PRODUCT VIEW Product View — Fascia Shade Extension Cable End Cap Tape Motor Bracket Battery Wand Satellite Fascia Battery Pack Cover Idle Bracket Motor Assembly End Cap (Optional) Idler Assembly Bottom Bar End Cap...
GETTING STARTED Thank you for purchasing Hunter Douglas roller shades with PowerView Motorization. With ® proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
INSTALLATION Installation Overview To install your shade, you will need to perform the following three steps: STEP 1: Install the brackets and attach additional components STEP 2: Install the shade STEP 3: Connect the power source STEP 1 — Install the Brackets Identify the brackets for your shade.
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INSTALLATION Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and...
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INSTALLATION Inside/End Mount — Standard Shades If you ordered bracket covers. Center the ordered width - ⁄ " in the window casement ■ and mark its location. Shades without bracket covers. Center the ordered width - ⁄ " in the window casement ■...
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INSTALLATION Outside Mount — Standard Shades Determine the bracket locations. ■ Center the ordered width - ⁄ " over the window at the desired height and mark its ➤ location. Place the outside edge of each bracket on the previously made marks, then mark each of ■...
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INSTALLATION Inside Mount — Cassette Shades Mark 3 ⁄ " from each jamb for bracket location. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ evenly between the two end brackets and mark their location. Allow a minimum of 18"...
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INSTALLATION Outside Mount — Cassette Shades Center the cassette over the window opening at the desired height and mark the end of ■ the cassette. Mark 3 ⁄ " from each end of the cassette for the bracket location. ■ If more than two installation brackets came with your order, space additional ➤...
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INSTALLATION Fascia Shades Assemble the two end brackets and ■ Fascia Panel the fascia panel. Place the top of the fascia panel into the ➤ top indention of the brackets. Rotate the panel down and snap it into place. IMPORTANT: Check that the outer surfaces of the brackets are flush with the ends of the panel.
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INSTALLATION Inside/End Mount. Use your marks to position each bracket and mark each of the ■ screw holes. The minimum mounting depth required and fully recessed depth is 4 ⁄ ". ➤ Drill the screw holes using a ⁄ " drill bit. ■...
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INSTALLATION Dual Roller Shades - Inside/End Mount The installation brackets are always mounted so that the inner surfaces face each other. The brackets must be mounted so the shade is level when installed. Center the ordered width - ⁄ " in the window casement and mark its location. ■...
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INSTALLATION Dual Roller Shades - Outside Mount The installation brackets are always mounted so that the inner surfaces face each other. The brackets must be mounted so the shade is level when installed. Center the ordered width measurement over the window at the desired height and mark ■...
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INSTALLATION Place the outside edge of motor-side bracket on ■ Outside Mount – Right Side the previously made mark and mark each of the screw holes. The top of the installation brackets should be at the ➤ desired height. IMPORTANT: The top of the installation brackets must be level and aligned to each other.
INSTALLATION STEP 2 — Install the Shade Standard, Fascia and Dual Roller Bracket Shades Your shade may be standard roll or reverse roll based on your order. For dual roller shades, you will have one of each. Be sure to orient the shade correctly before installing. Reverse Roll Dual Roller Standard Roll...
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INSTALLATION Holding the shade to the window, rotate the shade to align the motor end with the ■ channels on the bracket before installing the idle end then push the idle end of the shade onto the bracket. For dual roller shades, install the rear shade first. ➤...
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INSTALLATION Dual Roller Shades . Install the front shade (using Standard Roll Reverse Roll ■ Tube and the steps on the previous page) in the front of the dual Shade Fabric roller bracket. This shade is a reverse roll shade and should be oriented as such before installing.
Remove the cap from the battery wand. ■ Battery Wand Install the batteries according to the ■ instructions on the battery wand label. Hunter Douglas recommends 1.5V Squeeze Latch ➤ alkaline batteries for use with our battery-powered shades. These will provide approximately one year of operation.
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INSTALLATION Plug the Power Cable into the Battery Wand Snap the battery wand into the battery wand clip on the back of the cassette. ■ Battery Wand Clip Battery Wand Brackets removed for clarity. Connect the power cable from the ■...
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INSTALLATION If You Have a Satellite Battery Pack... Install Batteries into the Battery Wand See the instructions on the previous page. ■ Mount the Satellite Battery Pack Decide where you want to mount the bracket. A satellite ■ Bracket for the Satellite Battery Pack battery pack may be mounted in any orientation.
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INSTALLATION If You Have a DC Power Supply... Connect the Power Supply Power Cable Plug the power cable from the shade into ■ from Shade the extension cable. Plug the other end of the extension cable ■ into the DC power supply. Wire Retainers Plug the DC power supply into a standard 15"...
OPERATION If You Have a DC Power Supply with Daisy-Chain Connections... The daisy-chain feature allows up to three PowerView motorized shades to be powered ® by a single DC power supply. However, each shade has its own RF receiver and can operate independently.
OPERATION Testing the Shade Testing the shade with the manual control button will allow you to ensure the motor and power source are working correctly. If the shade does not operate, see “Troubleshooting” on page 29. Press and release the manual control button (located on the bottom ■...
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OPERATION Basic Operation 1. To wake up the remote, simply pick it up or press ■ STOP. The last group(s) selected will be highlighted and active. 2. Press “all” or groups 1 – 6 to select specific shade(s) to move. Selected group button(s) will light to show they are selected.
OPERATION Adjust Shade Limits (If Necessary) NOTE: Before adjusting the shade limits, cycle the shade at least twice to the fully open and closed positions to determine whether limits need adjusting. Adjusting the Top Limit Basic Reset The basic reset is used to reset the shade’s top limit only and re-calibrate the shade. Press and hold the manual control button for 6 seconds.
OPERATION Adjusting the Bottom Limit Press the group button that shade has been joined to. ■ Press and hold the manual control button and then press and release the ▼ CLOSE within ■ 4 seconds. A red LED will turn on to confirm the shade is in limit mode and the shade will lower automatically and stop to the current bottom limit.
■ Refer to the following troubleshooting procedures below for the specific solutions for ■ your shade. If questions remain, please contact the Hunter Douglas Consumer Support at 1-888-501-8364. Problem The shade will not fit into the installation brackets. Solution Check that the installation brackets are aligned and level.
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OPERATION Problem The shade hangs too high or too low when fully lowered. Solution Perform a basic reset. See “Basic Reset” on page 27. If that doesn’t solve the issue, reset the bottom limit. See “Adjusting the Bottom Limit” on page Problem The shade hangs too high or too low when fully raised.
CARE Removing the Shade CAUTION: Before removing the shade, the shade should be fully raised. Fascia Shades Only. Remove the ■ Fascia front/bottom cover of the fascia by Panel pulling down on the bottom of the cover, near the installation brackets, Inside Mount to release it from the tabs on the installation brackets.
CARE Cleaning Procedures Hunter Douglas roller shades are made from dust-resistant materials which repel dirt and dust. The following options are available if your shade needs cleaning. Dusting Regular light dusting with a feather duster is all the cleaning needed in most ■...
This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210. CAN ICES-3 (B)/NMB-3(B) European Conformity We, the undersigned, Hunter Douglas Window Fashions One Duette Way, Broomfield, CO 80020, USA Hunter Douglas Europe B.V. Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assemblies PV4 conform with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC.
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2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
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