Troubleshooting - Sage Kitchen Wizz Peel & Dice SFP820 Quick Manual

Troubleshooting

PROBLEM EASY SOLUTION
Food is unevenly • Ingredients should be cut evenly into 2.5cm pieces before processing.
processed
• Ingredients should be processed in batches to avoid overloading.
Slices are slanted • Place evenly cut food into the feed chute.
or uneven
• Apply even pressure on the pusher.
Food falls over • The large feed chute must be packed full for best results. If processing
in the feed chute
smaller quantities, place items to the far left in the feed chute, or use
a smaller feed chute, depending on the food size.
French fries cutter • Always clear any blocked potato before processing more potatoes.
Some food remains • It is normal for small pieces to remain after processing.
on top of the disc
after processing
Motor slows down • Amount of dough may exceed maximum capacity.
when kneading Remove half and process in two batches.
dough
• Dough may be too dry. If motor speeds up, continue processing.
If not, add more water, 1 tablespoon at a time until the motor speeds
up. Process until dough cleans the side of the processing bowl.
Dough doesn't
• Amount of dough may exceed food processor maximum capacity.
clean inside of the Remove half and process in two batches.
processing bowl
• Dough may be too dry.
Dough nub forms on • Stop machine, carefully remove dough, divide it into 3 pieces
top of dough blade and redistribute them evenly in the processing bowl.
and dough does not
become uniformly
kneaded
Dough feels tough • Divide dough into 2 or 3 pieces and redistribute evenly in processing bowl.
after kneading Process 10 seconds or until uniformly soft and pliable. Allowing dough
to rest allows the gluten strands to relax and become more pliable.
Dough is too dry • While machine is running, add water through the small feed chute,
1 tablespoon at a time until dough cleans the inside of the processing bowl.
Dough is too wet • While machine is running, add flour through the small feed chute,
1 tablespoon at a time until dough cleans the inside of the processing bowl.
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Troubleshooting
PROBLEM EASY SOLUTION
The motor • There is a safety interlock switch to prevent the motor from starting
does not start if it is not properly assembled. Make sure the processing bowl and
lid are securely locked into position.
• If you are slicing or shredding and the above solution does not work,
make sure that the food contents in the feed chute are cut below the
maximum fill line so that the activation rod can engage the motor.
• Make sure the large food pusher is inserted in the feed chute low
enough to engage safety interlock switch.
• If the motor still will not start, check the power cord and power outlet.
The food processor • The lid may have become unlocked; check to make sure it is securely
shuts off during in position.
operation
• If the motor overloads, the 'OVERLOAD' icon in the LCD will start
to flash. Switch off by pressing the POWER / OFF button and unplug
the power cord. Allow the food processor to cool for 20–30 minutes
before resuming.
The motor slowed • This is normal as some heavier loads (e.g. slicing/shredding cheese)
down during may require the motor to work harder. Reposition the food in the feed
operation chute and continue processing.
• The maximum load capacity may have been exceeded. Remove
some of the ingredients and continue processing.
The food processor
• Make sure the rubber feet at the bottom of the unit are clean and dry.
vibrates/moves Also make sure that the maximum load capacity is not being exceeded.
during processing
• This is normal as some heavier loads may require the motor to work harder.
INSERT PUSHER • Make sure that food does not exceed the max line in the food chute.
flashing
• If pusher is fully inserted and this warning flashes on the screen, check
that the bowl and lid are assembled correctly. Bowl handle should be
facing the front of the unit.
The food processor • Stop the machine, very carefully remove the dicing disc.
stalls when dicing
Using the cleaning cap, clear out the food built up in the
dicing grid and dicing disc.
• Some foods are too hard for the dicer to process, and cause
the motor to stop. Some foods need to be par-cooked, check
the food processing guide.
EN
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