Tesla MODEL X 2019 Owner's Manual page 173

Charging Instructions
Supercharger Usage Fees and Idle
Fees
When charging using a Tesla supercharger,
SUPERCHARGING information displays at the
bottom of the charging screen. This
information includes the location, the time
that charging started, and an estimate of how
much the session will cost. When you stop
supercharging, the estimated cost of that
session displays until a new supercharging
session begins. If free charging is applicable,
the estimated cost displays as zero.
Note: Estimated pricing is displayed for your
convenience only and may not reflect the
actual final price you will be charged for that
supercharging session. Final pricing for
supercharging sessions can be found in your
Tesla Account.
When charging at a Tesla supercharger, you
are subject to idle fees. Idle fees are designed
to encourage drivers to move their vehicle
from the Supercharger when charging is
complete. Idle fees are in effect only when half
of the Superchargers at a site are occupied.
The Tesla mobile app notifies you when
charging nears completion, and again when
charging is complete. Additional notifications
are sent if idle fees are incurred. Idle fees are
waived if you move your vehicle within five
minutes of charging completion.
Log into your Tesla Account to view fees and
details about Supercharger sessions, track the
remaining balance of free credits, set up a
payment method, and make payments. Once a
payment method is saved, fees are
automatically paid from your account.
172 Model X Owner's Manual