Using the Avaya H219 Phone Set up and use the Avaya H219 phone. End users Finding documents on the Avaya Support website Procedure 1. Go to https://support.avaya.com/. 2. At the top of the screen, type your username and password and click Login. -
Page 18: Support
• Links to other pertinent information If you are an authorized Avaya Partner or a current Avaya customer with a support contract, you can access the Knowledge Base without extra cost. You must have a login account and a valid Sold-To number. - Page 19 ..........icons ..................indicators ................InSite Knowledge Base ............18 legal notices ................making call .................11 overview .................7 physical layout ............... placing call on hold ..............December 2019 Using the Avaya H209 Phone Comments on this document? infodev@avaya.com...
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