Troubleshooting - Bissell POWERFORCE HELIX TURBO REWIND 1797 Series User Manual

Clearing a Clog
1
Remove the hose
from the back of the
vacuum by twisting
it to the left. Remove
any debris that may
have gotten clogged.

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical
outlet before performing maintenance or troubleshooting checks.
Problem
Vacuum
won't run
Vacuum won't
pick up dirt
Cord won't
retract
10
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2
Check the Foot Hose on
the back of your vacuum
down towards the bottom.
If necessary, remove the
screw from the Foot Hose
and check for clogs.
Possible causes
Power Cord not plugged in.
Blown fuse/tripped breaker.
Dirt Tank is full.
Dirty filter.
Hose not secure.
Dirt Tank not in place.
Vacuum path clogged.
Rotating power brush drive
belt broken.
Drive belt stretched.
Floor brush bristles worn.
Floor brush jammed.
Power Cord is knotted or
twisted.
3
Check the air passageway on
the bottom of your vacuum.
Remove the bottom cover and
the brush. Remove any debris.
Remedies
Check electrical plug.
Check/replace fuse or reset breaker.
Empty Dirt Tank.
Check, remove debris or clean.
Check to be sure hose is snapped into place at
both ends.
Make sure Dirt Tank is completely inserted and
snapped into place.
Visually check air passageway, hose inlet, and
hose for anything that might be obstructing the
vacuum path. Carefully remove blockage.
Replace drive belt.
Check drive belt area and remove obstructions.
Replace drive belt if necessary.
Replace floor brush.
Remove floor brush and clean debris from brush
and ends. Check drive belt for any damage.
Follow instructions on page 6.