TriMark 500-1300 e-ASK Manual
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TriMark 500-1300 e-ASK Manual

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500-1300 e-ASK PKE System
(Passive Keyless Entry)
(UM31~ 500-1300)
38246 and 38847
500 Bailey Avenue
P.O. Box 350
New Hampton, Iowa 50659 U.S.A.
www.trimarkcorp.com

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Summary of Contents for TriMark 500-1300 e-ASK

  • Page 1 500-1300 e-ASK PKE System (Passive Keyless Entry) (UM31~ 500-1300) 38246 and 38847 500 Bailey Avenue P.O. Box 350 New Hampton, Iowa 50659 U.S.A. www.trimarkcorp.com...

  • Page 2: Table Of Contents

    In the event that you have a question regarding the Passive Keyless Entry System, please contact Spartan RV Customer Service at the following contacts before you contact TriMark Corporation: Spartan Recreational Vehicle Owner Support: rvcustomerservice@spartanmotors.com 800.543.4277 (Option 1) Customer & Product Support/Chassis information...
  • Page 3 Appendix F: CAN Requirements ..........31 Appendix G: Warranty ..............32 TriMark makes every attempt to assure that information contained in the User Manual is correct and accurate; however, changes in design, dimension and specifications may occur at any time and without notice.

  • Page 4: Introduction

    Introduction This manual provides the necessary information for the proper installation and use of TriMark’s e-ASK system. The e-ASK comes with the following components:  e-FOB: Keyless entry RF FOB transmitter with Passive keyless LF PKS (Passive Keyless Start) ability ...

  • Page 5: E-Fob (38245-01)

    38245-01 and controller to prevent attacks/hacking Lighted Grab Handle with Keypad (36444-03)  Entry assist handle incorporated TriMark’s e-ASK keypad into a stylish combo for RV coaches, motor homes and travel trailers  Lighted rod and lighted assist keypad for a more enjoyable low visibility experience ...

  • Page 6: Standard Operating Procedures-Section 1

    Standard Operating Procedures — Section 1 Push to Start Pressing the engine start button will begin the process of detecting a FOB in range (J11P2 active). Our system will look in the area of the driver. If the FOB is in range it will respond with a single blink. If the FOB is authorized.

  • Page 7: Feedback

    Feedback:  If you activate the alarm from keypad, the system will send a single pulse to the headlights.  If you activate the alarm from the FOB, the system will send a single pulse to the headlights and horn/siren. ...

  • Page 8: E-Fob Operation And Features (38245-01)-Section 2

    e-FOB Operation and Features (38245) — Section 2 Unlock Entry Lock All Unlock Cargo Lock Cargo 38245-01 FOB Functionality Button Function Lock All Locks all doors Unlock Entry Unlocks entry doors Locks the cargo doors in the order of section A, B, C, D Lock Cargo Unlocks the cargo doors in the order of section A, B, C, D Unlock Cargo...

  • Page 9: Pairing Fob

    Pairing FOB You will need to have access to the module to pair FOBs. To understand pin names and functions please reference Module Operation and Features (38246-01/38847-01) — Section 4. There may be a push button attached to J13P2, if it is not supplied, short J13P2 (learn pin) to J11P1 (12Volt pin) when it says “push button”.

  • Page 10: E-Ask Fob Guidelines

    The e-ASK fob is designed to use commonly available CR2032 batteries. Estimated end customer normal use should have an expected life of 2 years for the fob battery. Variances across commercial battery manufacturers and operating environment conditions will result in deviations from the expected battery life.

  • Page 11: Keypad Operation And Features (36444-03)-Section 3

    Keypad Operation and Features (36444-03) — Section 3 The keypad can store one authority code and four access codes.  The authority code is used to create access codes  The access codes are used to unlock the vehicle This allows for the owner to have one code and make separate codes for someone else.

  • Page 12: Teaching Keypad New Authority / Access Codes

    Teaching Keypad New Authority / Access Codes All codes are exactly 5 digits. You may reuse numbers. Changing the authority code erases all access codes. It is highly recommended that you change your authority code from the default code. Programming Authority Code: Note: There is a video of how to do this (it will not play on Apple tablets).

  • Page 13: Keypad Wiring

    3. Choose a location to store this code a. Button 1 = Location 1 b. Button 2 = Location 2 c. Button 3 = Location 3 d. Button 4 = Location 4 4. Enter the desired 5-digit code in twice. 5.

  • Page 14: Module Operation/Features (38246-01/38847-01)-Section

    Module Operation and Features (38246-01/38847-01) — Section 4 Module Connectors and Functions If you look at the TriMark IO module with the label pointed up, the numbering system is bottom right to top left (opposite of how you read). (see diagram below) For all inputs: ...

  • Page 15: Connector Locations

    Connector Locations...

  • Page 16: J1-Main Chassis Connector 24-Pin

    J1—Main Chassis Connector 24-Pin Input/Output Function Bank C-D Unlock J1P1 Input (-) Ground this input to unlock compartment Banks C and D. Bank A-B Unlock J1P2 Input (-) Ground this input to unlock compartment Banks A and Compartment Door Ajar J1P3 Input (-) Ground this input to indicate any of the compartment...

  • Page 17: J2-Parking Break 10-Pin

    J2—Parking Break 10-Pin Input/ Function Output J2P1 Input Vehicle Battery—Powers relays J2P2 (Unused Pin) J2P3 (Unused Pin) Parking Brake Sensor J2P4 Input (+-) Active with the opposite voltage of J2P7. J2P7 is the return path (electrically) to activate input J2P5 (Unused Pin) J2P6 Vehicle Ground...

  • Page 18: J5-Relay Outputs 4-Pin

    J5—Relay Outputs 4-Pin Input/Output Function J5P1 Output Keypad Ground J5P2 (Unused Pin) Keypad Power J5P3 Output 12V regulated output J5P4 (Unused Pin) J11—Push to Start PKE 12-Pin Input/Output Function Vehicle Battery J11P1 Input Powers all ICs and relays on J11 connector. AUTH_REQ J11P2 Input (+)

  • Page 19: J13-Entry Door Pke 14-Pin

    J13—Entry Door PKE 14-Pin Input/Output Function J13P1 (Not Assigned) FOB Learn Mode Request J13P2 Input (+) Using this input to program FOBs. J13P3 Output (-) (Not Assigned) J13P4 Output (-) (Not Assigned) LF Antenna 2—Exterior J13P5 Antenna Used to sense FOBs exterior to the vehicle cab near the door handle.

  • Page 20: Appendix A: Wiring Diagrams

    Appendix A: Wiring Diagrams...

  • Page 23: Appendix B: Mounting E-Ask Components

    Appendix B: Mounting e-ASK Components This system uses low-voltage circuitry and wireless communication. To protect these components and to ensure the device operates as expected, these application notes must be followed. General Mounting Guidelines: Typical RF antenna implementation consists of a single wire from the control module.
  • Page 24 TriMark e-ASK LF antennas are designed to be spaced off any metallic surfaces. Mounting the antenna to a metal surface without the space will result in the antenna’s transmitted signal to be absorbed and Fob detection range will be reduced to a few inches. The...

  • Page 25: I/O Module

    IO module: 38246-01/38847-01 LF Antenna: 36159-01...

  • Page 26: Chrome Keypad

    Chrome Keypad: 36444-03 Appendix C: Acronyms PKE: Passive Keyless Entry. The ability to unlock the door by placing your hand in the door handle. RKE: Remote Keyless Entry. The ability to lock/unlock the door by a button press on the FOB PKS: Passive Keyless Start: The ability to start/stop the vehicle with a button press.

  • Page 27: Appendix D: Error Codes

    Appendix D: Error Codes There is a red and green LED located to the left of the programming port. This is visually shown in the Module Connectors and Functions under Connector Locations. The purpose of these LEDs is to indicate the mode the system is in.

  • Page 28: Appendix E: Troubleshooting

    Appendix E: Troubleshooting Note: A complete power cycle requires that power is removed for 2 minutes!!! Keypad is not functioning No audible beep when Check for power button is pressed This is a CAN error and is usually due to wiring harness issues.
  • Page 29 Re-sync FOBs Check power to J11 connector Power Cycle Check wiring harness for the LF atenna attached to the J11 connector (these antennas are b-directional) Check wiring harness J11P4 and J11P2 (communication lines between the module and vehicle computer) for conductivity The button blinks five Check wiring harness J11P4 and J11P2 times and nothing...
  • Page 30 Nothing is happening  Check the fuses  Check system LEDs. For locations of LED please go to section  Connector Locations Check power to the J11 connector Change FOB battery Lock and unlock will not work the FOB only Resync FOB(s) The FOB works but it is intermittent or has bad range Arrange the antenna as discussed in General...

  • Page 31: Appendix F: Can Requirements

    Appendix F: CAN Requirements  There must be at least two CAN systems on the CANH and CANL.  There needs to be a resistors at each end of the CAN network (total of two).  With everything unplugged, the harness must be 60 ohms be- tween CANH and CANL.

  • Page 32: Appendix G: Warranty

    TriMark products or parts, except as stated herein. If any product supplied by TriMark is found to be defective by TriMark in its sole discretion, TriMark reserves the right to replace, rework, repair, or give credit for defective product. Upon confirmation of the...
  • Page 33 This exclusive remedy shall not be deemed to have failed of its essential purpose so long as TriMark is willing and able to replace said defective products or parts in the prescribed manner.
  • Page 34 Notes...
  • Page 35 Notes...
  • Page 36 In the event that you have a question regarding the Passive Key- less Entry System, please contact Spartan RV Customer Service at the following contacts before you contact TriMark Corporation: Spartan Recreational Vehicle Owner Support: rvcustomerservice@spartanmotors.com 800.543.4277 (Option 1) Customer & Product Support/Chassis information...

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