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3 year guarantee
Every new Connect System is thoroughly inspected and tested before leaving the factory and is covered by our
three years guarantee from the date of original purchase.
Maxview is responsible for the cost of a replacement part if the original part is determined to be defective
under the terms of guarantee. The customer is responsible for the cost of replacement parts after three years.
This guarantee does not cover installation or external wiring.
Should any trouble develop during the guarantee period please contact Maxview before the expiry date.
If you do experience a problem with the product contact Maxview Customer Services on
+44 (0)1553 811000 or email support@maxview.co.uk
Please make sure you have the following ready when you call:
• Model number • Serial number • Date of purchase • Clear and concise details of the fault
• Details of who installed the product
The guarantee does not apply where:
•
The ignition cable is not installed
•
The product has been abused, misused, improperly installed or improperly maintained.
•
The product has been installed without the use of Maxview mounting brackets
•
Repairs have been made or attempted by a third party other than Maxview
•
Repairs are required due to normal wear and tear
•
Modifications have been made to the product
•
The antenna unit or Control Box has been opened
•
Damage caused by abrasive cleaning or power washing
•
Circumstances beyond the control of Maxview that have caused the product to no longer operate correctly
•
Customer is not the original owner or cannot provide proof of purchase
In no event shall Maxview be liable for any indirect, incidental, or consequential damages from the sale or use
of the product. This disclaimer applies both during and after the term of the guarantee. This does not affect your
statutory rights
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