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Troubleshooting
This chapter answers common troubleshooting questions you may have when using the
NI PXIe-8880 embedded computer.
What if the NI PXIe-8880 does not boot?
Several problems can cause a controller not to boot. Here are some things to look for and
possible solutions.
Things to Notice:
•
Which LEDs come on? The PWROK/FAULT LED should stay lit green. The Drive LED
should blink during boot as the disk is accessed.
•
What appears on the display? Does it hang at some particular point (BIOS, Operating
System, and so on)? If nothing appears on the screen, try a different monitor. Does your
monitor work with a different PC? If it hangs, note the last screen output that you saw for
reference when consulting National Instruments technical support.
•
What has changed about the system? Did you recently move the system? Was there
electrical storm activity? Did you recently add a new module, memory chip, or piece of
software?
•
Refer to your chassis user manual for additional troubleshooting steps.
Things to Try:
•
Make sure the chassis is plugged in to a working power source.
•
Check any fuses or circuit breakers in the chassis or other power supply (possibly a UPS).
•
Make sure the controller module is firmly seated in the chassis.
•
Remove all other modules from the chassis.
•
Remove any nonessential cables or devices.
•
Try the controller in a different chassis.
•
Try a similar controller in this same chassis.
•
Clear the CMOS. (Refer to the
Configuration.)
•
Recover the hard drive on the controller. (Refer to the
Chapter 2,
Installation and
•
Make sure the RAM is properly seated.
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System CMOS
section of Chapter 2,
Hard Drive Recovery
Configuration.)
5
Installation and
section of
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