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Summary of Contents for Hunter Douglas Silhouette PowerView
- Page 1 Installation Operation Care • • Silhouette and Nantucket ™ ® Window Shadings PowerView Motorization ®...
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Page 2: Table Of Contents
Cleaning Procedures ............... 25 Declarations .................. 27 Warranty ................Back Cover Questions? Call Hunter Douglas Consumer Support at 1-888-501-8364. © 2018 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners. -
Page 3: Getting Started
GETTING STARTED Product View Optional Dust Cover (For Outside Mount) Optional Back Cover (For Inside/End Mount only) Battery Wand Clips Battery Wand Power Cable Installation Brackets Limit Stops Programming Button Magnetic Hold-Down Brackets Weight (Optional) Bottom Rail Clip Balance Weight Weight Clip... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Silhouette or Nantucket Window Shadings with ® ™ PowerView Motorization. With proper installation, operation, and care, your new shadings will ® provide years of beauty and performance. Please thoroughly review this instruction booklet and the packing list before beginning the installation. -
Page 5: Installation
INSTALLATION Installation Overview To install your shading, you will need to perform the following four steps: STEP 1: Mount the Installation Brackets STEP 2: Mount the Battery Wand and Connect the Power Cable STEP 3: Install the Shading STEP 4: Connect the Power Source, If Applicable STEP 1: Mount the Installation Brackets Your order will include the correct number of installation brackets for your shading width, as ■... -
Page 6: Inside Mount
INSTALLATION Mount the Installation Brackets — Inside Mount Prepare the Installation Brackets The purpose of the back cover bracket is to Back Cover Bracket provide an attachment for the optional back cover. Top Tab The top tab ensures that there is clearance for the battery wand. - Page 7 INSTALLATION Mark the location of the screw holes. ■ The minimum depth required for mounting is 2" with ➤ a battery wand and a back cover. Minimum depth is 1 with a satellite battery pack " ➤ Minimum or 18V DC power supply and back cover. Depth The depth required for fully recessed mounting will 2"...
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Page 8: Outside Mount
INSTALLATION Mount the Installation Brackets — Outside Mount Center the headrail over the window opening at the desired height. Use a pencil to lightly ■ mark each end of the headrail. Alternatively, measure the width of the headrail and use that width to mark the headrail ➤... - Page 9 INSTALLATION Attach the installation or extension ■ brackets using the screws provided. IMPORTANT: The tops of the installation brackets or extension brackets must be level with their front edges aligned. Spacer Blocks IMPORTANT: If using a battery wand, use a minimum of one "...
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Page 10: End Mount
Back Cover Bracket INSTALLATION Top Tab Mount the Installation Brackets — End Mount Back Cover Slots End mount the headrail when conventional mounting techniques will not work — for example, in Bottom Tab an arched window opening. If you ordered a back cover, attach the back cover ■... -
Page 11: Step 2: Mount The Battery Wand And Connect The Power Cable
INSTALLATION STEP 2: Mount the Battery Wand and Connect the Power Cable Refer to the appropriate page based on your order. ■ For a battery wand, see below. ➤ For an optional satellite battery pack, 18V DC power supply, C-size satellite battery ➤... -
Page 12: Step 3: Install The Shading
INSTALLATION STEP 3: Install the Shading Install the Optional Back Cover (If Applicable) The optional back cover is used on inside and end mounts only. Install the back cover into the back cover brackets on the rear of the installation brackets, as ■... - Page 13 INSTALLATION Attach the Optional Dust Cover (If Applicable) The dust cover is used to protect the top of the headrail from exposure on outside mounted shadings. Cut the dust cover to desired width. ■ Remove Remove the paper backing on one side of the hook and loop Paper ■...
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Page 14: Step 4: Connect The Power Source, If Applicable
INSTALLATION STEP 4: Connect the Power Source, If Applicable NOTE: When power is connected to the motor, a green LED inside the programming button housing will flash to indicate the shading is ready for operation. Refer to the appropriate page based on your order. ■... - Page 15 INSTALLATION Plug the power cable from the shading into ■ the extension cable. Battery Wand Cover Plug the other end of the extension cable ■ Extension Cable into the socket in the battery wand. Power Cable from Shading Proceed to “STEP 3: Install the Shading” on page 10. 18V DC Power Supply Connect the Power Supply Plug the power cable from the shading...
- Page 16 INSTALLATION 18V DC Power Supply with Daisy-Chain Connections The daisy-chain feature allows up to three PowerView shadings to be powered by a single 18V ® DC power supply. However, each shading can operate independently. The daisy-chain feature is only available with the 18V DC power supply option. Route the power cables from each shading to the connector, using an extension cable, if ■...
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Page 17: Attach Magnetic Hold-Down Brackets (Optional)
INSTALLATION Attach Magnetic Hold-Down Brackets (Optional) Lower the shading, keeping the vanes closed. ■ Place the magnetic hold-down brackets onto the bottom rail just inside ■ the end caps, oriented as shown. Bottom Hold the brackets while opening and closing the vanes. (It may be ■... -
Page 18: Operation
OPERATION Testing the Shading Use the programming button to test the shading and ensure that the motor and power source are working correctly. Press the programming button to lower the ■ shading. If the shading does not operate, see “Troubleshooting” on page 20. Test vane operation by pressing the ■... - Page 19 OPERATION Joining a Shading to a Group IMPORTANT: The shading will not operate using the remote until it has been joined to a group. 1. Press and hold ■ STOP on the remote until the indicator lights blink (approximately 6 seconds). The remote is now in program mode. 2.
- Page 20 OPERATION Change the Closed Vane Adjustment Position The closed vane adjustment position is set for each shading at the factory and normally does not require readjustment. Use the following instructions to reset the position for shadings that may need additional adjustment. The objective is to get the longest drop of the shading with the vanes fully closed.
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Page 21: Resetting The Shading (If Necessary)
OPERATION Further Operation and Programming Information PowerView Pebble Remote and/or PowerView Surface Remote Operation ® ® For information regarding operation and programming of the PowerView remote, refer to your PowerView Motorization Remote Control Guide or to the online PowerView Step-by-Step Guide ®... -
Page 22: Troubleshooting
Latch Press the cap on until it latches. NOTE: Hunter Douglas recommends AA alkaline batteries for use with our battery- powered shadings. These will provide more than one year of operation, depending on usage. Lithium and rechargeable batteries are not recommended. - Page 23 OPERATION Problem The shading is not responding to the PowerView remote. ® Solution IMPORTANT: A shading will not operate using the remote until it has been joined to a group. Check that the correct group number is selected. Check that the batteries in the remote are correctly inserted and are fresh. The LEDs that backlight the remote should come on full bright when ■...
- Page 24 OPERATION Problem The bottom rail does not raise or lower completely, or its location when fully lowered has changed over time. Solution The batteries may be low in the battery wand, satellite battery pack, or C-size satellite battery wand. Replace the batteries. Check that the battery wand, satellite battery pack, C-size satellite battery wand, or 18V DC power supply is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
- Page 25 OPERATION Problem The shading raises or lowers unevenly, the fabric rubs against one end of the headrail, or the bottom rail is uneven when fully raised. Solution Check that the window is square by measuring the diagonals. Check that the installation brackets are level. Shim to level, if necessary. Adjust the Bottom Rail Weight Release the weight clips by inserting ■...
- Page 26 OPERATION Problem The vanes do not close fully when the shading stops in the lowest position. Solution The shading should be programmed to stop in its lowest position with the vanes closed. A small distance between the front and back fabric facings in the fully closed position is normal.
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Page 27: Care
CARE Removing the Shading Top View Fully raise the shading. ■ Disconnect the power source from the power cable at the ■ back of the shading. Move each lever of the installation brackets to the left to ■ release the shading. Move the lever to the left to release the shading. - Page 28 CARE Forced Air Blow away dirt and debris between the vanes using clean compressed air. ■ Spot-Cleaning Do not spot-clean anything other than the Palette Fabric-Covered Headrail on Silhouette ® ® Nantucket Window Shadings. ™ Ultrasonic Cleaning Silhouette and Nantucket Window Shadings can be ultrasonically cleaned by a professional, with the exception of Boardwalk , all Bon Soir fabrics, Brio...
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Page 29: Declarations
RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body. European Conformity We, the undersigned, Hunter Douglas Window Fashions One Duette Way, Broomfield, CO 80020, USA Hunter Douglas Europe B.V. Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assembly PV13 conforms with the essential requirements of RED 2014/53/EU. - Page 30 Notes...
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Page 32: Warranty
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
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