Section 6: Troubleshooting - Pentair INTELLICHLOR IC15 Installation And User Manual

Use the following troubleshooting information to resolve possible problems with the IntelliChlor
Note: Switch power off to unit before to attempting service or repair. Always remove AC power to the
IntelliChlor SCG IC15 Power Center.
Table 1: Troubleshooting
Problem Possible Cause
Low or no chlorine. Low stabilizer (cyanuric acid) level in pool
water (outdoor pools only).
Insufficient operating hours of the SCG.
SANITIZER OUTPUT percentage set too low
or off at 0%.
Recent increases in weather temperature
without increasing the SCG Sanitizer Output.
Temporary loss of chlorine due to heavy
organic load, rain, leaves, fertilizer or heavy
bather load, recent party, or pets using pool.
Low (less than 2600 ppm) salt level in pool
water, shuts off chlorine production.
High nitrate and phosphate level.
Metals present in pool water.
New pool water, or not shocked properly upon
startup.
Clogged or dirty cell.
Troubleshooting
Corrective Action
Add cyanuric acid in outdoor pools only to
maintain 30 - 50 PPM per pool professional's
recommendations. See Stabilizer Chart, Table
2, page 14.
Increase the SCG operating time per day. See
page 15 for pump run time information.
Increase SANITIZER OUTPUT by pressing the
MORE button. See page 8.
Increase SANITIZER OUTPUT by pressing the
MORE button. See page 8.
Set "Boost" mode and allow to run for 24
hours. Recheck, If still too low, super-
chlorinate by using an outside source. (Take
pool water sample to pool professional).
Observe Salt Display lights. See "Salt Level
Status LEDs," page 7.
Contact Pool Professional.
Contact Pool Professional.
Super Chlorinate Pool.
See "Start-up Procedure (Super Chlorination)",
page 16.
Remove cell for inspection. Clean if necessary.
(see page 20).
IntelliChlor Salt Chlorine Generator Installation and User's Guide
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Section 6
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SCG.