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Chapter 5
Troubleshooting
My controller boots fine until I get to Windows, at which point I cannot read the screen.
This may include garbled output, white screen, black screen, or an out of synch message
from the monitor.
This problem usually results from having the video output set past the limits of the monitor. You
will need to boot Windows in Safe Mode. To do this, reboot the controller. As Windows begins
to boot, hold down <F8> and select Safe Mode. You should now be able to reset the video driver
to lower settings. Try setting the resolution to 800 × 600 and the refresh rate to 60 Hz. Once you
reboot, you can raise these values again, using the test option in Windows. These settings are
accessible by clicking Adjust screen resolution in the Appearance and Personalization
category of the Control Panel. Alternately, you can try a different monitor, preferably a newer
and larger one.
My system boots fine as long as a particular module is not in my chassis.
The most common cause of this is a damaged module. Try the module in a different chassis or
with a different controller. Also, remove any external cables or terminal blocks connected to the
system. If the module does not work in these cases, it is likely damaged. Contact the module
manufacturer for further troubleshooting.
Refer to the KnowledgeBase or product manuals section at
specific to the chassis and controller with which you are having difficulties.
My CMOS is corrupted. How do I set it back to default?
1.
Enter the BIOS setup program as described in the
Chapter 2,
Installation and
2.
Press <F9> to load BIOS defaults.
3.
Answer Y (Yes) to the verification prompt.
4.
Select Save and Exit Setup.
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Accessing BIOS Setup Utility
Configuration.
for more information
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