GETTING STARTED Product View — Fascia and Pocket Shades End Cap Tape Motor Bracket Fascia Idle Bracket Motor Assembly Pocket End Cap End Cap Pocket (Optional) Idler Assembly Pocket Bottom End Cap Bottom Bar Idle-Side Installation Bracket Motor Pocket Assembly End Cap Control Button...
GETTING STARTED Thank you for purchasing Hunter Douglas Designer Roller and Screen Shades with PowerView Gen 3 Automation. With proper installation, operation, and care, your new ® shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
INSTALLATION Installation Overview To install your shade, you will need to perform the following five steps: STEP 1: Mount the Installation Brackets STEP 2: Install the Battery Wand (If Applicable)) STEP 3: Install the Shade STEP 4: Connect the Power Source STEP 1: Mount the Installation Brackets Identify the brackets for your shade.
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INSTALLATION Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and...
Shades without bracket covers. Center the ordered width - ⁄ " in the window casement ■ and mark its location. Standard M shades. The minimum depth required for mounting is 1 ⁄ ". For fully ➤ recessed mounting, the depth is 2".
Bracket Bracket Window Opening Drill the screw holes using a ⁄ " drill bit for Standard M shades or ⁄ " for Standard ■ L shades. Use a level to check that the mounting surface is level. Shim the brackets ■...
INSTALLATION Inside Mount — Cassette Shades Mark 4" from each jamb for bracket location. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ evenly between the two end brackets and mark their location. Allow a minimum of 18"...
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INSTALLATION Fully recessed mounting for PowerView Gen 3 shades: ➤ ® Minimum IB Fully Recessed Mounting Depth Small Cassette Large Cassette Power Supply Without With Back Without With Back Back Cover Cover Back Cover Cover Without Attached Battery Wand ⁄ "...
INSTALLATION Outside Mount — Cassette Shades Center the cassette over the window opening at the desired height and mark the end of ■ the cassette. Mark 4" from each end of the cassette for the bracket location. ■ If more than two installation brackets came with your order, space additional ➤...
INSTALLATION Fascia Shades Assemble the two end brackets and Fascia ■ Panel the fascia panel. Place the top of the fascia panel into the top ➤ indention of the brackets. Rotate the panel down and snap it into place. IMPORTANT: Check that the outer surfaces of the brackets are flush with the ends of the panel.
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INSTALLATION Inside/End Mount. Use your marks to position each bracket and mark each of the ■ screw holes. For 4" Fascia, the minimum mounting depth required and fully recessed depth is 4 ⁄ ". ➤ For 3" Fascia, the minimum mounting depth required and fully recessed depth is 3 ⁄...
INSTALLATION Dual Roller Shades - Inside/End Mount The installation brackets are always mounted so that the inner surfaces face each other. The brackets must be mounted so the shade is level when installed. Center the ordered width - ⁄ " in the window casement and mark its location. ■...
INSTALLATION Dual Roller Shades - Outside Mount The installation brackets are always mounted so that the inner surfaces face each other. The brackets must be mounted so the shade is level when installed. Center the ordered width measurement over the window at the desired height and mark ■...
Shim the brackets if necessary. Attach the installation brackets using the screws provided. ■ Pocket Shades CAUTION: Hunter Douglas strongly recommends that shades in a pocket be mounted through wood or metal studs by a professional installer. The number of #10 x 1 ⁄...
INSTALLATION STEP 2: Install the Battery Wand (If Applicable) For the headrail-mounted battery wand, battery wand clips and battery wand mounts are installed before the shade is installed. Any other power options, the power source will be connected after the shade is installed. Battery Wand Install the Battery Wand Clips Attach the battery wand clip to the back of the cassette approximately 10"...
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INSTALLATION Install the Rechargeable Battery Mount into the Battery Wand Clips From the back of the shade headrail, connect the power cable from the motor side into the ■ socket on the rechargeable battery mount. Align the slots in the battery mount with the battery wand clips. ■...
INSTALLATION STEP 3: Install the Shade Standard, Fascia, Pocket and Dual Roller Bracket Shades Your shade may be standard roll or reverse roll based on your order. For dual roller shades, you will have one of each. Be sure to orient the shade correctly before installing. Reverse Roll Standard Roll Wall or...
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INSTALLATION Holding the shade to the window, rotate the shade to align the motor end with the ■ channels on the bracket before installing the idle end. Fascia Shade Standard Shade Dual Roller Shade Motor Motor Push the idle end of the shade onto the bracket. ■...
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INSTALLATION . Install the front shade (using the Dual Roller Shades ■ Standard Roll Reverse Roll Tube and steps on the previous page) in the front of the dual roller Shade bracket. This shade is a reverse roll shade and should be Fabric oriented as such before installing.
➤ For an optional 18V DC Power Supply with daisy-chain connections, see page 29. ➤ For any other Hunter Douglas power options, see the instructions that came with the unit. ➤ Attached Battery Wand Plug the Power Cable into the Battery Wand Snap the battery wand into the battery wand clip on the back of the cassette.
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INSTALLATION Satellite Battery Pack Mount the Satellite Battery Pack Decide where you want to mount the satellite battery pack. A satellite battery pack may ■ be mounted in any orientation. Mark the screw holes for the wall mount bracket. Wall Mount Bracket ■...
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INSTALLATION Headrail-Mounted Rechargeable Battery Wand Insert the Rechargeable Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of the arrow on the underside of the battery wand with the arrow on ■...
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INSTALLATION Satellite-Mounted Rechargeable Battery Wand Determine the location to mount the rechargeable battery wand. ■ CAUTION: To prevent overheating, do not install the rechargeable battery wand in direct sunlight. The battery mount may be installed in any orientation. ➤ Plan placement of the battery mount so that the cable can be plugged into the power ➤...
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INSTALLATION Connect the power cable from the shade to the power socket on the rechargeable battery ■ mount. Use a 15", 4', 10', or 20' extension cable, if necessary. Battery Mount Extension Power Cable Cable from Shade (If Needed) WARNING: Keep cables and small parts out of the reach of children. They can wrap cables around their necks and STRANGLE.
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INSTALLATION 18V DC Power Supply Power Cable NOTE: When power is connected to the motor, a blue LED inside from Shading the control button housing will flash to indicate the shade is ready for operation. Plug the power cable from the shade motor into the extension ■...
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INSTALLATION 18V DC Power Supply with Daisy-Chain Connections NOTE: The daisy-chain feature is only available with the 18V DC Power Supply option. Refer to this section if you have an 18V Power Supply with daisy-chain connections. The daisy-chain feature allows up to three PowerView ®...
INSTALLATION Deactivate Ship Mode - Internal Rechargeable Battery Only All internal rechargeable battery shades arrive out of the packaging in Ship Mode and will not operate. Ship Mode must be deactivated before use. Using a flathead screwdriver, press and release the control button.
OPERATION Operating the PowerView App and Gen 3 Remote ® Syncing and Programming Your Remote Activate the remote by pulling both plastic tabs from the back battery compartment. ■ Download the PowerView App for your smartphone or tablet at hdpvapp.com. ■...
OPERATION Further Operation and Programming Information PowerView ® The PowerView App is required to program PowerView Gen 3 shades, remotes, and ® gateways. The App is compatible with Apple and Android smartphones and tablets. For ™ ® more information regarding setup and operation using the PowerView App, refer to https://help.hunterdouglas.com/s/powerview-gen-3-manuals.
OPERATION Adjust Shade Limits (If Necessary) NOTE: Before adjusting the shade limits, cycle the shade at least twice to the fully open and closed positions to determine whether limits need adjusting. Electronic Limit Adjustments Electronic limits are set at the factory and normally do not require readjustment. For window treatments that may need additional adjustment or to set custom limit positions, go to Shade Settings in the PowerView App to adjust limits.
OPERATION Adjusting Hard Top Limit (Cassette) Attempt a calibration reset first, as explained above. If the bottom rail does not stop at the desired top limit on its way to the top, you will need to adjust the hard stop top limit. NOTE: These instructions are for adjusting the hard stop limit for roller shades with Cassette only.
OPERATION NOTE: For Internal Rechargeable Battery, the fascia panel is notched, so after it is installed the charging magnets can be accessed to charge the shade when needed. OPTIONAL. Remove the backing from the tape on the end caps and press onto the brackets. Check that the outer surfaces of the brackets are flush ➤...
■ Refer to the following troubleshooting procedures for specific solutions for your shade. ■ If questions remain, please contact Hunter Douglas Consumer Support at (800) 789-0331. Problem The shade will not fit into the installation brackets. Solution Check that the installation brackets are aligned and level.
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Press the cap on until it latches. Squeeze Latch NOTE: Hunter Douglas recommends AA alkaline batteries for use with our battery-powered shades. These will provide more than one year of operation, depending on usage. Lithium and rechargeable batteries are not...
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TROUBLESHOOTING Problem The Internal Rechargeable Battery needs recharging. Solution Connect the provided charging adapter to the charging cable. ■ If you are unable to reach your shade to charge, please screw the ➤ provided Extension Pole Attachment onto your provided Painter's Pole. The charging adapter will fit snugly into the attachment for you to raise ■...
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There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger. CAUTION: Rechargeable battery wand can only be charged with Hunter Douglas provided charging options — alternative charging devices may result in permanent damage. Removing the Rechargeable Battery Wand from the Mount To safely remove the rechargeable battery wand from your shade, grasp ■...
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TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Solution Recharging Via the Dual Charging Station Plug the dual charging station into a standard AC outlet. ■ Insert the nose of the rechargeable battery wand into ■ the dual charging station slot. Battery snaps firmly into place.
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TROUBLESHOOTING Problem Rechargeable battery wand needs recharging (continued). Solution Plug the charger into a standard AC outlet. ■ Plug the charging cable into the charging outlet on the rechargeable ■ battery wand. The charging outlet is near the nose of the wand. A red light indicator confirms the battery wand is ■...
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TROUBLESHOOTING Problem The fabric is skewing as the shade is being raised. Solution Adding tape to the fabric tube when the shade is fully lowered will help stop the fabric from skewing. Lower the shade to the fully closed position. ■...
CARE Removing the Shade CAUTION: Before removing the shade, the shade should be fully raised. Pocket Shades Only. Remove the bottom cover. Lift up the edge of ■ the bottom cover. Disengage it from the ledge of the pocket. Fascia Shades Only. Remove the ■...
Bracket Release Tab Cleaning Procedures Hunter Douglas shades are made from dust-resistant materials which repel dirt and dust. The following options are available if your shade needs cleaning. Dusting Regular light dusting with a feather duster is all the cleaning needed in most ■...
CE Statement Hunter Douglas Window Fashions, One Duette Way, Broomfield, CO 80020, USA Hunter Douglas hereby declares that the PV33 is in compliance with the essential requirements and other relevant provisions of Electromagnetic Compatibility (EMC) Directive 2014/30/EU and Radio Equipment Directive (RED) 2014/53/EU.
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2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (800) 789-0331 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
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