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11 Maintenance
11.1 Device Software (firmware) updates
The internal program (firmware) inside the various Ultium devices can be updated via MR3. The
user will be notified within the Ultium System hardware setup if an update is required. Ensure that
all sensors are placed in the Ultium charging doc and that the charging doc is connected to the
Ultium receiver prior to initiating the firmware update. If you start the update prior to completing
this step, you may need to update again (firmware update button will still be present in hardware
setup).
11.2 Maintenance by Qualified Individuals
The following activities should only be undertaken by PC support (IT) personnel, equipment
technicians or those with suitable training.
11.3 Companion Software Updates
•
Perform a backup of the data folders to a separate drive as a precaution.
•
Click on the Patch/Update link provided in the email or as given on the
•
Download the Patch/Update file.
•
To install the Patch/Update, click "Run" on the dialog box. No password is required.
Attention
P-802 Rev B (May 2019)
Noraxon
website.
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