If You Need Assistance - Jeep Grand Cherokee Operating Information Manual

IF YOU NEED ASSISTANCE

The manufacturer distributors are vitally inter-
ested in your satisfaction with their products
and services. If a servicing problem or other
difficulty should occur, we recommend that you
take the following steps:
Discuss the problem at the authorized dealer
with the dealer principal or the service manager.
Management personnel at the authorized
dealer are in the best position to resolve the
problem.
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When you contact the distributor please provide
all of the following information:
• Your name, address and phone number.
• Vehicle Identification Number (this 17 digit
number is found on an etched plate or label,
located on the left front corner of the instru-
ment panel, visible through the windshield. It
is also available from your vehicle registra-
tion or title).
• Selling and servicing authorized dealer.
• Vehicle's delivery date and current odometer
distance.
• Service history of your vehicle.
• An accurate description of the problem and
the conditions under which it occurs.