GETTING STARTED Product View Installation Brackets Return Sticky Tape Attached Battery Wand (Standard) DC Power Supply Satellite Battery Pack or DC Power Supply (Optional) Note: Returns available on outside mount only. Not shown: Top-Down/Bottom-Up shades and independent operable liner.
GETTING STARTED Thank you for purchasing Hunter Douglas Provenance Woven Wood Shades with PowerView ® ™ Motorization. With proper installation, operation, and care, your new shades will provide years of beauty and performance. Please thoroughly review this instruction booklet and the enclosed packing list before beginning the installation.
INSTALLATION STEP 1 — Install the Brackets The number of installation brackets required varies ■ Shade/Valance Brackets Width Required with headrail width, as shown in the table. 15" – 36" Important: One " spacer block per installation " – 72" bracket is required for outside mount shades using the "...
INSTALLATION Mount the Installation Brackets — Inside Mount Mark 2" in from each jamb. ■ If more than two installation brackets came with your order, space additional bracket(s) ➤ evenly between the two end brackets and mark their location. Mount into wood whenever possible.
INSTALLATION Mount the Installation Brackets — Outside Mount The standard shade has an attached battery wand requiring spacer blocks to be used with the installation brackets. If using a DC power supply or satellite battery pack, spacer blocks are not required. Center the headrail over the window opening at the desired height.
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INSTALLATION " Needed for Rear Clearance With Attached Battery Wand — " Minimum Inside Mount " Fully Recessed Mount Bracket Bracket Battery Wand Battery Wand " " " Satellite Battery Pack or DC Power Supply (Optional) " Min Inside Mount 3"...
INSTALLATION Attach the installation/extension brackets using the screws provided. ■ CautIon: The rear of the installation/extension brackets Minimum Required for Attached must be flush against a flat mounting surface. Do not mount Battery Wand installation brackets on curved molding. " When using extension brackets, attach the installation ■...
INSTALLATION Attach the Optional Components If You Ordered Valance Returns for the Standard Valance... Remove the paper from the pressure sensitive tape ■ on the valance returns and headrail end caps. Attach the return to the valance, smoothing the ■ Sticky Side valance along the tape.
INSTALLATION If You Ordered Hold-Down Brackets... Hold-down brackets provide stability and prevent swaying by securing the bottom rail — for example, in French door applications. Hold-down brackets can only be used with outside mount shades. Lower the shade and place the pins from the hold- ■...
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If You Have a Battery Wand... Install Batteries into the Battery Wand note: Hunter Douglas recommends AA alkaline batteries for use with our battery-powered shades. These will provide approximately one year of operation. Lithium and rechargeable batteries are not recommended.
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INSTALLATION If You Have a Satellite Battery Pack... Install Batteries into the Battery Wand See the instructions on the previous page. ■ Mount the Satellite Battery Pack Wall Mount Bracket Decide where you want to attach the wall mount bracket. ■...
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INSTALLATION Plug the power cable from the shade into the ■ extension cable. Battery Wand Cover Plug the other end of the extension cable ■ Extension into the socket in the battery wand. Cable Power Cable from Shade Secure the power supply cable using wire ■...
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INSTALLATION If You Have a Y-Connector for Adapting Two Battery Wands..Install the Batteries into the Battery Wand or Satellite Battery Pack Refer to “Install Batteries into the Battery Wand” on page 10. ■ Mount the Battery Wand or Satellite Battery Pack Refer to “Mount the Battery Wand into the Battery Wand Clip”...
OPERATION Testing the Shade Testing the shade with the manual control button will allow you to ensure that the motor and power source are working correctly. CautIon: When raising the shade for the first time, observe how the fabric stacks. It should stack evenly.
OPERATION Joining a Shade to a Group Important: The shade will not operate using the remote until it has been joined to a group. note: For shades with independent operable liner, different group numbers will need to be programmed for the liner and the shade to operate independently. 1.
OPERATION Top-Down/Bottom-Up Operation 1. Press ▼ CLOSE to lower the bottom rail, closing the shade. 2. Press the left arrow to lower the middle rail. This opens the shade top-down on a Top- Down/Bottom-Up shade. (If the bottom rail is not fully lowered, pressing this button will lower the bottom rail first then lower the middle rail.) 3.
First review the guide that came with your control device. ■ Refer to the following troubleshooting for specific solutions for your shade. ■ If questions remain, please contact the Hunter Douglas Customer Information Center at 1-888-501-8364. Problem The shade will not fit into the installation brackets.
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OPERATION Problem The shade does not operate when the manual control button is pressed. Solution Unplug the power cable from the motor, then plug it back in. A green LED inside the manual control button housing should flash to indicate the motor has power. Check that the batteries in the battery wand, satellite battery pack, or C-size satellite battery wand are correctly inserted and fresh.
CARE Removing the Shade (If Necessary) If you have the Crestover valance, remove the Crestover ™ valance (see below) before removing the shade. Raise the shade completely. ■ Support the headrail so that it does not fall. Push up ■ on the headrail and use your finger or a flat blade Push up on the Headrail...
CARE Cleaning Procedures For most fabrics, the following options are available if your shade needs cleaning. Dusting Regular light dusting with a feather duster is all the cleaning that is needed in most ■ circumstances. You may also use a hair dryer on a cool setting or compressed air set to a low pressure.
CHILD SAFETY WARNING For more safety information call 1-888-501-8364 in the U.S. or 1-866-662-0666 in Canada. Warning This product contains accessible cords on the back. Accessible cords on the back of Roman Style shades can be pulled out to form a loop, which can STRANGLE a young child.
This Class B digital apparatus complies with Canadian ICES-003, RSS-Gen and RSS-210. European Conformity We, the undersigned, Hunter Douglas Window Fashions Address: One Duette Way, Broomfield, CO 80020, USA Hunter Douglas Europe B.V. Piekstraat 2, 3071 EL Rotterdam, The Netherlands certify and declare under our sole responsibility that the PV1 motor assembly conforms with the essential requirements of the EMC directive 2004/108/EC and R&TTE directive 1999/5/EC.
2. Visit hunterdouglas.com for additional warranty information, frequently asked questions and access to service locations. 3. Contact Hunter Douglas at (888) 501-8364 for technical support, certain parts free of charge, for assistance in obtaining warranty service or for further explanation of our warranty.
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how do i replace a motor on a power view shade