Summary of Contents for Boston Scientific LATITUDE Series
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PATIENT MANUAL 病人手冊 LATITUDE ™ Communicator LATITUDE 遙距監測系統 ™...
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Contents English ............ 1 繁體中文 ..........87...
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ENGLISH LATITUDE ™ Communicator LATITUDE Communicator Patient Manual ™...
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* Model 6288 may not be available in all geographies. LATITUDE is a trademark of Boston Scientific Corporation or its affiliates. Delta Mobile Systems is a trademark of Delta Mobile Systems. GlobTek is a trademark of GlobTek, Inc.
Table of Contents LATITUDE Patient Management System The LATITUDE Communicator Items You Should Receive Optional Health Monitoring Equipment Clinician Website LATITUDE Patient Support When to Use Your Communicator When Not to Use Your Communicator How the Communicator Works 1. Routine Device Checks 2.
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Status Button Confirming Successful Operation Troubleshooting Troubleshooting Icon and LATITUDE Indicators 42 Troubleshooting Yellow Wave Indicator Errors 49 Cellular Data Network Cellular Converter Troubleshooting and Support Discontinuing Your Cellular Data Network Plan 61 Interrupted Electrical Power Checking the Communicator Can Connect to the LATITUDE System Traveling with Your Communicator Communicator Use of the Standard Telephone Line...
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Explanation of Product and Label Symbols Frequently Asked Questions What should I do if the Heart button is flashing? Does the Communicator call emergency services in an emergency? Where should I place my Communicator? How do I set up my Communicator using a standard telephone connection? How do I set up my Communicator using the cellular data network and a USB Cellular...
LATITUDE Patient Management System The LATITUDE Patient Management System (referred to as “LATITUDE system” throughout this manual) is a remote monitoring system that gives your health care provider access to your implanted device data between scheduled office visits. The LATITUDE system is designed to improve patient care while providing convenience to you.
• Internet (using the LATITUDE USB Ethernet Adapter (see page 8). The Communicator receives periodic schedule updates made by your health care provider when it connects to the LATITUDE system. The Communicator does not reprogram or change any functions of your implanted device. Only your health care provider can do this during an office visit.
• Alternating current (AC) adapter • Communicator Quick Start Guide • Communicator Patient Manual (this book) • Communicator telephone cord • Telephone jack adapter (optional) The following items are optional connection accessories, available separately: • LATITUDE USB Cellular Adapter • LATITUDE USB Ethernet Adapter •...
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analyze information from a patient’s implanted device. The LATITUDE system normally displays your implanted device information on the clinician website within 15 minutes. However, it may take longer for your information to appear due to many external factors. The website provides advanced analysis and trending tools designed at improving patient care.
Your implanted device and the LATITUDE Communicator are manufactured by Boston Scientific. In specific cases, your health care provider may instruct you to contact Boston Scientific for assistance with your Communicator. When instructed to contact Boston Scientific, use the appropriate telephone number for your location from the list below.
The Communicator is not for use with any implanted device other than a Boston Scientific device. Ask your health care provider if you have questions about any risks with using the Communicator or your implanted device.
ways it may collect data from your implanted device. 1. Routine Device Checks Depending on your implanted device, the Communicator may perform an automatic daily device check or a prompted weekly device check. The Communicator checks in with your implanted device and will collect and send data to your doctor when needed.
Caution: • Normal use of the LATITUDE system has been accounted for in the projected battery life of your implanted device. Pressing the Heart button more often than when the Heart button flashes or, more often than instructed by your health care provider, may lead to a decrease in the battery life of your implanted device.
• Standard telephone line: Near a telephone wall jack. • Cellular data network: In a location where you get a good signal. • Internet (using the LATITUDE USB Ethernet Adapter): Near your internet modem/router. • Where the Communicator and all its cables and accessories will be kept dry and not exposed to humidity or potential water contact.
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Electrical cable wall plugs and other accessories must be in good condition before use. • Boston Scientific personnel may contact the clinic or patient to advise on the best Communicator placement if an implanted device uses too much radio-frequency (RF) telemetry.
Buttons, Connectors, and Indicators Figure 1 and Figure 2 show the buttons, indicators, and connectors on the front and back of the Communicator. Refer to “Indicator Descriptions” on page 35 and “Status Button” on page 40 for more information. Heart button LATITUDE indicator Status...
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Collecting Heart Sending Patient Doctor Waves Button Waves Icon Icon Sensor LATITUDE Call Doctor Reading Icon Indicator Icon 1. Patient Icon: Stay close to the Communicator when lit any color. 2. Collecting Waves: Green = successfully collecting data. Yellow = error collecting data. 3.
Installing Your Communicator Confirming Switch Settings • The white switches numbered 4-8 on the bottom of the Communicator must match the country switch settings as shown in Figure 3. • If the white switches on the bottom of your Communicator do not match the switch settings shown below, slide them up or down to set them as shown.
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Dial-out Country Austria Belgium Denmark Finland France Germany Greece Hungary Italy Poland Portugal Netherlands Norway Slovak Republic Sweden Switzerland United Kingdom Figure 3. Switch Settings LATITUDE Communicator Patient Manual ™...
Connect Your Communicator to the LATITUDE System Follow one of several connection methods listed below to connect to the LATITUDE system: • Standard telephone line connection: Follow the steps in “Using a Standard Telephone Connection” on page 22. • Cellular data network: Follow the steps in “Using the Cellular Data Network”...
Using a Standard Telephone Connection Complete the steps below to set up the Communicator for a standard telephone connection. 5. Connecting a telephone is optional. Figure 4. Using a Standard Telephone Connection 1. Insert the AC adapter (included) into the jack labeled 2.
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3. Plug one end of the Communicator telephone cord (included) into the jack labeled 4. You may need to use a telephone jack adapter (provided). If you do, plug the other end of the telephone cord into the telephone jack adapter. Then plug the other end of the cord into the telephone jack on the wall.
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Setup is complete, and no further action is needed at this time. Leave your Communicator plugged in. • If this process takes longer than several minutes, software download and installation may be occurring. Refer to “Software Download and Installation” on page 31. •...
Using the Cellular Data Network If you have signed up for the cellular data network, no telephone or Ethernet cables need to be attached. • Model 6288 has built-in capability that enables cellular communication between your Communicator and the LATITUDE system. Model 6288 requires no additional equipment for connection.
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How to Set Up Your USB Cellular Adapter Complete the following steps to set up the Communicator for a cellular data network connection. USB Cellular Adapter (Model 6290 only) Figure 5. Using the Cellular Data Network 1. Insert the AC adapter (included) into the jack labeled 2.
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3. Model 6290 only: Insert the USB connector of the Cellular Adapter into one of the USB ports labeled . Refer to “Figure 5. Using the Cellular Data Network” on page 26. • The power indicator on the top of the Cellular Adapter is lit if properly connected.
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to “Troubleshooting” on page 42. Important: Your Communicator should remain connected to the electrical outlet and to the USB Cellular Adapter. LATITUDE Communicator Patient Manual ™...
Internet (using the LATITUDE USB Ethernet Adapter) Contact your health care provider to obtain a new or replacement LATITUDE USB Ethernet Adapter. Complete the steps below to set up the Communicator for an Internet (LATITUDE USB Ethernet Adapter) connection. Adapter light Figure 6.
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Ethernet Adapter and not the telephone cord provided with the Communicator. 3. Insert the standard (narrow) end of the USB cable (included with the USB Ethernet Adapter) into one of the USB ports on the Communicator labeled 4. Insert the square end of the USB cable into the end of the USB Ethernet Adapter nearest the adapter light.
Setup is complete, and no further action is needed at this time. Leave your Communicator plugged in. • If this process takes longer than several minutes, software download and installation may be occurring. Refer to “Software Download and Installation” on page 31. •...
Normal Operation of the Communicator When operating normally, only the LATITUDE indicator will light green. None of the other Communicator indicators will light during a daily device check or automatic interrogation. They will light when you use the Heart button as described on page Note: When color is used in this manual to explain operation of the Communicator, an indicator shown as gray means that it is not lit.
Using the Heart Button Press the Heart button any time it is flashing, or when instructed to do so by your health care provider. Stay next to the Communicator until data is sent. The Communicator begins interrogating your implanted device after the Heart button is pressed. The Patient icon lights blue.
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The Sending Waves flash green in sequence and repeat while the Communicator places a call and starts sending your data to the LATITUDE system. The Doctor icon lights blue showing the Communicator successfully sent your data to the LATITUDE system. All the indicators shown stay lit as shown for 2 minutes to show the entire process was a success.
Indicator Descriptions The indicators will light to indicate the Communicator’s progress when: • Manually interrogating your implanted device • Manually connecting and sending your implanted device information to the LATITUDE system • Collecting a measurement from a prescribed weight scale or blood pressure monitor One or more indicators may light or flash a different color to indicate some type of action may need to be taken.
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Collecting Waves Shows the Communicator is collecting data from your implanted device. • Flashes green in sequence and repeats, showing the Communicator is interrogating your implanted device. • Lights green for 2 minutes to indicate the interrogation was a success. Heart Button •...
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Sending Waves Shows the Communicator is connecting to the LATITUDE system. • Flashes green in sequence and repeats, showing a connection to the LATITUDE system is in progress. • Lights green for 2 minutes to indicate the connection to the LATITUDE system was a success and any collected device data was sent.
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Sensor Reading Icon Shows the Communicator has successfully communicated with a prescribed weight scale or blood pressure monitor. • Flashes green five times and lights solid green for 5 minutes to indicate the Communicator successfully received a weight or blood pressure measurement.
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Call Doctor Icon Lights yellow or red (flashing or solid) to signal a problem that you should report to your health care provider. Refer to the error in “Troubleshooting” on page 42. A red light ranks higher than a yellow light. If an error for each color occurs at the same time, only the red light is displayed.
Status Button The Status button is located on the back of the Communicator as shown in Figure 7. Figure 7. Status Button The Status button performs one the following actions depending on how long the button is pressed: • Press for less than 3 seconds: The Communicator indicators will light to show: •...
Confirming Successful Operation You can press the Status button on the back of the Communicator to check if the Communicator has been operating normally. The above image shows that all the Collecting and Sending Waves are lit green, confirming that the last interrogation and the last connection to the LATITUDE system were a success.
Troubleshooting Troubleshooting Icon and LATITUDE Indicators One or more of the indicators on the front of the Communicator may light or flash to indicate some type of Communicator, communication, or LATITUDE system issue. A general description of the types of indicators are shown in Figure 8.
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Heart Button is Flashing LATITUDE Indicator is Green Description: You need to complete a previously scheduled interrogation or perform a manual device check. Action: • Press the Heart button to complete the interrogation. • If the Heart button is lit a solid white, the interrogation has been a success.
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No Indicators are Lit Description: No indicators are lit. The Communicator is not connected to electric power or it is not functioning. The Communicator is starting up or may be downloading and installing software. This process typically lasts only one minute but may take longer.
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LATITUDE Indicator is Flashing Yellow No Other Indicators are Lit Description: The LATITUDE indicator is flashing yellow. The Communicator is starting up or may be downloading and installing software. This process typically lasts only one minute but may take longer. Action: No action is required.
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Call Doctor Icon is Red LATITUDE Indicator is Yellow Description: The Call Doctor icon is red (flashing or solid), and the LATITUDE indicator is yellow. A potential problem with your implanted device was detected, but the Communicator cannot send any information collected from your implanted device to the LATITUDE system.
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Call Doctor Icon is Yellow LATITUDE Indicator is Yellow Description: The Call Doctor icon is yellow (flashing or solid), and the LATITUDE indicator is yellow. Indicates one of the following errors: • Your Communicator is currently unable to monitor your implanted device.
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Call Doctor Icon is Yellow LATITUDE Indicator is Not Lit Description: The Call Doctor icon is lit a solid yellow, and the LATITUDE indicator is not lit. This indicates your Communicator may not be working properly. Action: You may need a replacement Communicator.
Troubleshooting Yellow Wave Indicator Errors One or more of the Wave indicators will light yellow to indicate some type of error as described in the following Wave sections. Wave indicators light yellow for 60 minutes unless the error is resolved sooner. After 60 minutes, all Wave lights are turned off and the LATITUDE indicator is lit green, even if the problem was not resolved.
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One Yellow Collecting Wave Description: The Communicator was unable to start an interrogation of your implanted device, or your implanted device was out of range at the time of the attempted interrogation. Action: • Ensure the Communicator is optimally placed as described in “Where to Place Your Communicator”...
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Two Yellow Collecting Waves Description: The Communicator started but was not able to complete the interrogation within the time allowed. Action: • Ensure the Communicator is optimally placed as described in “Where to Place Your Communicator” on page 14. • Face the Communicator. Sit directly in front of the Communicator.
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Three Yellow Collecting Waves Description: Any of the following reasons could cause this error: • You may have exceeded your weekly interrogation limit, or you may not be allowed to use the Heart button. • The Communicator was unable to establish wireless communication with your implanted device due to interference from another person’s...
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One Yellow Sending Wave Description: The Communicator was not able to make a connection to the LATITUDE system for one of the following reasons: • No dial tone was detected when attempting to use the standard telephone line. • No cellular providers were detected when attempting to connect using the cellular data network.
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• If you have DSL internet service, ensure you are using a DSL filter between the Communicator and the telephone wall jack. • Check that the analog telephone service supports the tone dialing mode. If using the cellular data network: •...
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If using the Internet (LATITUDE USB Ethernet Adapter): • Make sure the USB cable provided with the USB Ethernet Adapter is connected at one end to the USB Ethernet Adapter and at the other end to the USB port on the back of the Communicator.
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Two Yellow Sending Waves Description: An attempt to connect to the LATITUDE system failed due to connection issues relating to the telephone connection, cellular data network, or internet. If using a standard telephone line connection, another device (telephone, answering machine, or computer) may be using or attempting to use the telephone line.
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• Check that the switches on the bottom of the Communicator are set correctly for your country and whether you need to dial a number to get an outside line. Refer to “Confirming Switch Settings” on page 19. If using the cellular data network: •...
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Three Yellow Sending Waves Description: The Communicator was able to establish a connection, but no information reached the LATITUDE system. • Check that the switches on the Action: bottom of the Communicator are set correctly for your country and whether you need to dial a number to get an outside line.
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To verify that troubleshooting was a success: • Press and hold the Status button on the back of the Communicator until the Sending Waves light green and show progress. • If you see three yellow waves after trying the above action, your Communicator may not be set up correctly in the LATITUDE system.
Cellular Data Network The cellular data network is an optional connection method to send implanted device data to the LATITUDE system. Contact your health care provider to set up this connection method. Model 6288 requires no additional equipment for connection between your Communicator and the LATITUDE system.
Communicator. Use of the converter is optional. Troubleshooting and Support Using the cellular data network does not guarantee coverage. Actual coverage may be affected by such things as terrain, weather, foliage, buildings and other construction, signal strength, customer equipment, and other factors. You can verify the cellular data network connection by following the instructions in “Checking the Communicator Can Connect to the LATITUDE...
Interrupted Electrical Power The Communicator has internal memory that stores your interrogation and other information in case the electrical power is interrupted or the AC adapter is unplugged. The LATITUDE indicator will transition back to green once power is restored to the Communicator.
and repeat, showing a connection to the LATITUDE system is in progress. 4. Wait several minutes for the connection to complete. 5. If the connection was successful, all three of the Sending Waves will light green for 2 minutes. If the connection was unsuccessful, one or more of the Sending Waves will light yellow.
If using the cellular data network or Ethernet adapter, the Communicator is allowed to be used in other European Economic Area (EEA) countries. When traveling to a country outside of the EEA, the data transmitted from the Communicator will be subject to laws of that country.
skilled care facilities, rehabilitation centers) where telephones are typically provided by the facility. If you have other telephone equipment (including fax machine, answering system or computer modem) connected to the same phone line and the line is in use, the Communicator will wait and attempt to place a call later.
If you have digital subscriber line (DSL) internet service provided through your telephone line, you may need to install a DSL filter between the wall phone jack and the LATITUDE Communicator. Most DSL filters are small rectangular devices with standard telephone jack connectors at each end. These filters are typically provided by DSL service providers to connect telephones, an answering machine, or a fax machine to your telephone line.
• Do not submerge the Communicator or its accessories in liquid. • Do not attempt to open the Communicator or any of its accessories. • Use this unit as described in this instruction manual. Use only authorized parts and accessories. Do not attempt to modify or alter this unit or accessories.
Returning, Replacing, or Disposing of the Communicator or Accessories If you need to replace your Communicator or any accessories because of damage or malfunction, or if you need a different model, contact your health care provider to learn how to return and replace it. If you no longer need to use either your Communicator, or any accessories, contact your health care provider to learn how to return them.
Setting Switches for PBX or Dial-out Numbers (This section applies only to standard telephone connections.) You can use your Communicator with a private branch exchange (PBX) in a managed care facility, hotel, or other location that requires you to enter a dial-out number or prefix to place an outside call.
How to Set Up the Communicator to Use the Weight Scale and Blood Pressure Monitor The LATITUDE USB Accessory Adapter is included with a LATITUDE weight scale and blood pressure monitor. The LATITUDE USB Accessory Adapter provides a wireless connection between these products and the Communicator.
Hotspot Feature The hotspot feature on your mobile device may be used for a wireless connection. To use hotspot, you must have the USB Accessory Adapter plugged into your Communicator. The pairing PIN number is “123456”. Enable hotspot and Bluetooth ® on your mobile device while near your Communicator for at least 1 hour each day and for manual device interrogations.
Weight: 0.38 kg (0.83 lbs) Power Source: 5.0 VDC, 3.0 A, continuous service Class II AC adapter: Model 6288: GlobTek ™ GTM41060-1505 (included) Boston Scientific 358477-001 (UK) Boston Scientific 358476-002 (EU) Model 6290: GlobTek ™ GTM41061-1512-7.0 (included) Boston Scientific 350126-001...
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Safety Classification of RJ-11 ports: TNV-3 circuit Ports: USB ports: SELV circuit Model 6288 only: Short Range Device Category 2 (SRD) Receiver: Analog Dialing Mode: Tone Operating 5° C to 40° C (41° F to 104° F) Temperature: Storage and Transport -25°...
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Antenna Gain: 0.0 dBi at 403.5 MHz USB Accessory Adapter: 2.4 GHz wireless USB dongle Delta Mobile Systems™ Model DM210 Boston Scientific Model 6454 (included with LATITUDE weight scale and blood pressure monitor) Operational Frequency: 2400.0 to 2480.0 MHz Modulation Type:...
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2.6 dBi at 2442 MHz DSL Filter (if supplied): Digital Subscriber Line (DSL) in-line filter Excelsus™ Technologies, Inc. - Model Z-200SM Boston Scientific - Model 6421 DC Loop Current: 20-100 mA DC Model 6288 Cellular Radio: EGSM-900: TX 880–915 MHz RX 925–960 MHz...
Safety and Standards Compliance • Changes or modifications not expressly approved by Boston Scientific could void the user’s authority to operate this equipment. • Before each use, visually inspect your Communicator to make sure the housing has no cracks and the AC adapter and any other connecting items are intact.
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communications equipment such as cellular telephones and their base stations, mobile phones, and wireless home network devices at least 3.3 m (11 ft) away from the Communicator. • Model 6290 only: To help prevent electromagnetic interference, it may be necessary to keep other wireless communications equipment such as cellular telephones and their base stations, mobile phones, and wireless home network devices...
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Directive 1999/5/EC. To obtain a full text Declaration of Conformity, contact Boston Scientific using the information on the back cover. • Accessory equipment connected to the analog and digital interfaces (signal inputs and signal outputs) must be certified according to the respective EN standards.
Software The software included in this product contains copyrighted software that is licensed under the GNU General Public License (GPL). Under the terms of the GPL as published by the Free Software Foundation, you may obtain the complete corresponding source code from us for a period of three years after our shipment of this product.
Explanation of Product and Label Symbols Symbol Meaning Input from telephone jack Output to telephone (optional) AC/DC adapter power input Direct current (DC) Universal serial bus (USB) connector Part number Serial number Reference number Non-ionizing electromagnetic radiation IEC 60601 Class II medical equipment, protection against electrical shock Manufacturer Date of manufacture...
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Symbol Meaning Ready for LATITUDE NXT 3.0 CE mark of conformity (applies to USB Accessory Adapter) CE mark of conformity with the identification of the notified body authorizing use of the mark (applies to Models 6290 and 6296) CE mark of conformity with the identification of the notified body authorizing use of the mark and RTTE designation for radio equipment with a use restriction (applies to Model 6288)
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Symbol Meaning Waste, Electrical, and Electronic Equipment (WEEE) symbol. Indicates separate collection for electrical and electronic equipment (i.e., do not throw this device in the trash) Indicates compliance with Anatel Resolutions for telecommunication equipment (Brazil) Indicates this product complies with applicable Australian telecommunications and radiocommunications standards requirements and that this product can be connected to an Australian...
Frequently Asked Questions These FAQs are designed to point you to the right section in this manual for the answers. What should I do if the Heart button is flashing? Press the Heart button to complete a scheduled interrogation. A flashing Heart button does not indicate there is a problem with your implanted device.
LATITUDE USB Ethernet Adapter? See “Internet (using the LATITUDE USB Ethernet Adapter)” on page 29 How do I know the Communicator is working? See “Normal Operation of the Communicator” on page 32. What do these lights mean? See “Indicator Descriptions” on page 35 or “Troubleshooting” on page 42. How do I manually send my data? See “Using the Heart Button” on page 33. When do I use my Communicator? See “When to Use Your Communicator”...
確認操作成功 您可以按下遙距監測系統背部的狀態按鈕來檢查遙距監 測系統是否運作正常。以上圖像表示所有接收中和傳 送中的燈都亮起綠色,並確認上次數據讀取和連接至 LATITUDE 系統成功。當所有燈亮起綠色,無須採取任 何行動。 LATITUDE 遙距監測系統病人手冊 ™...
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疑難排解 疑難排解圖示和 LATITUDE 指示燈 如遙距監測系統前面的一個或多個指示燈亮起或閃爍, 即表示遙距監測系統、通訊或 LATITUDE 系統有某些 問題。各種指示燈的一般說明如圖 8 所示。這一節列 出每種指示燈的說明,以及建議的行動。 Yellow Collecting Waves Yellow Sending Waves Indicate errors collecting Indicate errors sending information from your information to the LATITUDE 資料傳送中:亮起黃色燈 資料接收中:亮起黃色燈 implanted device system 表示向 LATITUDE 系統傳送資 表示從您的植入式裝置收集 料時遇到故障...
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心臟按鈕正在閃爍 LATITUDE 指示燈為綠色 說明: 您需要完成早前定下的數據讀取或進行 人工裝置檢查。 行動: • 按下心臟按鈕來完成數據讀取。 • 如果心臟按鈕長亮白色,即表示數據 讀取成功。無須進行任何行動。 LATITUDE 遙距監測系統病人手冊 ™...
如何設定遙距監測系統以使用體重計與 血壓計 LATITUDE USB 配件接頭隨附 LATITUDE 體重計與血 壓計。 LATITUDE USB 配件接頭為這些產品提供與遙 距監測系統的無線連接。 . 圖 10. LATITUDE USB 配件接頭連接 1. 把 USB 配件接頭的蓋子移除。 2. 將 USB 配件接頭插進遙距監測系統背部標有 的 USB 埠。 將 USB 配件接頭插入遙距監測系統後,當您使用體重 計和血壓計時,遙距監測系統就可以接收數據。 LATITUDE 遙距監測系統病人手冊 ™...
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