Troubleshooting - Fakir Robert II User Manual

Dear Customer,
our products are subjected to stringent quality controls. If this appliance should
nevertheless fail to function properly, this is a matter of regret for us. Before
contacting our Customer Services, check to see if you can eliminate the problem
yourself.
Warning!
Turn off the appliance and unplug it before troubleshooting after
cooling period. Thus, you may prevent unintentional operation of the
appliance.
Information!
Please contact our Hotline first, if you cannot troubleshoot a problem by yourself
or in case of an intentional product return.
Before calling, always have the 7-digit product number with appliance/model
name, e.g. 31 21 003 and the date of production, e.g. 2019-05,
(you may find these information on the type label of the appliance.) or the 7-digit
spare part number at hand.
Attention!
Repairs and maintenance shall be carried out only by trained
specialists (e.g. an authorized Fakir service center). Use gen-
uine Fakir replacement parts for these purposes. Appliances
that are repaired by unauthorized persons or that are not main-
tained properly pose a risk for the user.
Problem
Appliance does not oper-
ate or appliance does not
charge
Appliance does not vacu-
um dust
46

Troubleshooting

Hotline (Germany): 07042 912 0
Probable Cause
Battery is empty /
Appliance is switched off.
No electricity at wall
socket.
Dust container is full.
Filter is dirty.
Remedy
Charge battery /
Switch on appliance.
Use other wall socket.
Empty dust container.
Clean or replace filter.