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Summary of Contents for Hunter Douglas Silhouette DuoLite
- Page 1 Installation Operation Care • • SoftTouch ™ Motorization UltraGlide ® PowerView ® Automation Silhouette Duolite ® ® Window Shadings UltraGlide, SoftTouch, and PowerView Automation Operating Systems...
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Page 2: Table Of Contents
Cleaning Procedures ..................37 CHILD SAFETY Warning ......................39 POWERVIEW DECLARATIONS ..............40 WARRANTY ..................Back Cover Questions? Call Hunter Douglas Consumer Support at 1-888-501-8364. © 2020 Hunter Douglas. All rights reserved. All trademarks used herein are the property of Hunter Douglas or their respective owners. -
Page 3: Getting Started
GETTING STARTED Product Views Optional Dust Cover (For Outside Mount) Optional Back Cover (For Inside Mount) Installation Brackets Limit Stops UltraGlide Headrail ® Rear Roller Shade Wand Front Shading Shading Bottom Rail Roller Shade Bottom Rail Activation Arm Battery Wand Battery Wand Programming Button... -
Page 4: Tools And Fasteners Needed
GETTING STARTED Thank you for purchasing Hunter Douglas Silhouette Window Shadings. With proper ® installation, operation, and care, your new shadings will provide years of beauty and performance. Please thoroughly review this instruction booklet before beginning the installation. If your shading has a protective plastic cover on the fabric-covered headrail, keep the plastic in place until the shading is installed. -
Page 5: Installation
INSTALLATION Importance of Limit Stops on Silhouette Window Shadings Limit stops serve as the upper travel limit for the bottom rail, preventing it from rotating around the fabric roll. Limit stops are located 6" from the ends of the headrail or are centered on shadings less than 36"... -
Page 6: Mount The Installation Brackets - Inside Mount
INSTALLATION Mounting Types and Window Terminology If the installation brackets are mounted correctly, the rest of the installation process follows easily. To prepare for this important first step, review the mounting types and basic window terminology illustrated below. Molding Head Jamb Jamb Jamb Collectively, the sill and... - Page 7 INSTALLATION Mount the Installation Brackets Mark 2" from each jamb for bracket location. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ between the two end brackets and mark their location. Mount into wood whenever possible.
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Page 8: Mount The Installation Brackets - Outside Mount
INSTALLATION Attach the installation brackets using the screws provided. ■ Lever NOTE: Do not overtighten the screws. Check to ensure the lever can be moved easily side to side. If the lever is not moving easily, loosen the screws in one-eighth turn increments until it can be moved easily. - Page 9 INSTALLATION Use a ⁄ " drill bit to drill holes for the mounting screws. ■ CAUTION: Use drywall anchors when mounting into drywall. If no additional clearance is required, attach the installation ■ brackets directly to the mounting surface using the screws provided.
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Page 10: Step 2 - Mount The Battery Wand, If Applicable
INSTALLATION STEP 2: PowerView and SoftTouch Only: Mount the ® ® Battery Wand, If Applicable For the headrail-mounted battery wand and rechargeable battery wand, battery wand clips and battery wand/rechargeable battery mount are installed before the shading is installed. Any other power options, the power source will be connected after the shading is installed. Battery Wand Install the Battery Wand Clips Attach the battery wand clips to the headrail. - Page 11 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Install the Rechargeable Battery Wand Clips Attach the battery wand clips to the headrail. ■ Hook the battery wand clip onto the back channel of the headrail. ■ IMPORTANT: Position the clip so that the battery wand will be between installation brackets.
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Page 12: Step 3: Install The Shading
INSTALLATION STEP 3: Install the Shading Install the Optional Back Cover (If Applicable) The optional back cover is used on inside mounts only. Install the back cover into the back cover brackets on the rear of the installation brackets, ■ as shown. -
Page 13: Attach The Dust Cover (Optional For Outside Mounts)
For an optional headrail-mounted rechargeable battery wand, see page 13. ➤ For an optional satellite-mounted rechargeable battery wand, see page 14. ➤ For an optional 18V DC Power Supply, see page 16. ➤ For any other Hunter Douglas power options, see the instructions that came with ➤ the unit. - Page 14 INSTALLATION Satellite Battery Pack Mount the Satellite Battery Pack Decide where you want to attach the wall mount bracket for Wall Mount Bracket ■ the satellite battery pack. It may be installed in any orientation. Mark the screw holes and drill them using a ⁄...
- Page 15 INSTALLATION Headrail-Mounted Rechargeable Battery Wand Insert the Rechargeable Battery Wand into the Battery Mount NOTE: The rechargeable battery wand ships fully charged, so it is ready to install out of the package. Match the direction of ■ the arrow on the underside of the battery wand with the arrow on the battery...
- Page 16 INSTALLATION Mark the screw holes. ■ Drill the screw holes using a ⁄ ” drill bit. ■ Attach the battery mount using the screws provided. ■ CAUTION: Only use the screws provided with the battery mount, designed so that the screws will install flush with the mount.
- Page 17 INSTALLATION 18V DC Power Supply Connect the Power Supply ■ Plug the power cable from the shading ■ Power Cable into the extension cable. from Shading Plug the other end of the extension cable ■ into the 18V DC Power Supply. Wire Retainers Plug the 18V DC Power Supply into a ■...
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Page 18: Ultraglide Only - Attach The Wand
INSTALLATION UltraGlide Only — Attach the Wand ® The wand must be securely attached to the shading for proper operation. Remove the orange shipping clip. ■ Grab the edge of the shipping clip and pull straight down. ➤ Remove the wand from its packaging. ■... -
Page 19: Softtouch Only - Unpack The Wand And Attach To Activation Arm
INSTALLATION Slide the bumper back onto the threaded connector. ■ Make sure the bumper is properly aligned and ➤ Aligned seated tightly on top of the threaded connector. NOTE: The underside of the bumper matches the shape on the top of the threaded connector. Gently release the wand. -
Page 20: Operation
OPERATION Operate the Shading A single control is used to operate both the front window shading and the rear roller shade. Operation is sequential. The front shading must be lowered and the vanes opened before the rear roller shade can be lowered. Conversely, the rear roller shade must be raised before the vanes on the front shading can be closed and the front shading raised. -
Page 21: Ultraglide
OPERATION UltraGlide Shadings ® To Lower the Shading Pull the wand straight out from the fabric at an angle greater than 25 degrees. The clutch ■ will click and the fabric will proceed with a controlled descent. To stop the shading in any position, simply pull the wand straight down. ■... -
Page 22: Softtouch Motorization
OPERATION SoftTouch Motorization ® Each push up and release of the wand, or pull down and release of the wand, will initiate one of three shading movements, in sequential order. See Basic Operation below. Basic Operation To Open the Shading Push the wand up and release, to sequentially move the ■... - Page 23 OPERATION Express Mode Activating Express Mode will send the shading to the vanes fully open position or shading fully open position, bypassing the vanes fully closed position. Got to Vanes Fully Open Position With the shading stationary, pull and hold the wand down. The shading will begin to move. ■...
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Page 24: Powerview ® Automation
OPERATION PowerView Automation ® Test the Shading Use the programming button to test the shade and ensure that the motor and power source are working correctly. Each press of the programming button will initiate one of six shade movements, in sequential order. With the shading in the fully raised position, press and ■... - Page 25 OPERATION Joining a Shading to a Group IMPORTANT: The shading will not operate using the remote until it has been joined to a group. 1. Press and hold ■ STOP on the remote until the indicator lights blink (approximately 6 seconds).
- Page 26 OPERATION Change the Closed Vane Adjustment Position The closed vane adjustment position is set for each shading at the factory and normally does not require readjustment. Use the following instructions to reset the position for shadings that may need additional adjustment. The objective is to get the longest drop of the shading with the vanes fully closed.
- Page 27 OPERATION Further Operation and Programming Information PowerView Pebble Remote and/or PowerView Surface Remote Operation ® ® ® For information regarding operation and programming of the PowerView remote, refer to ® your PowerView Automation Remote Control Guide or to the online PowerView Step-by-Step ®...
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Page 28: Troubleshooting
Refer to the following troubleshooting procedures for specific solutions for your shading. ■ If questions remain, please contact Hunter Douglas Consumer Support at 1-888-501-8364. Problem The headrail will not fit into the installation brackets. Solution Check that the installation brackets are level and aligned. Adjust and/or shim (not provided) to level, if necessary. - Page 29 Solution There are two methods for charging the rechargeable battery wand — the dual charging station or the single charger. CAUTION: Rechargeable battery wand can only be charged with Hunter Douglas provided charging options — alternative charging devices may result in permanent damage. Removing the Rechargeable Battery Wand from the Mount To safely remove the rechargeable battery wand from your shading, grasp ■...
- Page 30 OPERATION Problem PowerView only: Rechargeable battery needs recharging and SoftTouch ® ® (continued). Solution Recharging Via the Dual Charging Station Plug the dual charging station into a standard AC ■ outlet. Insert the nose of the rechargeable battery wand into ■...
- Page 31 OPERATION Problem PowerView only: Rechargeable battery needs recharging and SoftTouch ® ® (continued). Solution A red light indicator confirms the battery wand is ■ properly inserted and is charging. CAUTION: Do not attempt to plug the charging cable into the battery mount’s Not this socket power socket.
- Page 32 OPERATION Problem SoftTouch only: The shading does not operate when pushing up or pulling ® down the wand. Solution Unplug the power cable from the motor and lift the wand to discharge any residual power, then plug the power cable back in. A green LED should flash to indicate the motor has power.
- Page 33 OPERATION Problem The shading raises or lowers unevenly, the fabric rubs against one end of the headrail, or the bottom rail is uneven when fully raised. Solution Check that the window is square by measuring the diagonals. Check that the installation brackets are level. Shim (not provided) to level, if necessary.
- Page 34 OPERATION Problem The shading or shade is hard to raise or lower, or will not raise or lower. Solution Shadings cannot be forced into tight inside mount window openings. If an inside mount, check that the headrail is installed correctly. Make sure there is clearance between the ends of the shading or shade and the window casement.
- Page 35 OPERATION Problem The vanes do not open when the shading is first operated. Solution Make sure the front shading is completely lowered and the rear shade is fully raised. Open and close the shading several times to help open the vanes. If necessary, gently pull down on the bottom rail when the shading is fully lowered.
- Page 36 OPERATION Problem PowerView only: The bottom rail does not raise or lower completely, or ® its location when fully lowered has changed over time. Solution The batteries may be low in the battery wand or satellite battery pack. Replace the batteries. Check that the power source is securely connected to the power cable and the cables are not pinched or caught in the headrail or installation brackets.
- Page 37 OPERATION Problem SoftTouch only: The shading limits need to be adjusted. (continued) ® Solution Adjust the Lower Limit — available for Rear Shade only. Vanes Closed and Vanes Open Limits are also set. All three limits must be set in sequential order when in programming mode. The mechanical limit is when the rear shade is at the maximum fully closed (down) position.
- Page 38 OPERATION Problem SoftTouch only: The shading limits need to be adjusted. (continued) ® Solution Set the Vanes Closed Limit Push the wand up or pull down to move the front shading to the desired ■ closed vanes position. Stop movement when the desired closed position is reached.
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Page 39: Care
CARE Removing the Shading Fully raise the shading. ■ Disconnect the power source from the power cable at the Top View ■ back of the shading. Move each lever of the installation brackets to the left to ■ release the shading. CAUTION: A flat blade screwdriver can be used to move Move the lever to the left the lever. - Page 40 CARE Injection/Extraction Silhouette Window Shadings can be professionally cleaned using the injection/extraction method. ® Never immerse the headrail in the solution. ■ Electrostatic Cleaning Do not use electrostatic cleaning wipes on any Silhouette Window Shading. Cleaning the Rear Roller Shade The rear roller shade fabric can be cleaned by dusting, hand-held vacuuming, compressed air, hair dryer on the cool setting, and the dry method of injection/extraction.
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Page 41: Child Safety
CHILD SAFETY WARNING For more safety information, call 1-800-997-2389. Young children can wrap cords around their necks and STRANGLE. ■ Always keep cords out of the reach of children. ■ Move cribs, playpens and other furniture away from cords. Children can climb ■... -
Page 42: Powerview Declarations
20 cm or more away from person’s body. European Conformity We, the undersigned, Hunter Douglas Window Fashions One Duette Way, Broomfield, CO 80020, USA Hunter Douglas Europe B.V. Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that assembly PV13 conforms with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC. - Page 44 2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
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