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Linear Force SmartLead
An optional extended warranty is available. Please contact Noraxon USA for further details.
13.3 Submitting Technical Support Requests
A Support Request can be submitted using the online form available at this link:
https://www.noraxon.com/support-learn/support-request/
Provide all information requested by the form including a detailed description of the problem being
experienced and your telephone number or e-mail address.
13.4 Returning Equipment
Be sure to obtain an RMA Number (return material authorization) before returning any equipment.
Completing the online service request form will assign an RMA Number. Otherwise contact
Noraxon USA.
https://www.noraxon.com/support-learn/rma-request/
Send the equipment postage prepaid and insured to the address below. Include the RMA Number
on the shipment label. Mark the package "Goods to be repaired – Made in USA" to avoid
unnecessary customs charges. (Beware listing a Customs or Insurance value of $5,000.00 USD or
more will result in a delay at United States Customs.)
Noraxon USA
15770 N. Greenway-Hayden Loop
Suite 100
Scottsdale, AZ
85260, USA
If you are shipping from outside the USA please use UPS, FedEx, DHL, or EMS (US Postal Service)
and not a freight-forwarder. Using a freight-forwarder incurs additional brokerage fees. If a package
is shipped to Noraxon via a carrier other than the ones listed above, it may be refused.
14 Spare Parts and Consumables
Consumable Items
There are not any consumable items for this product.
Replaceable Items
There are not any replaceable items for this product.
P-802 Rev B (May 2019)
18
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