Appendix F: Troubleshooting & Frequently Asked Questions - Planet Networking & Communication ICA-M4320P User Manual

Appendix F: Troubleshooting &
Features
The video and audio codec is
adopted in the device.
The maximum number of users that
accesses the
simultaneously.
The device can be used outdoors or
not.
Installing this device
Status LED does not light up.
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
The username and password used Username = admin and password = admin.
H.265 3 Mega-pixel IR IP Camera with Remote Focus and Zoom
Frequently Asked Questions
The device utilizes H.265, H.264 and M-JPEG compressions to
provide high quality images. Where H.265 and H.264 is standard for
video compression, M-JPEG is a standard for image compression.
The audio codec is defined as AMR for 3GPP and G.711/G.726 for
RTSP streaming.
The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around 20~25Mbps
for UDP mode and 10Mbps for HTTP mode. Therefore, the actual
device
number of connected clients is varying by streaming mode, settings
of resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The device is not weatherproof and could not be installed outdoors.
Check and confirm whether the RJ45 cable is connecting to PoE
switch. Try to re-plug the cable again.
The device uses Category 5 UTP cable allowing 10/100BASE-TX
networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened on
the firewall or NAT router.
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